accident MERCEDES-BENZ S-Class 2012 W221 Repair Manual

Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.GWARNING
The DISTRONIC PLUS requires familiarity with
its operational characteristics. We strongly
recommend that you review the following
information carefully before operating the
system.
GWARNING
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any objects in the footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
GWARNING
The DISTRONIC PLUS is a convenience
system. Its speed adjustment reduction
capability is intended to make cruise control
more effective and usable when traffic speeds
vary. It is not however, intended to, nor does
it, replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The DISTRONIC PLUS cannot take street and
traffic conditions into account.
Complex driving situations are not always
fully recognized by the DISTRONIC PLUS. This
could result in wrong or missing distance
warnings.
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
( Y page 387) and operational.
If there is no vehicle driving in front of you,
DISTRONIC PLUS functions like cruise
control at a speed range between 20 mph
(Canada: 30 km/h) and 120 mph
(Canada: 200 km/h). If a vehicle is driving in
front of you, it functions at a speed range
between 0 mph (0 km/h) and 120 mph
(Canada: 200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
applicable section in the Operator's Manual if
there are any questions concerning this.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.GWARNING
The DISTRONIC PLUS adaptive cruise control
is not a substitute for active driving
involvement. It does not react to pedestrians
or on stationary objects, nor does it recognize
or predict the curvature and lane layout or the
movement of preceding vehicles. The
DISTRONIC PLUS can only apply a maximum
of 40% of the vehicle's braking power.
The DISTRONIC PLUS may not detect narrow
vehicles possibly driving in front of you, such
as motorcycles and vehicles driving in an
offset formation.
It is the driver's responsibility at all times to
be attentive to the road, weather and traffic
Driving systems333Driving and parkingZ

conditions. Additionally, the driver must
provide the steering, braking and other driving
inputs necessary to remain in control of the
vehicle.
High-frequency sources such as toll stations,
speed measuring systems etc. can cause the
DISTRONIC PLUS system to temporarily
cease functioning.GWARNING
The DISTRONIC PLUS cannot take road and
traffic conditions into account. Only use the
DISTRONIC PLUS if the road, weather and
traffic conditions make it advisable to travel
at a constant speed.
GWARNING
Use of the DISTRONIC PLUS can be
dangerous on slippery roads. Rapid changes
in tire traction can result in wheel spin and
loss of control.
The DISTRONIC PLUS does not function in
adverse sight and distance conditions. Do not
use the DISTRONIC PLUS during conditions of
fog, heavy rain, snow or sleet.
GWARNING
The DISTRONIC PLUS cannot take weather
conditions into account. Switch off the
DISTRONIC PLUS or do not switch it on if:
R roads are slippery or covered with snow or
ice. The wheels could lose traction while
braking or accelerating, and the vehicle
could skid.
R the DISTRONIC PLUS system sensor covers
are dirty or visibility is diminished due to
snow, rain or fog, for example. The distance
control system functionality could be
impaired.
Always pay attention to surrounding traffic
conditions even while the DISTRONIC PLUS is
switched on. Otherwise, you may not be able
to recognize dangerous situations until it is
too late. This could cause an accident in which
you and/or others could be injured.
GWARNING
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.
GWARNING
Your undivided attention to street and traffic
conditions is necessary at all times whether
DISTRONIC PLUS is active or not.
The use of DISTRONIC PLUS can be
dangerous on winding roads or in heavy traffic
because conditions do not allow safe driving
at a constant speed.
DISTRONIC PLUS does not react to stationary
objects on the road (for example, a vehicle
stopped in traffic or an abandoned vehicle).
DISTRONIC PLUS likewise does not react to
oncoming vehicles.
Deactivate DISTRONIC PLUS:
R when changing to the right lane, if the
vehicles in the left lane are driving slower
R when driving into a filter lane or an
expressway exit
R in complex driving situations, for example
in construction sites on an expressway
In these situations DISTRONIC PLUS will
maintain the set speed if it is not deactivated.
DISTRONIC PLUS is intended only for
maintaining a set speed and a set distance
from the objects moving in front of the
vehicle.
GWARNING
An intermittent warning sounds and the
distance warning lamp · in the instrument
cluster is illuminated if the DISTRONIC PLUS
system calculates that the distance to the
vehicle ahead and your vehicle's current
speed indicate that the DISTRONIC PLUS will
not be capable of slowing the vehicle
sufficiently to maintain the preset following
distance, which creates a danger of a
collision.
334Driving systemsDriving and parking

Immediately brake the vehicle to increase
your distance to the preceding vehicle. The
warning sound is intended as a final caution
in which you should intercede with your own
braking inputs to avoid a potentially
dangerous situation. Do not wait for the
operation of the warning signal to intercede
with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impact being
avoided.
Tailgating increases the risk of an accident.GWARNING
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s 2
(4 m/s 2
).
This is equivalent to approximately 40 % of
your vehicle's maximum possible
deceleration.
You need to brake yourself to prevent a
collision. DISTRONIC PLUS brakes the vehicle
to restore the set distance from the vehicle
ahead or the set speed.
GWARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Switching on DISTRONIC PLUS, storing
the current speed and maintaining it
Important safety notes
GWARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the electric parking brake must be
released.
R ESP ®
must be activated but not
intervening.
R the transmission must be in position D.
R the hood must be closed.
Driving systems335Driving and parkingZ

