ESP MERCEDES-BENZ S-Class 2012 W221 Owner's Manual

Symbols
Registered trademarks:
R BabySmart™ is a registered trademark of
the Siemens Automotive Corp.
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of Dolby Laboratories.
R ESP ®
and PRE-SAFE ®
are registered
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In this Operator's Manual, you will find the
following symbols:GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
! These warning notes draw your attention
to hazards that could cause damage to your
vehicle.
i This symbol indicates useful instructions
or further information that could be helpful
to you.XThis symbol designates an
instruction you must follow.XSeveral consecutive symbols
indicate an instruction with several
steps.Y PageThis symbol tells you where you
can find further information on a
topic.YYThis symbol indicates a warning or
an instruction that is continued on
the next page.DisplayThis font indicates a display
message in the multifunction
display/COMAND display.
Parts of the software in the vehicle are
subject to copyright according to ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2215842482 É2215842482rËÍ

Setting the specified minimum
distance ......................................... 338
Warning lamp ................................. 428
Dolby Digital ...................................... 136
Doors Automatic locking (switch) ............... 86
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 40
Display message ............................ 418
Emergency locking ........................... 88
Emergency unlocking .......................87
Important safety notes ....................85
Opening (from inside) ......................86
Power closing feature ......................87
Drinking and driving ......................... 326
Drinks holder see Cup holder
Drive program
Automatic ...................................... 314
Manual ........................................... 316
Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................463
Symmetrical low beam ..................276
Driving Assistance package ............. 360
Driving safety systems ABS (Anti-lock Braking System) .......69
ADAPTIVE BRAKE ............................. 73
BAS (Brake Assist System) ..............70
BAS PLUS (Brake Assist System
PLUS) ............................................... 70
Electronic brake force distribution ...73
ESP ®
(Electronic Stability
Program) .......................................... 71
ETS/4ETS (Electronic Traction
System) ........................................... 72
Important safety information ...........69
Overview .......................................... 68
PRE-SAFE ®
Brake ............................. 73
Driving systems
Active Blind Spot Assist .................364
Active Body Control .......................345Active Driving Assistance
package ......................................... 363
Active Lane Keeping Assist ............367
AIRMATIC ...................................... 343
ATTENTION ASSIST ........................356
Blind Spot Assist ............................ 360
Cruise control ................................ 330
Display message ............................ 408
DISTRONIC PLUS ........................... 332
Driving Assistance package ...........360
HOLD function ............................... 342
Lane Keeping Assist ......................362
Night View Assist Plus ...................357
Parking Guidance ........................... 350
PARKTRONIC ................................. 347
Rear view camera .......................... 354
Driving tips
Automatic transmission .................313
Brakes ........................................... 327
Break-in period .............................. 302
DISTRONIC PLUS ........................... 340
Downhill gradient ........................... 327
Drinking and driving .......................326
Driving abroad ............................... 276
Driving in winter ............................. 330
Driving on flooded roads ................329
Driving on wet roads ......................329
Exhaust check ............................... 327
Fuel ................................................ 326
General .......................................... 326
Hydroplaning ................................. 329
Icy road surfaces ........................... 330
Limited braking efficiency on
salted roads ................................... 328
Pedals ............................................ 326
Snow chains .................................. 493
Symmetrical low beam ..................276
Wet road surface ........................... 327
DVD
Changer ......................................... 220
Copy protection ............................. 229
Fast forward/fast rewind ...............225
Handling ........................................ 189
Inserting ........................................ 220
Inserting/loading (Rear Seat
Entertainment System) ..................251
Notes on discs ............................... 22910Index

Removing/ejecting (Rear Seat
Entertainment System) ..................251
Selecting a media type ..................224
Selecting a track ............................ 224
Sound settings (balance, bass,
fader, treble) .................................. 135
DVD audio
Operation using the on-board
computer ....................................... 379
E
EASY-ENTRY feature Activating (COMAND) ....................262
Function/notes ............................. 110
EASY-EXIT feature
Activating (COMAND) ....................262
Crash-responsive ........................... 111
Function/notes ............................. 110
EBD (electronic brake force
distribution) Display message ............................ 392
Function/notes ................................ 73
ECO function ...................................... 261
ECO start/stop function Deactivating/activating .................307
General information .......................306
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 87
Trunk ......................................... 91, 92
Vehicle ............................................. 87
Emergency spare wheel
Storage location ............................ 472
Emergency Tensioning Devices
Function ........................................... 61
Safety guidelines ............................. 45
Emissions purification
Service and warranty information ....28
Engine
Check Engine warning lamp ........... 427
Display message ............................ 404
ECO start/stop function ................306
Emergency starting ........................485
Engine number ............................... 522
Irregular running ............................ 309
Starting problems ..........................309
Starting the engine with the
SmartKey ....................................... 305
Starting with KEYLESS-GO .............305
Switching off .................................. 323
Engine electronics
Problem (malfunction) ...................309
Engine emergency stop .................... 487
Engine oil Adding ........................................... 459
Additives ........................................ 528
Checking the oil level ..................... 457
Checking the oil level using the
dipstick .......................................... 458
Checking the oil level using the
on-board computer ........................458
Display message ............................ 406
Filling capacity ............................... 524
Notes about oil grades ................... 527
Notes on oil level/consumption ....457
Temperature (on-board computer) . 379
Viscosity ........................................ 528
Entering the frequency ..................... 212
Entry Deleting ......................................... 131
Saving ............................................ 133
ESP ®
(Electronic Stability
Program) Deactivating/activating .................384
Deactivating/activating (notes) .......72
Display message ............................ 389
ETS/4ETS ........................................ 72
Function/notes ................................ 71
Important safety information ...........71
Warning lamp ................................. 424
ETS/4ETS (Electronic Traction
System) ................................................ 72
Exhaust check ................................... 327
Exhaust tail pipe (cleaning
instructions) ...................................... 467Index11

