MERCEDES-BENZ S-Class 2011 W221 Manual Online

X To unlock the vehicle: pull the door
handle.XTo lock the vehicle: touch sensor
surface :.
If you pull on the handle of the trunk lid, only
the trunk of the vehicle is unlocked.
Changing the settings of the locking
system
You can change the setting of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press and hold
down the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
( Y page 80) flashes twice.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.XTo unlock centrally: press the %
button twice.XTo lock centrally: press the & button.
The KEYLESS-GO function is changed as
follows:
XTo unlock the driver's door : pull the door
handle on the driver's door.XTo unlock centrally: pull the door handle
on the front-passenger door or on the rear
doors.XTo lock centrally: touch sensor
surface : on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.Mechanical key
General notes
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
( Y page 73).
There are several ways to turn off the alarm:
XPress the % or & button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
Removing the mechanical key
XPush release catch : in the direction of
the arrow and at the same time, remove
mechanical key ; from the SmartKey.
SmartKey battery
Important safety notes
It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at an
authorized Mercedes-Benz Center.
SmartKey79Opening and closingZ

GWarning
Batteries contain toxic and caustic
substances. For this reason, keep batteries
out of the reach of children.
If a battery has been swallowed, seek medical
help immediately.
GWarning
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Observe
government disposal guidelines. California
residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Checking the battery
XPress the & or % button.
The SmartKey battery is working properly if
battery charge indicator lamp : lights up
briefly.
If battery charge indicator lamp : does not
light up briefly during the test, the SmartKey
battery is discharged.
XReplace the SmartKey battery
( Y page 80).
i
You can obtain a SmartKey battery at any
authorized Mercedes-Benz Center.
i If the SmartKey battery is checked within
signal range of the vehicle, pressing the
& or % button results in the vehicle
being locked or unlocked respectively.
Changing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the
SmartKey ( Y page 79).XPress mechanical key ; into the opening
in the SmartKey in the direction of the
arrow until battery tray cover : opens. Do
not hold the cover closed while doing so.XRemove the cover of the battery tray.XRepeatedly tap the SmartKey against your
palm until battery = falls out.XInsert the new battery with the positive
pole facing upwards. Use a lint-free cloth to
do so.XInsert the front tabs of the battery tray's
cover first and then press to close it.XCheck the function of all SmartKey buttons
on the vehicle.80SmartKeyOpening and closing

Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XPoint the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
XCheck the SmartKey battery and replace it if necessary
( Y page 80).XLock ( Y page 84) or unlock ( Y page 84) the vehicle using
the mechanical key.The SmartKey is faulty.XLock ( Y page 84) or unlock ( Y page 84) the vehicle using
the mechanical key.XHave the SmartKey checked at a qualified specialist workshop.You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle twice and then insert the SmartKey into the
ignition lock.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave the SmartKey checked at a qualified specialist workshop.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.You have lost the
SmartKey.XHave the SmartKey canceled at an authorized Mercedes-Benz
Center.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.SmartKey81Opening and closingZ

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XRemove the SmartKey and reinsert it into the ignition lock.XStart the engine within 30 seconds of inserting the SmartKey
into the ignition lock.XRepeat if necessary.
If the engine does not start after several attempts:
XCheck the starter battery and charge it if necessary
( Y page 468).
or
XJump-start the vehicle ( Y page 471).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
82DoorsOpening and closing

Unlocking and opening the doors
from the inside
You can open a door from inside the vehicle
even if it has been locked, unless the child-
proof locks have been activated (Y page 65).
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm (Y page 73).
XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
XTo lock: press button ;.
The vehicle locks itself when the front-
passenger door is closed.
XTo unlock: press button :.
You can open a front door from inside the
vehicle even if it has been locked. Open the
door only when the traffic conditions permit.
If the vehicle has been locked with the locking
button for the central locking function:
Rand the SmartKey has been reset to the
factory settings, the complete vehicle is
unlocked when a front door is opened from
the inside
Rand the SmartKey has been set to an
individual setting, only the front door that
is opened from the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked if you use the unlocking button for
the central locking system.
Automatic locking
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are moving at a speed above 9 mph
(15 km/h). Therefore, there is a risk of being
locked out when the vehicle is being pushed,
towed or tested on a dynamometer.
You can switch off the automatic locking
function via COMAND (Y page 261).
Doors83Opening and closingZ

