MERCEDES-BENZ SLS AMG COUPE 2013 C197 Owner's Manual

X
Fold down the sun visor.
X Pull the sun visor out of bracket 0044.
X Swing the sun visor to the side.
X Slide the sun visor horizontally as desired. Ashtray
i You can remove the ashtray insert and
use the resulting compartment for
stowage.
! The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged. Example: Coupe
X
To open: briefly press the middle of
cover 0043.
The stowage compartment opens.
X To remove the insert: slide insert0044
forwards in the direction of the arrow.
X Remove insert 0044.
X To re-install the insert: place insert0044
into the holder and press it in the opposite
direction of the arrow until it engages.
X To close: fold down cover 0043. Cigarette lighter
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter. Features
199Stowage and features Z

Example: Coupe
X
Select key position 2with the Start/Stop
button.
X To open: briefly press the middle of
cover 0043.
The stowage compartment opens.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out
automatically when the heating element is
red-hot.
X To close: fold down cover 0043. 12 V sockets
Points to observe before use X
Turn the SmartKey to position 1in the
ignition lock (Y page 113).
The sockets can be used for accessories with
a maximum current draw of 180 W (15 A), e.g.
lamps or chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i You can also use the sockets when the
ignition is switched off. An emergency cut-
out ensures that the on-board voltage does
not drop too low. If the on-board voltage is
too low, the power to the sockets is
automatically cut. This ensures that there
is sufficient power to start the engine. Socket in the glove box
X
Open the glove box (Y page 196).
Lift up the cover of socket 0043.
Socket on the center console !
If accessories are connected, make sure
that a maximum current draw of 15 A is not
exceeded. Otherwise, you will overload the
fuse. Example: Coupe
X
To open: briefly press the middle of
cover 0043.
The stowage compartment opens.
X Lift up the cover of socket 0044.
X To close: fold down cover 0043.200
FeaturesSto
wage an d features

mbrace
7
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the 00D9MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this
password to log onto the mbrace area under
"Owners Online" at http://
www.mbusa.com 8
.
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center. The mbrace system The mbrace system provides various
services, e.g.:
R
automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
X Press the 0081or0082 button on the
multifunction steering wheel.
or
X Use the volume controller of COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 9
.
Self-diagnosis of the system After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following conditions
occurs:
R
the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the 0052Roadside
Assistance button does not light up during
the system self-diagnosis.
R the indicator lamp in the 00D9information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button, the
0052 Roadside Assistance button or the
00D9 information button continues to light
up red after the system self-diagnosis.
R the Tele
Tele Aid AidInoperative
Inoperative orTele
Tele Aid
Aid
Not Activated
Not Activated message appears in the
multifunction display after the system self-
diagnosis.
7 The system is called TELE AID in Canada.
8 USA only.
9 USA only. Features
201Stowage an d features Z

If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the 00D9MB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears in the multifunction display. The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means. 202
FeaturesStowage and features

Making an emergency call
X
To initiate an emergency call
manually: press cover 0043briefly to open.
X Press SOS button 0044briefly.
The indicator lamp in SOS button 0044
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 0043.G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants. Roadside Assistance button X
Press and hold Roadside Assistance
button 0043for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0043
flashes while the call is active. The
Connecting Connecting Call
Callmessage appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Call
Connected
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized Features
203Stowage and features Z

Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0043is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call
Call Failed Failed message appears on the
multifunction display.
X To end a call: press the007Fbutton on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press and hold MB Info call button 0043for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0043flashes while
the connection is being established. The
Connecting
Connecting Call Callmessage appears in the
multifunction display and COMAND is
muted. If a connection can be made, the
Call Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 10
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Call Failed Failed message appears on the
multifunction display.
X To end a call: press the007Fbutton on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
10 USA only. 204
FeaturesStowage and features

Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the 007F
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND i
Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered. The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No , the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at Features
205Stowage and features Z

1-800-FOR-MERCede
s(1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely
Doors Locked Remotely message appears
in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics to the operating conditions, dependent on the
speed of the vehicle.
Example: Coupe
i
If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button 0043to extend and retract the
rear spoiler manually for cleaning.
Button 0043is not used to operate the rear
spoiler.
If you drive at speeds above 75 mph
(120 km/h), the rear spoiler extends
automatically. Button 0043flashes until the rear
spoiler has extended and then lights up in red.
If you drive at speeds above 50 mph
(80 km/h), the rear spoiler remains
extended. Button 0043remains lit in red.
If you drive at speeds below 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button 0043flashes until the rear
spoiler has retracted and then goes out.
Extending and retracting the rear
spoiler manually You can extend and retract the rear spoiler
manually for cleaning.
G
WARNING
During manual retraction of the rear spoiler,
make sure that nobody becomes trapped. If
there is a danger of someone becoming
trapped, release the rear spoiler button to 206
FeaturesStowage and features

pause retraction. The rear spoiler is then
extended again.
Never leave children unsupervised in the
vehicle. They could unintentionally retract the
extended rear spoiler. Someone could then
become trapped and seriously injured.
! Do not enter an automatic car wash with
the rear spoiler extended. Otherwise, the
rear spoiler may be damaged.
Only extend the rear spoiler in order to
clean it by hand. Retract it again when you
have finished cleaning it.
X Close the trunk lid.
X Select key position 2with the Start/Stop
button.
X To extend: press button 0043.
The rear spoiler is extended.
Button 0043flashes until the rear spoiler has
extended and then lights up in red.
X To retract: press and hold button 0043until
the rear spoiler is completely retracted.
Button 0043flashes until the rear spoiler has
retracted and then goes out.
Rear Spoiler retracts manually
Rear Spoiler retracts manually
appears in the display.
i If you release button 0043while retracting
the rear spoiler, it extends again
automatically. Features
207Stowage and features Z

Problems with the rear spoiler
Problem Possible causes/consequences and
0050
0050Solutions The rear spoiler stops
before reaching the
end position when
retracting manually. You have opened the trunk lid while manually retracting the rear
spoiler.
X
Close the trunk lid.
The rear spoiler extends or, if you press and hold button 0043,
continues retracting. The rear spoiler stops
before reaching the
end position when
retracting/extending
manually. You have switched off the ignition.
X
Switch the ignition back on.
X Press button 0043to extend/retract the rear spoiler.
The rear spoiler extends/retracts. The rear spoiler cannot
be retracted again after
manually extending it. You have opened the trunk lid while manually extending the rear
spoiler.
X
Close the trunk lid. The rear spoiler does
not extend or retract
automatically. The rear spoiler's movement is blocked, e.g. by an object jammed
between the body and the rear spoiler.
X
Remove the object. Garage door opener
Important safety notes The HomeLink
®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100 G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage. 208
FeaturesStowage and features