service MERCEDES-BENZ SL CLASS 2020 User Guide

Dur
ing braking :
R awa rning tone sounds
R the ReleasePar kingBra ke Rel
easePar kingBra kemes sage
ap pe ars
R the red 0049 (USA only)or 0024 (Cana da
onl y)ind icator lamp inthe instrument clus-
ter flashe s
Wh enthe vehicleha sbe en bra ked toasta nd-
sti ll, the electri cpa rkin gbra keisap plied. Parki
ngthe vehic lefora lo ng peri od
If yo uleav ethe vehiclepa rked forlonge rtha n
fou rwe eks ,the battery maybe dama gedby
exh austive disch arging.
If yo uleav ethe vehiclepa rked forlonge rtha n
si x we eks ,the vehiclema ysu ffe rda ma geasa
res ultof lack ofuse.
X Visita qu alifi ed speci alistwo rksh opand
see kad vic e.
i Yo
ucan obtaininfo rma tionab ou ttric kle
cha rgersfro maqu alifi ed speci alistwo rk-
sho p. Dri
ving tips Ge
neral notes
Impo rtant safety notes G
WA
RNING
If yo usw itch offthe igniti onwhile dri vin g,
sa fety -releva ntfunctio nsareonl yav ailabl e
wi th limita tions, ornot atall. Thi scou ld
af fect, forexa mpl e,the powe rstee ringand
the brakeboosti ngeffect. Youwi llreq uire
cons idera blymor eeff ort tostee rand brake.
The reisaris kof an acc ident.
Do not switch offthe igniti onwhile dri vin g. G
WA
RNING
Mob ile comm unicati ons equipme ntdistra cts
the driver fromtra fficcond itions. Inaddi-
tio n,the driver couldlose contro lof the
veh icle. The reisaris kof an acc ident. As
adri ver ,us emob ile comm unicati ons
eq uipme ntonl ywh en the vehicleis at a
sta nds till.
As aveh icleoccu pant, usemob ile comm uni-
cati ons equipme ntonl yin the designa ted
ar ea ,e.g .the rearpa sse nge rcomp artment.
Ob ser vethe lega lreq uirem ents forthe country
in wh ich youar edri vin g.Some jurisdi ctio ns
pro hibi tthe driver fromusing amob ile ph one
wh ile dri vin gaveh icle.
If yo uma keacal lwh ile dri vin g,alwa ysuse
ha nds -freemod e.Onl yop era tethe telephon e
wh en the trafficsitua tionpe rmi ts.Ifyo uar e
uns ure, pu llove rto asa fe locati onand stop
be for eop era ting thetelephon e.
Bea rin min dtha tat asp ee dof onl y30 mph
(a pp roxi mately50 km/h ),the vehiclecove rsa
di sta nce of44 ft(app roxi mately14 m)per
sec ond .
Dri vesens ibly –sav efue l Ob
ser vethe followi ng tipsto save fuel:
R The tiressho uld alwa ysbe inflate dto the
reco mme ndedtire pressu re.
R Re mov eunne cessary load s.
R Wa rm upthe engineatlow eng inespee ds.
R Avoi dfre quent accelera tionor bra king .
R Ob ser vethe serviceinte rvalsin the Mainte -
nance Bookletor inthe serviceinte rvaldi s-
pl ay .Hav eallthe mainte nance workcar ried
in acc ordance with Dai mle rAG regulati ons.
Fue lcons umption also incr eases when drivin g
in col dwe ath er, instop -starttra fficand inhilly
terr ain.
Dri nki ngand driving G
WA
RNING
Drin king anddrivin gand /or takingdru gs
and drivin gar ever yda nge rouscomb ina-
tio ns. Even asma llam ount ofalcoh olor
dru gscan affect your ref lexes ,pe rcep tions
and judgme nt.
The possi bility of aser ious oreve nfa tal
acc ident isgre atlyincr eased when youdri nk
or take drugsand drive. 15
0 Dr
ivi ng tipsDrivi ng andparki ng

Do
not drink ortake drugsand drive orallo w
any one todrive whoha sbe en drinking or
taki ngdru gs.
Emi ssion co ntro l G
DA
NGE R
Co mbu stion eng inesemi tpo isono us
exh aust gases such ascar bonmono xide.
Inha ling the seexh aust gases isha zar dous to
he alth and canresultin po isoni ng. Thereisa
ris kof fatal inju ry.The refore ,neve rle av ethe
eng inerunning anencl osedsp ace withou t
ad eq uate venti latio n.
