hood open MERCEDES-BENZ SPRINTER 2016 MY16 Operator’s Manual

ProblemPossible causes/consequences andMSolutions
7
The red seat belt
warning lamp
lights up continu-
ously or flashes. A
warning tone may
also sound.The warning lamp is to remind you to fasten your seat belt.
XFasten seat belt (Ypage 42).
bWhen the key is
turned to position
2in the ignition
lock, the yellow
bulb warning
lamp lights up.One of the exterior lighting bulbs is faulty, with the exception of the
perimeter lamps and the trailer lighting.
iDepending on the equipment, the bulb failure indicator can fail for
all lamps with the exception of the turn signal lamps.
XReplace the faulty bulb as soon as possible (Ypage 86).
1 The yellow "door
open" indicator
lamp is lit while
driving.The vehicle is moving without all doors or the hood being closed.
XClose the doors or hood.
1The yellow "door
open" indicator
lamp is lit.The electrical step has retracted or extended only partially or not at all.
XMake sure there is sufficient free space for the electrical step.
XOpen or close the sliding door again.
XIf the electrical step still does not extend or retract fully, push the
step in manually (Ypage 67). Before stepping out, remind the pas-
sengers that the step is missing.
Ð The indicator
lamp for the
steering is lit
when the ignition
is switched on.The power assistance for the steering has malfunctioned. You need to
steer more forcefully.
XCarefully continue to a qualified specialist workshop and have the
steering checked immediately.
Indicator and warning lamps in the instrument cluster203
On-board computer and displays
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection system
are, for example, the injectors.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
If you have to carry out work in the engine com-
partment, only touch the following components:
RHood
ROil dipstick
REngine oil filler neck cap
RWasher fluid reservoir cap
RCoolant expansion tank cap
Opening the hood
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
218Engine compartment
Maintenance and care

Releasehandle for th ehoo d
Observe the safety notes when youopen the
hood.
XStop your veh icleas far away fr omtraff icas
possible on level ground.
XSwitch off the engine.
XSecure the veh icleto prevent itfrom rolling
away.
XPull release handle :onthe hood.
The hoodis released.
XReach into the gap and push lever ;onthe
hoo d catch up.
XSwin g the hood upwards unt ilsupport strut
= engages and the hood issupported.
Closing the hood
GWARNIN G
If the hoodis unlatched, it could tip forward
during rapid decelerati on ofthe vehicle and
hit persons or objectswithin its path. There is
a risk ofan accident and injury.
Therefore, always make sure that the hood is
closed and locked co mpletely before driv ing
off.
If the hood is not locked and you are alrea dy
driving at walkingpace:
Rthe yellow 1indicat or lamp in theinstru-
ment cluster goes onfor vehicles without
steering-wheel butto ns.
Rthe 1 Hoodopendisp lay appears for vehi-
cles with steering-wheel butto ns.
!When you press the support strut back,
make sure that you do not press it against the
detent position and cause itto bend.
!Do no t use your hands to push thehood
down .You could damage it otherwise.
XLift the hood slightly.
XPress support strut =towards the back.
XLowe r the hood and allow itto fall with
mom entum fr oma height of approximat ely
1 ft (30 cm).
The hood locks audibly.
XChec k that the hood is correctly locke d.
If the hood can beraised slightly, it is not
properly engaged. If the hood is not correctly
engaged, openthehood again. Let the hood
fall with a little moremom entum.
Engine compartment219
Maintenance and care
Z

EngineoilAdd1.0 quart
XAdd the amount of oil
shown (Ypage 222).
XCheck the engine oil level
again after a few minutes.
EngineoilAdd1.5quarts
EngineoilAdd2.0quarts
EngineoillevelReduceoillevel
The oil level is too high.
XHave excess oil removed.
Eng. oillev. Turnignitionon forlevel
XTurn the key to position2in
the ignition lock.
Observewait.period
XRepeat the engine oil
measurement after about
5 minutes if the engine is at
normal operating tempera-
ture.
XRepeat the engine oil
measurement after about
30 minutes if the engine is
not at normal operating
temperature.
Engineoillevel Notwhen eng.running
XSwitch off the engine when it is at normal operating
temperature and wait
approximately 5 minutes
before measuring the
engine oil level.
Measurement units in the display:
RqtsUSA only
RltrCanada only
Checking the oil level using the oil dip-
stick
Example: 4-cylinder diesel engine
Example: 6-cylinder diesel engine
For vehicles with a red oil dipstick, only check
the oil level when the engine is at normal oper-
ating temperature:
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait 5 minutes.
For vehicles with a yellow oil dipstick, only check
the oil level when the engine is cold.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 218).
XPull out oil dipstick :.
XWipe oil dipstick:using a lint-free cloth.
Engine compartment221
Maintenance and care
Z

