reset MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

CD/DVDEjecting (Rear Seat Entertainment
System) ......................................... 248
Inserting (Rear Seat
Entertainment System) ..................247
CD player/CD changer
Operation (COMAND) ....................217
Center console ..................................... 35
Central locking Activating/deactivating
(COMAND) ..................................... 261
SmartKey ......................................... 76
Changing bulbs
Headlamps ..................................... 278
Changing direction
Announcement phase ....................164
Change of direction phase .............165
Preparation phase .........................164
Changing gears .................................. 309
Changing the programming SmartKey ......................................... 79
Channel presets ................................ 209
Character entry ................................. 127
Characters Entering ................................. 128, 130
Child-proof locks
Rear doors ....................................... 65
Children
In the vehicle ................................... 60
Restraint systems ............................ 61
Child seat
LATCH-type (ISOFIX ) child seat
anchors ............................................ 63
Special seat belt retractor ...............62
Top Tether ....................................... 64
Cigarette lighter ................................ 431
City Entering ......................................... 152
Classification system for
occupants (OCS) Faults ............................................... 52
Operation ......................................... 48
System self-test ............................... 51
Climate control
Activating/deactivating .................288
Activating/deactivating air-
recirculation mode .........................293Automatic climate control .............287
COMAND ....................................... 261
Controlling automatically ...............289
Controlling centrally (COMAND) ....264
Cooling with air dehumidification ..289
Cooling with air dehumidification
(COMAND) ..................................... 263
Defrosting the windshield ..............292
Demisting the windows .................. 293
Important safety information .........286
Indicator lamp ................................ 289
Main menu ..................................... 263
Maximum cooling .......................... 292
Problems with "cooling with air
dehumidification" ........................... 289
Problems with the rear window
heating .......................................... 293
Rear compartment (COMAND) ......265
Rear control panel .........................288
Refrigerant ..................................... 514
Setting the air distribution .............291
Setting the airflow .........................292
Setting the airflow (COMAND) .......265
Setting the air vents ......................295
Setting the footwell temperature
(COMAND) ..................................... 264
Setting the temperature ................290
Setting the temperature (rear
compartment) ................................ 291
Switching the rear window
heating on/off ............................... 293
Switching the residual heat
function on/off .............................. 294
Coat hooks ......................................... 424
Cockpit ................................................. 31
COMAND Basic functions .............................. 131
Components .................................. 116
Function buttons ........................... 117
Switching on/off ........................... 131
COMAND controller ........................... 116
COMAND display ............................... 119
Cleaning instructions .....................123
Folding in and swiveling .................122
Setting ........................................... 141
COMAND menu
Automatic climate control .............261Index7

MenuExiting ................................... 135, 151
Showing ........................ 150, 238, 251
Menu (on-board computer)
AMG ............................................... 371
Assistance ..................................... 375
Audio ............................................. 370
DISTRONIC PLUS ........................... 332
DVD ............................................... 371
Navigation ..................................... 369
Overview of menus ........................367
Service ........................................... 377
Settings ......................................... 377
Telephone ...................................... 374
Trip ................................................ 368
Menu item
Selecting ........................................ 126
Menu overview
COMAND ....................................... 119
Message memory (on-board
computer) .......................................... 380
Messages see Display messages
Mirrors
Sun visor ........................................ 429
Mobile phone
Authorizing .................................... 193
Connecting (Bluetooth ®
interface) . 193
De-authorizing ............................... 195
External authorization ....................194
Registering (authorizing) ................193
MOExtended run-flat system ........... 467
MP3 Bit/sampling rates ......................... 225
Copyright ....................................... 225
Data medium ................................. 224
File systems ................................... 224
Formats ......................................... 225
Selecting a medium .......................221
Multicontour seat .............................. 106
Front .............................................. 266
Rear compartment .........................106
Multifunction display ........................ 366
Lane recommendations .................167
Multifunction steering wheel
Operating the on-board computer . 365
Overview .......................................... 34Multisession CDs ............................... 224
Music Register Copying music data .......................226
MUSIC REGISTER
Deleting all music files ...................227
Memory space info ........................228
Playback options ........................... 229
Switching to ................................... 226
My address
see Home address
N
Navigation Installing map software .................. 186
On-board computer .......................369
Navigation (also see route
guidance) Traffic report .................................. 172
Navigation announcements
Switching off ......................... 132, 168
Navigation menu
Showing/hiding .....................237, 251
Navigation mode
Switching to ................................... 149
NECK-PRO head restraints ............... 104
Operation ......................................... 53
Resetting after being triggered ........54
NECK-PRO luxury head restraints ... 104
Operation ......................................... 53
Resetting after being triggered ........54
Night View Assist Plus ...................... 348
Activating/deactivating .................349
Cleaning ......................................... 457
Display message ............................ 401
Malfunction .................................... 352
Problem ......................................... 352
North up orientation ......................... 181
Notes on breaking-in a new
vehicle ................................................ 298
14Index