Ce rta ineng inesystem sar ede signe dto kee p
the level ofpoisono uscomp onents inexh aust
fu mes withi nlega llimits .
The sesystem sonl ywo rkatpeak efficiency if
the yar eser viced exa ctly inacc ordance with
the manuf actu rer'ssp eci ficati ons. Alwaysha ve
wo rkon the enginecarriedou tat aqu alifi ed
sp eci alistwo rksh op.Me rced es-Benz recom-
mend stha tyo uus ean author izedMe rced es-
Benz Center forthispu rpo se. Inpartic ular ,
wo rkreleva ntto safety oron safety -related
sy stem smu stbe car riedou tat aqu alifi ed spe-
cia list wo rksh op.
The enginesetti ngsmustnot becha nge d
und erany circum stances .Fur thermo re,all
sp eci fic ser vicewo rkmu stbe car riedou tat
reg ular inte rvalsand inacc ordance with the
Me rced es-Benz servicereq uirem ents .Deta ils
can befou ndinthe Mainte nance Booklet. EC
Odis play
The ECO disp laysho wsyouhow economi cal
yo ur drivin gsty leis.The ECO disp layas sists
yo uin ach ievin gthe mos teco nomi caldrivin g
sty lefor the selecte dsetti ngsand prevailing
cond itions. Your drivin gsty lecan signi ficantl y
infl uence thevehicle's cons umption. 0043
Accel eration
0044 Coasting
0087 Consta nt
0085 Add itiona lra nge achieved
Ra nge 0085issho wnund erBon usfr. Start Bon
usfr. Start
and represents theadditio nal range achieved
si nce thebeginning ofthe journey asares ult
of an adapted drivin gsty le.
If the fuel level hasdro pped into thereserve
ra nge ,the FuelLow Fue
lLow message issho wninthe
mu ltifu nctio ndisp layins tea dof range 0085.The
00B6 warning lamp inthe instrument cluster
al so lights up(Ypage 242 ). Dr
ivi ng tips
151Dr ivi ng andparki ng Z

Selec
tingthedrive progra m
All vehicles (exceptAMG vehicles ):Act ive
Distanc eAssist DISTRONIC supportsasporty
driving stylewhen youhave selected theSor
S+ drive program (Ypage 133). Acceleration
behind thevehicle infront ortothe setspeed
is then noticeably moredynamic. Ifyou have
selected theCor Edriving program, thevehi-
cle accelerates moregently. Thissettin gis
recommen dedinstop-and- starttraffic.
AMG vehicles :Act ive Distanc eAssist
DISTRONIC supportsasporty driving style
when youhave selected theSor S+ orMdrive
program (Ypage 132). Acceleration behind
the vehicle infront ortothe setspeed isthen
notic eably moredynamic. Whenyouselect the
C drive program, thevehicle accelerates more
gently. Thissettin gis recommen dedinstop-
and-start traffic.
Changing lanes
If you want tochange tothe overtakin glane
on multi-lane roads,Active Distanc eAssist
DISTRONIC supportsyouif:
R you aredriving fasterthan45mph
(70 km/h)
R Act ive Distanc eAssist DISTRONIC ismain-
taining thedistance toavehicle infront
R you switch onthe appropriate turnsignal
R Act ive Distanc eAssist DISTRONIC doesnot
current lydetect adanger ofcollision
If these condition sare fulfilled, yourvehicle is
accelerated. Acceleration willbeinterrupt edif
changing lanestakes toolong orifthe dis-
tance between yourvehicle andthevehicle in
front becomes toosmall.
i When
youchange lanes,Active Distanc e
Assist DISTRONIC monitorsthe left lane on
left-hand- drivevehicles orthe right laneon
right-han d-drivevehicles.
Stopping If Act ive Distanc eAssist DISTRONIC detects
that thevehicle infront isstopping, itbrakes
your vehicle untilitis stationary.
Once yourvehicle isstationary, itremains sta-
tionary andyoudonot need todepress the
brake. Afteratime, theelectric parking brake
secures thevehicle andrelieves theservice
brake.
Depending onthe specified minimum distance,
your vehicle willcome toastandst illat asuffi- cient
distance behindthevehicle infront .The
specified minimum distanceisset using the
cont rolonthe cruise controllever.
