battery MERCEDES-BENZ S CLASS 2016 Owner's Guide

Problems with the charging process Problem
Possible causes/consequences and P Solutions
The charge socket flap
cannot be opened. The charge socket flap is not unlocked. X
Unlock the vehicle ( Y
page 79).
If the key battery is discharged: X
Unlock the driver's door using the mechanical key ( Y
page 81).
or X
Unlock the vehicle centrally from the inside ( Y
page 86).
The charge socket flap is unlocked, but the opening mechanism is
jammed. X
Lock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed: X
Consult a qualified specialist workshop.
The high-voltage battery
is not being charged. The indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialization of the charging
process or during charging. X
Disconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.Charging the high-voltage battery (PLUG-IN HYBRID vehicles) 187
Driving and parking Z

Problem
Possible causes/consequences and P Solutions
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source. X
Connect the charging cable once again.
If the problem persists: X
Have the mains socket checked for correct function or use another
mains socket.
or X
Use a different charging station.
or X
Consult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The snap fastener on the charging cable connector is locked. X
Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked. X
Remove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked: X
Press and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
i Operation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are
currently driving.
Via the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is possible from an Internet-enabled computer, as
well as many modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Access to "My Mercedes Electric - Vehicle
Homepage" is dependent on the contractual
periods of mbrace. Activated access to the
mbrace emergency call system is required for
use.
In order to use the "My Mercedes Electric - Vehi-
cle Homepage ", you must agree to the local
terms of use.
Further information on supported devices, avail-
able languages and contractual periods can be
obtained from any authorized Mercedes-Benz
Center.
In order to call up the "Mercedes Electric - Vehi-
cle Homepage", the vehicle must be connected
to the Internet ( Y
page 189).
Notes on data protection
Bear in mind that the "My Mercedes Electric -
Vehicle Homepage" offers access to your data.188
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

i Prevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions on the "My
Mercedes Electric - Vehicle Homepage".
i Information when selling a vehicle or
buying a used vehicle: R
If you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the "My Mercedes Electric - Vehicle
Homepage". R
If you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the "My Mercedes Electric - Vehi-
cle Homepage".
Calling up functions The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration.
The following functions can be accessed: R
request the current condition of charge of the
high-voltage battery R
program the departure time ( Y
page 272)R
set or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found on the "My
Mercedes Electric - Vehicle Homepage".
Connecting the vehicle to the Internet
i This function is not available in all countries
and requires activated access to the mbrace
emergency call system.
The "My Mercedes Electric - Vehicle Homepage"
can be used if the vehicle has a connection to
the Internet via a mobile phone network. The
necessary data is transmitted by radio. The vehi-
cle automatically recognizes whether a connec-
tion to the Internet is possible or not. No presets
are necessary.
i Restrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Parking 189
Driving and parking Z

R
the seat belt has been fastened R
you depress the accelerator pedal
If the automatic transmission is in position R ,
the trunk lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake: R
the driver's door is closed. R
you have shifted out of transmission position
P or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.
Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake. X
While driving, push handle C of the electric
parking brake ( Y
page 190).
The vehicle is braked as long as you keep
handle C of the electric parking brake
pressed. The longer electric parking brake
handle C is depressed, the greater the brak-
ing force.
During braking: R
a warning tone sounds R
the Please Release Parking Brake mes-
sage appears R
the red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
PLUG-IN HYBRID vehicles: observe the impor-
tant safety notes for the high-voltage battery
( Y
page 374). Driving tips
General driving tips
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.
Drive sensibly – save fuel Observe the following tips to save fuel: X
The tires should always be inflated to the rec-
ommended tire pressure. X
Remove unnecessary loads. X
Remove roof racks when they are not needed. X
Warm up the engine at low engine speeds. X
Avoid frequent acceleration or braking. X
Have all maintenance work carried out as
indicated by the service intervals in the Main-192
Driving tips
Driving and parking