O
Occupant Classification System
(OCS) Faults ............................................... 52
Operation ......................................... 48
System self-test ............................... 51
Occupant safety
Children in the vehicle .....................60
System overview .............................. 42
Octane number (fuel) ........................ 512
Odometer ........................................... 368
Off-map .............................................. 171
Off-road .............................................. 171
4MATIC .......................................... 339
Oil
see Engine oil
On-board computer
AMG menu ..................................... 371
Assistance menu ........................... 375
Audio menu ................................... 370
Display messages ..........................380
Important safety notes ..................364
Instrument cluster submenu ..........377
Lighting submenu .......................... 377
Message memory .......................... 380
Navigation menu ............................ 369
Operating video DVD .....................371
Operation ....................................... 365
Overview of menus ........................367
Service menu ................................. 377
Settings menu ............................... 377
Standard display submenu ............368
Telephone menu ............................ 374
Trip menu ...................................... 368
Opening height restriction for
trunk lid .............................................. 261
Operating system see On-board computer
Orientation in direction of travel ..... 181
Outside lighting Delayed switch-off (COMAND) .......259
Outside temperature
Display ........................................... 365
Overhead control panel
Overview .......................................... 36
Override feature
Rear side windows ...........................65P
Paint code number ............................ 509
Paintwork (cleaning instructions) ... 454
Panic alarm .......................................... 66
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 95
Resetting ......................................... 97
Parking ............................................... 316
Parking aid Parking Guidance ........................... 342
PARKTRONIC ................................. 339
Rear view camera .......................... 346
Parking brake
Display message ............................ 389
Electric parking brake ....................317
Parking Guidance .............................. 342
Display message ............................ 405
Parking lamp (display message) ...... 396
Parking position Exterior mirror on the front-
passenger side ............................... 111
Exterior mirrors (COMAND) ...........258
PARKTRONIC
Activating/deactivating .................341
Function/notes ............................. 339
Malfunction .................................... 342
Problem ......................................... 342
Range of the sensors .....................340
Warning display ............................. 341
Passcode
Entering ................................. 147, 194
Pause function ................................... 220
Pedals ................................................. 319
Permanent four-wheel drive see 4MATIC
Phone book
Calling up ....................................... 201
Creating an entry ........................... 203
Deleting an entry ........................... 204
Introduction ................................... 200
Plastic trim (cleaning instructions) . 458
Playback options .............. 224, 229, 234
Point of interest Category ........................................ 161
Entering ......................................... 160
Entering a name ............................. 160Index15

Rear window heatingMalfunction .................................... 293
Switching on/off ........................... 293
Redials ................................................ 197
Refueling ............................................ 313
Remote control .................................. 123
Programming (garage door
opener) .......................................... 440
Rear Seat Entertainment System ...138
Reporting
Malfunctions relevant to safety ........ 27
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 400
Warning lamp ................................. 418
Reset .................................................. 148
Residual heat Switching on/off ........................... 294
Restraint systems
see SRS
Reversing lamp (display message) .. 396
Roadside Assistance (breakdown) .... 25
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows ...........................90
Rear window .................................. 429
Rear window (COMAND) ................258
Roller sunblind of the panorama
roof with power tilt/sliding panel Operating (front roller sunblind) ....... 95
Operating (rear roller sunblind) ........96
Roof carrier ................................ 426, 427
Roof lining and carpets (cleaning
guidelines) ......................................... 459
Roof load (maximum) ........................ 516
Route Calculating ..................................... 154
Estimated time of arrival ................169
Route overview .............................. 170
see Route guidance (on-board
computer)
Route calculation
Starting .......................................... 154Route guidance .................................. 164
Cancel ........................................... 167
Continue ........................................ 167
Continuing ..................................... 167
Destination reached ......................168
Lane recommendations .................165
Off-road ......................................... 171
Traffic reports ................................ 172
Route guidance (on-board
computer) .......................................... 369
Route options Setting ........................................... 150
Route overview .................................. 170
Route type Setting ........................................... 150
S
Safety Children in the vehicle .....................60
Child restraint systems ....................61
Occupant Classification System
(OCS) ............................................... 48
Overview of occupant safety
systems ........................................... 42
Safety notes
Audio CD/DVD and MP3
mode ..................................... 217, 247
Operating safety ....................114, 266
Using the telephone ....................... 191
Video DVD mode ........................... 236
Safety systems
see Driving safety systems
SatRadio ............................................. 213
Displaying information ...................217
Registering .................................... 214
Selecting a category ......................215
Switching to ................................... 214
Screen
Selecting for remote operation ......138
SD memory card
Loading .......................................... 218
Seat
Active multicontour seat ........ 106, 268
Adjusting (rear compartment) ........102
Selecting (COMAND) .....................266
Index17