The electric parking brakesecures thevehicle
automatically ifAct ive Distanc eAssist
DISTRONIC isactivated and:
R the driver's doorisopen andthedriver's
seat beltisunfastened
R the engine isswitched off,unless itis auto-
matically switchedoffbythe ECO start/
stop funct ion
R asystem malfunction occurs
R the power supply isnot sufficient
If amalfunction inthe electric parking brake
occurs, thenthetransm issionmayalsobe
shifted intoposition 005Dautomatically.
Setting aspeed Keep
inmind thatitmay take abrief moment
until thevehicle hasaccelerated orbraked to
the speed set.
X To
adj ust the setspeed in1mph incre-
ments (1km/h increments): brieflypress
the cruise controllever up0043 tothe pres-
sure point forahigher speed, ordown 0044
for alower speed.
Every timethecruise controllever is
pressed upordown, thelast speed stored is
increased orreduced.
X To
adj ust the setspeed in5mph incre-
ments (10km/h increments): briefly
press thecruise controllever up0043 past the
pressure pointforahigher speed, or
down 0044for alower speed.
Every timethecruise controllever is
pressed upordown, thelast speed stored is
increased orreduced.
Setting aspecified minimum distance You
cansetthe specified minimum distance
for Active Distanc eAssist DISTRONIC byvary-
ing the time span between oneandtwosec-
onds. Thisdetermines thedistance thatActive
Distanc eAssist DISTRONIC isto maintain from
the vehicle infront ,depending onthe road
speed. Youcanseethis distance inthe multi-
funct iondisplay (Ypage 162).
The specified minimum distancecanbe
changed whileActive Distanc eAssist
DISTRONIC isswitched onoroff. Driving
systems
161Drivingandparking Z

Bea
rin mind thattheoutsid etempe raturedis-
pl ay indi cates thetempe raturemea suredand
doe snot recor dthe roadtempe rature.
The outsid etempe raturedispl ayisin the mul-
tifu nction displ ay(Y page 194 ).
A chang ein the outsid etempe ratureisshow n
in the multifunction displ ayafte ra del ay. Co
olant temperature gauge G
WARNI
NG
Ope ning thehoodwhe nthe engi neisover -
hea ted orwhe nthere isafire inthe engi ne
compa rtment couldexpo seyouto hot gases
or other serviceprod ucts. Thereisarisk of
inju ry.
Let anover heated engi necool downbef ore
ope ning thehood.Ifthere isafire inthe
engi necompa rtment, keepthehoodclos ed
and contact thefire departme nt.
! A
displ aymess ageis show nif the cool ant
tempe ratureistoo high.
If the cool anttempe ratureisover 248‡
(120 †),donot continu edri ving. The
engi newillother wise be damag ed.
The coolanttempe raturegage isin the instru -
ment cluster onthe right-ha ndside
(Y page 33).
The Hmarki nginthe cool anttempe rature
ga ug ecorre sponds toacool anttempe rature
of approxi mate ly248 ‡(120 †).
Unde rnorma lope ratingcondi tions andatthe
corre ctcool antlevel, the cool anttempe rature
ga ug emay risetothe Hmarki ng. Ope
rating theon-bo ard computer
Ove rview 0043
Multifunctio ndispl ay
0044 Right control panel
0087 Left control panel
X To acti vate theon-bo ard computer: turn
the SmartKe yto pos ition0047 inthe ignition
lock.
You cancontrol themultifunction displ ayand
the setting sin the on-bo ardcompu terusing
the buttons onthe multifunction steering
whe el.
Le ftco ntrol panel 0059
0065 R
Ca lls up the menu andmenu bar 0063
0064 Pres
sbrie fly:
R Scrol lsin lists
R Sele ctsasub menu orfuncti on
R In the Audi o Audi
omenu :sel ects the
pre vious ornext station,whe n
the preset list or stati onlist is
acti ve,oran audio track orvid eo
scene
R In the Tel Tel
(teleph one) menu :
swi tches tothe phoneboo kand
sel ects aname ortele pho ne
numb er Di
splay sand operation
193On-board computer anddispl ays Z

X
Esta blish aBlu eto oth ®
conne ctionto the
mu ltimed iasystem (Ypage 249) .
X Pre ssthe 0059 or0065 button onthe stee r-
ing wheelto sel ect the Tel Tel
menu .
