service MERCEDES-BENZ S CLASS 2019 User Guide

Fault memories inthevehicle can beresetby aservice outlet as part ofrepair or maintenancework.
Depending onthe selected equipment,you canimport data intothevehicle's comfort and info‐tainment functionsyourself.
This includes,forexample:
Rmultimedia data such as music,films or pho‐tosfor playbackin an integrated multimediasystem
Raddress book datafor use in connection withan integrated hands-free system or an inte‐grated navigation system
Rentered navigation destinations
Rdata aboutthe use of Internet services
This data can be saved locally inthevehicle or itis located on a device whichyou haveconnectedtothevehicle (e.g. smartphone, USBflash driveor MP3 player). Ifthis data isstored inthevehi‐cle,you can deleteit at any time. This data issenttothird parties only atyourrequest, partic‐ularlywhenyou use online services in accord‐ance withthe settingsthatyou haveselected.
You canstore orchange convenience settings/individualization inthevehicle at any time.
Depending onthe equipment,this includes,forexample:
Rsettingsforthe seat andsteering wheel posi‐tions
Rsuspension and climate control settings
Rcustomizations such as interior lighting
Ifyourvehicle is accordingly equipped,you canconnectyour smartphone or another mobile enddevicetothevehicle.You can controlthisbymeans ofthe control elements integrated inthevehicle. Images and audio fromthe smartphonecan be output viathe multimedia system. Cer‐tain information is simultaneously transferredtoyour smartphone.
Depending onthe type of integration,this caninclude:
Rgeneralvehicle data
Rposition data
This allowsyoutouse selected apps onyoursmartphone, such as navigation or music play‐
back.There is no further interaction betweenthesmartphone andthevehicle; in particular,vehi‐cle data is not directly accessible. Which type offurther data processing occurs is determinedbythe provider ofthe specific app used. Which set‐tingsyou can make, if any,depends onthe spe‐cific app andthe operating system ofyoursmartphone.
Online services
Wireless network connectionIfyourvehicle has a wireless network connec‐tion, it enables datatobeexchanged betweenyourvehicle and additional systems. The wire‐less network connection is enabled viathevehi‐cle's transmission andreception unit or via con‐nected mobile end devices (e.g. smartphones).Online functions can be used viathe wirelessnetwork connection. This includes online serv‐ices and applications/apps providedbythe man‐ufacturer orother providers.
Manufacturer's servicesRegarding online services ofthe manufacturer,the individual functions are describedbythe
General notes27

manufacturer in a suitable place (e.g. Operator'sManual,website ofthe manufacturer) along withtherelevant dataprotection information.Per‐sonal data may be usedforthe provision ofonline services. Data isexchanged via a secureconnection, e.g.the manufacturer's designatedIT systems.Personal data is collected, pro‐cessed and used viathe provision of servicesexclusively onthe basis of legal permissions orwith prior consent.
The services and functions (sometimes subjecttoafee) can usually be activated or deactivated.In some cases,this also appliestothe entirevehicle's data connection. Thisexcludes, in par‐ticular, legally prescribed functions and services.
Third party servicesIf it is possibletouse online services fromotherproviders,these services are subjecttothe dataprotection andterms of use oftheresponsibleprovider. The manufacturer has no influence onthe contentexchanged.
Please inquire,therefore, aboutthe type, scopeand purpose ofthe collection and use of per‐
sonal data as part ofthird party services fromtheirrespective provider.
COMAND/mbrace
Ifthevehicle is equipped withCOMAND ormbrace, additional data aboutthevehicle's oper‐ation,the use ofthevehicle in certain situations,andthe location ofthevehicle may be compiledthroughCOMAND orthe mbrace system.
For additional information pleaserefertothechapter Multimedia system and/orthe mbraceTerms and Conditions.
Event datarecorders
USA only:
Thisvehicle is equipped with anevent datarecorder (EDR). The main purpose of an EDR istorecord, in certain crash or near crash-like sit‐uations, such as an airbag deployment or hittingaroad obstacle, datathat will assist in under‐standing how avehicle's systems performed.The EDR is designedtorecord datarelatedto
vehicle dynamics and safety systemsfor a shortperiod of time, typically 30 seconds or less.
The EDR inthisvehicle is designedtorecordsuchdata as:
RHowvarious systems inyourvehiclewereoperating
RWhether or notthe driver and frontpassenger seat beltswerebuckled/fastened
RHowfar (if at all)the driverwas depressingthe accelerator and/or brake pedal and
RHowfast thevehiclewas traveling
This data can help provide a better understand‐ing ofthe circumstances in which accidents andinjuries occur.NOTE: EDR data isrecordedbyyourvehicle only if a non-trivial crash situationoccurs; no data isrecordedbythe EDR undernormal driving conditions and no personal data(e.g. name,gender,age and accident location) isrecorded. However,other parties, such as lawenforcement, could combine EDR data withthetype of personally identifying dataroutinelyacquired during a crash investigation.
28General notes

