MERCEDES-BENZ S-CLASS 2020 Owner's Guide

1
QRcode fora ccessi ngther escue card →
28
2 Safetyv ests →
425
3 mebutt onand SOS button →
355
4 Chec kingandadding operatingfluids →
482
5 Tow- star tin ga nd towing away →
438
6 Flat tire →
425
7 Startin ga ssis tance →
435 8
Haza rdwa rning light s →
152
9 Fuelfiller flap withinstruct ion labels fort ire
pr essu re,fuel type andQRcode fora ccessi ng
th er escue card →
189
A Tow- star tin ga nd towing away →
438
B TIREFIT kit →
427 At
ag lanc e–E mergenc iesandb reak do wns 19

Callin
gupthe Dig italO per ator' sM anual
Multi media system:
4 Vehicle 5
Õ Operator 'sManual #
Select amenu item.
In addition, youc an also calluptheO perator's
Manual within am ainfunc tion (e.g. viaMedia
Inf o).
The Digit alOper ator's Manual describesthe
function andoper ation ofthev ehicle andthe
multime diasystem.
Fo rs afet yr easons, theD igitalOper ator's Man‐
ual isdeactiv ated while driving. The
Digit alOper ator's Manual contains thef ol‐
lo wing menu items:
R Search:a llows yout os ear chprecisel yfor
ke yw ords.
R Quic kstart:p rovide syou withimp ortant
inf ormat ionsothat youc an star tu sin gyour
ve hicle immediat ely.
R Tips:p rovide stips onhowt ou seyour vehicle
in cer tain situat ions.
R Message s:p rovide syou withfurther informa‐
tion about them essag esinthei nstrument
clus ter.
R Bookma rks:provide syou withal isto fallth e
bookm arks youh aves tore dy our self. 1
Pictur e
2 Menu
3 Navig ation windo w
Some sections oftheD igitalOper ator's Manual,
suc hasw arning s,can bemade visible byhigh‐
lighting andpressing them.
% The Oper ator's Manual canalso befound in
th eM ercedes- BenzGuides appinall com‐
mon appstor es. 20
DigitalOper ator's Manual

Pr
otection ofthee nvironmen t
Plug- inhybrid: obser vethen otes intheS upple‐
ment .Other wise, youm ayfailto recogni zedan‐
ge rs.
+ ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tooper ating condit ionsand
per sonal driving style The
pollut antemission ofthev ehicle is
dir ectl yrelat edtothew ayyouo perat ethe
ve hicle.
Oper atey our vehicle inan environment ally
re sponsible mannertohelp protect thee nvi‐
ro nment. Plea se obser vethef ollo wing rec‐
omme ndations onope rating cond itions and
pe rsonal driving style.
Oper ating conditions: #
Mak esuret hat thet irep ressur eisc or‐
re ct. #
Donotc arry anyu nnece ssar yweight
(e.g. roof lugg ager acks once youn o
lon gern eed them). #
Adher etot he ser vice interva ls.
Ar egular lyser viced vehicle willcont rib‐
ut et oe nvironmen talp rotection. #
Alw aysh ave maint enance workcar ried
out ataq ualif iedspec ialistworks hop.
Pe rsonal driving style: #
Donotd epr ess thea ccelera torp eda l
when star tin gt he engine. #
Donotw armu pthe engine whilethe
ve hicle isstatio nary. #
Drivec arefu llyand maintainas uita ble
di st anc efromt hevehicle infront. #
Avoid freq uent, sudden acceleration
and braking. #
Chang egear ingood timeanduseeach
ge ar onlyup to00C3 ofits maximum
engine speed. #
Switc hoffthee ngine instatio narytraf‐
fi c, e.g. byusin gthe ECOs tart/s top
funct ion. #
Drivef uel-ef ficie ntly .Observe theE CO
displa yfor afuel -efficie ntdrivi ng style. En
vir onmental issuesandrecomm endations
It is recomme ndedthat your e-u seorrecy cle
mat erials ins tead ofjus tdispo singo fthem.
The releva nt environme ntal gu ideline sand regu‐
lations servetoprotect thee nvironmen tand
mus tbes trictl yobserve d. Mer
cedes-Benz GenuineParts
+ ENV
IRONM ENTALNOTEEnvironme ntal
da ma gecau sed bynotu sing recy cle d
re condi tionedcom pone nts Mercedes-Be
nzAG offers recy cle drecon di‐
tio ned components andpartswit hthe same
qu alit yasn ew parts.T he same entitlemen t
fr om theL imit edWarrant yisv alid asforn ew
par ts. #
Recycle drecon dition edcom ponents
and partsfrom Mer cedes-Be nzAG . Gene
raln otes 21

