automatic transmission MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

engine's air suction nozzles and this can
cause engine damage.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level of standing water should not
be above the lower edge of the front
bumper
R do not drive faster than walking speed Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop in good time at the onset
of winter.
i Do not cover the radiator, e.g. with a win-
ter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 288).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 288).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise
control. 158
Driving tipsDriving and parking

X
Briefly pull the cruise control lever towards
you 0044.
X Release the accelerator pedal.
Cruise control is activated and resumes the
vehicle's speed to the last speed stored.
i When you pull the cruise control level
towards you for the first time after starting
the engine, cruise control adopts the cur-
rent speed.
Setting the speed It may be a moment before the vehicle starts
to accelerate or brake to the set speed. Take
this delay into account when setting the
speed.
X Briefly push the cruise control lever
upwards 0043to increase the speed or down-
wards 0087to reduce the speed.
The last speed stored is increased/
reduced in increments of 1 mph (1 km/h).
Or
X Press and hold the cruise control lever
up 0043 or down 0087until the desired speed
has been reached.
X Release the cruise control lever.
The current speed is stored.
i Cruise control is not deactivated if you
depress the accelerator pedal. If you accel-
erate briefly to overtake, for example,
cruise control resumes the vehicle’s speed
to the last speed stored after you have fin-
ished overtaking.
Deactivating cruise control There are various ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards 0085.
Or
X Apply the brakes.
The last speed set remains stored. The last
speed stored is deleted when you switch off
the engine. Cruise control is deactivated automatically
when:
R
you apply the brakes
R you apply the parking brake and the 0066
indicator lamp in the instrument cluster
lights up
R you are driving slower than 20 mph
(30 km/h)
R you shift the automatic transmission to
neutral position Nwhile the vehicle is in
motion
R ESP ®
or ASR intervenes
R there is a malfunction in the ESP ®
, ASR or
ABS system Driving systems
163Driving and parking Z

Observe the following when towing a trailer:
R Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling charac-
teristics.
R Before driving, check:
-that the trailer tow hitch and ball cou-
pling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer combina-
tion away carefully. Brake manually using
the brake controller and check that the
brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 244).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
R If possible, do not brake suddenly, but
rather moderately at first so that the trailer can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases dra-
matically while the air-conditioning system
is switched on, switch off the air-condition-
ing system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the maxi-
mum level. Open the windows if necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional dis-
tance before you can return to your original
lane. Uncoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake. Towing a trailer
177Driving and parking Z

DEF gauge
Vehicles without steering wheel but-
tons If the supply of DEF is less than 1.5 US gal
(5.5 l), the 00E2indicator lamp lights up and
the 0099 dEF Chk
dEF Chk display message appears.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2indicator
lamp lights up and the 0099StArtS RExx
StArtS RExx
display message appears. In the display, xx
xx
corresponds to the number of possible
remaining engine starts (16 16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).
Vehicles with steering wheel buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the Check Diesel Exhaust Fluid
Check Diesel Exhaust Fluid
See
See Operator's
Operator's Manual
Manualmessage is shown
in the display.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2xx
xx
starts remaining starts remaining message is displayed. In
the display, xx
xxcorresponds to the number of
possible remaining engine starts ( 16
16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).On-board computer (vehicles without
steering wheel buttons) Operating the on-board computer
General notes The on-board computer is activated as soon
as you turn the key to position 1in the ignition
lock.
The on-board computer shows vehicle infor-
mation and settings in the display. You can control the display and the settings
in the on-board computer using the adjust-
ment buttons on the instrument cluster.
Standard display
0043
Odometer
0044 Trip odometer
0087 Clock
0085 Outside temperature or digital speedom-
eter
0083 Fuel gage (Y page 183)
0084 Selector lever position or current shift
range with automatic transmission
(Ypage 144)
X To call up the standard display: turn the
key to position 2in the ignition lock.
X Press the 0079menu button for longer than
one second.
The information shown in the display
changes from the outside temperature to
the digital speedometer. Menus in the on-board computer
Overview If you wish to exit a menu and go to the stand-
ard display:
X
Press the 0079menu button for longer than
1 second.
Or
X Do not press any button for 10 seconds.
The display accepts the changed settings. 184
On-boa
rdcompu ter (vehicles without steering wheel buttons)On-board computer and displays

R
Only use jumper cables that have a suffi-
cient cross-section and insulated terminal
clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into con-
tact with parts such as the V-belt pulley or
the fan. These parts move when the engine
is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 136).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 137).
X Open the hood (Y page 250). Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 319).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. Tow-starting and towing away
279Breakdown assistance Z

!
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being
towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
Observe the legal requirements for the rele-
vant country when towing.
It is preferable to have the vehicle trans-
ported on a transporter or trailer instead of
towing it.
The automatic transmission selector lever
must be in the Nposition when towing the
vehicle.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot move the selector lever to position
N on vehicles with automatic transmission.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 71). You
could otherwise lock yourself out of the
vehicle when pushing or towing away the
vehicle. Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear tow-
ing eye 0044. If you tow or tow-start a vehicle,
attach the towing device to rear towing
eye 0044.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer
tow hitch (Y page 173).
Installing the front towing eye
X Take the towing eye and screwdriver from
the vehicle tool kit (Y page 276).
X Press cover 0043and remove cover 0043from
the opening.
You will see the fixture for the towing eye.
X Screw in the towing eye clockwise to the
stop.
X Insert screwdriver into the towing eye and
tighten it. 280
Tow-starting and towing awayBreakdown assistance

