mileage MERCEDES-BENZ SPRINTER 2014 MY14 Maintenance Booklet

Publication details
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© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated or otherwise
reproduced, in whole or in part, without writ-
ten permission.
Printed in the USA.
Thank you for choosing the new Sprinter
We hope you enjoy your Sprinter. Vehicle
safety and operational reliability are two very
important factors. To maintain them, regular
maintenance services are necessary.
We continuously strive to improve our prod-
ucts and ask for your understanding that we
reserve the right to make changes to the peri-
odic maintenance work for our vehicles.
The information in this booklet is accurate at
time of printing. At the time of your scheduled
maintenance appointments with your author-
ized Sprinter dealer, the most current service
information will be utilized for your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to
the periodic maintenance work required for
your vehicle. PLEASE NOTE
WE STRONGLY RECOMMEND THAT YOU
HAVE YOUR VEHICLE SERVICED BY AN
AUTHORIZED SPRINTER DEALER WHO IS
FULLY EQUIPPED TO PROVIDE THIS SERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BE USED.
EMISSION CONTROL COMPONENTS AND
SYSTEMS CAN BE MAINTAINED, REPLACED,
OR REPAIRED BY ANY AUTOMOBILE REPAIR
WORKSHOP OR INDIVIDUAL USING CERTI-
FIED PARTS.
THE USE OF DEFECTIVE OR NON-EQUIVA-
LENT PARTS CAN RESULT IN YOUR EMIS-
SIONS PERFORMANCE WARRANTY CLAIM
BEING DENIED. Symbols
The following symbols are used in this Main-
tenance Booklet: G
WARNING
Warning notices draw your attention to haz-
ards that may endanger your health or life, or
the health or life of others.
! Highlights hazards that may result in dam-
age to your vehicle.
i Helpful tips or other useful information.
Y Page This symbol informs you where you
can find further information on a
topic.
YY This continuation symbol indicates
that a warning or procedure is con-
tinued on the next page. Vehicle sales/Vehicle warranty
issuer/Spare parts sales organization
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
Customer Assistance Center:
1-877-762-8267
Mercedes-Benz USA, LLC is a Daimler com-
pany
As at 03.06.2013

Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The mainte-
nance computer tracks distance driven and
the time elapsed since your last service. The
service is shown in the multifunction display
in the instrument cluster.
The multifunction display shows a message
approximately one month before the mainte-
nance service is due. It indicates when the
next service is due in miles or days.
The symbols or letters on the service display
show the type of service that is due.
0099 orA
A Oil service plus
009A orB B Maintenance service
Services are carried out in a series defined as
A-B. The first oil service plus (Service A) is due
after 15,000 miles. The first maintenance
service (Service B) is due after 30,000 miles.
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^0099Service A: Due in ... days Service A: Due in ... days
^0099Service A: Due in ... miles Service A: Due in ... miles
^0099Service A Due now Service A Due now
Vehicles without steering wheel buttons
One of the following messages appears:
^ 0099 for service A
^ 009A for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter Dealer resets the service
display during the service appointment. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^0099Service A: Exceeded by ...
Service A: Exceeded by ...
days days
^0099Service A: Exceeded by ... Service A: Exceeded by ...
miles miles
Additionally, a warning tone sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
ten seconds after switching on the ignition
the 0099 or009A symbol flashes for the
service. A minus sign also appears in front of
the service due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, starting
from (Y
page 9). Following every mainte-
nance service, the authorized Sprinter dealer
will reset the service interval display by con-
firming the maintenance work performed.
The authorized Sprinter dealer performing the
maintenance service will confirm the work
has been carried out using the confirmation
pages in this Maintenance Booklet
(Y page 15).
We continuously strive to improve our prod-
ucts and ask for your understanding that we
reserve the right to make changes to the peri-
odic maintenance work for our vehicles.
The information in this booklet is accurate at
time of printing. At the time of your scheduled
maintenance appointments with your author-
ized Sprinter dealer, the most current service
information will be utilized for your vehicle's
age or mileage. Please check with your
authorized Sprinter dealer for any changes to
the periodic maintenance work for your vehi-
cle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset 4
IntroductionMaintenance Booklet

should only be performed once the corre-
sponding maintenance service has been
carried out. Resetting the ASSYST service
interval display without performing the cor-
responding maintenance service may
result in engine damage and/or damage to
other vehicle parts that are not covered by
the New Vehicle Limited Warranty. Tire rotation
Your vehicle's tires are a critical component
to overall vehicle performance and stability.
The useful life of tires will vary and is propor-
tional to tire type, speed rating, ambient con-
ditions, tire loads, tire inflation pressure, road
surfaces, and individual driving style. We
therefore recommend regularly checking the
tires for wear and correct tire pressure, and -
if the tire configuration allows - that the tires
are rotated regularly.
Tires can only be rotated on vehicles with the
same tire size on the front and rear axles.
If your vehicle's tire configuration allows for
tire rotation, tire rotation should be per-
formed in accordance with the recommended
intervals, or sooner at the first signs of irreg-
ular (uneven) tread wear. Tire rotation rec-
ommendations will likely necessitate a tire
rotation at least at every maintenance
service.
Single tires at rear If your vehicle is equipped with tires of the
same size, tires can be rotated by following a
front-to-rear rotation pattern that will main-
tain the intended rotation (spinning) direction
of the tire (on unidirectional tires, an arrow on
the sidewall indicates the intended rotation
or spinning direction of the tire).
Dual tires at the rear If your vehicle is equipped with tires of the
same size, the tires on the front axle can be
rotated with the inner tires on the rear axle in
pairs so that the intended rotation (spinning) direction of the tires remains the same. If the
tread pattern on the tires is not unidirectional,
the outer tires on the rear axle can be rotated
from one side to the other. Diagram showing tire rotation for single and dual
tires
This Maintenance Booklet contains a practi-
cal tire rotation confirmation page, which you
can use to record the date and mileage for
every tire rotation (Y
page 5). Arduous operating conditions
The maintenance intervals have been deter-
mined so that under normal operating condi-
tions the vehicle should operate properly
between maintenance services. Arduous
operating conditions may require that the fol-
lowing parts be replaced at shorter intervals:
R INTERIOR FILTERS
(Examples: dust filter, recirculating air fil-
ter, activated charcoal filter or combination
filter) are to be replaced as indicated by the
maintenance computer. Under severe dust
conditions, or if the climate control is oper-
ated frequently in air recirculation mode,
the filters should be replaced more fre-
quently than indicated by the maintenance
computer.
R COOLANT
The coolant (water/anticorrosion/anti-
freeze mixture) should be replaced at the
specified maintenance intervals.
The coolant may need to be replaced more
frequently if it is not maintained correctly Introduction
5Maintenance Booklet