Rthe driver's door must be closed when you
shift from P to D or your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is no longer detected and
shown, DISTRONIC PLUS is deactivated and
a warning tone sounds.XBriefly pull the cruise control lever towards
you ?, or briefly press up : or down ;.
DISTRONIC PLUS is selected.XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
message is shown in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
Activating when driving towards a
stationary vehicle
If the vehicle in front of you is stationary, you
can only activate DISTRONIC PLUS once your
vehicle is stationary as well.
XBriefly pull the cruise control lever towards
you ?, or briefly press up : or down ;.
DISTRONIC PLUS is selected.
i DISTRONIC PLUS can only be activated at
under 20 mph (30 km/h) if a vehicle in front
has been detected. Therefore, the
DISTRONIC PLUS distance display in the
instrument cluster should be activated
( Y page 383).XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.
i You can use the cruise control lever to set
the stored speed and the control on the
cruise control lever to set the specified
minimum distance ( Y page 338).
Pulling away
XIf the vehicle in front pulls away: remove
your foot from the brake pedal.XBriefly pull the cruise control lever towards
you ?.
or
XAccelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
Driving
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If a slower-moving vehicle is detected in front,
DISTRONIC causes your vehicle to brake. This
maintains the preset distance to the vehicle
in front.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed
of your vehicle, but only up to the desired
speed you have stored.
GWARNING
If you depress the brake, DISTRONIC PLUS is
deactivated unless your vehicle is stationary.
DISTRONIC PLUS then no longer brakes your
vehicle. In such cases, control the distance
from vehicles travelling in front with the brake
alone. You could otherwise cause an accident
and thereby injure yourself and others. The
driver remains fully responsible for the
vehicle's distance from other vehicles, the
336Driving systemsDriving and parking

speed being driven and for braking in good
time.
Changing lanes
If you wish to change to the passing lane (in
left-hand-drive vehicles, the passing lane is
the left-hand lane), DISTRONIC PLUS
supports you if:
R you are driving faster than 40 mph
(60 km/h).
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front.
R you switch on the appropriate turn signals.
R DISTRONIC PLUS does not detect a danger
of collision.
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the
distance between your vehicle and the
vehicle in front becomes too small.GWARNING
DISTRONIC PLUS and Active Blind Spot Assist
are only aids designed to assist driving.
They do not relieve you of the responsibility
of paying attention. The driver remains fully
responsible for the vehicle's distance from
other vehicles, the vehicle's speed and for
braking in good time. Always pay attention to
traffic conditions and your surroundings.
Otherwise, you may fail to recognize dangers
in time, cause an accident and injure yourself
and others.
Stopping
GWARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
electric parking brake and must not be used
for parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever.
Setting a speedGWARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
Driving systems337Driving and parkingZ

XPress the cruise control lever up : for a
higher speed or down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored. DISTRONIC PLUS
is activated and adjusts the vehicle's speed
to the new speed stored.
Making adjustments in 1 mph (Canada:
1 km/h) increments
XBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Making adjustments in 5 mph (Canada:
10 km/h) increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Storing the current speed or calling up
a stored speed
GWARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.Sets the specified minimum distance
You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this
function, you can set the minimum distance
that DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
( Y page 339).
GWARNING
It is up to the driver to exercise discretion to
select the appropriate setting given road
conditions, traffic, driver's preferred driving
style and applicable laws and driving
recommendations for safe following distance.
XTo increase: turn control ; in direction
= .
DISTRONIC PLUS then maintains a greater
distance between your vehicle and the
vehicle in front.XTo decrease: turn control ; in
direction :.
DISTRONIC PLUS then maintains a shorter
distance between your vehicle and the
vehicle in front.
i Make sure that you maintain a sufficient
and safe distance from the vehicle in front.
Adjust the distance to the vehicle in front if
necessary.
338Driving systemsDriving and parking

Suspension tuning
The electronically controlled ABC suspension
system works continuously. This improves
driving safety and comfort.
The ABC suspension system is tuned
individually to each wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sports or
comfort
R the vehicle load
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode if you prefer a firmer
suspension tuning.
XIf indicator lamp ; is not lit: press
button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The ABC Active Body Control SPORT
message appears in the multifunction
display.
Comfort tuning
In Comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style.
XIf indicator lamp ; is lit: press
button :.
Indicator lamp ; goes out. You have
selected the suspension for a comfortable
driving style.
The ABC Active Body Control
COMFORT message appears in the
multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWARNING
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
346Driving systemsDriving and parking

Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors ( Y page 467).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.XSee if PARKTRONIC functions in a different location.Parking Guidance
Important safety notes
Parking Guidance is an electronic parking aid
with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. You receive steering
instructions when parking. You may also use
PARKTRONIC ( Y page 347).
GWARNING
Parking Guidance is merely an aid and may
display parking spaces that are not suitable
for parking, for example:
R no-parking areas
R parking spaces with unsuitable surfaces
(road surface)
R driveways
R entrances and exits
Parking Guidance detects and measures
potential parking spaces while driving past.
Changes to the parking space after this point
are not taken into account, for example if the
vehicle in front of or behind the parking space
changes position or objects in the parking
space are moved.
Even when using Parking Guidance, you are
still responsible for driving carefully. If you
rely on Parking Guidance alone, you could
cause an accident and injure yourself and
others.
Safety always remains your responsibility and
you must continue paying careful attention to
your immediate surroundings when parking
and maneuvering.350Driving systemsDriving and parking

ATTENTION ASSIST
Important safety notes
ATTENTION ASSIST helps you during long,
monotonous journeys such as on freeways
and interstate highways. It is active in the
range between 50 mph (80 km/h) and
112 mph (180 km/h).
If ATTENTION ASSIST detects typical
indicators of fatigue or increasing lapses in
concentration on the part of the driver, it
suggests you take a break.
GWARNING
ATTENTION ASSIST is only an aid and may
detect your tiredness or lapses in
concentration too late or not at all. It is not a
substitute for a well-rested and attentive
driver.
Fatigue may cause you to recognize
hazardous situations too late, misjudge a
situation or react more slowly. For this
reason, make sure you feel rested before you
begin driving and during your journey. Make
sure that you take regular breaks in time,
particularly on long journeys. Otherwise, you
may fail to recognize dangers in time, cause
an accident and injure yourself and others.
ATTENTION ASSIST assesses your level of
fatigue or lapses in concentration by taking
the following criteria into account:
R your personal driving style, e.g. steering
characteristics
R driving conditions, e.g. time, driving time
The functionality of ATTENTION ASSIST is
restricted and warnings may be delayed or
not occur at all:
R if the road condition is poor, e.g. if the
surface is uneven or if there are potholes
R if there is a strong side wind
R if you have adopted a sporty driving style
with high cornering speeds or high rates of
acceleration
R if you predominantly drive at speeds under
50 mph (80 km/h) or over 112 mph
(180 km/h)
R if you are currently using COMAND or
making a telephone call with it
R if the time has been set incorrectly
R in active driving situations, such as when
you change lanes or change your speed
Warning and display messages in the
multifunction displayXActivate ATTENTION ASSIST using the on-
board computer ( Y page 384).
Symbol : appears in the multifunction
display.
If ATTENTION ASSIST is active, you will be
warned no sooner than 20 minutes after your
journey has begun. You will then hear an
intermittent warning tone twice, and the
Attention Assist: Time for a break?
message appears in the multifunction
display.
XIf necessary, take a break.XPress a to confirm the message.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you
do not take a break and ATTENTION ASSIST
still detects typical indicators of fatigue or
increasing lapses in concentration, you will be
warned again after 15 minutes at the earliest.
ATTENTION ASSIST is reset when you
continue your journey and starts assessing
your tiredness again if:
R you switch off the engine.
R you take off your seat belt and open the
driver's door, e.g. for a change of drivers or
to take a break.
356Driving systemsDriving and parking

Problems with Night View Assist PlusProblemPossible causes/consequences and M SolutionsThe picture quality of
Night View Assist Plus
has deteriorated.The windshield wipers are smearing the windshield.XReplace the wiper blades ( Y page 285).The windshield is smeared after the vehicle has been cleaned in a
car wash.XClean the windshield ( Y page 466).There is windshield chip damage in the camera's field of vision.XReplace the windshield.The windshield is fogged up on the inside.XDefrost the windshield ( Y page 296).The windshield is iced up.XDe-ice the windshield ( Y page 296).There is dirt on the inside of the windshield.XClean the inside of the windshield ( Y page 466).Driving Assistance package
General notes
i The Driving Assistance package is only
available on vehicles with HYBRID.
The Driving Assistance package consists of
DISTRONIC PLUS ( Y page 332), Blind Spot
Assist ( Y page 360) and Lane Keeping Assist
( Y page 362).
Blind Spot Assist
Important safety notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from speeds of
approximately 20 mph (30 km/h). A warning
display in the exterior mirrors draws your
attention to vehicles detected in the
monitored area. If you then switch on the
corresponding turn signal to change lane, you
will also receive an optical and audible
collision warning. Blind Spot Assist uses
sensors in the rear bumper for monitoring
purposes.GWARNING
Blind Spot Assist is only an aid designed to
assist driving. It may fail to detect some
vehicles and is no substitute for attentive
driving.
Blind Spot Assist cannot detect road and
traffic conditions. It may fail to detect narrow
vehicles, such as motorcycles or bicycles, or
may only detect them too late.
Monitoring may be affected by dirty sensors,
strong spray or poor visibility caused by snow,
rain or mist, for example. In this case, vehicles
are detected late or not at all.
Always pay attention to traffic conditions and
your surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
i USA only:
360Driving systemsDriving and parking