Yo uwi llsee one ofthe followi ng disp laymes -
sa ge sin the multifu nctio ndisp lay:
R Pho neREADY Pho
neREADYorthe nam eof the netw ork
pro vider: the mob ile ph one hasfou ndanet-
wo rkand isrea dytorece ive.
R Pho neNoService Pho
neNoService:the reisno netw ork
av ailabl e or the mob ile ph one issea rchi ng
for anetw ork.
Ac ceptin gaca ll If
som eone callsyo uwh en youar ein the Tel Tel
menu ,a di sp laymes sage appe arsin the multi-
fu nctio ndisp lay.
Yo ucan accepta cal lat any time regardless of
the menu selecte d.
X Pre ssthe 0061 button onthe stee ringwh eel
to acc eptan inco mingcal l.
Reje cting orendin gaca ll X
Pre ssthe 0076 button onthe stee ringwh eel
to reje ctor end acal l.
Se lecti ng anentry inthe phonebook X
Pre ssthe 0059 or0065 button onthe stee r-
ing wheelto sel ect the Tel Tel
menu .
X Pre ssthe 0063, 0064or0076 button to
sw itch tothe phone book.
X Auth orize acc ess tothe phone book on the
ph one .
X Pre ss0064 or0063 tosel ect the nam esone
af ter the othe r.
or X To start rapid scrol ling :pre ssand hold
the 0064 or0063 button forlonge rtha none
sec ond .
The nam esinthe phone book aredisp laye d
qu ickl yone after the othe r.
Ra pid scro lling stop swh en yourel ease the
bu tton orrea chthe end ofthe list.
X If
on lyon etel eph onenumb erissto red
fo ra name :pre ssthe 0061 or0076 button
to sta rtdialing .
or X
If
the reismore thanonenumb erfora
parti cular name :pre ssthe 0061 or0076
bu tton todisp laythe num bers.
X Pre ssthe 0063 or0064 button tosel ect the
num beryo uwa ntto dial.
X Pre ssthe 0061 or0076 button tosta rtdial-
ing .
or X To exitthe teleph onebo ok:pre ssthe
0076 or0038 button.
Redi aling The
on-b oard comp utersa ves thelast nam es
or num bers dialed inthe redialmem ory.
X Pre ssthe 0059 or0065 button onthe stee r-
ing wheelto sel ect the Tel Tel
menu .
X Pre ssthe 0061 button tosw itch tothe
red ialmem ory.
X Pre ssthe 0063 or0064 button tosel ect the
de sired nam eor num ber.
X Pre ssthe 0061 or0076 button tosta rtdial-
ing .
or X To exitthe redi almemo ry:pressthe 0076
or 0038 button. As
sistan cemen u
In trodu ction Dep
endingonyour veh icle's equipme nt,inthe
Dri veAssist Dri
veAssistmenu ,yo uha ve the followi ng
op tio ns:
R Dis play ing the assista nce graphic
(Y page 200 )
R Me rced es-AMG vehicles: setti ngthe vehicle
le vel (Ypage 172 )
R Activ ating/d eactiv ating Activ eStee ring
Assi st(Y page 200 )
R Activ ating/d eactiv ating Activ eBra keAssi st
(Y page 200 )
R Activ ating/d eactiv ating Activ eBra keAssi st
wi th cros s-tra fficfu nctio n(Y page 200 )
R Activ ating/d eactiv ating ATT ENTI ONASSIST
(Y page 200 )
R Activ ating/d eactiv ating Activ eBli nd Spo t
Assi st(Y page 201 )
R Activ ating/d eactiv ating Activ eLa ne Kee ping
Assi st(Y page 201 ) Me
nus and submen us
199On -bo ard computer anddisplay s Z

Disp
laymes sages Poss
iblecauses/co nsequences and 0050 0050
Solu tions 00B6
Fue lLev elLow Fue
lLev elLow The
fuel levelhas dropped intoth eres erveran ge.
X Refue lat thene ares tgas stati on. 00A8 The
reison lyaver ysma llamou ntoffuel inthefuel tank.
X Refue lat thene ares tgas stati on without fail. 00B6
Gas CapLoose Gas
CapLoose The
fuel filler cap isno tclo sed correc tly or thefuel systemisleak -
ing .
X Chec kth at thefuel filler cap isco rrec tly clo sed .
If th efu el fill er cap isnot correctly closed :
X Clos eth efuel filler cap .
