MERCEDES-BENZ SLK280 2007 R171 Owner's Manual

260 Controls in detail
Useful features
Example illustration
1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact 2 on mobile
phone cradle3.
Push the top of the mobile phone in di-
rection of arrow 1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna. The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 149), audio system (page 219),
or COMAND* (see separate operating in-
structions). Removing mobile phone from mobile
phone cradleExample illustration
1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.
iWhen you take the SmartKey out of the
starter switch, the mobile phone remains
switched on for approximately 10 minutes. If
you place or receive a call during this time, the
mobile phone switches off 10 minutes after the
call has been completed.iWhen using a flip-style mobile phone, open
flip top before removing from the cradle while a
call is connected. Otherwise, the call will be dis-
connected.


261 Controls in detail
Useful features
Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration
1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).

262 Controls in detail
Useful features
The Tele Aid* system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:

Automatic and manual emergency

Roadside Assistance

Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
iThe SOS button is located in the overhead
control panel.
The Roadside Assistance button•
(
page 265) and the Information button¡
(
page 267) are located below the center
armrest cover.
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable,
the Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
iWhen a Tele Aid call has been initiated, the
audio system or COMAND* system audio is mut-
ed and the selected mode (radio, tape or CD)
pauses. The optional cellular phone* (if installed)
and inserted in cradle switches off. If you must
use this phone, we recommend that you use it
only with the vehicle at a standstill in a safe loca-
tion. Remove the phone from the cradle and
place the call. The COMAND* navigation system
(if engaged) will continue to run. The display in
the instrument cluster is available for use, and
spoken commands are only available by pressing
the RPT button on the COMAND* unit. A pop-up
window will appear in the COMAND* display to
indicate that a Tele Aid call is in progress. After
the Tele Aid call has ended, the optional cellular
phone switches on again. A PIN entry might be
necessary.

263 Controls in detail
Useful features
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button•, and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid inoperative appears
for approximately 10 seconds in the multi-
function display.Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 264) for instruc-
tions on initiating an emergency call man-
ually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
Call connected appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
Warning!G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on
during the system self-check or if any of
these indicators remain illuminated
constantly in red and/or the message
Tele Aid inoperative is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

264 Controls in detail
Useful features
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if:

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time.

the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center.Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.iLocation of the vehicle on a map is only
possible if the vehicle is able to receive signals
from the GPS satellite network and pass the
information on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.

265 Controls in detail
Useful features
Press SOS button2 briefly.
The indicator lamp in SOS button2
flashes until the emergency call is con-
cluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Vehicles with separate telephone*
compartment
1Roadside Assistance button
Vehicles with storage compartment
1Roadside Assistance button
Open the telephone* compartment or,
depending on production date, open
the storage compartment see
“Storage/telephone* compartment
under armrest” (
page 252).
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
iDepending on production date, your vehicle
may be equipped with a storage compartment
only. The Roadside Assistance button• is
then located in the rear of the storage compart-
ment (
page 252).


266 Controls in detail
Useful features
Press and hold button 1 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on ignition
(together with the SOS button and the
Information button¡).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing the buttont on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or COMAND*
head unit.


267 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Vehicles with separate telephone*
compartment
1Information button
Vehicles with storage compartment
1Information button
Open the telephone* compartment or,
depending on production date, open
the storage compartment see
“Storage/telephone* compartment
under armrest” (
page 252).
Press and hold button 1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
iDepending on production date, your
vehicle may be equipped with a storage com-
partment only. The Information button¡ is
then located in the rear of the storage compart-
ment (
page 252).

268 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside
Assistance button•).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The
message
Call failed appears in the multi-
function display.
Information calls can be terminated using the
button
t on the multifunction steering
wheel or the respective button for ending a tele-
phone call on the audio system or COMAND*
head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your Mercedes-Benz Center and have the
system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative, except
Roadside Assistance and Information calls,
which can also be terminated by pressing the
tbutton on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.

269 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
handle again.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response
Center. See “Anti-theft alarm system”
(
page 90) and “Tow-away alarm” (page 91).