towing MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................65 Seats, steering wheel and mirrors
....81 Lights and windshield wipers
............91 Climate control
................................. 111 Driving and parking
..........................135 On-board computer and displays
....181 Stowing and features
.......................231 Transporting loads
............................241 Maintenance and care
......................249 Breakdown assistance
.....................275 Wheels and tires
............................... 285 Technical data
................................... 317 Contents
3

Trailer towing
................................. 146
Transmission oil change ................328
Automatic transmission emer-
gency mode ....................................... 147
Auxiliary heating Activating/deactivating heater
booster mode ................................ 130
Conditions for switching on ...........123
Heating time .................................. 123
Important safety notes ..................122
Operating with the button (control
panel) ............................................ 124
Operation with the remote
control ........................................... 125
Operation with the timer ................127
Problem (malfunction) ...................132
Selecting a switch-on time ............. 124
Setting the switch-on time .............125
see Auxiliary heating
AUX port ............................................ .240
Axle load, permissible (trailer tow-
ing) ...................................................... 333 B
Backup lamps Replacing bulbs ............................. 103
Backup lamps (Chassis Cab)
Replacing bulbs ............................. 104
BAS (Brake Assist System)
Display message ............................ 207
Function/notes ................................ 57
Indicator lamp ................................ 221
Basic settings
see Settings
Battery
Isolating switch .............................. 136
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes ....................68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 266
Charge indicator lamp ...................225
Charging ........................................ 266
Disconnecting and connecting
(driver's footwell) ........................... 262Disconnecting and connecting
(engine compartment)
...................264
Disconnecting and reconnecting
(base of driver's seat) ....................265
Display message ............................ 219
Important safety notes ..................260
Installing/removing (base of driv-
er's seat) ........................................ 266
Installing/removing (driver's foot-
well) ............................................... 263
Installing/removing (engine com-
partment) ....................................... 265
Jump starting ................................. 278
Location ......................................... 261
Removing/installing the floor cov-
ering (driver's footwell) ..................261
Before driving off
Important safety notes ..................138
Belt
see Seat belts
Bleeding the fuel system ..................143
Blind Spot Assist Activating/deactivating .................166
Notes/function .............................. 164
Trailer towing ................................. 166
Bodies
Body/equipment mounting direc-
tives for trucks ................................. 28
Bottle holder ...................................... 237
see Cup holder
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level .........................256
Display message ............................ 208
Notes ............................................. 328
Warning lamp ................................. 222
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 207
Indicator lamp ................................ 225 Index
5

Brakes
ABS .................................................. 56
Adaptive Brake Assist ......................59
Applying the parking brake ............152
BAS .................................................. 57
Brake fluid (notes) .........................328
Checking brake fluid leve l.............. 256
Display messages ..........................207
EBD .................................................. 57
Important safety notes ..................156
Maintenance .................................. 221
Parking brake (notes) ..................... 157
Riding tips ...................................... 156
Brake system
Malfunction ................................... .207
Warning lamp ................................. 221
Breakdown
Fire extinguisher ............................ 278
First-aid kit .................................... 277
Jump-starting ................................. 278
Reflective safety jacket .................. 277
Vehicle tool kit ............................... 276
Warning lamp ................................. 277
Warning triangle ............................ 277
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing a bulb
Bulb failure indicator ..........................92C
Care Car wash ........................................ 267
Display ........................................... 272
Exterior lights ................................ 270
Notes ............................................. 267
Paint .............................................. 269
Plastic trim .................................... 272
Power washer ................................ 268
Rear view camera .......................... 271
Roof lining ...................................... 273
Seat belt ........................................ 273
Seat cover ..................................... 272
Selector lever ................................ 272
Sensors ......................................... 270
Sliding door ................................... 271Steering wheel
............................... 272
Step (electrical) ............................. 271
Trim pieces .................................... 272
Washing by hand ........................... 268
Washing the engine .......................269
Wheels ........................................... 269
Windows ........................................ 269
Wiper blades .................................. 270
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ...................28
Cargo tie-down points and tie
downs
Important safety notes ..................244
Cargo tie-down rings
Installing ........................................ 246
Permissible tensile loa d................. 331
Car wash (care) ................................. 267
CD player/CD changer ......................190
Cell phone see Mobile phone
Center console overview ....................37
Central locking Automatic locking ............................ 71
Important safety notes ....................71
Locking/unlocking (buttons) ...........71
Locking/unlocking (SmartKey) ........66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............105
Backup lamp (Chassis Cab) ...........104
Backup lamps ................................ 103
Bi-Xenon bulbs ............................... 100
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............104
Cornering lamps ............................ 102
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 102
Display message ............................ 210
Front interior light ..........................106
High-beam headlamps ...................101
Interior light ................................... 106
Interior lighting .............................. 106
License plate lamp .........................1046
Index

