climate control MERCEDES-BENZ S CLASS 2016 Owner's Manual

Problems with the perfume atomizer Problem
Possible causes/consequences and P Solutions
The vehicle interior is not
perfumed although the
perfume atomizer is acti-
vated. The perfume vial has not been pushed into the holder as far as it will
go. X
Slide the perfume vial into the holder as far as it will go.
The perfume vial is not filled sufficiently. X
Pre-filled vials: dispose of the empty vial.X
Use a new pre-filled vial. X
Refillable vials: fill the perfume vial with a maximum of 0.5 fl. oz.
(15 ml) of the same perfume.
The perfume atomizer is faulty. X
Have the perfume atomizer checked at a qualified specialist work-
shop.
Ionization You can use the "Ionization" function to purify
the air in the vehicle interior and attain an
improved interior climate.
The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on or off using the
multimedia system (see the separate operating
instructions).
Ionization can only be switched on if the front
climate control system is activated. The side air
vent on the driver's side must be open.
Pre-entry climate control via Smart-
Key
General notes The "Pre-entry climate control via SmartKey"
function is only available in PLUG-IN HYBRID
vehicles.
Before getting in, the driver's seat area or the
whole interior can be briefly warmed or ventila-
ted in advance with the air from the air vents
being pre-cooled.
The high-voltage battery must be sufficiently
charged before "Pre-entry climate control via
SmartKey" can be activated. When the vehicle is pre-cooled, the following
functions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is pre-heated, the following
functions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have activated the following functions
using the multimedia system, they are activated
together with the "Pre-entry climate control via
SmartKey" function: R
Armrest heating R
Perfume atomizer R
Ionization
Activating the perfume atomizer or ionization
(see separate operating instructions).
Activating or deactivating "Pre-entry
climate control via SmartKey"
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
via the multimedia system (see separate oper-
ating instructions).Operating the climate control systems 155
Climate control Z

X
To activate pre-entry climate control via
SmartKey: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
The climate control functions are activated
for up to 5 minutes for pre-heating and pre-
cooling.
To deactivate "Pre-entry climate control via
SmartKey": "Pre-entry climate control via
SmartKey" switches off automatically when the
engine is started.
The following functions remain active after the
engine is started: R
Seat heating (heating) R
Seat ventilation (ventilation) R
Armrest heating R
Perfume atomizer R
Ionization
An activated "Pre-entry climate control via
SmartKey" function can be deactivated using
the rocker switch ( Y
page 158).156
Operating the climate control systems
Climate control

Problems with "Pre-entry climate control via SmartKey" Problem
Possible causes/consequences and P Solutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off. The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge. X
Start the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via: R
a mains socket ( Y
page 183)R
a charging station ( Y
page 186)R
a wallbox ( Y
page 185)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off. X
Switch on the engine and let it run for more than ten seconds. X
Try again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if: R
the vehicle is not connected to an electric
power supply and R
the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is heated, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Armrest heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,Operating the climate control systems 157
Climate control Z

these will be activated together with the "Pre-
entry climate control at departure time".
Activating the perfume atomizer or ionization
(see separate operating instructions).
Setting the departure time You can set the departure time using the on-
board computer or via the My Mercedes Electric
– Vehicle Homepage. The activation of the "Pre-
entry climate control at departure time" func-
tion can be linked to this departure time. Your
vehicle will then be cooled or heated until the
desired temperature is reached in time for the
set departure time. "Pre-entry climate control at
departure time" will be activated a maximum of
55 minutes before departure. If the departure is
delayed, the vehicle will be heated or cooled for
another five minutes. X
To set the departure time: set the departure
time using the on-board computer
( Y
page 272). Set the departure time via the
My Mercedes Electric – Vehicle Homepage
( Y
page 189).X
To activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" via the multimedia system
(see the separate operating instructions).
Activate or deactivate "Pre-entry climate con-
trol at departure time" via the My Mercedes
Electric – Vehicle Homepage ( Y
page 189).
When activating the "Pre-entry climate control
at departure time" function: you can select
w h ether only the driver's area or the whole vehi-
cle interior should be heated or cooled.
The "Pre-entry climate control at departure
time" function switches off automatically when
the vehicle is started. The following functions
remain active: R
Seat heating R
Seat ventilation R
Armrest heating R
Steering wheel heating R
Perfume atomizer R
Ionization
Switching off "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be switched
off using the rocker switch ( Y
page 158). Activating or deactivating "Immediate
pre-entry climate control" using the
rocker switch You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means that the
vehicle interior continues to be cooled or
heated, e.g. if the journey is interrupted for up to
50 minutes, and the interior temperature is kept
constant.
X
To activate or deactivate "Immediate pre-
entry climate control": press rocker
switch C up or down.
The blue or red indicator lamp on the rocker
switch lights up or goes out.
The colors of the indicator lamps on rocker
switch C have the following meanings: R
blue: cooling activated R
red: heating activated R
yellow: departure time is preselected
Setting the air vents
Important safety notes
G WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.158
Setting the air vents
Climate control

previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 87).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released.
If you do not depress the brake pedal, the
DIRECT SELECT lever can still be moved but the
parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 191).
Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
G WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury. Driving 165
Driving and parking Z

High and low outside temperatures Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range The maximum electrical range is generally
reduced by: R
high and low outside temperatures R
operating the climate control system R
switching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to: R
a reduction in battery performance R
longer charge times
Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods: R
check the condition of charge of the high-
voltage battery more often R
connect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet. Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
( Y
page 183) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following: R
Never lift or carry the controls by the charging
cable connector or the mains plug. R
To transport the charging cable, the charging
cable can be: -
wrapped around the controls or -
secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Pay attention to the "Important safety notes"
( Y
page 180).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that: R
the power supply and the charging cable are
not damaged R
the instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or charging cable connec-
tor become too hot, have the mains power sup-
ply checked.
Protection device against overvoltage
! Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
on again, the charging process resumes auto-
matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.182
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

i Prevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions on the "My
Mercedes Electric - Vehicle Homepage".
i Information when selling a vehicle or
buying a used vehicle: R
If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the "My Mercedes Electric - Vehicle
Homepage". R
If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the "My Mercedes Electric - Vehi-
cle Homepage".
Calling up functions The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration.
The following functions can be accessed: R
request the current condition of charge of the
high-voltage battery R
program the departure time ( Y
page 272)R
set or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found on the "My
Mercedes Electric - Vehicle Homepage".
Connecting the vehicle to the Internet
i This function is not available in all countries
and requires activated access to the mbrace
emergency call system.
The "My Mercedes Electric - Vehicle Homepage"
can be used if the vehicle has a connection to
the Internet via a mobile phone network. The
necessary data is transmitted by radio. The vehi-
cle automatically recognizes whether a connec-
tion to the Internet is possible or not. No presets
are necessary.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Parking 189
Driving and parking Z

Activating when driving with the electric motor: X
Pull the left or right steering wheel paddle
shifter ( Y
page 174).
The combustion engine is switched on. Man-
ual drive program M is temporarily activated.
The selected gear and M appear in the multi-
function display.
Activating when driving with the combustion
engine: X
Pull the left or right steering wheel paddle
shifter ( Y
page 174).
Manual drive program M is temporarily acti-
vated. The selected gear and M appear in the
multifunction display.
The ECO start/stop function is not available in
manual drive program M .
Haptic accelerator pedal General notes The haptic accelerator pedal helps you to
reduce the fuel consumption and emissions of
your vehicle.
There are two different functions available for
this purpose: R
an additional point of resistance in E-MODE
operating mode ( Y
page 243)R
a double impulse in E+ operating mode
( Y
page 250)
Additional point of resistance in the hap-
tic accelerator pedal The maximum available electric performance is
indicated by a tangible point of resistance in the
haptic accelerator pedal.
The additional point of resistance is available in
E-MODE operating mode ( Y
page 243).
If you depress the haptic accelerator pedal
beyond the pressure point, the combustion
engine is switched on.
Double pulses in the haptic accelerator
pedal
A tangible double pulse in the haptic accelerator
pedal gives you a recommendation to release
the accelerator pedal. The combustion engine
can switch off and be disconnected from the
drive train (overrun mode).
The double pulse is available in drive program E+
( Y
page 250). After the accelerator pedal has been released,
the coasting characteristics of the vehicle are
adapted to the traffic conditions.
To avo id getting too close to the vehicle in front,
y
ou must apply the brakes manually when nec-
essary.
Driving tips General driving tips Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position D and
braking, the electric motor will operate as a gen-
erator.
Further information on the ECO start/stop func-
tion ( Y
page 252).
Additional driving tips ( Y
page 192).
Stationary vehicle If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed: R
entirely by electric propulsion R
in combination with the internal combustion
engine
When accelerating at an increased or full load,
boost mode is utilized. The electric motor sup-
ports the internal combustion engine by provid-
ing additional torque when the accelerator is
depressed rapidly.
Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating: R
energy recovery takes place even when the
vehicle is decelerating purely in overrun mode
( Y
page 240). The electric motor operates asPLUG ‑ IN HYBRID operation 251
Driving an d parking Z

