key MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Trailer towing
................................. 146
Transmission oil change ................328
Automatic transmission emer-
gency mode ....................................... 147
Auxiliary heating Activating/deactivating heater
booster mode ................................ 130
Conditions for switching on ...........123
Heating time .................................. 123
Important safety notes ..................122
Operating with the button (control
panel) ............................................ 124
Operation with the remote
control ........................................... 125
Operation with the timer ................127
Problem (malfunction) ...................132
Selecting a switch-on time ............. 124
Setting the switch-on time .............125
see Auxiliary heating
AUX port ............................................ .240
Axle load, permissible (trailer tow-
ing) ...................................................... 333 B
Backup lamps Replacing bulbs ............................. 103
Backup lamps (Chassis Cab)
Replacing bulbs ............................. 104
BAS (Brake Assist System)
Display message ............................ 207
Function/notes ................................ 57
Indicator lamp ................................ 221
Basic settings
see Settings
Battery
Isolating switch .............................. 136
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes ....................68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 266
Charge indicator lamp ...................225
Charging ........................................ 266
Disconnecting and connecting
(driver's footwell) ........................... 262Disconnecting and connecting
(engine compartment)
...................264
Disconnecting and reconnecting
(base of driver's seat) ....................265
Display message ............................ 219
Important safety notes ..................260
Installing/removing (base of driv-
er's seat) ........................................ 266
Installing/removing (driver's foot-
well) ............................................... 263
Installing/removing (engine com-
partment) ....................................... 265
Jump starting ................................. 278
Location ......................................... 261
Removing/installing the floor cov-
ering (driver's footwell) ..................261
Before driving off
Important safety notes ..................138
Belt
see Seat belts
Bleeding the fuel system ..................143
Blind Spot Assist Activating/deactivating .................166
Notes/function .............................. 164
Trailer towing ................................. 166
Bodies
Body/equipment mounting direc-
tives for trucks ................................. 28
Bottle holder ...................................... 237
see Cup holder
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level .........................256
Display message ............................ 208
Notes ............................................. 328
Warning lamp ................................. 222
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 207
Indicator lamp ................................ 225 Index
5

Brakes
ABS .................................................. 56
Adaptive Brake Assist ......................59
Applying the parking brake ............152
BAS .................................................. 57
Brake fluid (notes) .........................328
Checking brake fluid leve l.............. 256
Display messages ..........................207
EBD .................................................. 57
Important safety notes ..................156
Maintenance .................................. 221
Parking brake (notes) ..................... 157
Riding tips ...................................... 156
Brake system
Malfunction ................................... .207
Warning lamp ................................. 221
Breakdown
Fire extinguisher ............................ 278
First-aid kit .................................... 277
Jump-starting ................................. 278
Reflective safety jacket .................. 277
Vehicle tool kit ............................... 276
Warning lamp ................................. 277
Warning triangle ............................ 277
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing a bulb
Bulb failure indicator ..........................92C
Care Car wash ........................................ 267
Display ........................................... 272
Exterior lights ................................ 270
Notes ............................................. 267
Paint .............................................. 269
Plastic trim .................................... 272
Power washer ................................ 268
Rear view camera .......................... 271
Roof lining ...................................... 273
Seat belt ........................................ 273
Seat cover ..................................... 272
Selector lever ................................ 272
Sensors ......................................... 270
Sliding door ................................... 271Steering wheel
............................... 272
Step (electrical) ............................. 271
Trim pieces .................................... 272
Washing by hand ........................... 268
Washing the engine .......................269
Wheels ........................................... 269
Windows ........................................ 269
Wiper blades .................................. 270
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ...................28
Cargo tie-down points and tie
downs
Important safety notes ..................244
Cargo tie-down rings
Installing ........................................ 246
Permissible tensile loa d................. 331
Car wash (care) ................................. 267
CD player/CD changer ......................190
Cell phone see Mobile phone
Center console overview ....................37
Central locking Automatic locking ............................ 71
Important safety notes ....................71
Locking/unlocking (buttons) ...........71
Locking/unlocking (SmartKey) ........66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............105
Backup lamp (Chassis Cab) ...........104
Backup lamps ................................ 103
Bi-Xenon bulbs ............................... 100
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............104
Cornering lamps ............................ 102
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 102
Display message ............................ 210
Front interior light ..........................106
High-beam headlamps ...................101
Interior light ................................... 106
Interior lighting .............................. 106
License plate lamp .........................1046
Index