Seat beltsAdjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Automatic comfort-fit feature ..........60
Belt force limiters ............................ 59
Cleaning ......................................... 459
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 43
Special seat belt retractor ...............62
Switching belt adjustment on/off
(on-board computer) ......................378
Warning lamp ................................. 414
Warning lamp (function) ................... 58
Seat heating
Indicator lamp (Malfunction) ..........107
Seats
Adjusting (electrically) ...................102
Adjusting lumbar support ..............106
Adjusting the head restraint ..........104
Cleaning the cover .........................458
Correct driver's seat position ........100
Important safety notes ..................101
Multicontour seat .......................... 106
Storing settings (memory
function) ........................................ 111
Switching seat heating on/off .......106
Switching the seat ventilation on/
off .................................................. 107
Seat ventilation
Indicator lamp (Malfunction) ..........107
Sensors (cleaning instructions) ....... 456
Service indicator see Service interval display
Service interval display .................... 451
Displaying a service message (on-
board computer) ............................ 452
Service menu (on-board computer) . 377
Service products Brake fluid ..................................... 514
Capacities ...................................... 511
Coolant (engine) ............................ 515
Engine oil ....................................... 513
Fuel ................................................ 512Important safety notes ..................510
Notes ............................................. 510
Refrigerant (air-conditioning
system) .......................................... 514
Washer fluid ................................... 515
Settings
On-board computer .......................377
Setting the air distribution
COMAND ....................................... 263
Shift ranges ....................................... 311
Showing the distance display (on-
board computer) ............................... 375
Side impact air bag ............................. 46
Side marker lamp (display
message) ............................................ 396
Side windows Convenience closing feature ............91
Convenience opening feature ..........90
Important safety information ...........89
Opening/closing .............................. 90
Resetting ......................................... 92
Troubleshooting ............................... 92
Skipping back
CD/DVD mode .............................. 222
Skipping forwards
CD/DVD mode .............................. 222
Sliding sunroof
Important safety information ...........93
Opening/closing .............................. 94
Resetting ......................................... 94
Troubleshooting ............................... 97
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .......................80
Convenience closing feature ............91
Convenience opening feature ..........90
Display message ............................ 411
Important safety notes ....................76
Malfunction ...................................... 81
Starting the engine ........................301
Snow chains ...................................... 482
Socket ................................................ 431
Dashboard ..................................... 432
Rear compartment .........................432
Trunk ............................................. 43218Index

Increased vehicle weight due to
optional equipment (definition) ......500
Kilopascal (kPa) (definition) ...........501
Labeling (overview) ........................495
Load bearing index (definition) ......502
Load index ..................................... 498
Load index (definition) ...................501
Maximum loaded vehicle weight
(definition) ..................................... 501
Maximum load on a tire
(definition) ..................................... 501
Maximum permissible tire
pressure (definition) ....................... 501
Maximum tire load .........................494
Maximum tire load (definition) .......501
Optional equipment weight
(definition) ..................................... 502
PSI (pounds per square inch)
(definition) ..................................... 501
Replacing ....................................... 502
Service life ..................................... 482
Sidewall (definition) .......................502
Speed index (definition) .................500
Storing ........................................... 503
Structure and characteristics
(definition) ..................................... 500
Temperature .................................. 495
TIN (Tire Identification Number)
(definition) ..................................... 502
Tire bead (definition) ......................502
Tire pressure (definition) ................501
Tire pressures (recommended) ......500
Tire size (data) ............................... 503
Tire size designation, load-bearing
capacity, speed index ....................496
Tire tread ....................................... 481
Tire tread (definition) .....................501
Total load limit (definition) .............502
Traction ......................................... 495
Traction (definition) .......................502
Tread wear ..................................... 495
Uniform Tire Quality Grading
Standards ...................................... 494
Uniform Tire Quality Grading
Standards (definition) ....................500
Unladen weight (definition) ............501
Wear indicator (definition) .............502
Wheel rim (definition) ....................500Tires and wheels (important safety
information) ....................................... 480
Toggling .............................................. 198
Tone settings Balance and fader ..........................133
Treble and bass ............................. 133
Top Tether ............................................ 64
Towing Important safety guidelines ...........473
Installing the towing eye ................474
Removing the towing eye ...............474
Track
Selecting ........................................ 248
Track information .............................. 250
Traffic jam function ........................... 168
Traffic Program Switching off .................................. 132
Traffic report
Real-time traffic report ..................174
Traffic report read-aloud function ... 172
Traffic reports .................................... 172
Transfer case ..................................... 313
Transmission position display ......... 308
Transmission positions .................... 309
Treble and bass Adjusting ....................................... 133
Trip computer (on-board
computer) .......................................... 368
Trip odometer Calling up ....................................... 368
Resetting (on-board computer) ......369
True Image™ ...................................... 135
Trunk Automatic opening ..................... 86, 87
Emergency release ..........................88
Important safety guidelines .............85
Limiting the opening angle ............. 261
Locking separately ...........................87
Trunk lid
Display message ............................ 410
Trunk lid opening height
restriction .......................................... 261
trunk load (maximum) ...................... 516
Turn signal (display message) ......... 394
Turn signals ....................................... 274
Type plate see Vehicle identification plate Index21