If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted if
changing lanes takes too long or if the distance
between your vehicle and the vehicle in front
becomes too small.
i When you change lanes, DISTRONIC PLUS
monitors the left lane on left-hand-drive vehi-
cles or the right lane on right-hand-drive vehi-
cles.
Stopping
G WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if: R
there is a malfunction in the system or in
the voltage supply. R
DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS ( Y
page 205).
If DISTRONIC PLUS detects that the vehicle in
front is stopping, it brakes your vehicle until it is
stationary.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position P if:R
the driver's seat belt is not fastened and the
driver's door is open. R
the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and: R
a system malfunction occurs. R
the power supply is not sufficient.
If a malfunction in the electric parking brake
occurs, then the transmission may also be shif-
ted into position P automatically.
Setting a speed
X
Press the cruise control lever up C for a
higher speed or down D for a lower speed.X
To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly press
the cruise control lever up C or down D to
the pressure point.
Every time the cruise control lever is pressed
up C or down D the last speed stored is
increased or reduced. X
To adjust the set speed in 5 mph incre-
ments (1 0 km/h increments): briefly press
the cruise control lever up C or down D to
the pressure point.
Every time the cruise control lever is pressed
up C or down D , the last speed stored is
increased or reduced.
i If you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing.Driving systems 203
Driving and parking Z

Important safety notes
G WARNIN G
When leaving th e vehicle, it can still rol l away
despit e bein g braked by th e HOLD function if:R
there is a malfunction in th e system or in
th e voltag e supply.R
th e HOLD function has been deactivated by
pressin g th e accelerato r pedal or th e brak e
pedal , e.g. by a vehicl e occupant .R
th e electrical system in th e engin e com-
partment, th e battery or th e fuses have
been tampered with. R
th e battery is disconnected
Ther e is a ris k of an accident.
If you wish to exit th e vehicle, always tur n off
th e HOLD function and secure th e vehicl e
against rollin g away.
Further information on deactivating th e HOLD
function ( Y
page 209).
! If DISTRONI C PLU S or th e HOLD function is
activated, th e vehicl e brakes automatically in
certain situations.
To preven t damag e to th e vehicle, deactivat e
DISTRONI C PLU S and th e HOLD function in
th e followin g or other similar situations:R
when towin g th e vehicl eR
in th e car wash
Activation conditions You can activat e th e HOLD function if all of th e
followin g condition s are fulfilled :R
th e vehicl e is stationary.R
th e engin e is runnin g or if it has been auto -
matically switched off by th e ECO start/sto p
function .R
th e driver' s door is closed or your seat belt is
fastened. R
th e electric parking brak e is released.R
th e transmission is in position D , R or N .R
DISTRONI C PLU S is deactivated. Activating the HOLD function X
Mak e sur e that th e activation condition s are
met . X
Depress th e brak e pedal .X
Quickly depress th e brak e pedal further
until C appear s in th e multifunction display.
The HOLD function is activated. You can
release th e brak e pedal .
i If depressing th e brak e pedal th e first time
does no t activat e th e HOLD function , wait
briefly and then tr y again .
Deactivating the HOLD function The HOLD function is deactivated automatically
if: R
you accelerate and th e transmission is in
position D or R . R
you shif t th e transmission to position P .R
you depress th e brak e pedal again wit h a cer-
tai n amoun t of pressur e until

R
that are parallel to the direction of travel and
at least 39.5 in (1.0 m) longer than your vehi-
cle R
that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into
the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see the parking symbol as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park-
ing spaces on the front-passenger side. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain switched on until you acknowl-
edge the use of Active Parking Assist by press-
ing the v button on the multifunction steer-
ing wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
G WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if: R
there is a malfunction in the system or in
the voltage supply. R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected. R
the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away. i When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time. X
Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster. X
Shift the transmission to position R .
The Start Park Assist? Yes: OK No: 8
message appears in the multifunction display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To park using Active Parking Assist: press
the v button on the multifunction steering
wheel.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park Assist Active Select D Observe
Surroundings message appears in the multi-
function display. X
Shift the transmission to position D while the
vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away. X
Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill.
The Park Assist Active Select R Observe
Surroundings message appears in the multi-
function display.218
Driving systems
Driving and parking