Overview of climate control systems
Notes on climate control
An interior airfilter must always be used sothatthe air conditioning system, pollution level moni‐toring andthe airfiltering functionworkcor‐rectly. Makesurethatthefilter is installed cor‐rectly andthefilter housing inthe engine com‐partment is closed correctly usingthe cap andalways tightly sealed when in operation. Usefil‐tersrecommended and approvedbyMercedes-Benz. Always haveserviceworkcarried out at aqualified specialistworkshop.
Overview ofthe control panelfor automaticclimate control
Plug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
The indicator lamps inthe buttons indicatethatthe corresponding function is activated.
1XSets climate controltoautomatic, left(→page160)
2

RThestarter battery is sufficientlycharged.
%You can also setthetemperature withyoursmartphone. Information on Mercedes meconnect andother services: http://www.mercedes.meThis function is notavailablefor all models.
Chargingthe batterybefore commencingyour journey
%This function is notavailable in all countries.
RIfthevehicle battery is discharged,youreceivea message onyour smartphone.
RYou canthenstartthevehicle withthesmartphonetochargethe battery.
RThevehicle is automatically switched offafterten minutes.
Ensurethefollowing beforestartingthe engine:
RThe legalstipulations inthe area whereyourvehicle is parked allow enginestarting viasmartphone.
RIt is safetostart andrunthe engine whereyourvehicle is parked.
RThe fueltank is sufficientlyfilled.
Startingthevehicle
&WARNINGRisk of crushing or entrap‐ment duetounintentionalstarting oftheengine
Limbs could be crushed or trapped iftheengine isstarted unintentionally duringservice or maintenancework.
#Always securethe engine against unin‐tentionalstarting before carrying outmaintenance orrepairwork.
Requirements:RParkposition]is selected.
RThe anti-theft alarm system is not activated.
RThe panic alarm is not activated.
RThe hazardwarning lights are switched off.
RThe hood is closed.
RThe doors are closed and locked.
RThe windowsand sliding sunroof are closed.
#Startthevehicle usingthe smartphone:
RAftereveryvehiclestart,the enginerunsforten minutes.
RYou can carryout a maximum of two consec‐utivestarting attempts. Thevehicle must bestarted once withthe SmartKeybefore tryingtostartthevehicle again withthe smart‐phone.
RYou canstopthevehicle again at any time.
RFurther information can befound inthesmartphone app.
Securingthe engine againststarting beforecarrying out maintenance orrepairwork:#Switch onthe hazardwarning lights.
or
#Unlockthe doors.
or
#Open a side window orthe sliding sunroof.
Breaking-in notes
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
17 0Driving and parking

Applying/releasingthe electric parkingbrake manually
Applying
#Push handle1.TheredI(USA) or$(Canada) indica‐tor lamp appears inthe instrument cluster.
%The electric parking brake is only securelyapplied ifthe indicator lamp is lit continu‐ously.
Releasing
#Switchonthe ignition.
#Pull handle1.TheredI(USA) or$(Canada) indica‐tor lamp inthe instrument cluster goes out.
Emergency braking#Press and hold handle1.Whenthevehicle has been brakedto astandstill,the electric parking brake isapplied. TheredI(USA) or$(Can‐ada) indicator lamp appears inthe instru‐ment cluster.
Notes on parkingthevehiclefor anextendedperiod
Ifyou leavethevehicle parkedfor longerthanfourweeks,the disconnected battery may bedamagedbydeep discharge.
Ifyou leavethevehicle parkedfor longerthan sixweeks, it may suffer disuse damage.
%Further information can be obtained at aqualified specialistworkshop.
Plug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you may notrecognize dan‐gers.
Standby mode (extension of thestarter bat‐tery's period out of use)
Standby mode function
%This function is notavailablefor all models.
Ifstandby mode is activated,thevehicle can beparkedfor anextended period of time withoutlosing power.
Standby mode ischaracterizedbythefollowing:
RThestarter battery is preserved.
RThe maximum non-operational time out ofuse is displayed inthe multimedia systemdisplay.
RThe connectiontoonline services is interrup‐ted.
19 0Driving and parking

&WARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
#Before openingthe hood, allowtheenginetocool down.
#Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
Overview ofthe buttons onthesteeringwheel
1¤Back/Home button (press and hold),on-board computer
2Touch Control, on-board computer
3Control panelfor cruise control orActiveDistance AssistDISTRONIC
4Control panelfor multimedia system:
£Voice Control System
ßDisplaysfavorites
VOL: control knob, adjuststhevolume orswitchesthe sound offc(press)
aMakes/accepts a call
vRejects/ends a call
5

Observethe legalrequirementsforthe countryin whichyou are currently driving whenyouoperatethe on-board computer.
%The on-board computer displaysappear onthe multifunction display (→page 255).
The on-board computer can be operated usingleft-handTouch Control2and left-hand back/home button1.
Thefollowing menus areavailable:
RService
RAssistance
RTrip
RNavigation
RRadio
RMedia
RPhone
RHUD
RDesigns
The menus can be called up fromthe menu baronthe multifunction display.
#Tocall upthe menu bar:pressthe backbutton onthe left1untilthe menu bar isdisplayed.
%Vehicles withoutActive Distance AssistDISTRONIC:pressthe

Menus and submenus
Functions onthe Service menu ofthe on-board computer
On-board computer:
,Service
#Toselectthe function:swipe upwards ordownwards onthe left-handTouch Control.
#Pressthe left-handTouch Control.
Functions intheServicemenu:
RMessage memory (→page478)
RTires:
-Checkingthe tire pressure withthe tirepressure monitoring system(→page440)
-Restartingthe tire pressure monitoringsystem (→page441)
RASSYST PLUS: calling upthe service duedate (→page 395)
Calling upthe assistant display
On-board computer:
,Assistance
%Whenyou havesetthestyletoClassic,youcan viewthe assistant displaymenu con‐tents inthe left-hand portion ofthe Instru‐ment Display.
Thefollowing displaysareavailable onthe assis‐tant displaymenu:
RAssistant display
RAttention level (→page 237)
#Toswitch betweenthe displays:swipeupwards or downwards onthe left-handTouch Control.Status displaysonthe assistant display:
R

Voice commandFunction
Traffic information on
Traffic information off
Toswitchthe traffic information service on/off
Radio info on
Radio info off
Toswitchthe currentstation information on/off
Overview of media playervoice commands
Media playervoice commands can also be usedwhenthe media player isrunning inthe back‐ground.
272Voice Control System

Activating/deactivating PIN protection
Multimedia system:
,System.PIN Protection
Settingthe PIN
#SelectSet PIN.
#Enter afour-digit PIN.
#Enterthefour-digit PIN again.If bothPINs match, PIN protection is active.
Changingthe PIN
Requirements
RA current PIN mustbe set.
#SelectChange Settings.
#Enterthe current PIN.
#SelectChange PIN.
#Set a new PIN.
Activating PIN protectionfor dataexport
#SelectChange Settings.Confirm with the PIN.
#SelectProtect Data Export.Activatesor deactivateSthe function.
Unblockingthe PIN
Requirements:
RThere is an Internet connection.
RA Mercedes me accountexists at http://www.mercedes.me.
RThePersonalizationservice is active(→page 296).
Ifthe PIN has been entered incorrectlythreetimes,the PIN will be blocked.You can have asingle-use password sentto you viatheMercedes me connect online portaltoresetthePIN protection.
#SelectUnblock PIN.
#Enterthe single-use password.PIN protection isreset, andyou can set anew PIN.
%Alternatively,you can havePIN protectionreset at an authorized Mercedes-Benz Cen‐ter.
User profile
Setting a user profileMultimedia system:
,System.gPersonalization
Displaying a user profile whenstartingIfthis function is active, a promptappears whenstartingthe system asking which user profiletouse.
#SelectDisplay Profile Selection after Start.
#Activatesor deactivateSthe function.
Selecting a user profile
#SelectGuest Profileor individual profile;.
%Some settings fromthe user profile are onlyloaded whenthevehicle isstationary orwhenthe ignition is switched on.
Automatic synchronizationEach timethe ignition is switched off or on,theindividual user profiles are synchronized onthemultimedia system and onthe server.Thisensuresthatthe latest user profiles are alwaysavailable.
Multimedia system295