Standard display (vehicles with-
out steering wheel buttons)
...........184
Standard display (vehicles with
steering wheel buttons) .................189
see Warning and indicator lamps
Display messages
Calling up the message memory ....200
Driving systems ............................. 216
Engine ............................................ 213
Important safety notes ..................199
Lights ............................................ .210
Safety systems .............................. 206
SmartKey ....................................... 220
Tires ............................................... 218
Vehicle .......................................... .219
Distance recorder ............................. 189
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ...................59
Function/notes ................................ 58
Warning lamp ................................... 59
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 220
Indicator lamp ................................ 230
Drinking and driving .........................154
Drinks holder see Bottle holder
see Cup holder
Driver's/co-driver's door
Unlocking ......................................... 72
Driver's seat
see Seats
Driving abroad ................................... 155
Driving off-road see Off-road driving
Driving on flooded roads ..................157
Driving on rough terrain Checklist before driving off-road .... 160
Driving safety systems
ABS (Anti-lock Braking System) .......56
Adaptive Brake Assist ......................59
ASR (Acceleration Skid Control )...... 60 BAS (Brake Assist System)
..............57
Distance warning function ...............58
EBD (electronic brake force distri-
bution) ............................................. 57
Important safety information ...........56
Overview .......................................... 56
Driving systems
Blind Spot Assist ............................ 164
Cruise control ................................ 161
Display message ............................ 216
Lane Keeping Assist ......................166
PARKTRONIC ................................. 168
Driving tips
Automatic transmission .................146
Brakes ........................................... 156
Break-in period .............................. 136
Downhill gradient ........................... 156
Drinking and driving .......................154
Driving abroad ............................... 155
Driving in winter ............................ .158
Driving on flooded roads ................157
Driving on wet roads ......................157
Exhaust check ............................... 154
Fuel ................................................ 154
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Important safety notes ..................136
Limited braking efficiency on
salted road s................................... 157
Off-road driving .............................. 159
Overrun cut-off .............................. 154
Snow chains .................................. 289
Speed limitation ............................ .155
Towing a trailer .............................. 173
Transport by rail ............................ .156
Wet road surface ........................... 156 E
EBD (electronic brake force distri-
bution) Display message ............................ 208
Function/notes ................................ 57
Indicator lamps .............................. 221
ECO Start (Euro 6 engines)
General notes ................................ 140
Electrical closing assist ......................73 Index
9

Installing/removing the ball cou-
pling
.................................................... 175
Instrument cluster Fuel gage ....................................... 183
Important safety notes ..................182
Instrument cluster lighting .............183
Outside temperature displa y.......... 183
Overview .......................................... 34
Speedometer ................................. 183
Tachometer ................................... 183
Warning and indicator lamps ...........35
Instrument cluster lighting ..............183
Instrument lighting see Instrument cluster lighting
Interior lighting ................................... 98
Front ................................................ 98
Motion detectors ........................... 100
Notes on replacing bulbs ...............106
Replacing bulbs ............................. 106
Switching the rear compartment
lighting on centrally .........................99
Interior motion sensor
Arming ............................................. 63
Deactivating .................................... .64
Function ........................................... 63
Switching off .................................... 64J
Jack Jacking points ................................ 309
Preparation .................................... 309
Storage location ............................ 276
Using ............................................. 309
Jump-starting ..................................... 278K
Key Position in the ignition lock ............ 137
see SmartKey
Kickdown ........................................... 146 L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating .................167
Function/notes ............................. 166
Language
Display (vehicles with steering
wheel buttons) ............................... 192
Lashing points and tie downs
Permissible tensile loa d................. 331
LATCH-type (ISOFIX) child seat
anchors ................................................ 52
License plate lamp Replacing bulbs ............................. 104
License plate lamp (Chassis Cab)
Replacing bulbs ............................. 104
Lighting
Light switch ..................................... 93
see Lights
Lights
Activating/deactivating daytime
running lamps (on-board com-
puter with steering wheel but-
tons) .............................................. 194
Activating/deactivating daytime
running lamps (vehicles with
steering wheel buttons) ...................93
Activating/deactivating surround
lighting (vehicles with steering
wheel buttons) ............................... 195
Active light function .........................97
Automatic headlamp mode ..............94
Bulb failure indicator ........................92
Cornering light function ...................96
Driving abroad ............................... 155
Fog lamps ........................................ 94
Hazard warning lamps .....................96
Headlamp range .............................. 95
Highbeam Assist .............................. 97
High beam flasher ............................ 95
High-beam headlamps .....................95
Low-beam headlamps ......................93
Parking lamps .................................. 93
Rear fog lamp .................................. 9412
Index