If th efu el fill er cap iscor rectly closed :
X Vis itaqualif iedspecialistwor kshop . Dri
ving system s Disp
laymes sages Poss
iblecauses/co nsequences and 0050 0050
Solu tions ABC
Malfunction ABC
Malfunction The
Active Body Con trol (ABC) function isres trict ed.
G WAR
NING
The vehicle's susp ension setting smay beaffected.
The reisaris kof an acc iden t.
X Do notdri ve atspe eds abov e50 mph (80km/h).
X Vis itaqualif iedspecialistwor kshop immediat ely. ABC
Malfunction ABC
Malfunction
Sto pVeh icle Sto
pVeh icle The
Active Body Con trol (ABC) vehiclelev elistoolow.
X Pull overand stop theveh iclesaf ely assoo nas pos sible,payin g
att ention toroa dand traff icco nd ition s.
Af tera few seconds, theveh iclelev elisadj ust edand thedisp lay
mes sage disap pears. The
vehicleis leak ingoil.
The mult ifunction disp laycontinu ousl ysho wsthedisp laymes sage .
G WAR
NING
The vehicle's susp ension setting smay beaffected.
The reisaris kof an acc iden t.
X Pull overand stop theveh iclesaf ely assoo nas pos sible,payin g
att ention toroa dand traff icco nd ition s.Do notco ntinu edri vin g
und erany circum stanc es.
X Se cur eth eveh icleagain strol lingaway (Ypage 147).
X Con sult aqualif iedspecialistwor kshop orbre akd own service
imm ediat ely. 224
Disp
laymes sage sOn -boar dcomp uter anddi sp lay s

Disp
laymes sages Poss
iblecauses/co nsequences and 0050 0050
Solu tions Onl
ySel ect Park Onl
ySel ect Park
(P) WhenVeh icle (P)
WhenVeh icle
is Stationary is
Stationary The
vehicleis mov ing.
X Pull overand stop theveh iclesaf ely assoo nas pos sible,payin g
att ention toroa dand traff icco nd ition s.
X Sh ift thetrans mis sion topos ition 005D. App
lyBraketo App
lyBraketo
Sel ect R Sel
ect R You
haveatt emp tedto shi ftfrom position 005Btopos ition 005E.
X De pre ssthebrak epedal .
X Sh ift thetrans mis sion topos ition 005E. Ser
viceReq uired Ser
viceReq uired
Do Not ShiftGears Do
Not ShiftGears
Vis itDealer Vis
itDealer You
cannotch ang eth etrans mis sion position due toamalf unction .
A warn ingtone also soun ds.
If trans mis sion position 005Bissele cted:
X Dr ive toaqualif iedspecialistwor kshop without shifting thetrans -
mis sion from position 005B.
If pos ition 005E, 005Cor005D issele cted:
X Not ifyaqualif iedspecialistwor kshop orbre akd own service. Rev
ersing NotPos‐ Rev
ersing NotPos‐
sib leService sib
leService
Req uired Req
uired You
cannolonger shiftto trans mis sion position 005Edue toamal-
fun ction .
Tran smission pos ition s005D, 005Cor005B continu eto be avail able.
A warn ingtone also soun ds.
X Vis itaqualif iedspecialistwor kshop . Tra
nsmission Mal‐ Tra
nsmission Mal‐
fun ctionStop fun
ctionStop A
malf unction has occur red inthemec hanical trans mis sion compo -
ne nts.
A warn ingtone also soun ds.The trans mis sion shifts auto matically
to pos ition 005C.
X Pull overand stop theveh iclesaf ely assoo nas pos sible,payin g
att ention toroa dand traff icco nd ition s.
X Sh ift thetrans mis sion topos ition 005D.
X Se cur eth eveh icleagain strol lingaway (Ypage 147).
X Not ifyaqualif iedspecialistwor kshop orbre akd own service. Sto
pVeh icleLea ve Sto
pVeh icleLea ve
Eng ine Running Eng
ine Running
Wai tTra nsmission Wai
tTra nsmission
Coo ling Coo
ling The
trans mis sion hasoverheated.Pullin gaway canbetempo rarily
imp aire dor notpos sible.
X Pull overand stop theveh iclesaf ely assoo nas pos sible,payin g
att ention toroa dand traff icco nd ition s.Do notco ntinu edri vin g
und erany circum stanc es.
X Wait untilth edisp laymes sage disap pearsbef ore pullin gaway. Aux
iliary Battery Aux
iliary Battery
Mal function Mal
function The
auxiliary battery for theauto matictrans mis sion isno longer
bein gch arg ed.