Standard display (vehicles with-
out steering wheel buttons)
...........184
Standard display (vehicles with
steering wheel buttons) .................189
see Warning and indicator lamps
Display messages
Calling up the message memory ....200
Driving systems ............................. 216
Engine ............................................ 213
Important safety notes ..................199
Lights ............................................ .210
Safety systems .............................. 206
SmartKey ....................................... 220
Tires ............................................... 218
Vehicle .......................................... .219
Distance recorder ............................. 189
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ...................59
Function/notes ................................ 58
Warning lamp ................................... 59
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 220
Indicator lamp ................................ 230
Drinking and driving .........................154
Drinks holder see Bottle holder
see Cup holder
Driver's/co-driver's door
Unlocking ......................................... 72
Driver's seat
see Seats
Driving abroad ................................... 155
Driving off-road see Off-road driving
Driving on flooded roads ..................157
Driving on rough terrain Checklist before driving off-road .... 160
Driving safety systems
ABS (Anti-lock Braking System) .......56
Adaptive Brake Assist ......................59
ASR (Acceleration Skid Control )...... 60 BAS (Brake Assist System)
..............57
Distance warning function ...............58
EBD (electronic brake force distri-
bution) ............................................. 57
Important safety information ...........56
Overview .......................................... 56
Driving systems
Blind Spot Assist ............................ 164
Cruise control ................................ 161
Display message ............................ 216
Lane Keeping Assist ......................166
PARKTRONIC ................................. 168
Driving tips
Automatic transmission .................146
Brakes ........................................... 156
Break-in period .............................. 136
Downhill gradient ........................... 156
Drinking and driving .......................154
Driving abroad ............................... 155
Driving in winter ............................ .158
Driving on flooded roads ................157
Driving on wet roads ......................157
Exhaust check ............................... 154
Fuel ................................................ 154
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Important safety notes ..................136
Limited braking efficiency on
salted road s................................... 157
Off-road driving .............................. 159
Overrun cut-off .............................. 154
Snow chains .................................. 289
Speed limitation ............................ .155
Towing a trailer .............................. 173
Transport by rail ............................ .156
Wet road surface ........................... 156 E
EBD (electronic brake force distri-
bution) Display message ............................ 208
Function/notes ................................ 57
Indicator lamps .............................. 221
ECO Start (Euro 6 engines)
General notes ................................ 140
Electrical closing assist ......................73 Index
9