bags will continue to provide supplemental
crash protection for occupants.
Front air bags
GWarning
Observe "Important safety notes"
(Y page 44).
The front air bags increase protection for the
driver's and front-passenger's head and
chest.
Driver's air bag : deploys in front of the
steering wheel; front-passenger air bag ;
deploys in front of and above the glove box.
They are deployed:
Rin the event of certain frontal impacts
Rif the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
Rif the seat belt is fastened
Rindependently of other air bags in the
vehicle
If the vehicle overturns, the front air bags are
generally not deployed unless the system
detects high vehicle deceleration in a
longitudinal direction.
Your vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. When the first deployment
threshold is reached, the front air bag is filled
with enough propellant gas to reduce the risk
of injuries. The front air bag is fully deployed
if a second deployment threshold is exceeded
within a few milliseconds.
The deployment of the front-passenger air
bag is also influenced by the weight category
of the front passenger, which is determined
by the Occupant Classification System (OCS)
(Y page 48).
The lighter the passenger side occupant, the
higher the vehicle deceleration rate required
for second stage inflation of the front-
passenger front air bag. In the second stage,
the front air bags are inflated with the
maximum amount of propellant gas available.
In impact situations with deceleration or
acceleration values lower than the vehicle
deceleration or acceleration values preset in
the system, the front air bags are not
deployed. You will then be protected by the
seat belt.
The front-passenger air bag will only deploy
if:
Rthe system, based on the OCS weight
sensor readings, has detected that the
front-passenger seat is occupied.
Rthe 42 indicator lamp in the
center console is not lit, (Y page 48)
Rthe impact exceeds a preset deployment
threshold.
Side impact air bags
GWarning
Observe "Important safety notes"
(Y page 44).
GWarning!
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
46Occupant safetySafety

doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
GWarning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags. Contact an
authorized Mercedes-Benz Center for
availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
Rhead
Rneck
Rarms
Front side impact air bags : and rear side
impact air bags ; are deployed next to the
outer seat cushions.
The side impact air bags are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rindependently of seat belt use
Rindependently of the front air bags
Rindependently of the belt tensioners
If the vehicle overturns, the side impact air
bags are generally not deployed. They are
deployed if the system detects high vehicle
deceleration or acceleration in a lateral
direction and determines that side impact air
bag deployment can offer additional
protection to that provided by the seat belt.
The side impact air bags will not deploy in side
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
If the OCS detects that the front-passenger
seat is not occupied and the front-passenger
seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Window curtain air bags
GWarning
Observe "Important safety notes"
(Y page 44).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear door (C-pillar).
Occupant safety47SafetyZ

Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R if the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
Operating principles of the Occupant
Classification System
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 42 indicator
lamp. With the 42 indicator
lamp illuminated, the front-passenger front
air bag is deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should observe the 42 indicator
lamp to determine whether or not the front
passenger is positioned correctly.GWarning
If the 42 indicator lamp lights up
when an adult or someone larger than a small
individual is in the front-passenger seat, have
the front passenger reposition himself or
herself in the seat until the 42
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front-passenger front air
bag deployment when the OCS has classified
the front-passenger seat occupant as
weighing as much as or less than a typical 12-
month-old child in a standard child restraint
or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 42 indicator lamp
will illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 42 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
48Occupant safetySafety

When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 42 indicator lamp
illuminated, the front-passenger front air bag
is deactivated. With the 42
indicator lamp out, the front-passenger front
air bag is activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately 6 seconds
when the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front-passenger front air bag
is deactivated and will not be deployed.
If the 42 indicator lamp is not
illuminated, the front-passenger front air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by OCS
For further information, see the section
regarding air bag display messages
( Y page 386).GWarning
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
Occupant safety49SafetyZ