MERCEDES-BENZ SLC ROADSTER 2018 COMAND Manual

ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
The digital map is not
compatible with the
vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the data medium checked at an authorized Mercedes-Benz
Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The digital map can be installed with a DVD, SD card or USB stick.
XCheck the readability of the data medium, e.g. in a PC.
XTo restart the update: insert the DVD.
or
XInsert an SD card or USB stick.
The multimedia system asks for an activation code during the map
update. The code must be validated in the vehicle.
XStart the vehicle.
XTo restart the update: insert the DVD, SD card or connect a USB
device.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system89
Navigation
Z

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat emobile communication equip-
men twhen driving, you may be distracted
from th etraffic situation .You could also los e
contro lof th evehicle. There is aris kof an
accident.
Only operat ethis equipment when th evehicle
is stationary.
If you mak e acallon your mobile phone whil e
driving, always use hands-free mode. Only use
th emobile phone when road, weather an dtraffic
condition spermit .Some jurisdiction sprohibit
th edriver from usin g amobile phone whil edriv-
in g a vehicle.
Bear in min dthat at aspeed of 30 mph (approx-
imately 50 km/h), th evehicle cover s adistanc e
of 44 ft (approximately 14 m) per second.
Excessive levels of electromagnetic radiation
may cause damage to your health an dth ehealth
of others.
There is scientific discussio nsurroundin gth e
possible health risks posed by electromagnetic
fields .You can reduce this ris kby usin gan exte -
rio rantenna.
Therefore, connec tyour mobile communica-
tion sequipment to th evehicle' sexterio r
antenn awhereve rpossible.
General notes
Telephon y
The Bluetoot h®interface on th emultimedia sys -
te m is available fo rtelephony.
If your mobile phone supports th eBluetoot h
®
profilePBAP (PhoneBook Access Profile) ,th e
contact sare automatically displaye din th emul-
timedia system.
You can use th etext messag ean de-mail func-
tion sif your mobile phone supports th eMA P
Bluetoot h
®profile (Messag eAccess Profile).
Observ eth eother requirements fo rth ee-mail
an dtext messag efunction s (
Ypage 111).
Wit h a suitable mobile phone ,you can use th e
hands-free syste mandreceiv evCards via th e
Bluetoot h
®interface .
You can obtain more information about suitable
mobile phone son th eInternet at
http://www.mercedes-benz.com/connect .
You can also obtain more information by calling.
In th eUSA, you can get in touch wit hth e
Mercedes-Ben zCustomer Assistanc eCente ron
1-800-FOR-MERCede s(1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Call disconnection while the vehicle is
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in cer-
tain areas.
Ryou move from one transmitter/receiver area
(cell) into another and no channels are free.
Ryou use a SIM card which is not compatible
with the network available.
Operating options
You can operate the telephone by:
Rusing the controller:
turning
sliding 1 or4
90General notes
Telephone

pressing
Rusing the6or~ button on the multi-
function steering wheel
Rusing the Voice Control System (see the sep-
arate operating instructions)
Function restrictions
You may have to wait to use telephony via the
multimedia system in the following situations:
Rthe mobile phone is switched off
RBluetooth®is switched off on the mobile
phone
Rthe mobile phone has not logged on to a
mobile phone network
Rif the Bluetooth®function is switched off in
the multimedia system
The telephone automatically tries to log on to a network. If no network is available, you may not
be able to make a " 911" emergency call. If you
attempt to make an outgoing call, the No Ser‐
vicemessage will appear for a short while.
Telephone menu overview
:Mobile phone network provider
;Signal strength of the mobile phone network
=Receiver icon¢or¡
?Telephone menu character bar
ABluetooth®device name of the currently
connected mobile phone
BDisplays the phone book
Symbols :to= and Aare not shown until
after a mobile phone has been connected to the
multimedia system. The symbols depend on
your mobile phone and your mobile phone net-
work provider. Further information on connect-
ing a mobile phone (
Ypage 91). Symbol
;shows the current signal strength of
the mobile phone network. If all bars are filled,
you have optimum reception.
If no bars are shown, reception is either very
poor or there is none at all.
Receiver icon shows whether a call is active/
being connected ¡or not ¢.
Calling up the telephone menu
XPress %.
Showing the menu bar
XSlide 6the controller.
If the mobile phone connected supports the
MAP Bluetooth
®profile (M essageAccess
Profile), the 1menu item is available. Further
information on text messages and e-mail
(
Ypage 111).
If you have an unread text message or e-mail,
the 0 mail symbol is displayed in the status
bar. The symbol disappears once you have read
the text message or e-mail. The úsymbol is
displayed as soon as the message memory on
the connected mobile phone is full. The symbol
disappears once you delete at least one mes-
sage.
Connecting/disconnecting a mobile
phone
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
On the multimedia system
XActivate Bluetooth®(Ypage 41).
On the mobile phone
XSwitch on the mobile phone and enter the PIN
when prompted to do so (see the manufac-
turer's operating instructions).
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
This visibility is for restricted periods of time
on some mobile phones (see the manufactur-
er's operating instructions).
XSet the Bluetooth®device name for the
mobile phone if necessary.
Connecting/disconnecting a mobile phone91
Telephone
Z