XInsert oil dipstick:back into the guide tube
as far as it will go and remove it again.
If the level is between minimum mark =and
maximum mark ;, the oil level is correct.
XIf the oil level has dropped to or below mini-
mum mark=, open cap ?and add engine oil
(
Ypage 222).
The difference in quantity between marks ;
and =is approximately 2 qt (2 l).
XInsert the oil dipstick into the guide tube as far
as it will go.
XClose the hood (Ypage 219).
OM651 4-cylinder diesel engine:
At outside temperatures between 32 ‡ (–0 †)
and 86 ‡ (30 †), the oil level can be checked
when the engine is cold.
Measuring the engine oil when the engine is cold
is less precise than measuring when the engine
is at normal operating temperature.
When the appropriate warning is shown in the
display
XAdd engine oil (Ypage 222)
or
XHave engine oil siphoned off.
Adding engine oil
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
!The alternator is located below the engine
oil filler neck. If engine oil spills onto the alter-
nator, there is a danger of alternator damage.
Be very careful when adding engine oil.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
!Do not use any additives in the engine oil.
This could damage the engine.
XOpen the hood (Ypage 218).
XUnscrew and remove cap ?.
XAdd engine oil.
XReplace cap?on the filler neck and tighten.
When doing so, make sure that the cap
engages correctly.
XCheck the oil level with the oil dipstick
(Ypage 221) or on the display (Ypage 220).
XClose the hood.
Coolant
GWARNING
The engine cooling system is pressurized, par-
ticularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level and/or fill the cool-
ant if the vehicle is on a level surface and the
engine has cooled down. The coolant tempera-
ture must be below 122 ‡ (50 †).
!Check the engine cooling and heating sys-
tem regularly for leaks.
If a large quantity of coolant is lost, have the
cause traced and rectified at a qualified spe-
cialist workshop.
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
!Take care not to spill any coolant on painted
surfaces. You could otherwise damage the
paintwork.
222Engine compartment
Maintenance and care

Example: cap and coolant expansion tank
Checking the coolant level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 218).
XSlowly turn cap:half a turn counter-clock-
wise to allow excess pressure to escape.
XTurn cap :further and remove it.
XCheck the coolant level.
If the coolant reaches the maximum mark on
coolant expansion tank ;, there is enough
coolant in coolant expansion tank ;.
Adding coolant
XIf the coolant drops under the minimum mark
on coolant expansion tank ;, add coolant to
the maximum mark.
Observe the information on coolant mixture
ratio and water quality in the "Technical data"
section (
Ypage 283). To prevent damage to
the engine cooling system, use only approved
corrosion inhibitor and antifreeze that com-
plies with the Mercedes-Benz Specifications
for Service Products.
XReplace cap :and turn it clockwise to
tighten.
XStart the engine.
XAfter approximately 5 minutes, switch off the
engine and allow it to cool down.
XCheck the coolant level again and add coolant
if necessary.
XClose the hood.
Brake fluid
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
Brake fluid is hazardous to health. Also observe
the safety notes in the "Service products and
capacities" section (
Ypage 277).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every 2 year sat a
qualified specialist workshop. Observe the infor- mation on brake fluid in the "Technical data"
section (
Ypage 283).
Check the brake fluid level regularly, e.g. weekly
or when refueling.
Engine compartment223
Maintenance and care
Z