Pets in the vehicle
........................... 56
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Off-road driving
Checklist after driving off-road ......160
Important safety notes ..................159
Rules for driving off-roa d............... 160
Oil
see Engine oil
On-board computer
Display message ............................ 199
Lighting submenu .......................... 194
On-board computer (vehicles with-
out steering wheel buttons)
Display message ............................ 199
General notes ................................ 184
Setting the clock ............................ 185
Standard displa y............................ 184
On-board computer (vehicles with
steering wheel buttons) Audio menu ................................... 189
Display message ............................ 186
Menu overview .............................. 188
Operating ...................................... .186
Operation menu ............................. 188
Settings menu ............................... 190
Standard displa y............................ 189
Telephone menu ............................ 198
Trip computer menu ......................197
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaration of conformity ................25
Diagnostics connection ...................25
Digital speedometer and odome-
ter .................................................... 25
Important safety note ......................24
Limited Warranty ............................. 29
Modifying engine output ..................25
Qualified specialist workshop ..........26
Radiator cover ................................. 28
Vehicle registration ..........................23
Warning note sticker ........................26Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ...........................23
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ...........183
Overhead control panel ......................38
Overrevving range .............................183
Overrun cutoff ................................... 154 P
Paint code number ............................319
Paintwork (cleaning instructions) ...269
Paper holder ...................................... 236
Parking ............................................... 151
Important safety notes ..................151
Parking brake ................................ 152
Wheel chock .................................. 153
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking brake
Display message ............................ 209
Notes/function .............................. 152
PARKTRONIC
Deactivating/activating .................170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes ..................168
Problem (malfunction) ...................171
Range of the sensors .....................168
Roll-back warning .......................... 170
Trailer towing ................................. 170
Warning displa y............................. 169
Partition sliding door
Important safety notes ....................77
Opening/closing .............................. 77
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ............................... 5614
Index

Bar (definition)
............................... 304
Changing a wheel .......................... 307
Characteristics .............................. 304
Checking ........................................ 287
Definition of terms .........................304
Direction of rotatio n...................... 308
Distribution of the vehicle occu-
pants (definition) ............................ 307
DOT, Tire Identification Number
(TIN) .............................................. .304
DOT (Department of Transporta-
tion) (definition) ............................. 305
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 305
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 305
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 305
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 305
Important safety notes ..................286
Increased vehicle weight due to
optional equipment (definition) ......305
Kilopascal (kPa) (definition) ...........305
Labeling (overview )........................ 301
Load bearing index (definition) ......306
Load index ..................................... 303
Load index (definition) ...................306
M+S tires ....................................... 288
Maximum loaded vehicle weight
(definition) ..................................... 305
Maximum load on a tire (defini-
tion) ............................................... 306
Maximum permissible tire pres-
sure (definition) ............................. 306
Maximum tire loa d......................... 303
Maximum tire load (definition) .......306
Optional equipment weight (defi-
nition) ............................................ 306
PSI (pounds per square inch) (def-
inition) ........................................... 306
Replacing ....................................... 307
Service life ..................................... 288
Sidewall (definition) .......................306
Speed rating (definition) ................305
Storing ........................................... 308
Structure and characteristics
(definition) ..................................... 304Summer tires
................................. 288
TIN (Tire Identification Number)
(definition) ..................................... 306
Tire bead (definition) ......................306
Tire pressure (definition) ................306
Tire pressures (recommended )...... 305
Tire size (data) ............................... 297
Tire size designation, load-bearing
capacity, speed rating .................... 302
Tire tread ....................................... 287
Tire tread (definition) .....................306
Total load limit (definition) .............307
Traction (definition) .......................307
TWR (permissible trailer drawbar
noseweight) (definition) .................307
Uniform Tire Quality Grading
Standards (definition) ....................305
Unladen weight (definition) ............306
valve, Snap-In ................................ 292
Wear indicator (definition) .............307
Wheel rim (definition) ....................305
Top Tether ............................................ 53
Touchshift (automatic transmis-
sion) .................................................... 145
Tow-away alarm Arming/deactivating ........................63
Deactivating .................................... .63
Operation ........................................ .63
Towing
If the vehicle is stuck .....................282
Important safety guidelines ...........279
Installing/removing the towing
eye ................................................ .280
In the event of malfunctions ..........281
With a raised front or rear axle ......281
Towing a trailer
Axle load, permissible ....................333
Cleaning the trailer tow hitch ......... 271
Coupling up a trailer ......................176
Decoupling a trailer .......................177
Driving tips .................................... 173
Important safety notes ..................173
Installing and removing the ball
coupling ......................................... 175
Notes on retrofitting ......................332
Power supply ................................. 179
Trailer loads ................................... 333 Index
19