*
NO
TEImpairment oftheo per ating effi‐
cie ncy ofther estraint systems from
ins talling accessor yparts or from repair s
or we lding Air
bags andEmerge ncy Tensi oni ng Device s,
as wellas con trol unit sand sen sorsfor the
re stra int systems, maybeinstalled inthef ol‐
lo wing areas ofyour vehicle:
R Door s
R Door pillars
R Doo rsills
R Sea ts
R Cockpit
R Instrument cluster
R Cen terc onsole
R Lateral roof frame #
Donotins tallacc essor yparts suc has
audio systems inthese areas. #
Donotc arry out repair sorw elding. #
Have afte rm arke tins tallation ofacc es‐
sor ies carried out ataq ualif iedspec ial‐
is tw orks hop. Yo
uc ouldjeopar dizethe oper ating safetyo fyour
ve hicle ifyo uu separ ts,t ires and wheel sasw ell
as accessor iesreleva nt tosaf etyw hichh ave not
be en approve dbyM ercedes-Ben z.Saf ety-re le‐
va nt systems, e.g.theb rake system, maym al‐
func tion.Onlyu seMer cedes- BenzGenuine Parts
or par tsof equal qualit y.Onl yusetires, wheels
and accessor iesthat have been specif ically
appr ovedfor your vehicle model.
Mer cedes-Ben zGenuine Partsa resubject to
st rict qualit ycontrol. Eac hparth as been spe‐
ciall ydeve loped, manufactured orselec tedf or
Mer cedes-Ben zvehicles andfine-tu nedfort hem.
Ther efor e, onl yM ercedes- BenzGenuine Parts
should beused.
Mor ethan 300,000 differe nt Mer cedes-Be nz
Ge nui ne Partsa reavailable forM ercedes-Benz
model s.
All author ized Mercedes-B enzCent ersm aint ain
as upply ofMer cedes-B enzGenuine Partsf or nec
essar yservice andrepair work.Ina ddition,
st ra tegically locatedpar tsdeliv eryc ent ersp ro‐
vide forq uic ka nd reliable partsser vice .
Alw ayss pecify thev ehicle identification number
(VIN) (/page480) when order ing Mer cedes-
Benz Genuine Parts. Oper
ator's Manual
This Oper ator's Manual describesallmodels and
all standar dand optio nal equipme ntavailable for
yo ur vehicle atthet ime ofthis Opera tor's Man‐
ua lgoing topress. Countr y-specif icdif fere nces
ar ep ossibl e. No tethat your vehicle maynotbe
eq uipped witha llfe atur esdesc ribed. Thisisalso
th ec ase fors ystems and func tionsrele vant to
saf ety. Ther efor e, thee quipment onyour vehicle
ma ydiffe rf romt hat inthed escr iption sand illus‐
tra tion s.
The original purchase agreement fory our vehicle
cont ains alisto fallof thes ystems inyour vehi‐
cle.
Should youh avea nyquestion sconcer ning
eq uipment andoper ation, please consult an
aut hor ized Mercedes- BenzCenter. 22
Gener alno tes

The
Oper ator's Manual andMaint enanc eBookle t
ar ei mp ortant docum ents andshouldb ekeptin
th ev ehicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theU SAorCana da When
youa reabr oad withyour vehicle, observe
th ef ollo wing points:
R service points orreplacemen tparts ma ynot
be available immediat ely.
R unle aded fuelmaynotbe available forv ehi‐
cles withac atalytic converter .L eaded fuel
ma ycause damag etot he cat alytic converter .
R thef uel mayhavea ne xtreme lylowo ctane
num ber.Un suit able fuelcancause engine
damag e.
Some Mercedes-Benz modelsarea vailable in
Eur ope thro ugh ourEuropean DeliveryP rogram.
Fo rm orei nfor mation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,o rw rite to
one ofthef ollo wing address:
in theU SA: Mer
cede s-Benz USA,LLC
Eur opea nDeliveryD epar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328
in Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliveryD epar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms thes ervice in
th es ervice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhelpi nt he case ofa
br eakdo wn.Your calls tothet oll-fr eeRoadside
As sis tance Hotline area nswe redb youragents
24 hour sad ay,3 65 days ay ear .
1-80 0-FOR-MER Cedes (1-800-367-63 72)(US A) 1-8
00-387-0 100( Canada)
Yo uc an find further information inthe
Mer cedes-Ben zRoadsi deAssis tance Progr am
br oc hu re (US A)orthe" Roadside Assistance"
secti onintheS ervice andWarrant ybook let
(Canad a).Youw illfind both inthev ehicle docu‐
ment wallet. Chang
eofadd ress orchang eofowner ship In
thee vent ofac hang eofaddr ess, please send
us the" No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletorsimply callthe
Mer cedes-Ben zCustomer Assis tance Center
(US A)on theh otline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-38 7-0100. We
can then reac hy ou inat imelyf ashi on,ifnec es‐
sar y.
If yo us ellyour Mer cedes,pleas eleave all liter a‐
tur eint he vehicle sothat itis available tothe
ne xt ow ner .Ify ou have pur chased aused vehi‐
cle, please sendusthe" No tice ofPur chase of
Used Car"intheS ervice andGuar anteebookle t
or sim plyc all theM ercedes- BenzCustomer Gener
alno tes 23