!
Only use DEF according to ISO 22241. Do
not add special additives to DEF or dilute it
with water. This can damage the BlueEFFI-
CIENCY ®
exhaust gas aftertreatment. Description of maintenance work for
the exhaust system
The composition of exhaust emissions is
influenced not only by the exhaust gas after-
treatment system, but also by various engine
parts and their settings.
Maintenance of the exhaust system must
therefore include these engine parts. Some
maintenance jobs are actually only tests.
They are important, however, because they
allow early detection of discrepancies which
can later lead to increased exhaust emis-
sions. It is generally less costly to adjust devi-
ations of this sort immediately than to wait
until they incur high repair costs. The main-
tenance intervals have been determined so
that the vehicle, under normal operating con-
ditions, should operate properly between
maintenance services. Changing the engine oil and filter
Change the engine oil and oil filter every
15,000 miles. If oil consumption should
increase, determine the cause and take nec-
essary corrective steps. Do not reset the
service interval display if the oil level is filled
up or the oil is changed at times other than
the recommended intervals. Replacing the air filter
In normal dust conditions, replace the air fil-
ter every 45,000 miles. Clean the air filter cap
and housing before removing the air filter. Replacing the fuel filter
Replace the fuel filter every 30,000 miles Checking the diesel particle filter
The saturation level of the diesel particle filter
must first be checked at 90,000 miles.
If the saturation level is still below the thresh-
old value at 90,000 miles, the saturation level
of the diesel particle filter must be checked
again at each subsequent oil service plus/
maintenance service.
If the level of the diesel particle filter is above
the limit value, the diesel particle filter should
be replaced.
Once the new diesel particle filter has been
installed, the checking cycle starts again after
90,000 miles. Checking and adding DEF
Check and add DEF every 15,000 miles. Maintenance service
Vehicle maintenance work (including
exhaust system maintenance)
i The maintenance services should be car-
ried out at the specified mileage or after the
specified number of years (whichever
comes first).
You can find detailed descriptions of the
maintenance services here (Y page 9).
You can find a description of the scope of
maintenance for the exhaust system here
(Y page 8). 8
Maintenance serviceMaintenance Booklet

Oil service
plus Maintenance
service Parking brake: check lever travel
^
Service indicator
Reset the maintenance computer
^ ^
Additional work
Once as part of the first Service A
Retighten nuts and bolts
Rear axle: retighten u-bolts
Every third engine oil change
Replace air filter element (at least every 4 years, observe installation date!)
Every fourth engine oil change
Automatic transmission: oil and filter change
Replace the poly-V-belt
For the first time at 9,0000 miles
Check saturation level of the diesel particle filter (observe installation date!)
Every 2 years (J2)
Hydraulic brake system: renew brake fluid
Every sixth maintenance Service B/every 10 years (J10)
Rear axle: oil change
Every sixth maintenance Service B/every 15 years (J15)
Renew coolant (observe coolant mixture ratio)
Confirmation
Tire rotation
For information about tire rotation, see (Y page 5).Date: Mileage:
Date: Mileage:
Date: Mileage: Confirmation
11Maintenance Booklet

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ConfirmationMaintenance Booklet

Date: Mileage:
Date: Mileage: Confirmation
13Maintenance Booklet

Delivery inspection
Delivery inspection
Carried out according to factory specifications
Mileage
Location
Date
Signature
Signature/stamp from an authorized Sprinter Dealer14
Confir
mationMaintenanc e Booklet

Maintenance service
Date
Mileage
Repair order no. Service A
Service B
Work in addition to the maintenance
service
J2 J10 J15
Oil change
Engine Viscosity Sheet No.
Automatic transmission
Sheet No. Rear axle
Sheet No. Replaced:
Air filter element
Fuel filter with water separator
Dust filter: heating/ventilation
Coolant
Brake fluid
DEF
Diesel particle filter Diesel particulate filter checked
Diesel particulate filter replaced
Signature/stamp from an authorized Sprinter dealer Confirmation
15Maintenance Booklet

Date
Mileage
Repair order no. Service A
Service B
Work in addition to the maintenance
service
J2 J10 J15
Oil change
Engine Viscosity Sheet No.
Automatic transmission
Sheet No. Rear axle
Sheet No. Replaced:
Air filter element
Fuel filter with water separator
Dust filter: heating/ventilation
Coolant
Brake fluid
DEF
Diesel particle filter Diesel particulate filter checked
Diesel particulate filter replaced
Signature/stamp from an authorized Sprinter dealer16
ConfirmationMaintenance Booklet