X Vis itaqualif iedspecialistwor kshop atthene xt oppo rtuni ty.
X Un tilth en ,always shiftthetrans mis sion topos ition 005Dbefore
you switchoff theen gin e.
X Be for eleav ingtheveh icle, apply theelec tric park ingbrak e. 232
Disp
laymes sage sOn -boar dcomp uter anddi sp lay s

Socket
inthe front- passenger footwell X
Lift upthe cover ofsocket 0043.
Socket inthe trunk X
Lift upthe cover ofsocket 0043. Mercedes
meconne ct
General notes A
license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated and
operational. Toregister, pressthe00D9 MB
Info callbutton. Ifany ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes-B enzCustomer Assistance
Center at1-80 0-FOR-MERCedes
(1-80 0-367-6372)or1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-92 3-8367 Short
lyafter successfully registeringwiththe
service, auser IDand password willbesent to
you bypost.
USA only: youcan usethis password tolog
onto theMercedes meconn ectarea under
"Owners Online"athtt <0053001D00120012005A005A005A001100500045005800560044001100460052
0050>.
The system isavaila bleif:
R ithas been activated andisoperational
R the correspondin gmobile phonenetwork is
availa blefortransm ittingdatatothe Cus-
tomer Center
R aservice subscription isavaila ble
R the starter battery issufficiently charged
i Determ iningthelocation ofthe vehicle on
a map isonly possible if:
R GPS reception isavaila ble
R the vehicle position canbeforwarded to
the Customer AssistanceCenter
The Mercedes meconne ctsystem To
adjust thevolume duringacall, proceed as
follows:
X Press the0081 or0082 button onthe multi-
funct ionsteering wheel.
or
X Use thevolume controller ofCOMAND.
The system offersvarious services, e.g.:
R Automatic andmanual emergency call
R Roadsid eAssistanc ecall
R MB Info call
USA only: youcan find information anda
description ofall availa blefeatures under
"Owners Online"athttp: //www.mbusa.com.
System self-test Aft
eryou have switched onthe ignition, the
system carriesoutaself-diagnosis.
A malfunction inthe system hasbeen detec-
ted ifone ofthe following occurs:
R The indicator lampinthe SOS button does
not come onduring thesystem self-test .
R The indicator lampinthe 0052 Roadsid e
Assistanc ebutton doesnotlight upduring
self-diagnosis ofthe system.
R The indicator lampinthe 00D9 MBInfo call
button doesnotlight upduring self-diagno-
sis ofthe system. 258
FeaturesStowage
andfeatu res

R
The indicator lampinone ormore ofthe fol-
lowing buttonscont inues tolight upred
after thesystem self-diagnosis:
- SOS button
- 0052 Roadside Assistancecallbutton
- 00D9 MBInfo callbutton
R Aft erthe system self-diagnosis, theInoper‐ Inoper‐
ative ative
orService NotActivated Service
NotActivated mes-
sage appears inthe multifunct iondisplay .
If amalfunct ionisindicated asoutlined above,
the system maynotoperate asexpect ed.In
the event ofan emergenc y,help willhave to
be summoned byother means.
Have thesystem checkedatthe nearest
Mercedes- BenzServic eCenter orcont actthe
following servicehotlines:
R USA: Mercedes- BenzCustomer Assistance
Center at1-8 00-FOR-ME RCedes
(1-80 0-367-6372 )or 1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-92 3-8367
Emergency call Import
antsafety notes G
WARNING
It can bedangerous toremain inthe vehicle,
even ifyou have pressed theSOS button in
an emergenc yif:
R you seesmoke insideoroutside ofthe
vehicle, e.g.ifthere isafire after anacci-
dent
R the vehicle ison adangerous sectionof
road
R the vehicle isnot visible orcann oteasily
be seen byother roadusers, particularly
when darkorinpoor visibility conditions
There isarisk ofan accident andinjury.
Leave thevehicle immediately inthis orsim-
ilar situations assoon asitis safe todo so.
Move toasafe location alongwithother
vehicle occupant s.In such situations, secure
the vehicle inaccordanc ewith national regu-
lations, e.g. with awarning triangle.
A license agreement mustbeinplace inorder
to activate theMercedes meconn ectservice.
Make surethatyour system isactivated andoperational.