Removing the front towing eye
X
Remove the screwdriver from the vehicle
tool kit.
X Insert the screwdriver into the towing eye
and turn the screwdriver counter-clock-
wise.
X Unscrew the towing eye.
X Insert cover 0043with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and screwdriver back
in the vehicle tool kit. Towing in the event of malfunctions
With transmission damage !
Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
If the vehicle has transmission damage, have
the propeller shaft removed before towing
away.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position P. In
order to be able to shift the automatic trans-
mission to position N, you must provide
power to the vehicle's 12 V electrical system
in the same way as when jump-starting
(Y page 278).
Have the vehicle transported on a transporter
or trailer. Towing with the front or rear axle
raised
General notes !
The ignition must be switched off if the
vehicle is being towed with the front or rear axle raised. Otherwise, ESP
®
may intervene
and damage the brake system.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is dam-
aged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed a maximum of 30 miles
(50 km). For a
towing distance of over 30 miles (50 km), you
must remove the propeller shafts to the
driven axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 96).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km). Tow-starting and towing away
281Breakdown assistance Z

Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), you must
remove the propeller shafts to the driven
axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock. X
Switch on the hazard warning lamps
(Y page 96).
X Do not exceed the towing speed of
30 mph (50 km/h) and the towing distance
of 30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
Information on "Jump-starting" can be found
at the beginning of the "Breakdown assis-
tance" section ( Ypage 278). 282
Tow-starting and towing awayBreakdown assistance

Diagram showing tire rotation for single and dual
tires
Single tires: if the tires are of identical
dimensions, you can rotate both wheels on
both the front and rear axles so that the tires'
original direction of rotation is maintained. On
unidirectional tires, an arrow on the sidewall
shows the prescribed direction of rotation of
the tire.
Twin rear tires: if the tires are of identical
dimensions, you can rotate the wheels on the
front axle and the inner wheels on the rear
axle in pairs such that the original direction of
tire rotation is retained. With unidirectional
tires, you may rotate the outside wheels at
the rear axle from one side to the other. Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
You may mount a spare wheel against the
direction of rotation. Observe the time
restriction on use as well as the speed limi-
tation specified on the spare wheel. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from contact with oil, grease and fuel. Mounting a wheel
Vehicle preparation X
Stop the vehicle as far away as possible
from traffic and on a level, firm and non-slip
surface.
X If your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
X Apply the parking brake.
X Turn the front wheels to the straight-ahead
position.
X Move the selector lever of the automatic
transmission to position P.
X Switch off the engine.
X Passengers should leave the vehicle. Make
sure that the passengers are not endan-
gered as they do so.
X Make sure that no one is near the danger
area while the wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Place the warning triangle or warning lamp
at a suitable distance.
Observe legal requirements.
X Secure the vehicle to prevent it from rolling
away.
i Observe the safety notes on parking in the
section on "Driving and parking"
(Y page 151).
X On level terrain: place chocks or other
suitable objects under the front and rear of
the wheel that is diagonally opposite the
wheel to be changed.
X On slight inclines: place chocks or other
suitable objects under the wheels on the
front and rear axles opposite the wheel to
be changed. 308
Changing wheelsWheels and tires

Transmission and power steering oil
Automatic transmission Service product: automatic transmission
fluid Product name/number Maintenance
interval Shell ATF 3403/M-115
MB Sheet No. 236.10 —
Fuchs/Shell ATF 3353
MB Sheet No. 236.12
Further information can be obtained at any
qualified specialist workshop.
Rear axle Service product: transmission oil
Product name/number Maintenance
interval BP Energear Hypo DC
80W-90
MB Sheet No. 235.20 —
Mobil Delvac Synthetic
Gear Oil 75W-90
MB Sheet No. 235.8
Further information can be obtained at any
qualified specialist workshop.
Steering Service product: power steering fluid
Product name/number Maintenance
interval Mobil ATF-D,
Exxon Mobil Corporation
or equivalent
MB Sheet No. 236.3 — The steering is maintenance-free. Further
information can be obtained at any qualified
specialist workshop. Brake fluid
G
WARNING
Brake fluid is hazardous to health. Do not
swallow brake fluid. See a doctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid.
Store brake fluid only in the original closed
container and keep it out of the reach of chil-
dren. Comply with safety regulations when
handling brake fluid. G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! Brake fluid corrodes paint, plastic and
rubber. If paint, plastic or rubber has come
into contact with brake fluid, rinse with
water immediately.
Only use brake fluids approved for Sprinter
vehicles. Always check for the identification
DOT 4 plus.
Information about approved brake fluids can
be found in the Maintenance Booklet or
obtained at any qualified specialist workshop. 328
Service products and capacitiesTechnical data