Towing away
With both axles on the ground .......282
Tow-starting
Emergency engine starting ............282
Important safety notes ..................279
Trailer
Brake force booster malfunction ...222
Trailer coupling
see Trailer tow hitch
Trailer loads and drawbar nose-
weights ............................................... 178
Trailer towing Blind Spot Assist ............................ 166
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights .....................178
Transmission
see Automatic transmission
Transmission oil ................................ 328
Transport Loading guidelines .........................242
Vehicle .......................................... .282
Transportation
Rail ................................................ 156
Transport by rail ................................ 156
Transporting Load distribution ............................ 244
Securing a loa d.............................. 244
Trim pieces (cleaning instructions) ..272
Trip computer (on-board com-
puter) ................................................. .197
Trip meter see Trip odometer
Trip odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Resetting ....................................... 183
see Trip computer (on-board com-
puter)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) ....................103
Switching on/off .............................. 95
Turn signals (Chassis Cab)
Replacing bulbs (rear) ....................104Twin co-driver's seat
Folding table .................................. 236
Stowage compartment ..................235
Two-way radios
Type approval/frequency ..............318
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 307 U
Unlocking From inside the vehicle (central
unlocking button) ............................. 71
USB port ............................................. 240 V
Vehicle Correct use ...................................... 26
Data acquisition ............................... 29
Display message ............................ 219
Electronics ..................................... 318
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) .................190
Limited Warranty ............................. 29
Loading .......................................... 298
Locking (SmartKey) .......................... 66
Lowering ........................................ 312
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 153
Pulling away ................................... 139
Raising ........................................... 309
Registration ..................................... 23
Reporting problems .........................28
Securing from rolling away ............151
Towing away .................................. 279
Transporting .................................. 282
Unlocking (SmartKey) ......................66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
General notes .................................. 27
Vehicle data ....................................... 331
Vehicle identification number .......... 319
Vehicle identification plate ..............319
Vehicle tool kit .................................. 27620
Index

mechanism of your vehicle can be obtained
from any authorized Sprinter Dealer.
If the automatic locking when driving function
is activated, there is a risk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic
locking when driving function:
R before pushing the vehicle
R before towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using
the central locking button.
Automatic locking is reactivated after the
ignition is switched off or a door is opened
with the vehicle stationary.
Activating automatic locking when driv-
ing X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the upper
00BF central locking button until the indi-
cator lamp in the button flashes four times.
X For the sliding doors and rear doors
only: press the 00C0lower central locking
button until the indicator lamp in the
00BF upper button flashes four times.
Deactivating automatic locking when
driving X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the00BF
upper central locking button until the indi-
cator lamp in the button flashes twice.
X For the sliding doors and rear doors
only: press the 00C0lower central locking
button until the indicator lamp in the
00BF upper button flashes twice. Driver's door and co-driver's door
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles. You can open the driver's or co-driver's door
from the inside at any time, even if it is locked.
X
Pull door handle 0043.
Locking knob 0044pops up.
The door opens. Sliding door
Important safety notes
G
WARNING
If the open sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is
a risk of injury.
Always make sure that the open sliding door
is engaged.
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles.
The sliding door of your vehicle can be equip-
ped with an electrical access step. Observe
the notes on the electrical step when opening
and closing the sliding door (Y page 73).72
Sliding doorOpening and closing

Useful information
............................136
Breaking-in notes .............................. 136
Driving ............................................... 136
Automatic transmission ...................144
Refueling ............................................ 148
Parking ............................................... 151
Driving tips ........................................ 153
Driving systems ................................ 161
Working mode ................................... 172
Towing a trailer ................................. 173 135Driving and parking

Selector lever positions
0045
Park position
This prevents the vehicle from roll-
ing away when stopped. Only move
the selector lever to
Pif the vehicle
is stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in posi-
tion Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the vehi-
cle. 0046
Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0044
Neutral
No power is transmitted from the
engine to the drive wheels. Releas-
ing the brakes will allow you to
move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N
while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 003A
Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by contin-
uously adjusting its shift points. These shift
point adjustments take into account the cur-
rent operating and driving conditions. If the
operating or driving conditions change, the
automatic transmission reacts by adjusting
the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
R any restriction in the shift range
(Y page 146)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear cur-
rently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from over-
revving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
145Driving and parking Z