Side windows
Cleaning ......................................... 269
Hinged side windows .......................78
Important safety information ...........78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) .....................79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 271
Closing assist ................................... 73
Important safety notes ....................72
Opening/closing .............................. 72
SmartKey
Changing the battery .......................69
Changing the locking system set-
tings ............................................... 196
Checking the battery .......................68
Display message ............................ 220
Door central locking/unlocking .......66
Important safety notes ....................66
Loss ................................................. 70
Problem (malfunction) .....................70
SmartKey positions (ignition lock) ..137
Snow chains ...................................... 289
Sockets .............................................. 238
Spare wheel General notes ................................ 314
Important safety notes ..................313
Removing/mounting ..................... .314
Specialist workshop ............................ 26
Special seat belt retractor .................. 54
Speed, controlling see Cruise control
Speedometer
Digital (vehicles without steering
wheel buttons) ............................... 184
Digital (vehicles with steering
wheel buttons) ............................... 193
Selecting display unit (vehicles
with steering- wheel buttons) ........192
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop SRS (Supplemental Restraint Sys-
tem)
Introduction ..................................... 42
Warning lamp (function) ..........42, 225
Standing lamps
Replacing bulbs (rear) ....................103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ....................104
Starting (engine) ................................ 138
Start-off assist Display message ............................ 207
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 272
Step
see Electrical step
Sticker
Warning notes .................................. 26
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments Eyeglasses compartment ...............233
Glove box ...................................... .232
Important safety notes ..................232
Paper holder .................................. 236
Stowage compartment above the
windshield ..................................... 234
Stowage compartment in the
center console ............................... 234
Stowage compartment in the
dashboard ...................................... 233
Stowage space above the head-
liner ............................................... 234
Stowage space under the rear
bench seat ..................................... 235
Stowage space under the twin co-
driver's seat ................................... 235
Summer tires ..................................... 288
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Switching off the alarm (ATA) ............62
Switching the heater booster func-
tion on/off ......................................... 130 Index
17

Towing away
With both axles on the ground .......282
Tow-starting
Emergency engine starting ............282
Important safety notes ..................279
Trailer
Brake force booster malfunction ...222
Trailer coupling
see Trailer tow hitch
Trailer loads and drawbar nose-
weights ............................................... 178
Trailer towing Blind Spot Assist ............................ 166
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights .....................178
Transmission
see Automatic transmission
Transmission oil ................................ 328
Transport Loading guidelines .........................242
Vehicle .......................................... .282
Transportation
Rail ................................................ 156
Transport by rail ................................ 156
Transporting Load distribution ............................ 244
Securing a loa d.............................. 244
Trim pieces (cleaning instructions) ..272
Trip computer (on-board com-
puter) ................................................. .197
Trip meter see Trip odometer
Trip odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Resetting ....................................... 183
see Trip computer (on-board com-
puter)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) ....................103
Switching on/off .............................. 95
Turn signals (Chassis Cab)
Replacing bulbs (rear) ....................104Twin co-driver's seat
Folding table .................................. 236
Stowage compartment ..................235
Two-way radios
Type approval/frequency ..............318
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 307 U
Unlocking From inside the vehicle (central
unlocking button) ............................. 71
USB port ............................................. 240 V
Vehicle Correct use ...................................... 26
Data acquisition ............................... 29
Display message ............................ 219
Electronics ..................................... 318
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) .................190
Limited Warranty ............................. 29
Loading .......................................... 298
Locking (SmartKey) .......................... 66
Lowering ........................................ 312
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 153
Pulling away ................................... 139
Raising ........................................... 309
Registration ..................................... 23
Reporting problems .........................28
Securing from rolling away ............151
Towing away .................................. 279
Transporting .................................. 282
Unlocking (SmartKey) ......................66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
General notes .................................. 27
Vehicle data ....................................... 331
Vehicle identification number .......... 319
Vehicle identification plate ..............319
Vehicle tool kit .................................. 27620
Index

