Malfunction MERCEDES-BENZ S-Class 2011 W221 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: S-Class, Model: MERCEDES-BENZ S-Class 2011 W221Pages: 524, PDF Size: 22.53 MB
Page 342 of 524
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
Rswitch on the ignition.
Rshift the transmission to position D, R or
N.
Rrelease the electric parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y page 456).
Side view
Top view
Front sensors
CenterApprox. 40 in (100 cm)CornersApprox. 24 in (60 cm)
Rear sensors
CenterApprox. 48 in (120 cm)CornersApprox. 32 in (80 cm)
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
Ultrasonic sources such as an automatic
car wash, a truck's compressed-air brakes
or a pneumatic drill could cause
PARKTRONIC to malfunction.
340Driving systemsDriving and parking
Page 344 of 524
Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors ( Y page 456).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.XSee if PARKTRONIC functions in a different location.Parking Guidance
Important safety notes
Parking Guidance is an electronic parking aid
with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. You receive steering
instructions when parking. You may also use
PARKTRONIC ( Y page 339).
GWarning
Parking Guidance is merely an aid and may
display parking spaces that are not suitable
for parking, for example:
R no-parking areas
R parking spaces with unsuitable surfaces
(road surface)
R driveways
R entrances and exits
Parking Guidance detects and measures
potential parking spaces while driving past.
Changes to the parking space after this point
are not taken into account, for example if the
vehicle in front of or behind the parking space
changes position or objects in the parking
space are moved.
Even when using Parking Guidance, you are
still responsible for driving carefully. If you
rely on Parking Guidance alone, you could
cause an accident and injure yourself and
others.
Safety always remains your responsibility and
you must continue paying careful attention to
your immediate surroundings when parking
and maneuvering.342Driving systemsDriving and parking
Page 348 of 524
Canceling Parking GuidanceXPress the PARKTRONIC button on the
dashboard (Y page 341).
Parking Guidance is canceled immediately
and PARKTRONIC is deactivated.
Parking Guidance is canceled automatically if
it is no longer possible to guide you into the
parking space or if a malfunction occurs.
The parking space symbol disappears and the
Parking Guidance canceled message
appears in the multifunction display.
Rear view camera
Important safety guidelines
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND display.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
The rear view camera is located in the handle
strip of the trunk lid.
:Rear view camera
View through the camera
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
GWarning!
The rear view camera is only an aid and may
display obstacles
Rfrom a distorted perspective
Rinaccurately
Rmay not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
Rvery close to the rear bumper
Runder the rear bumper
Rabove the trunk handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWarning!
The rear view camera either will not function
or will not function to its full capability if
Rthe trunk lid is open
Rit is raining very hard, snowing or foggy
Rit is night or you are parking/maneuvering
your vehicle in an area where it is very dark
Rthe camera is exposed to a very bright white
light
Rthe immediate surroundings are
illuminated with fluorescent light (the
COMAND system display can flicker)
Rthere is a sudden change in temperature,
e.g. if you drive into a heated garage from
the cold (lens condensation)
Rthe camera lens is dirty or covered
Rthe rear of your vehicle is damaged
In this case, have the position and setting
of the camera checked by a qualified
specialist workshop. Mercedes-Benz
recommends that you contact a Mercedes-
Benz Center for this purpose.
346Driving systemsDriving and parking
Page 366 of 524
Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 32).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
364Displays and operationOn-board computer and displays
Page 378 of 524
GWarning
When the å ESP®
OFF warning lamp is lit,
ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the
å ESP®
OFF warning lamp remain lit,
ESP ®
is not available due to a malfunction.
When ESP ®
is deactivated or not operational,
vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
XTo activate: press a again.
The å warning lamp in the instrument
cluster goes out.
Activating/deactivating PRE-SAFE ®
Brake
This function is only available with
DISTRONIC PLUS.
XPress = or ; on the steering wheel
to select the DriveAssist menu.XPress the 9 or : button to select
PRE-SAFE Brake .XPress a.
The current selection is displayed.XTo activate/deactivate: press a
again.
When PRE-SAFE ®
Brake ( Y page 71) is
activated, the multifunction display shows
the Ä symbol as long as the HOLD
function is not activated ( Y page 335).
Activating/deactivating ATTENTION
ASSIST
This function is not available in vehicles with
HYBRID.
XPress = or ; on the steering wheel
to select the DriveAssist menu.XPress 9 or : to select the
Attention Assist menu.XPress a.
The current selection is displayed.XTo activate/deactivate: press a
again.
When ATTENTION ASSIST ( Y page 347) is
activated, the À symbol appears in the
multifunction display when the ignition is on.