Checking the brake fluid level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 218).
XCheck the brake fluid level.
The brake fluid level is correct if the level is
between the MIN mark and MAX mark on
brake fluid reservoir:.
XClose the hood.
!If the brake fluid level in the brake fluid res-
ervoir has fallen to the MIN mark or below,
check the brake system immediately for
leaks. Also check the thickness of the brake
linings. Visit a qualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
Washer fluid
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the infor-
mation on washer fluid in the "Technical data"
section (
Ypage 284).
Adding washer fluid
XMix the washer fluid to the appropriate mixing ratio in a container beforehand.
XOpen the hood (Ypage 218).
XPull cap :on the washer fluid reservoir
upwards at the tab.
XAdd the premixed washer fluid.
XPress cap :onto the filler neck until it
engages audibly.
XClose the hood.
Fuel system
Draining the fuel filter
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
ignition and auxiliary heating before carrying
out work to the fuel system. Always wear pro-
tective gloves.
HEnvironmental note
Dispose of the water-fuel mixture in an envi-
ronmentally responsible manner.
!When the :indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
224Engine compartment
Maintenance and care

If the: indicator lamp in the instrument
cluster goes on, drain fuel filter with water sep-
arator =immediately.
iWe recommend that you have this mainte-
nance work carried out at a qualified special- ist workshop.
XPark the vehicle safely and secure it from roll-
ing away.
XSwitch off the auxiliary heating system .
XSwitch off the engine.
XOpen the hood (Ypage 218).
XPlace a suitable receptacle under drain
hose :.
XTurn the key to position 2in the ignition lock.
XOpen drain plug ;immediately until the
water/fuel mixture flows out of drain hose :.
XScrew in drain plug;as soon as approx-
imately 0.2 qt (0.2 l)of the water/fuel mixture
has been collected.
The electrical fuel pump automatically halts
the flow of the water/fuel mixture after
30 seconds.
XAfter draining, turn the key back to position 0
in the ignition lock.
XDispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop.
XCheck drain plug ;. The drain plug must be
closed.
When the engine is running and drain hose ;
is open, fuel is lost through drain hose :.
XClose the hood (Ypage 219).
If the : indicator lamp does not go out after
draining:
XDrain the fuel filter again.
XIf the : indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified spe-
cialist workshop.
Vehicle interior
Air filter for the rear-compartment air
conditioning
!
Regularly check the air filters for visible dirt.
Clean or replace a dirty filter mat. The dirt may
otherwise lead to damage to the air-condi-
tioning system.
Filter magazine, located on the roof in the rear
compartment
An increased amount of sand or dust may collect in the air filter of the rear-compartment air con-
ditioning when you drive on dusty or sandy
roads.
XTo remove the filter mat: carefully pry
cover :out of recesses ;and remove.
XRemove the filter mat from the air duct.
XTo clean the filter mat: wash the dirty filter
mat with clear water.
XLeave the filter mat to dry.
iThe filter mat must not be cleaned or dried in
a machine.
XTo install the filter mat: insert the filter mat
into the air duct.
XReplace and engage cover :.
Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Maintenance225
Maintenance and care
Z

!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XTurn the key to position 0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
XCarefully clean the wiper blades with a damp
cloth.
XFold back the wiper arms before switching on
the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic covers of the exterior light-
ing with a damp sponge and a mild cleaning
agent, e.g. car shampoo for Sprinter vehicles,
or with cleaning cloths.
Cleaning the mirror turn signal
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. car
shampoo or cleaning cloths.
Cleaning the sensors
!Do not use dry, coarse or hard cloths and do
not scrub. You will otherwise scratch or dam-
age the sensors. If you clean the sensors with a power washer
or steam cleaner, observe the information
provided by the manufacturer regarding the
distance to be maintained between the vehi-
cle and the nozzle of the power washer.
PARKTRONIC sensors (example: front bumper, left
side of vehicle)
XClean all sensors :in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. Otherwise, you will scratch or dam-
age the lens of the rear-view camera.
If you clean the vehicle with a high-pressure or
steam cleaner, maintain a distance of at least
1.650 cm from the rear-view camera. Do not
aim directly at the rear-view camera or at the
microphone opening on the underside of the
rear-view camera. You could otherwise dam-
age the rear-view camera.
Rear view camera in the middle of the roof above
the high-mounted brake lamp
:
Camera lens
;Microphone openings
236Care
Maintenance and care

Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 118).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to positionP.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 119).
XOpen the hood (Ypage 218).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 276).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicl
e with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
Tow-starting and towing away243
Roadside Assistance
Z