Power closing feature
The power closing feature pulls the doors and
trunk lid into their locks automatically even if
they are only partly closed.
GWarning
To prevent possible personal injury, always
keep hands and fingers away from the door or
trunk opening when closing a door or the
trunk lid. Be especially careful when small
children are around.
If danger threatens, pull the inside or outside
door handle, or pull the trunk lid handle.
To prevent personal injury, never activate the
closing assist mechanism by tampering with
the door or trunk lid latch.
GWarning
Only drive with the doors closed. Otherwise,
one or more of the doors could open while the
vehicle is in motion, putting you and/or
others at risk.
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
XPower closing feature (doors): push the
door past the first detent position of the
lock.
The power closing feature will pull the door
fully closed.
XPower closing feature (trunk lid): lightly
push the trunk lid closed.
The power closing feature will pull the trunk
lid fully closed.
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked
centrally with the SmartKey or KEYLESS-GO:
XTake the mechanical key out of the
SmartKey (Y page 79).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XFirmly turn the mechanical key counter-
clockwise as far as it will go to position
1 and hold it in this position.
XPull the door handle quickly.
The locking knob pops up.
The door is unlocked.
XTurn the mechanical key back and remove
it.
XPull the door handle again.
Locking the vehicle
If the vehicle can no longer be locked
centrally with the SmartKey or KEYLESS-GO:
If the SmartKey is faulty, you can lock the
doors and the trunk by taking the following
steps. If the central locking in the vehicle is
malfunctioning, you cannot lock the trunk.
XPress down the locking knobs on the open
rear doors.
XClose the rear doors.XOpen the front-passenger door.XClose the driver's door and the trunk lid.XPress down the locking knob of the driver's
door inside the vehicle.
XPress down the locking knob of the open
front-passenger door.
84DoorsOpening and closing

iMake sure that you have the SmartKey on
your person and that it has not been left in
the vehicle.XClose the front-passenger door.XMake sure that the doors and the trunk are
locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed.
Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
You can limit the opening angle of the trunk
lid. This could be useful, for example, if there
is insufficient space above the trunk lid. You
can switch the trunk lid opening height
restriction function on or off via COMAND
( Y page 261).
For the trunk lid to be opened fully, there must
be a minimum clearance from floor to ceiling
of 5.90 ft (1.80 m).
The trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
R unlocked with the mechanical key
R opened using the emergency release
button inside the trunk
Trunk85Opening and closingZ

Opening and closing manually
Opening
You can only open the trunk lid after
unlocking it first.
XPress the % button on the SmartKey.XPull handle :.
Closing
GWarning
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk lid. Be
especially careful when small children are
around.
XPull the trunk lid down using recess :.XLock the vehicle if necessary with
the & button on the SmartKey or with
KEYLESS-GO (Y page 77).
Automatic opening and closing from
the outside
Important safety guidelines
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
For the trunk lid to be opened fully, there must
be a minimum clearance from floor to ceiling
of 5.90 ft (1.80 m).
Opening
You can open the trunk lid with the SmartKey.
XPress and hold the F button on the
SmartKey until the trunk lid opens.
Closing
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
RPress button F on the SmartKey.
RPress the remote trunk opening/closing
switch (on the driver's door).
RPress the trunk closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
86TrunkOpening and closing

trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
You can close the trunk lid automatically by
using the closing button5 or locking button6.
XTo close: press closing button : in the
trunk lid.
XTo close and lock simultaneously:
Press locking button ; in the trunk lid.
iThe trunk lid can only be locked if there is
a KEYLESS-GO key outside the vehicle.
Automatic opening and closing from
the inside
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the trunk lid with
the door mounted switch. Monitor the closing
procedure carefully to make sure no one is in
danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk opening/
closing switch again.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
You can open/close the trunk lid from the
driver's seat when the vehicle is stationary.
XTo open: press remote operating switch for
trunk lid : until the trunk lid opens.
XTo close: press remote operating switch
for trunk lid : until the trunk lid is closed.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
XClose the trunk lid.XTake the mechanical key out of the
SmartKey (Y page 79).5For vehicles with the trunk lid remote closing feature only.6For vehicles with the trunk lid remote closing feature and KEYLESS-GO only.
Trunk87Opening and closingZ

XInsert the mechanical key into the trunk lid
lock as far as the stop.
XTurn the mechanical key clockwise from
position 1 to position 2.
XRemove the mechanical key.
Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk can no longer be unlocked with
the SmartKey or KEYLESS-GO:
XTake the mechanical key out of the
SmartKey (Y page 79).
XInsert the mechanical key into trunk lid
lock : as far as possible.
XTurn the mechanical key counter-clockwise
as far as possible.
The trunk is unlocked.
XTurn the mechanical key back and remove
it.Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button.
XBriefly press emergency release
button :.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trunk lid emergency release light:
RThe button flashes for 30 minutes after the
trunk lid is opened.
RThe button flashes for 60 minutes after the
trunk lid is closed.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
88TrunkOpening and closing