Activating/deactivating Blind Spot
Assist
You can use the Blind Spot Assist
function to activate Blind Spot Assist
( Y page 352) or Active Blind Spot Assist
( Y page 356).
XPress = or ; on the steering wheel
to select the DriveAssist menu.XPress 9 or : to select Blind Spot
Assist .XPress a.
The current selection is displayed.XTo activate/deactivate: press a
again.
Activating/deactivating Lane Keeping
Assist
You can use the Lane Keeping Assist
function to activate/deactivate Lane Keeping
Assist ( Y page 354) or Active Lane Keeping
Assist ( Y page 359).
XPress = or ; on the steering wheel
to select the DriveAssist menu.XPress 9 or : on the steering wheel
to select Lane Keeping Assist .XPress a.
The current selection is displayed.XTo activate/deactivate: press a
again.
When Lane Keeping Assist or Active Lane
keeping Assist is activated, the multifunction
display shows the à symbol when the
ignition is switched on.
376Menus and submenusOn-board computer and displays
Page 382 of 524
Display messages
Hides display messages
GWarning
All categories of messages contain important information which should be taken note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz
Center.
Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz
Limited Warranty, or result in property damage or personal injury.
Display messages appear in the multifunction display.
XPress the a or % button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red.
Display messages with a low priority are shown in either yellow or white.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
When you stop and park the vehicle, please observe the notes on HOLD ( Y page 335) and
parking ( Y page 316).
Message memory
The on-board computer saves certain display messages. You can call up the display messages
in the message memory .
XPress the = or ; button on the steering wheel to select the Service menu.
If there are display messages, the multifunction display shows, for example, 2 messages.XPress the 9 or : button to select the entry, e.g. 2 messages.XConfirm with a.XPress the 9 or : button to scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
380Display messagesOn-board computer and displays
Page 383 of 524
Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
Inoperative See
Oper. ManualGRisk of accident
ESP ®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, HOLD and hill start assist are unavailable due to a
malfunction. BAS PLUS (Brake Assist PLUS) and PRE-SAFE ®
Brake
may be inoperative as well. In addition, the ÷ and å warning
lamps light up in the instrument cluster.
ATTENTION ASSIST 24
is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.÷
Currently
Unavailable See
Oper. ManualGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are temporarily
unavailable. BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST 24
is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XOn a suitable road, carefully drive the vehicle making slight
steering movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.24 Not available on HYBRID vehicles.Display messages381On-board computer and displaysZ
Page 384 of 524
Display messagesPossible causes/consequences and M SolutionsGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are temporarily
unavailable. BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The on-board voltage may be insufficient, for example.
ATTENTION ASSIST 24
is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.GRisk of accident
If the display message is shown and the ÷ warning lamp flashes
at the same time, ETS (Electronic Traction System) is deactivated.
The brakes on the drive wheels could otherwise overheat.
XLet the brakes cool down until the display message disappears
and the ÷ warning lamp goes out.
ETS is active again.å
System InoperativeGRisk of accident
ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are unavailable
due to a malfunction. BAS PLUS and PRE-SAFE ®
Brake may also
have failed. In addition, the ÷ and å warning lamps light up
in the instrument cluster.
ATTENTION ASSIST 24
is deactivated.
XDrive on carefully.XConsult a qualified specialist workshop.24 Not available on HYBRID vehicles.382Display messagesOn-board computer and displays
Page 385 of 524
Display messagesPossible causes/consequences and M SolutionsG
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.PRE-SAFE
Inoperative See
Oper. ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.PRE-SAFE
Functions
Currently Limited
See Operator's
ManualGRisk of accident
PRE-SAFE ®
Brake is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is insufficient.
PRE-SAFE ®
Brake is operational again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:
XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 456).XClean the bumpers ( Y page 456).XRestart the engine.XWait until the battery is sufficiently charged.Display messages383On-board computer and displaysZ
Page 386 of 524
Display messagesPossible causes/consequences and M SolutionsPRE-SAFE
Function Limited
See Oper. ManualGRisk of accident
PRE-SAFE ®
Brake is faulty. BAS PLUS or the distance warning
signal may also have failed.
XVisit a qualified specialist workshop.6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.6
Front Left SRS
Malfunction
Service Required
or
Front Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Left SRS
Malfunction
Service Required
or
Rear Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Center SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain
Airbag Malfunction
Service RequiredGRisk of injury
There is a malfunction in the left-hand and/or right-hand window
curtain air bag. The 6 warning lamp also lights up in the
instrument cluster.
XVisit a qualified specialist workshop.384Display messagesOn-board computer and displays