tion, as that could result in serious injuries
in the event of an accident.
R All occupants should wear their seat belt at
all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, even if the vehicle
rolls over. The integrated restraint system
is equipped with SRS (driver's air bag, front-
passenger air bag, thorax side impact air
bags, window curtain air bags for side win-
dows), Emergency Tensioning Devices and
seat belt force limiters.
The system is designed to enhance the pro-
tection offered to occupants who are prop-
erly secured during certain frontal impacts
(front air bags and Emergency Tensioning
Devices) and side impacts (thorax side
impact air bags, window curtain air bags
and Emergency Tensioning Device) that
exceed preset deployment thresholds, as
well as in certain situations where the vehi-
cle rolls over (window curtain air bags and
Emergency Tensioning Device).
R Never route the shoulder section of the
seat belt under your arm, across your neck
or anywhere other than across your
shoulder. In the event of a frontal impact,
your body would be moved too far forward.
This would increase the risk of head and
neck injuries. The seat belt would then
apply excessive force to the ribs or abdo-
men, which could cause severe internal
injuries to organs such as the liver or
spleen.
Adjust the seat belt so that the upper part
of the belt is as close as possible to the
center of the shoulder. It should not touch
the neck. Never route the belt under the
shoulder. The height of the belt outlet can
be altered to ensure correct usage.
R The lap belt should be routed as low as pos-
sible across the hips, not across the abdo-
men. If the lap belt is routed across the
abdomen, it could cause serious injuries in
the event of an impact. R
Never route the seat belt over rigid or frag-
ile objects in or on your clothing, such as
eyeglasses, pens, keys etc., as this could
cause injuries.
R Always ensure that the seat belt is routed
correctly. This is particularly important if
you are wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Never route a seat belt
around more than one person or additional
objects.
R Never wear seat belts if they are twisted.
Otherwise, in the event of an impact, the
full width of the seat belt is unavailable to
distribute the force of the impact. The
twisted seat belt routed across your body
could cause injuries.
R Pregnant women should also always use a
three-point seat belt. The lap belt must
always pass across your lap as low down as
possible, i.e. across your hips; not across
your abdomen.
R The backrest should be set as close to ver-
tical as possible.
R Check the seat belt during the journey in
order to make sure that it is correctly posi-
tioned.
R Never place your feet on the instrument
panel or on the seat. Always keep both feet
on the floor in front of the seat.
R When using a seat belt to secure an infant
restraint system, child restraint system or
a child on a booster seat, always follow the
child restraint system manufacturer's
instructions.
Fastening/unfastening the seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and prop- 48
Occupant safetySafety

Child-proof locks for the sliding door/
rear door G
WARNING
If children are traveling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
The child-proof locks are in the sliding door
and rear door. Child-proof lock for the sliding door
Child-proof lock for the rear door
0043
Latch
0048 Door secured
0049 Door released
You can use the child-proof locks in the doors
to secure the sliding door and the rear door
individually.
A door with an activated child-proof lock can-
not be opened from the inside. It can only be
opened from the outside if the vehicle is
unlocked.
X To activate/deactivate: slide latch0043in
the corresponding direction.
X Then, make sure that the child-proof locks
are working properly. Child-proof locks
55Safety Z

switched on. The lamp goes out when the
engine starts running.
Braking If ABS intervenes when braking, you will feel
a pulsating in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions and func-
tions as a reminder to take extra care while
driving.
X If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force. BAS (Brake Assist System)
G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if
the BAS driving safety system is malfunction-
ing, the 003Dwarning lamp lights up while the
engine is running (Y page 221).
BAS operates in emergency braking situa-
tions. If you depress the brake quickly, BAS
automatically increases the brake pressure,
thereby reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. EBD (electronic brake force distribu-
tion)
G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident. You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pres-
sure to the rear wheels. This enables EBD to
improve handling during braking.
Observe the information on warning and indi-
cator lamps (Y page 221). ESP
®
(Electronic Stability Program)
Observe the important safety guidelines for
the driving safety system (Y page 56). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Only operate the vehicle briefly (maxi-
mum of 10 seconds) on a brake dynamom-
eter. The key must be turned to position 1
in the ignition lock during this time. You
could otherwise damage the drive train or
the brake system.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If
you must operate the vehicle on a roller
dynamometer, please consult a qualified
specialist workshop in advance. You could
otherwise damage the drive train or the
brake system.
If ESP ®
is malfunctioning, the 0089warning
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
If you select the drive program S+on a vehicle
with an AGILITY SELECT switch, ESP ®
only
stabilizes the vehicle to a limited degree. Driving safety systems
57Safety Z

X
To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.
X Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure
to explicitly point out the risks described
here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par-
ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-826 7(in USA) or
1-800-387-010 0(in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Crew Van only:
Unless you open a door or the tailgate
within 40 seconds after unlocking the vehi-
cle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again 62
Theft deterrent locking systemSafety