MERCEDES-BENZ S-Class 2014 W222 Owner's Manual

Vehicles with a Rear Seat Entertainment
System:
X
To open: briefly press cover 0044at the top.
The compartment opens.
X Lift up the cover of socket 0043.
X To close: press cover 0044closed until it
locks.
On vehicles with a 115 V socket, there is no
12 V socket in the center console in the rear
compartment.
Vehicles with individual seats in the rear X
Press lid 0043of the socket compartment
briefly.
The socket compartment opens.
X Lift up the cover of socket 0044.Socket in the trunk X
Lift up the cover of socket 0043. 115 V socket
Important safety notes G
DANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock
if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
R Use only connector cables that are dry and
free of damage.
R When the ignition is off, make sure that the
115 V power socket is dry.
R Have the 115 V power socket checked or
replaced immediately at a qualified
specialized workshop if it is damaged or has
been pulled out of the trim.
R Never plug the connector cable into a
115 V power socket that is damaged or has
been pulled out of the trim. G
DANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is
a risk of fatal injury.
Only connect appropriate devices to the
power socket. Features
329Stowage and features Z

!
Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes The 115 V power socket provides an
alternating voltage of 115 V so that small
electronic devices can be connected. These
devices, such as games consoles, chargers
and laptops, must not consume more than a
maximum of 150 watts altogether.
Requirements for operation of these devices:
R the electronic device that you connect has
a suitable connector and conforms to
standards specific to the country you are
in.
R the plug of the electronic device is plugged
correctly into 115 V power socket.
R the maximum wattage of the device to be
connected must not exceed 150 watts.
R the on-board power supply is within a
permissible voltage range.
R the 12 V sockets in the center console in
the front compartment (Y page 328) and in
the trunk are functional (Y page 329).
Using the 115 V power socket The 115 V socket is in the center console in
the rear compartment on vehicles with a rear
bench seat or electrically adjustable rear
seats.
X To switch on: switch the ignition on.
X Open flap 0087. X
Insert the plug of the electronic device into
115 V power socket 0043.
Indicator lamp 0044lights up.
X To switch off: remove the connector from
115 V socket 0043.
Ensure that you do not pull on the cord. The 115 V socket is in the armrest on vehicles
with individual seats in the rear.
X Open the armrest (Y page 319).
X To switch on: switch the ignition on.
X Open flap 0087.
X Insert the plug of the electronic device into
115 V power socket 0043.
Indicator lamp 0044lights up.
X To switch off: remove the connector from
115 V socket 0043.
Ensure that you do not pull on the cord. 330
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Problems with the 115 V power socket
Problem Possible causes/consequences and
0050
0050Solutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 371).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but has a very high switch-
on current. This device will not work. If you connect such a device,
the 115 V power socket will not supply it with power.
X Connect a suitable electronic device. Coolbox in the rear compartment
Important safety notes G
WARNING
If you cover the ventilation grille for the
coolbox, it may overheat. There is a risk of fire.
Always make sure that the ventilation grille is
not covered.
The ventilation grille for the coolbox is in the
trunk.
The coolbox can bear a maximum load of
7.7 lb (3.5 kg).
If you want to store a bottle in the upper
compartment of the coolbox, the capacity of
the bottle must not exceed 17 fl. oz. (0.5 l).
Store only plastic bottles in the upper
compartment of the coolbox. Using the coolbox
X
Vehicles with rear seat armrest: fold
down the rear seat armrest.
X Pull handle 0043and fold down cover 0044. Features
331Stowage and features Z

X
To open: pull handle 0043on the cover.
X Fold the cover out to the front.
X To switch cooling level to low: press
button 0044once.
An indicator lamp in the button lights up.
X To switch cooling level to high: press
button 0044twice.
Both indicator lamps in the button light up.
X To switch off cooling: press button0044
repeatedly until the indicator lamps go out.
The cooling output of the coolbox depends on
the ambient temperature and the selected
cooling level.
The coolbox reduces its cooling output or
switches off, if:
R many electrical consumers are turned on
R the starter battery is not sufficiently
charged
This is indicated by the flashing indicator
lamps in the button. The cooling function will
automatically switch back on as soon as there
is sufficient voltage.
Caring for the coolbox If you do not need to use the coolbox for an
extended period you should switch it off,
defrost it and clean it. After doing so, leave
the lid open for a time. Removing and installing the coolbox
You can remove the coolbox for maintenance
purposes.
X
To remove: switch off the coolbox.
X Pull plug 0044down and out.
X Unscrew both screws 0087.
X Pull out the coolbox.
X Close flap 0043.
X To install: swing flap0043to the side until it
is locked in place by the magnets.
X Insert the coolbox.
X Tighten both screws 0087.
X Connect plug 0044. mbrace
General notes i
mbrace is only available in the USA.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the 00D9MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will 332
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be sent to you by mail. You can use this
password to log onto the mbrace area under
"Owners Online" at http://
www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during a call, proceed
as follows:
X Press the 0081or0082 button on the
multifunction steering wheel.
or
X Use the volume controller of COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. A malfunction in the system has been
detected if one of the following occurs:
R
The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the 00D9MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- 0052 Roadside Assistance call button
- 00D9 MB Info call button
R After the system self-diagnosis, the
Inoperative
Inoperative orService Not Service Not
Activated
Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007 Features
333Stowage and features Z

Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the 00D9MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually. As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means. 334
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Making an emergency call
X
To initiate an emergency call
manually: press cover 0043briefly to open.
X Press SOS button 0044briefly.
The indicator lamp in SOS button 0044
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 0043.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the
Connecting Call
Connecting Call message. The audio
system is muted.
If a connection can be made, the Call Call
Connected Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 339).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. Features
335Stowage and features Z

i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for roadside
assistance call button 0052is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call
button 0043flashes while the connection is
being made. The Connecting Call Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be made, the Call Call
Connected
Connected message appears in the
multifunction display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R
Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call button
00D9 is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an336
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emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to four way points.
You are prompted to confirm route guidance
to the address entered.
X Select Yes
Yes by turning 00790052007Aor sliding
009500520096 the COMAND controller and press
0098 to confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No, the address can be saved
in the address book.
i The destination download function is
available if the relevant mobile phone network is available and data transfer is
possible.
i The destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section.
Search & Send General notes
i
To use "Search & Send", your vehicle
must be equipped with mbrace and a
navigation system. Additionally, an mbrace
service subscription must be completed.
"Search & Send" is a destination entry
service. A destination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
maps.google.com and enter a destination
address into the entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button on the website.
i Example: Features
337Stowage and features Z

If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
X Select Yes
Yes by turning 00790052007Aor sliding
009500520096 the COMAND controller and press
0098 to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No
No, the address can be saved
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available. The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes(1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance
Center at 338
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