Assi
stanc eCenter(US A)attheh otline number
1-8 00- FOR-MER Cedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )at1 -800-38 7-0100. Po
ssible dangerdue tosubs tances hazard‐
ous tohealth In
com pliance withP roposi tion 65("Prop65"),
th ef ollo wing detach able label hasbeen added to
eac hvehicle soldinCalif ornia: Oper
ating safety
Plug-in hybrid: obser vethen otes intheS upple‐
ment .Other wise, youm ayfailto recogni zedan‐
ge rs. &
WARNIN GRisk ofacci dent duet om al‐
functions orsystem failur es
If yo ud on othave thep rescr ibed service/
maint enanc eworko rany requ ired repair s
car ried out, this could result inmalfunctions
or system failur es. #
Alw aysh ave thep rescr ibed service/
maint enanc eworka sw ellanyr equir ed
re pair scarried out ataq ualif iedspe‐
cialis tworks hop. &
WARNIN GRisk ofacci dent andinjuryas
ar esult ofincor rect mod ifica tions to
electr oniccomponen tparts
Modif ication toelectr oniccomponen ts,their
sof twareo rwiring could impair their func tion
and/or thef unc tion ofother networke dc om‐ ponen
tparts. Inpar ticular ,systems releva nt
to saf etyc ouldalso beaffect ed.
As aresult, they ma ynolong erfunction as
int ended and/or endangertheo per ating
saf etyo fthe vehicle. #
Nevertam per withthe wiring and elec‐
tr onic component partsor their soft‐
wa re. #
Yous hould have all workon electr ical
and electr oniccomponent scarried out
at aq ualif iedspec ialistworks hop. Obser
vethe" On-boar delectr onics "sect ion in
"T ec hnical data". &
WARNIN GRisk offire due toflammab le
mat erials onhotp arts of thee xhau st
sy stem
Flammable material suc haslea ves, grass or
twigs mayignit eifthe yc ome intoc ont act
wi th hotp arts of thee xhau stsystem. 24
Generaln otes

#
When driving onunpavedr oads oroff-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrap pe dp lants orother flam‐
mable material. #
Ifth er ei sd amag e,con sult aqualif ied
spec ialistworks hop immediat ely. *
NO
TEDama getothev ehicle In
thef ollo wing situations, inpar ticular ,ther e
is ar isk ofdama getothev ehicle:
R The vehicle becomes grounded, e.g.ona
high curb oran unpavedr oad
R The vehicle isdriven toof asto vera n
obs tacle ,e.g. acurb ,spe ed bump orpot‐
hole
R Aheavy object strike st he underbody or
ch assis components
In situatio nssuc hasthis, theb ody ,the
underbody ,chassi scom pon ents,wheels or
tir es coul dbedamag edwithout thed amag e
being visible. Componen tsdamag edinthis wa
yc an une xpec tedly failor ,int he case of
an accident, maynotabsorb thel oads that
ar ise asintend ed.
If th eu nderbody panelingisdamag ed,flam‐
mable materials suchaslea ves, grass or
twigs cancollect between theu nderbody and
th eu nderbody paneling.Thesematerials may
ignit eifthe yc ome intoc ont act with hot
par tson thee xhau stsystem. #
Have thev ehicle checkeda nd repair ed
immediat elya taq ualifiedspec ialist
wo rkshop.
or #
Ifdr iving safetyi simp aired while con‐
ti nui ng your jour ne y,pull over and stop
th ev ehicle immediat elyi na ccor dance
wit hthe traf ficc ondi tions ,and cont act
aq ualif iedspec ialistworks hop. Dec
laration ofconf ormity forw irel es sv ehi‐
cle com ponent s
US A:"The wireless devic es ofthis vehicle com‐
ply withP art1 5o fthe FCC Rules. Opera tionis subje
ctto thef ollo wing twoc ondition s:1) These
de vice smaynotc ause harmful interfere nce, and
2) The sedevice smusta ccep ta ny interfere nce
re cei ved, includin ginter fere nce that ma ycaus e
unde sired operation .Chan geso rm odif ications
no te xpr essly approve dbythe par tyresponsible
fo rc om pliance could void theu ser's author ityto
oper atet he equipment."
Canada: "Thewireless devices ofthis vehicle
com plyw ithI ndus tryC anada license-e xemp t
RSS standar d(s).Operationiss ubj ect tothef ol‐
lo wing twoc ondition s:(1) These device smay
no tc ause interfere nce, and(2)The sedevice s
mu stacc epta ny interfere nce, including interfer‐
ence that ma ycaus eunde sired oper ationofthe
de vice."
US A:"W ireless chargin gsystemf ormobile devi‐
ces (Model: D-WMI20 15A): this de vice complies
wit hP art1 8o fthe FCC Rules."
The name andaddr essofther esponsibl eparty
is:
Continent alAu tomo tiveS ystems USInc.
24 00 Executiv eHillsD rive
Au bur nH ills, MI483 26-298 0 Gener
alno tes 25