The device names for all of one manufacturer's
products might be identical. To make it possible
to clearly identify your mobile phone, change
the device name (see the manufacturer's oper-
ating instructions). The name can be freely
selected.
If the mobile phone supports the PBAP (Phone
BookAccess Profile) and MAP (M essage
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RText messages and e-mail
Further information on allowing or suppressing
the automatic download of the phone book
(
Ypage 107).
The battery of the mobile phone should always
be kept sufficiently charged in order to prevent
malfunctions.
iNot all mobile phones available on the mar-
ket are equally suitable. You can obtain fur-
ther information about suitable mobile
phones and about the connection between
the mobile phone and the multimedia system on the Internet at http://www.mercedes-
benz.com/connect .
You can also obtain more information by call-
ing.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
iSome displays (e.g. the signal strength) are
shown depending on the supported version of
the Hands-Free Profile.
Procedure and general information
Authorizing a mobile phone (connect-
ing)
Before using your mobile phone with the multi-
media system for the first time, you will need to search for the phone (
Ypage 92) and then
authorize it (Ypage 93). Depending on the
mobile phone, authorization either takes place
by means of Secure Simple Pairing or by enter-
ing a passkey. The multimedia system automat- ically makes the procedure that is relevant for
your mobile phone available. You can recognize
Secure Simple Pairing by the fact that a code is
displayed on the mobile phone and on the mul-
timedia system. You can recognize the passkey
system by the fact that you have to enter a code
on the mobile phone and on the multimedia sys-
tem. The mobile phone is connected automati-
cally after authorization. Further information
about automatically reconnecting authorized
mobile phones (
Ypage 94).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone. You can
also start the search procedure and authoriza-
tion on the mobile phone (
Ypage 94).
Device-specific information on authorizing and
connecting Bluetooth
®-capable mobile phones
can be obtained from an authorized Mercedes-
Benz Center or via the Internet at http://
www.mercedes-benz.com/connect .
You can authorize up to 15 mobile phones. After
authorization, the connection of the last two tel-
ephones used always functions automatically.
For telephony, only one mobile phone can be
connected to the multimedia system at any one
time.
De-authorizing (disconnecting) a mobile
phone
The connection is terminated automatically if
you leave the receiver range of the multimedia
system or deactivate Bluetooth
®on your mobile
phone.
If you no longer want the Bluetooth
®connection
to be established automatically, the mobile
phone must be de-authorized (disconnected)
(
Ypage 95).
Searching for a mobile phone
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
92Connecting/disconnecting a mobile phone
Telephone

XTo selectSearch for Phones: turn and
press the controller.
A message is displayed that Bluetooth
®must
be activated on the mobile phone and must be
made visible to other devices.
XTo select StartSearch: press the controller.
The available mobile phones are displayed in
the device list.
The duration of the search depends on the num- ber of Bluetooth
®telephones within range and
their characteristics.
If a new phone is found, it appears in the device list with the Ïsymbol. You can now author-
ize (connect) the mobile phone found
(
Ypage 93).
If the maximum number of authorized devices in
the device list is reached, you will be requested
to de-authorize a mobile phone (
Ypage 95).
When you call up the device list again, de-
authorized devices will be removed from the list.
To update the device list, start the search again.
Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected.
#Mobile phone is authorized and
connected.
Authorizing a mobile phone (connect-
ing)
Authorization via Secure Simple Pairing
If the multimedia system has found your mobile
phone, you can authorize (connect) it.
XTo select a mobile phone from the device list: turn the controller and press to confirm.
A code is displayed in the multimedia system
and on the mobile phone.
The code is the same
XMultimedia system: selectYes.
XMobile phone: confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles separately. You may also save the
confirmation on the mobile phone (see the
manufacturer's operating instructions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you can
set the mobile phone's transmission and recep-
tion volume (
Ypage 95).
The code is different
XMultimedia system: selectNo.
The process is canceled. Repeat the authori-
zation.
Authorization via passkey entry (access code)
If the multimedia system has found your mobile
phone, you can authorize (connect) it.
XTo select a mobile phone from the device list:
turn the controller and press to confirm.
The input menu for the passkey is displayed.
The passkey is a one- to sixteen-digit number
combination which you can choose yourself.
Depending on the mobile phone used, you
may have to enter a number sequence of fourdigits or more.
XMultimedia system: enter the passkey using
the character bar.
XSelect ¬once all the numbers have been
entered.
XMobile phone: enter the same passkey and
confirm your entry. Depending on the mobile
phone used, you may have to confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles sepa-
rately. You may also save the confirmation on
the mobile phone (see the manufacturer's
operating instructions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you can
set the mobile phone's transmission and recep-
tion volume (
Ypage 95).
If the Authorization Failed
message
appears, you may have entered a different pass-
key or exceeded the prescribed time limit.
Repeat the procedure.
Connecting/disconnecting a mobile phone93
Telephone
Z

