phone MERCEDES-BENZ SL CLASS 2011 User Guide

If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button \000] to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
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XBriefly press on cover \000F to open.XPress SOS button \000G briefly.
The indicator lamp in SOS button \000G will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover \000F after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Roadside Assistance
button \000F for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button \000F will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button \000F is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
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system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Information button \000F for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button \000F will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button \000F is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button \000 on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
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iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system
i The components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions.
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
XSelect Yes using button 0040 or 003E on
the COMAND system.XPress button 0077 on the COMAND system
to confirm.
The system calculates the route and
subsequently starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle
for a minimum of 20 seconds until the
indicator lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Call Connected will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk recessed handle was pulled for
more than 20 seconds before door unlock
authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the trunk
recessed handle again.
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If you see the message:
Observe
Waiting Time
XIf the engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
XIf the engine is not at operating
temperature yet, you must wait 30 minutes
before checking oil.
If you see the message:
Engine Oil Level
Not With
Engine Running
XTurn off the engine.XIf the engine is at operating temperature,
wait 5 minutes before checking oil.
XIf the engine is not at operating
temperature yet, you must wait 30 minutes
before checking oil.
If there is excess engine oil with the engine at
normal operating temperature, the following
message appears in the multifunction
display:
Engine Oil Level
Reduce Oil Level
XHave excess oil siphoned or drained off.
Contact an authorized Mercedes-Benz
Center.
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 249).
Adding engine oil
! Only use approved engine oils and oil
filters required for vehicles with
Maintenance System. For a listing of
approved engine oils and oil filters, contact
an authorized Mercedes-Benz Center or
visit www.mbusa.com (USA only).
The following will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty:
RUsing engine oils and oil filters of
specification other than those expressly
required for the Maintenance System.
RChanging of oil and oil filter at change
intervals longer than those called for by
the Maintenance System.
RUsing any oil additives.
Example illustration: SL 550
Example illustration: SL 63 AMG
XUnscrew filler cap \000F from filler neck.XAdd engine oil as required. Be careful not
to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
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! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
XScrew filler cap \000F back on filler neck.
For more information on engine oil, see the
“Technical data” section (Y page 303) and
(Y page 305).
Transmission fluid level
The transmission fluid level does not need to
be checked. If you notice transmission fluid
loss or gearshifting malfunctions, have an
authorized Mercedes-Benz Center check the
transmission.
Active Body Control (ABC) fluid level
Regular fluid level check is not required. If you
notice fluid leaks or malfunction messages in
the multifunction display, have an authorized
Mercedes-Benz Center check the ABC
system.
Coolant level
The engine coolant is a mixture of water and
anticorrosion/antifreeze.
When checking the coolant level, the vehicle
must be parked on level ground, and the
coolant temperature must be below 158‡
(70†).
GWarning!
In order to avoid any potentially serious burns:
RUse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature gauge indicates
that the coolant is overheated.
RDo not remove the cap on the coolant
expansion tank if the coolant temperature
is above 158‡ (70†). Allow the engine to
cool down before removing the cap. The
coolant expansion tank contains hot fluid
and is under pressure.
RUsing a rag, slowly open the cap
approximately 1/2 turn counterclockwise
to relieve excess pressure. If opened
immediately, scalding hot fluid and steam
will be blown out under pressure.
RDo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XUsing a rag, slowly open cap approximately1/2 turn counterclockwise to relieve excess
pressure.
XContinue turning the cap counterclockwise
and remove it.
The coolant level is correct if the level
Rfor cold coolant: is up to the upper mark
on the bracing rib of coolant expansion
tank \000F (translucent)
Rfor warm coolant: is approximately 0.6 in
(1.5 cm) higher
XAdd coolant as required.XScrew cap back on and tighten it.
! SL 600 and SL 65 AMG: Only open the cap
on the coolant expansion tank. Never open
the cap between the two charge-air
coolers. Otherwise, the engine could be
damaged.