Uni
tedS tateso fAme rica Diagn
ostics connect ion
The diagn ostic sc onnec tioniso nly inte nde dfor
th ec onnect ionofdiagnos ticdevices ataq uali‐
fi ed specialis tworks hop. &
WARNIN GRisk ofacci dent duet oc on‐
necting device stot he diagnos ticscon‐
nect ion
If yo uc onnec tequipme nttoad iagn ostic s
con nectionint he vehicle, itma yaffect the
oper ation ofvehicle systems.
As aresult, theo per ating safetyo fthe vehi‐
cle could beaffect ed. #
Onlyconnect thev ehicle diagnos tics
conn ection todevices whichhaveb een
te sted withregardt ot heir useand are
consider edsafe. &
WARNIN GRisk ofacci dent duet o
object sint he driver's foot we ll
Obj ectsint he driver's foot we llma yimp ede
pedal trav el or bloc kad epressed pedal.
This jeopar dizestheo per ating androad
saf etyo fthe vehicle. #
Stow allobj ect sint he vehicle secur ely
so that they canno tget intot he driver's
fo ot we ll. #
Alw aysi ns tallth ef loor mats securely
and asprescr ibed inorder toensur e
th at ther ei sa lway ss ufficie ntroom for
th ep edals. #
Donotu se loose floor mats anddonot
place floor mats ontopo fone ano ther. *
NO
TEBatt eryd isch arging from using
de vice sconne cted tothed iagnos tics
con nect ion Using
devices atthed iagnos ticsconnect ion
dr ains theb attery. #
Chec kthe charge leve lo fthe batt ery. #
Ifth ec har geleve lisl ow ,charg ethe
batt ery, e.g. bydriving aconsider able
dis tance. Co
nnecti ngequip ment tothed iagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,fore xamp le.This maylead
to thev ehicle failing tomee tthe requ iremen tsof
th en exte missions inspectionduring them ain
inspect ion. Qualif
iedspecialis tworks hop
Plug-in hybrid: obser vethen otes intheS upple‐
ment .Other wise, youm ayfailto recogni zedan‐
ge rs.
An author ized Mercedes-B enzCent erisaq uali‐
fi ed specialis tworks hop. Ithas then eces sary
special skills,tools and qualif icat ionstoc or‐
re ctly carryout thew orkr equir ed on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks. 26
Gener alno tes