Toregister, pressthe00D9 MB
Info callbutton .If any ofthe steps mentioned
are not carried out,thesystem maynotbe
activated.
If you have questions abouttheactivation ,
cont actone ofthe following telephone hot-
lines:
R USA: Mercedes-B enzCustomer Assistance
Center at1-80 0-FOR-MERCedes
(1-80 0-367-6372)or1-86 6-990-9007
R Canada: Customer Serviceat
1-88 8-923-8367
General notes
An emergenc ycall isdialed automatically ifan
air bag orEmergen cyTensionin gDevice istrig-
gered.
i You
cann otend anautomatically triggered
emergenc ycall yourself.
An emergenc ycall can also beinitiated man-
ually .
As soon asthe emergenc ycall has been initi-
ated, theindicator lampinthe SOS button
flashes. Themultifunct iondisplay showsthe
Connecting Call Connecting
Callmessage.
The audio output ismuted.
Once theconn ection hasbeen made, the
Call Connected Call
Connected messageappearsinthe mul-
tifunc tiondisplay .
All important informationonthe emergenc yis
transm itted,forexample:
R Current location ofthe vehicle (asdeter-
mined bythe GPS system)
R Vehicle identificat ionnumber
R Infor mation onthe severity ofthe accident
Short lyafter theemergenc ycall has been initi-
ated, avoice connection isautomatically
established betweentheCustomer Assistance
Center andthevehicle occupant s.
R Ifthe vehicle occupant sare responsive, the
Mercedes-B enzCustomer AssistanceCenter
attempt sto get more informat iononthe
emergenc y.
R Ifthere isno response fromthevehicle
occupant s,an ambulance isimmediately
sent tothe vehicle.
If no voice connection canbeestablished to
the Mercedes-B enzCustomer AssistanceCen-
ter, thesystem hasbeen unable toinitiate an
emergenc ycall. Featur
es
259Stowage andfeatu res Z

This
canoccur, forexample, ifthe relevant
mobile phonenetwork isnot availabl e.The
indicator lampinthe SOS button flashes con-
tinuously.
The Call Failed Call
Failed message appearsinthe
multifunct iondisplay andmust beconf irmed.
In this case, summon assistance byother
means.
Making anemergency call X
To
initiate anemergency callmanu ally:
press cover 0043briefly toopen.
X Press SOSbutton 0044briefly.
The indicator lampinSOS button 0044flashes
until theemergenc ycall isconc luded.
X Wait foravoice connection tothe
Mercedes- BenzCustomer AssistanceCen-
ter.
X Aft erthe emergenc ycall, close cover 0043.
i If
the mobile phonenetwork isunavailable ,
Mercedes meconn ectisnot able tomake
an emergenc ycall. Ifyou leave thevehicle
immediately afterpressing theSOS button ,
you donot know ifMercedes meconn ect
has successfully madetheemergenc ycall.
In this case, alwayssummon assistance by
other means. Br
eakdown assistance callbutt on X
Press Roadside Assistancebutton 0043.
This initiates acall tothe Mercedes- Benz
Customer AssistanceCenter.
The indicator lampinRoadside Assistance
button 0043flashes whilethecall isactive.
The multifunct iondisplay showstheCon‐ Con‐
necting Call necting
Callmessage. Theaudio output
is muted.
If aconn ection canbemade, theCall Con‐ Call
Con‐
nected nected
message appearsinthe multifunct ion
display .
If amobile phonenetwork andGPS reception
are availab le,the system transfersdata tothe
Mercedes- BenzCustomer AssistanceCenter,
for example:
R Current location ofthe vehicle
R Vehicle identific ationnumber
i The
COMAND displayindicates thatacall
is active. During thecall, youcan change to
the navigation menubypressing theNAVI
button onCOMAND ,for example.
Voice output isnot availabl e.
A voice connection isestablished betweenthe
Mercedes- BenzCustomer AssistanceCenter
and thevehicle occupant s.
From theremote malfunct iondiagnosis, the
Mercedes- BenzCustomer AssistanceCenter
can ascertain thenature ofthe problem
(Y page 262).
The Mercedes- BenzCustomer AssistanceCen-
ter either sends aqualified Mercedes- Benz
techn icianormakes arrangemen tsfor your
vehicle tobe trans ported tothe nearest
Mercedes- BenzServic eCenter.
You may becharged forservices suchas
repair workand/or towing. 260
Featur
esStowage andfeatu res