iIf you wish to re-authorize the mobile phone
after de-authorizing it, you can choose
another passkey for it.
iMercedes-Benz recommends de-authoriza-
tion in the multimedia system as well as on
the mobile phone (
Ypage 95). Subsequent
authorization may otherwise fail.
Establishing the connection from the
mobile phone
The Bluetooth®device name of the multimedia
system is MB Bluetooth.
XMultimedia system: call up the telephone
menu.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
XTo select Connect via Phone: turn and
press the controller.
A message is displayed, stating that you can
start the search on your mobile phone.
XMobile phone: start the search for a Blue-
tooth®device (see manufacturer's operating
instructions).
The multimedia system is displayed with the
name MB Bluetooth
in the mobile phone's
device list.
XSelect MB Bluetooth.
A prompt appears in the multimedia system's
display asking if the mobile phone should be
authorized.
XMultimedia system: selectYes.
If No
is selected, the procedure is canceled.
If your mobile phone supports Secure Simple
Pairing, a code is now displayed on both devi-
ces.
The code is the same
XMultimedia system: selectYes.
XMobile phone: confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles separately. You may also save the confirmation on the mobile phone (see the
manufacturer's operating instructions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and
reception volume (
Ypage 95).
The code is different
XMultimedia system: selectNo.
The process is canceled. Repeat the proce-
dure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for
the passkey. The passkey is a one- to sixteen-
digit number combination which you can choose
yourself. Enter the same passkey in both the
multimedia system and on the mobile phone and
confirm. Depending on the mobile phone used,
you may have to confirm the connection to the
multimedia system and for the PBAP and MAP
Bluetooth
®profiles.
Reconnecting automatically
The multimedia system always searches for the
last connected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
XTo select the desired mobile phone: turn and press the controller.
The selected mobile phone is connected if it is
within Bluetooth
®range and if Bluetooth®is
activated.
94Connecting/disconnecting a mobile phone
Telephone

Only one mobile phone can be connected at any
one time for telephony. The currently connected
mobile phone is indicated by the#dot in the
device list.
iYou can only switch to another authorized
mobile phone if you are not currently making
a call.
De-authorizing (disconnecting) a
mobile phone
Mercedes-Benz USA, LLC recommends de-
authorization in the multimedia system as well
as on the mobile phone. Subsequent authoriza-
tion may otherwise fail.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Deauthorize: turn and press the
controller.
A prompt appears, asking whether you really
wish to de-authorize this device.
XTo select Yes: turn and press the controller.
The mobile phone is de-authorized.
Displaying connection details
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
XTo highlight the desired mobile phone: turn
the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The following information concerning the
selected mobile phone is shown:
RBluetooth®device name
RBluetooth®address
RAuthorization status
Setting the reception and transmis-
sion volume
Once the mobile phone has been authorized,
you can optimize the transmission and recep-
tion volume settings. To find out about the best
possible settings for your mobile phone, visit
http://www.mercedes-benz.com/connect .
You can also obtain more information by calling.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center on
1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list appears.
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Reception VolumeorTransmis‐sion Volume: turn and press the controller.
XTo set the volume: turn the controller.
XTo accept changes: press the controller.
iIncorrect settings may have an impact on
the quality of calls.
Using the telephone
Accepting a call
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The call is accepted.
Additional functions available during a call
(
Ypage 97).
Adjusting the call volume (
Ypage 95).
Using the telephone95
Telephone
Z