Alw
aysh ave thef ollo wing workcar ried out on
yo ur vehicle ataq ualif iedspec ialistworks hop:
R Safety-re leva nt wo rks
R Service andmaintena nce work
R Repair work
R Modif ications aswellas installation sand
con versions
R Workon electr oniccomponent s
Mer cedes‑B enzrecomme ndsaMercedes‑Be nz
ser vice center. Co
rrect use ofthev ehic le
If yo ur emo veanyw arning sticke rs,y ou orother s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethef ollo wing information inpar ticular
when driving your vehicle:
R thes afet yn otes inthis manual
R tech nica ldataf or thev ehicle
R traf ficr ules andregulations R
laws and safetys tandar dsper tainin gto
mo torv ehicles No
tesf or person sw ithe lect ro nicm edical
aids
Me rcedes-B enzAGcanno t,des pite car efu lly
de veloping vehicle systems, completely rule out
th ei nter action ofvehicle systems withe lectr onic
medical aidssuchascardiac pacemak ers.
Fo rthis reason ,the follo wing canoccurinisola‐
te dc ases, dependin gonthe aids used:
R Aids malfunctioning
R Adverseh ealt heffects
Obser vethen otes and warnings ofthem anuf ac‐
tur erofthea ids; ifin doubt, contact thed evice
manuf acturerand your doc tor.Mer cedes-
Benz AGrecomme ndsusing only fewe lectrical
ve hicle systems ifth er ei sc ontinuin guncer taint y
con cerningthe possibilit yofaids malfunct ion‐
ing.
Ha ve repair sand maint enanc eworki nt he area
of vehicle component scarrying livev oltagea nd tr
ansm ission antenn ascar ried out byaq ualif ied
spec ialistworks hop. Pr
oblems withyour vehicl e
If yo us hould exper ience aproblem withyour
ve hicle, particular lyone that youb elie vema y
af fect its safeo peratio n,we urge yout oc ont act
an author ized Mercedes-B enzCent erimmedi‐
at elyt oh ave thep roblem diagnosed andrecti‐
fi ed. Ifth ep roblem isno tresolv edtoyour sat is‐
fa ction, plea se discu ssthep roblem again with
an aut hor ized Mercedes- BenzCenteror,ifn ec‐
essar y,cont actusatone ofthef ollo wing
addr esses:
In theU SA:
Mer cede s-Benz USA,LLC
Cus tomer Assis tance Center
One Mercede s-BenzDrive
Sand ySpring s,GA 30328
In Can ada:
Mercede s-BenzCanad a,Inc.
Cu stomer Relation sDepar tment Gener
alno tes 27

98
Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Re
por ting safetyd efects
US Ao nly:
The follo wing text ispu blished asrequ ired of
manuf acturersu nder Title 49, Code ofU.S. Fed‐
er al Re gulations, Part57 5p ursua nttothe
"N atio nalTraf fica nd Mo torV ehicle SafetyA ctof
19 66".
If yo ub elie vethat your vehicle hasadefect
whic hcould cause acrash orcould cause injury
or deat h,yous hould imm ediat elyi nfor mt he
Na tional HighwayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotify ing Mer cedes-Be nz
US A,LLC.
If NHT SArecei vess imilar complaints, itma y
open aninve stigation ,and ifit finds that as afet y
def ect exists inag roup ofvehicles, itma yorder
ar ecall andremedy campaign. However,NHT SA
canno tbeco me invo lved inindividual problems
be tween you, your dealer ,orM erced es-Ben z
US A,LLC. To
cont actNHT SA,you maycall theV ehicle
Saf etyH otline toll-f reea t1-888- 327-4 236
(TT Y:1-800-42 4-9153);g ot oh ttps: //
www .safercar .go v;or writet o:Ad minis trat or ,
NHT SA,400 SeventhS tree t,SW .,Wa shingt on,
DC 20590, USA.
Yo uc an also obtain other information about
mo torv ehicle safetyf rom: http s://
www .saf er car .gov Limit
edWa rranty
* NO
TEDama getothev ehicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
etot he vehicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eisn otcoverede ither bythe
Mer cedes-Ben zimp lied warrant yorbythe
Ne w‑ orUsed- Vehicle Warrant y. #
Followt he instructions inthese oper at‐
ing instruction sonp roper oper ation of yo
ur vehicle aswellas on possible vehi‐
cle damag e. QR
code forr escue card
The QRcode issecur edinthef uel filler flap and
on theo pposit eside ontheB -pillar .Int he eve nt
of an acci dent, rescue services canusetheQ R
code toquickl yf ind thea ppr opr iater escue card
fo ry our vehicle. Thecurrent rescue cardcon‐
ta ins them ostimp ortant informa tiona bout your
ve hicle inac om pact form ,e.g. ther outing ofthe
electr iclines.
Fu rther information canbeobt ained athttps: //
www .mercedes-benz .de/qr-code. Data
storage Electr
oniccontr olunit s Ele
ctro nic contr oluni tsarei nstalled inyour vehi‐
cle. Some ofthese aren eces saryfor thes afe
oper ation ofyour vehicle, whilesome assistyou
when driving (driver assis tance systems). In
addition, your vehicle prov ides comfort and 28
Generaln otes