power steering MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

Bluetooth®
telephone list ................. 193
Brake fluid Notes ............................................. 514
Brake fluid level ................................ 451
Brake lamp (display message) ......... 395
Brake lamps Adaptive ........................................... 69
Brakes
ABS .................................................. 67
BAS .................................................. 67
BAS PLUS ........................................ 68
Brake fluid (notes) .........................514
Display message ............................ 389
High-performance brake system ....322
Important safety notes ..................320
Maintenance .................................. 321
Warning lamp ................................. 413
Breakdown
see Flat tire
Bulb
Infrared light .................................. 280
Bulbs
High-beam spot lamp ..................... 280
Overview ........................................ 279
C
CAC (Customer Assistance Center) .........27
California
Important notice for retail
customers and lessees ....................25
Call
Accepting ...................................... 197
Connecting .................................... 197
Rejecting ....................................... 197
Calling up a malfunction
see Display messages
Calling voicemail ............................... 198
Call list Opening and selecting an entry .....205
Saving an entry in the address
book .............................................. 206
Call lists ............................................. 205
Displaying details ........................... 201
Storing an entry which has not yet
been stored ................................... 206
Call waiting ........................................ 198
Capacities
see Technical data
Care
Carpets .......................................... 459
Car wash ........................................ 453
Display ........................................... 457
Gear or selector lever ....................458
Headlamps ..................................... 456
Matte finish ................................... 455
Night View Assist Plus ...................457
Notes ............................................. 452
Paint .............................................. 454
Plastic trim .................................... 458
Power washer ................................ 454
Rear view camera .......................... 456
Roof lining ...................................... 459
Seat belt ........................................ 459
Seat covers .................................... 458
Sensors ......................................... 456
Steering wheel ............................... 458
Tail pipes ....................................... 457
Trim strips ..................................... 458
Washing by hand ........................... 454
Wheels ........................................... 454
Windows ........................................ 455
Wiper blades .................................. 456
Wooden trim .................................. 458
cargo compartment
Power closing feature ......................84
Cargo tie down rings ......................... 425
Car pool lanes .................................... 167
Category Satellite radio ................................ 215
CD
Copy protection ............................. 225
Data medium ................................. 225
General information .......................225
Inserting ........................................ 217
Multisession .................................. 224
Playback options ........................... 224
Selecting a medium .......................221
Selecting a track ............................ 221
CD/audio DVD or MP3 mode
Switching to (Rear Seat
Entertainment System) ..................2486Index

Entering a phone number ..............161
Entering using the map ..................163
ZAGAT ®
rating service ...................163
Point of interest icon
Setting ........................................... 181
Point of interest list .......................... 162
Power closing feature ......................... 84
Power steering Filling capacity ............................... 511
Power washers .................................. 454
Power windows see Side windows
Pre-emptive occupant safety
system
see PRE-SAFE ®
system
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Activating/deactivating (on-
board computer) ............................ 376
Function/notes ................................ 71
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 383
Warning lamp ................................. 419
PRE-SAFE ®
system
Display message ............................ 383
Operation ......................................... 53
Previous destinations ....................... 178
Product information ............................ 24
Programmable button ....................... 118
Program selector button .................. 310
Pulling away Automatic transmission .................301
PULSE
see Massage function
R
RACETIMER (on-board computer) .... 372
Radar sensor system Display message ............................ 403
Radar sensor system (on-board
computer) .......................................... 378
Radiator cover ................................... 447
Radio
Changing stations (on-board
computer) ...................................... 370
HD Radio™ .................................... 212
see separate operating instructions
Radio-controlled equipment
Assembly ....................................... 442
Radio mode
Switching to ................................... 208
Radio station
Storing ........................................... 210
Range (on-board computer) ............. 368
Read-aloud function .......................... 172
Read-aloud speed Setting ........................................... 143
Real-time traffic reports ........... 172, 175
Rear compartment Activating/deactivating climate
control ........................................... 289
Setting the airflow .........................292
Setting the air vents ..............295, 296
Setting the temperature ................291
Rear-compartment screens .............. 137
Rear-compartment seats .................. 102
Rear fog lamp (display message) ..... 396
Rear Seat Entertainment System Audio CD/DVD and MP3 mode .....247
AUX mode ............................. 139, 255
Changing the batteries ..................243
Remote control .............................. 138
Several users ................................. 245
System settings ............................. 246
Using headphones .........................244
Using the main loudspeaker ..........244
Video DVD mode ........................... 250
Wireless headphones .....................140
Rear seats
Overview .......................................... 39
Rear view camera .............................. 346
Rear view camera (cleaning
instructions) ...................................... 456
Rear-view mirror Dipping (automatic) .......................110
Rear window blind ............................ 429
see Rear window roller sunblind 16Index