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Control and operation of radio
transmitter
Safety notesGWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 16
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 16
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Emission control
Certain systems of the engine serve to keep
the toxic components of the exhaust gases
within permissible limits required by law.
These systems will function properly only
when maintained strictly according to factory
specifications. Any adjustments on the
engine should, therefore, be carried out only
by qualified Mercedes-Benz Center
authorized technicians.
Engine adjustments should not be altered in
any way. Moreover, the specified service
procedures must be carried out regularly
according to Mercedes-Benz servicing
requirements. For details refer to the
Maintenance Booklet.GWarning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
i Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
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Display messagesPossible causes/consequences and 0050 SolutionsABCVehicle
Rising
Please
WaitThe vehicle’s level is too low while at a standstill. The vehicle
will be raised.XDo not drive off.XWait until the message disappears from the multifunction
display.
You may then drive off.Cruise
Control
And
SPEEDTRONI
CInoperativ
eThe cruise control is malfunctioning.XHave the cruise control checked at an authorized
Mercedes-Benz Center.- - - MPHCruise
ControlOne of the activation conditions for the cruise control has not
been fulfilled. You may have attempted to set a speed below
20 mph (30 km/h).XDrive faster than 20 mph (30 km/h) if the situation allows
and set the speed.XCheck the activation conditions for cruise control
( Y page 131).DTR - - -
MPHOne of the activation conditions for Distronic has not been
fulfilled. You may have attempted to set a speed below
20 mph (30 km/h).XDrive faster than 20 mph (30 km/h) if the situation allows
and set the speed.XCheck the activation conditions for Distronic
( Y page 136).DISTRONICInoperativ
eThe Distronic or the display are malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.DTROverrideYou have accelerated. The Distronic has switched off.XStop accelerating.232Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and 0050 Solutions0039Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XOperate the vehicle with the SmartKey in the starter switch.0039Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XOperate the vehicle with the SmartKey in the starter switch
if necessary.007FBluetooth
ReadyThe telephone has not yet been connected to the COMAND
system via Bluetooth ®
.XConnect the telephone to the COMAND system via
Bluetooth ®
.00BETop Up
Washer
FluidThe washer fluid in the washer fluid reservoir has fallen below
the minimum level.XAdd washer fluid ( Y page 185).0064Entry
Position
Do Not
DriveThe steering wheel has not yet moved into its stored driving
position.XWait until the steering wheel has moved to its driving
position.
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Display messagesPossible causes/consequences and 0050 Solutions00B4Add 1 qt
engine
oil at
next
refueling.
(USA only)
Add 1
liter
engine
oil at
next
refueling.
(Canada
only)Vehicles with engine oil measuring system only:
The engine oil level is too low.XAdd engine oil ( Y page 183) and check the engine oil level
( Y page 181).XIf you must add engine oil frequently, have the engine
checked for possible leaks.If the message Add 1 qt (Canada: 1 liter)
engine oil at next refueling or
Engine Oil Level Check Level appears
while the engine is running and at operating
temperature, the engine oil level has dropped
to approximately the minimum level.
The message will be stored in the vehicle
status message memory after you have
cleared it from the multifunction display.
Visually check for oil leaks. If there are no
obvious oil leaks, drive to the nearest servicestation to refill your engine oil to the required
level.
For information on approved engine oils
contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only).
! Engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine
damage that is not covered by the
Mercedes-Benz Limited Warranty.Display messagesPossible causes/consequences and 0050 Solutions00B4Engine
Oil Level
Cannot
measure
eng. oil
level.Vehicles with engine oil measuring system only:
The measuring system is malfunctioning.XHave the measuring system checked at an authorized
Mercedes-Benz Center.00B4Engine
Oil Level
Reduce
Oil LevelVehicles with engine oil measuring system only:
You have added too much engine oil. There is a risk of
damaging the engine or the catalytic converter.XHave oil siphoned or drained off. Observe all legal
requirements with respect to its disposal.248Vehicle status messages in the multifunction displayPractical hints
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