a generator and stores the recovered energy
in the high-voltage battery R
when the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor. This increases the energy recovery
taking place ( Y
page 240). The electric motor
operates as a generator and stores the recov-
ered energy in the high-voltage battery R
when the brakes are applied with greater
force, the service brakes are also used to slow
the vehicle down. The two systems work
together
Urban driving Energy is recuperated during frequent deceler-
ation and stopping in city traffic.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 81 mph
(130 km/h).
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off ( Y
page 252).
Driving on inter-urban roads The following phases are possible when driving
on inter-urban roads: R
rapid acceleration (boost mode) R
constant energy consumption R
energy recuperation R
electric operation mode
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
Highway driving
During highway driving, fuel consumption and
emissions are favorably influenced in partic ular
by reduced power losses.
The internal combustion engine will be switched
off automatically, if: R
the driver removes his or her foot from the
accelerator pedal in drive program E and a
speed of 81 mph (130 km/h) is not exceeded R
the driver removes his or her foot from the
accelerator pedal in drive program E+ and a
speed of 112 mph (180 km/h) is not excee-
ded
Further information on the automatic engine
switch-off ( Y
page 252). ECO start/stop function General notes The ECO start/stop function switches the inter-
nal combustion engine off automatically when
the vehicle stops moving and at high speeds
( Y
page 253).
All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is only available in
drive programs E and E+ . Electric-only operation
is only possible in drive programs E and E+ .
Additional information for drive programs E and
E+ ( Y
page 250).
Automatic engine switch-off The engine is switched off automatically, includ-
ing when: R
the driver removes his or her foot from the
accelerator pedal in drive program E and a
speed of 81 mph (13 0 km/ h) is not exceeded
( Y
page 253) R
the driver removes his or her foot from the
accelerator pedal in drive program E+ and a
speed of 112 mph (180 km/h) is not excee-
ded ( Y
page 253) R
the engine has reached its operating temper-
ature R
the driver’s seat belt is fastened and the
driver’s door is closed R
the driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance R
the hood is closed and engaged properly R
the high-voltage battery is charged suffi-
ciently R
no malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if: R
the self-diagnosis function of the engine con-
trol unit is still active R
there is a malfunction in the hybrid drive sys-
t em R
the climate control of the vehicle requires it R
the high-voltage battery is being charged
( Y
page 246) R
automatic emissions tests are running252
PLUG ‑ IN HYBRID operation
Driving and parking

Hybrid drive system Display messages
Possible causes/consequences and P Solutions
r Vehicle Operational
Switch the Ignition
Off Before Exiting PLUG-IN HYBRID vehicles:
You are leaving the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle: X
Secure the vehicle against rolling away ( Y
page 189).X
Switch off the ignition and remove the SmartKey.
If you do not leave the vehicle: X
Switch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the
12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the current
drive program
before changing the
operating mode. or
Exit manual drive
program M before
changing the operat‐
ing mode. PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program S (Sport) or manual drive program M .X
Activate the drive program E (Economy) or E+ (Economy Plus)
( Y
page 250). X
Select the preferred operating mode HYBRID , E-MODE , E-SAVE or
CHARGE ( Y
page 243).
E-MODE Currently
Unavailable PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODE operating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRID setting.X
Continue driving using the internal combustion engine.
You can switch to the E-SAVE or CHARGE operating mode as
required ( Y
page 243).
If you select CHARGE , the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODE operating mode
again. Display messages 297
On-board computer and displays Z