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XRemove the SmartKey and reinsert it into the ignition lock.XStart the engine within 30 seconds of inserting the SmartKey
into the ignition lock.XRepeat if necessary.
If the engine does not start after several attempts:
XCheck the starter battery and charge it if necessary
( Y page 468).
or
XJump-start the vehicle ( Y page 471).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
82DoorsOpening and closing

to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be installed with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accidentGWarning
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof/
panorama roof with power tilt/sliding panel"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.
GWarning
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Sliding sunroof93Opening and closingZ

:Seat cushion angle;Backrest angle=To fold the head restraint up or back?Head restraint angleASeat fore-and-aft adjustment
Adjusting the front-passenger seat
from the driver’s seat
GWarning!
When adjusting the front passenger seat,
make sure the seat, if occupied, is as far from
the front passenger front air bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
You can use the seat switches on the driver's
side to adjust the front-passenger seat.
XTo activate/deactivate: press button :.
If the indicator lamp in button : is lit, you
can access the following functions for the
front-passenger seat:
Rseat adjustment
Rseat heating/ventilation
Rmemory function
Adjusting the front-passenger seat
from the rear
GWarning!
When adjusting the front passenger seat,
make sure the seat, if occupied, is as far from
the front passenger front air bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
Seats103Seats, steering wheel and mirrorsZ

Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 299) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle ( Y page 76).
or
XUnlock the vehicle using the mechanical key ( Y page 79).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning!
Do not park in areas where the hot exhaust
system could come into contact with
combustible materials. Combustible
materials such as grass, hay or leaves could
be ignited and cause a vehicle fire.
Unintended vehicle movement could cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the electronic parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
316ParkingDriving and parking

During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched offGWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
320Driving tipsDriving and parking

Display messagesPossible causes/consequences and M SolutionsService Required
Do Not Shift GearsYou cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XConsult a qualified specialist workshop or breakdown service.Only Shift to 'P'
when Vehicle is
StationaryThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.NThe trunk lid is open.XClose the trunk lid.MGRisk of accident
The hood is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood.CAt least one door is open.XClose all doors.D
Power Steering
Malfunction See
Oper. ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.¥
Top up washer fluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 450).410Display messagesOn-board computer and displays

Cigarette lighterGWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
Center console, front
Center console, rear compartment
XTurn the key to position 2 in the ignition
lock.
XPress in cigarette lighter :.
Cigarette lighter : will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
The sockets can be used for accessories with
a maximum power consumption of 180 W
(15 A), e.g. lamps or for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
Features431Loading, stowing and featuresZ

Towing and tow-starting
Important safety notes
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
Make sure that the battery is connected and
charged. You will otherwise not be able to:
R turn the SmartKey to position 2 in the
ignition lock.
R shift the automatic transmission to
position N.
i Switch off the automatic locking feature
before the vehicle is towed ( Y page 261).
Otherwise, you could lock yourself out of
the vehicle when pushing or towing the
vehicle.Towing and tow-starting473Roadside assistanceZ