Vehicle levelActive Body Control (ABC) .............345
AIRMATIC ...................................... 343
Display message ............................ 410
Vehicle level (display message) ....... 409
Vehicle tool kit .................................. 472
Video see Video DVD
Video AUX
Setting the picture .........................240
Video DVD
Automatic picture shutoff ..............240
DVD menu ..................................... 244
Fast forward/rewind ...................... 242
Function restrictions ......................241
Interactive content ........................245
Notes on discs ............................... 240
Operation ....................................... 240
Operation using the on-board
computer ....................................... 379
Pause function ............................... 243
Playing conditions .......................... 241
Rear Seat Entertainment System ...254
Safety notes .................................. 240
Selecting ........................................ 242
Selecting a film/title ...................... 243
Selecting a scene/chapter ............243
Setting the audio format ................245
Setting the language ......................245
Setting the picture .........................240
Showing/hiding the control menu . 241
Showing/hiding the menu .............242
Stop function ................................. 243
Subtitles ........................................ 245
Switching to ................................... 241
VIN ...................................................... 521
Voice Control System Settings ......................................... 145
Volume, adjusting
COMAND ....................................... 134
Headphones .................................. 142
Navigation messages .....................134
Using the remote control (Rear
Seat Entertainment System) ..........140W
Waiting call ........................................ 201
Warning and indicator lamps ABS ................................................ 423
Brakes ........................................... 422
Check Engine ................................. 427
Cruise control ................................ 331
Distance warning ........................... 428
DISTRONIC PLUS ........................... 428
ESP ®
.............................................. 424
ESP ®
OFF ....................................... 425
Fuel tank ........................................ 428
LIM (DISTRONIC PLUS) ..................335
Overview .......................................... 36
PASSENGER AIRBAG OFF
indicator lamp .................................. 50
Reserve fuel ................................... 428
Seat belt ........................................ 420
SRS ................................................ 426
Tire pressure monitor ....................429
Warranty ............................................ 521
Washer fluid Display message ............................ 418
see Windshield washer system
Weather Band
Searching for a channel .................214
Switching on .................................. 214
Wheel bolt tightening torque ........... 477
Wheel chock ...................................... 474
Wheels Changing a wheel .......................... 473
Checking ........................................ 491
Cleaning ......................................... 465
Important safety notes ..................490
Interchanging/changing ................513
Mounting a wheel .......................... 476
Removing a wheel ..........................476
Storing ........................................... 514
Tightening torque ........................... 477
Wheel size/tire size .......................514
Window curtain air bag
Display message ............................ 398
Operation ......................................... 49
Windows
Cleaning ......................................... 466
see Side windows 26Index

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
28Introduction

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction31Z

Warning and indicator lampsFunctionPage:Turn signal279;Electric parking brake (red)422F (USA only)! (Canada only)=Electric parking brake
(yellow)
422
F (USA only)! (Canada only)?Seat belt420AESP®424BDistance warning428CBrakes422$
(USA only)J (Canada only)FunctionPageDESP®
OFF424ETire pressure monitor429FDiesel engine: preglow305GCheck engine427HABS423ISRS426JHigh-beam headlamps279KReserve fuel42836Instrument clusterAt a glance

RDo not lean your head or chest close to the
steering wheel or dashboard.
R Only hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
child restraint, infant restraint or booster
seat recommended for the size and weight
of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWARNING
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death shouldthe side impact air bag be
deployed.(2)Always sit as upright as possible,
wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the air bag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, the air bags will not deploy. The
driver and passengers will then be protected
to the extent possible by a properly fastened
seat belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
Occupant safety47SafetyZ

restraint or as being a small individual (such
as a young teenager or a small adult), the
42 indicator lamp will illuminate
for approximately 6 seconds when the engine
is started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 42 indicator lamp
illuminated, the front-passenger front air bag
is deactivated. With the 42
indicator lamp out, the front-passenger front
air bag is activated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 42 indicator lamp
will illuminate for approximately 6 seconds
when the engine is started and then go out,
indicating that the front-passenger front air
bag is activated.
If the 42 indicator lamp is
illuminated, the front-passenger front air bag
is deactivated and will not be deployed.
If the 42 indicator lamp is not
illuminated, the front-passenger front air bag
is activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be
influenced by:
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by OCS
For further information, see "Air bag display
messages" ( Y page 399).GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure theOccupant safety51SafetyZ