PLUG ‑ IN HYBRID operation
Points to remember
General notes Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor. In HYBRID mode, the hybrid
drive system automatically selects the most effi-
cient operating mode for every driving situation.
Drive the vehicle in the usual manner.
To save fuel in HYBRID mode, the hybrid drive
system switches off the combustion engine as
often as possible during the journey when power
output requirements are low. When power out-
put requirements are low, the electric motor
powers the vehicle. The combustion engine is
automatically activated when power output
requirements are high. The engine is usually
switched off when the vehicle is stationary. Con-
sequently, there is usually no engine idling as
with combustion engine vehicles.
For pulling away and accelerating, the electric
motor supports the internal combustion engine
using the power stored in the high-voltage bat-
tery. In addition, the power is used for partially
electric driving, operation of the electric coolant
compressor and to support the 12 V on-board
electrical system. In this way the hybrid drive
system helps to reduce your vehicle's fuel con-
sumption.
Observe the driving tips on PLUG-IN HYBRID
operation ( Y
page 251).
Recuperative Brake System If you release the accelerator pedal when the
vehicle is in motion, overrun recuperation is ini-
tiated. The electric motor is operated as a gen-
erator when in overrun mode and when you
brake. Hybrid technology converts the kinetic
energy of the vehicle into electricity and stores
it in the high-voltage battery.
Observe the important safety notes for the
Recuperative Brake System ( Y
page 44). Important safety notes If the engine is switched off by the ECO start/
stop function and you open the driver's door: R
a message appears in the multifunction dis-
play and R
a warning tone sounds
Further information ( Y
page 297).
All of the vehicle's systems remain active, if: R
the vehicle is stationary R
the combustion engine is switched off and R
the READY indicator in the instrument cluster
lights up
If you remove your foot from the brake pedal
while in transmission position D or R, the vehicle
may pull away automatically.
Observe the notes on the READY display of the
ECO start/stop function ( Y
page 252).
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations.
Depending on the vehicle's equipment and
country-specific regulations, the vehicle can be
equipped with Acoustic Vehicle Indication.
Acoustic Vehicle Indication generates a certain
sound at a speed between 0 and 19 mph
(30 km/h). This helps other road users, partic-
ularly pedestrians and cyclists, to hear your
vehicle better. The sound can also be heard
inside the vehicle.
The volume depends on the engine speed. The
faster you accelerate, the louder the sound is. At
a speed of over 19 mph (30 km/h) the sound is
switched off. Above this speed, the natural
sounds from the vehicle are sufficient that it can
be heard in good time by other road users.240
PLUG ‑ IN HYBRID operation
Driving and parking

Hybrid system overview
C
12 V batteryD
Transmission with electric motor

E-SAVE R
Electric mode or driving
with the internal combus-
tion engine is possible R
Automatic selection of
drive mode with electric
mode as often as possi-
ble R
The current condition of
charge of the high-volt-
age battery is maintained
so the electrical energy
can be used at a later
time.
CHARGE R
Electric drive is not pos-
sible R
The high-voltage battery
is charging while driving
with the combustion
engine
In automatic drive program S ( Y
page 250) and
in manual drive program M ( Y
page 250), only
HYBRID operating mode is available.
If you switch from automatic drive program S to
automatic drive program E or E+ , HYBRID oper-
ating mode continues to be selected.
If manual drive program M is deactivated, the
automatic transmission shifts: R
into the automatic drive program that was last
selected R
into the driving mode that was last selected
Each time the engine is started, HYBRID mode
is automatically selected.
Power meter The power meter supports you in electric mode
and displays the output obtained.
If you select the E-MODE operating mode, the
instrument cluster will display the power meter
instead of the tachometer.
i The tachometer appears again if: R
you select HYBRID , E-SAVE or CHARGER
the current state of charge of the high-volt-
age battery is too low to drive the vehicle in
the E-MODE electrical operating mode The power meter is divided into the following
areas: R
Limit C (OFF):
If the needle reaches limit C , the electric
motor and the combustion engine are
switched off. R
Area D to