Further information about ending a call
(Ypage 99).
iIf the phone number of the caller is trans-
ferred, it appears in the display. If the phone
number is saved in the phone book, the con-
tact's name and picture are also displayed. If
the phone number is not transferred,
Unknown
is shown in the display.
Rejecting a call
XTo select =Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
Making a call
Using the telephone menu
XTo call up the telephone menu: press the
% button.
XTo select the sequence of numbers: turn and
press the controller for each number.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Further information about ending a call
(
Ypage 99).
Using the number keypad
XTo call up the telephone menu: press the
% button.
XEnter the number sequence using the number
keypad.
XTo select win the telephone menu: turn
and press the controller.
The call is made.
Redial number
XTo call up the telephone menu: press the
% button.
XTo select win the telephone menu: turn
and press the controller.
The list of outgoing calls is displayed. The
most recently dialed number is at the top.
XTo select an entry and make a call: turn and
press the controller.
For redialing using the multifunction steering
wheel (see the vehicle Operator's Manual).
Further information about ending a call
(
Ypage 99).
Using call lists
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
XTo select CallsReceivedorCallsDialed:
turn and press the controller.
The relevant list is displayed.
XTo select an entry and make a call: turn and
press the controller.
Selecting and placing a call using the multifunc- tion steering wheel (see vehicle Operator's Man-
ual)
Further information about ending a call
(
Ypage 99).
Using the phone book
XTo call up the telephone menu: press the
% button.
XTo select thesymbol in the telephone
menu: turn and press the controller.
XSearch for and call a contact (Ypage 100).
Selecting and placing a call using the multifunc- tion steering wheel (see vehicle Operator's Man-
ual)
Further information about ending a call
(
Ypage 99).
96Using the telephone
Telephone

Using speed dial
Option 1
XTo call up the telephone menu: press the
%button.
XTo highlight a number from the character bar:
turn the controller.
XPress the controller for longer than two sec-
onds.
The telephone menu displays the selected
entry. The number is dialed.
Option 2
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
XTo select Speed Dial Preset List: turn
and press the controller.
The speed dial list is displayed.
XTo select an entry and make a call: turn and
press the controller.
The telephone menu displays the selected
entry. The number is dialed.
Further information on setting up speed dial
(
Ypage 111).
Further information about ending a call
(
Ypage 99).
Functions available during a call
Overview
:Adds a call (Ypage 97)
;Person you are calling
=Symbol for active telephone connection
?Ends a call
ASwitches the microphone on/off
(Ypage 97)
BSends DTMF tones (not possible with all
mobile phones) (Ypage 98)
Other functions:
RAccepting a waiting call (Ypage 98)
RCall waiting (Ypage 98)
RConducting a conference call (Ypage 98)
Availability depends on the network (only pos-
sible on GSM networks) and the Bluetooth
®
mobile phone.
Adding a call
:Adds a call
If the mobile phone network provider and the
mobile phone support the function, you can
make another call during an existing call. The
previously active call is held.
XTo select °2: turn and press the controller.
XTo make a call, e.g.:
RUsing the telephone menu (Ypage 96)
RUsing redial (Ypage 96)
RUsing the call lists (Ypage 96)
RUsing the phone book (Ypage 96)
RUsing speed dial (Ypage 97)
Switching the microphone on or off
This function is available in the telephone menu
during an active phone call.
Using the telephone97
Telephone
Z

Switching off the microphone:
XTo switch to the menu bar: slide6the con-
troller.
XTo select Microphone Off: turn and press
the controller.
If the microphone is switched off, the Q
symbol and the The microphone is off.
message are displayed.
Switching on the microphone:
XSelect Microphone On.
The Qsymbol disappears. The The micro‐
phone is on.message is shown.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote query
functions.
XIf you would like to listen to the messages on
your answering machine, for example, dial the
corresponding number.
Transmitting individual characters
XOnce a connection has been established to
the answer phone, select the desired charac-
ters in the telephone menu: turn and press the
controller each time.
or
XPress the corresponding key on the number
keypad.
Every character selected will be transmitted
immediately.
Calls with several participants
Switching between calls (call waiting)
If you make another call, you can switch
between the two calls (call waiting). This func-
tion depends on your mobile phone network
provider and the mobile phone (see the manu-
facturer's operating instructions).
The calls are marked 1 and 2. The active call is
highlighted. Switching between the calls
XPress
6on the multifunction steering
wheel.
or
XTo select °1or°2: turn and press the con-
troller.
The selected call is active. The other call is on
hold.
Ending the active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The other call is still on hold.
XTo activate the call on hold: select wResume.
The call on hold is activated. If you select
=
HangUp, the call on hold is also ended.
iOn some mobile phones, the call on hold is
activated as soon as the active call is ended.
Conference call
This function depends on your mobile phone
network provider and the mobile phone (see the
manufacturer's operating instructions). You can
interconnect active and held calls. This permits several parties to hear one another and speak
with one another.
XAdd a call (Ypage 97).
or
XAnswer an incoming call (Ypage 98).
XTo select Conferencein the telephone menu:
turn and press the controller.
The new participant is included in the confer-
ence call. Conference Call
is displayed in
the telephone menu.
Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your mobile
phone. Depending on the mobile phone used,
behavior when answering a call may vary (see
the manufacturer's operating instructions).
Call waiting: if you receive a call while already
in a call, a message is shown. You also hear a
98Using the telephone
Telephone