wheel MERCEDES-BENZ SPRINTER 2016 MY16 Operator’s Manual

please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 194).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
4ETS (Electronic Traction System)
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
4ETS is only active when all-wheel drive is acti-
vated (
Ypage 148).
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 249). This is the only way to get the full
benefit from the all-wheel drive system.
Crosswind Assist
Crosswind Assist does not work if ESP®is deac-
tivated or disabled because of a malfunction.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
as a result of uneven surfaces or potholes
Rif the vehicle loses traction, e.g. on snow or
ice or when aquaplaning
Rto large and sudden steering movements by
the driver Crosswind Assist is operational again as soon as
the driving conditions return to normal.
Crosswind Assist detects strong crosswind
gusts that can impair the road holding of your
vehicle when driving straight ahead. Crosswind
Assist intervenes depending on the direction
and strength of the crosswind.
A stabilizing brake application helps you to keep
the vehicle on track.
Information appears in the instrument cluster In the event that Crosswind Assist intervenes
noticeably.
On vehicles without steering wheel buttons:
the d indicator lamp in the instrument clus-
ter flashes.
On vehicles with steering wheel buttons: the
d indicator lamp in the instrument cluster
flashes and the message Crosswind Assist
Activeappears in the multifunction display.
Crosswind Assist is active above a vehicle speed
of 50 mph (80 km/h) when the vehicle is driving
straight ahead or cornering gently.
Emergency exit
Emergency exit window
GWARNING
The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle
through the emergency exit window.
RMake sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
RThe opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions.
GWARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
!Make sure there is sufficient clearance
when opening the emergency exit window.
Emergency exit55
Safety
Z

Problems with the key/remote control
ProblemPossible causes/consequences andMSolutions
It is no longer possible to
lock the vehicle using
the remote control.
The turn signals do not
flash when the vehicle is
locked.The doors are not closed properly.
XClose the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
XLock the vehicle using the folding key (Ypage 59).
XHave the central locking system checked as soon as possible at a
qualified specialist workshop.
It is no longer possible to
lock or unlock the vehi-
cle using the remote
control.The key battery is weak or discharged.
XPoint the remote control at the driver's door handle from very close
range and press the %or& button.
If this does not work:
XReplace the key battery (Ypage 61).
or
XLock the vehicle using the folding key (Ypage 59).
The remote control is faulty.
XLock the vehicle using the folding key (Ypage 59).
XHave the key checked at a qualified specialist workshop.
The key cannot be
turned in the ignition
lock.The steering lock has jammed mechanically.
XRemove the key and insert it again into the ignition lock. Turn the
steering wheel from side to side while doing so.
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 232).
or
XJump-start the vehicle (Ypage 242).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Key63
Opening and closing
Z

Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equipped
with an electrical step.
XWhen getting in and out of the vehicle, use thegrab handles and electrical step :.
Electrical step :automatically extends when
the sliding door is opened and retracts when it is
closed.
Electrical step :is equipped with an obstruc-
tion detection device on the front side. If the
step comes into contact with an obstacle while
it is extending, it stops.
After you have removed the obstacle, you must
first close the sliding door and open it once
again so that the step can extend completely.
iIf the electrical step obstructs loading, you
can prevent the step from extending when
opening the sliding door via obstacle detec-
tion. The electrical step can then remain
retracted and a forklift or other lifting equip-
ment can be moved nearer to the cargo com-
partment.
Vehicles without steering-wheel buttons: if
the 1 indicator lamp in the instrument clus-
ter lights up and a warning tone sounds, elec-
trical step :is malfunctioning (
Ypage 203).
Vehicles with steering wheel buttons: if the
Electrical
Stepmessage is shown in the dis-
play and a warning tone sounds, electrical
step :is malfunctioning (
Ypage 192).
If electrical step :is malfunctioning, the step
may only partially extend/retract or may not
extend/retract at all. If a malfunction does
occur, you will have to retract and lock electrical
step :manually before continuing the journey
(
Ypage 67). Before passengers get out of the vehicle, let
them know that electrical step
:might not be
extended.
Emergency release
!
Driving with the step extended may result in
it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and lock it
into place manually before continuing your
journey.
XPull R-clips ;on both rods :on the under-
side of the step out of their respective pins.
XRemove washers =and detach both rods :.
XFold rods:into the housing in the step.
XPush the step into its housing.
Electrical step67
Opening and closing
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Seats
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
RPosition the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
RYour arms should be slightly bent when you
are holding the steering wheel.
RAvoid seat positions that prevent the seat belt
from being routed correctly. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
RAdjust the head restraint so that it supports
the back of the head at eye level.
RThe distance from the pedals should be such
that you can depress them fully.
If you swap over the head restraints for the front
and rear seats, you will not be able to adjust the
height and angle of the head restraints to the
correct position.
72Seats
Seats, steering wheel and mirrors

Use the head restraint pad to adjust the head
restraint so that it is as close as possible to the
back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of the
vehicle's passengers (
Ypage 76).
Driver's and front-passenger seat
:Seat fore-and-aft adjustment
;Lumbar support adjustment
=Seat backrest adjustment
?Seat height adjustment
ASeat cushion angle adjustment
BSeat suspension adjustment
iDepending on the seat model, some adjust-
ments may not be available.
You can find information on rotating the front
seats under "Swiveling front seats"
(
Ypage 73).
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forwards or back.
XRelease lever :.
XSlide the seat forwards or back until you hear
it engage.
XTo adjust the backrest: turn handwheel=
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel =towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat height: press or pull
lever ?repeatedly until you have reached
the desired seat height.
XTo adjust the seat angle: turn handwheelA
towards the front.
The front of the seat cushion is lowered.
XTurn handwheel Atowards the rear.
The front of the seat cushion is raised.
iThe lumbar support allows you to use the
backrest to increase the support provided to
the lumbar spine.
When the lumbar support is correctly adjus-
ted, it reduces strain on your back while driv-
ing.
XTo adjust the lumbar support: turn hand-
wheel ;upwards.
This increases the support provided to the
lumbar region.
XTurn handwheel ;downwards.
This reduces the support provided to the lum-
bar region.
The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
XTo adjust the seat suspension: take your
weight off the seat.
XUsing handwheel B, set your body weight
(40 to 120 kg) for optimum seat suspension.
The seat suspension will become more rigid
the higher you set the weight. It will then not
move as far.
Swiveling front seats
GWARNING
If the driver's and front-passenger seats are
not engaged facing the direction of travel
while driving, the restraint systems may not
be able to provide the intended protection.
There is an increased risk of injury, possibly
even fatal.
Engage the driver's and front-passenger seats so they are facing the direction of travel
before starting the engine.
!When rotating the seats, make sure that
there is sufficient space to do so.
Seats73
Seats, steering wheel and mirrors
Z

Move the seat forward or back first. This will
help to avoid contact with other parts of the
interior.
Push the handbrake lever down to the stop.
The parking brake or handbrake lever could
otherwise be damaged.
Seat release (example: front-passenger seat)
The driver's seat and front-passenger seat can
be rotated by 50° and 180°.
The seats engage when facing in the direction oftravel as well as when facing in the opposite
direction and also engage at an angle of 50° to
the door.
XMake sure that the parking brake has been
engaged and that the handbrake lever has
been pushed down to the stop (
Ypage 131).
XAdjust the steering wheel to provide the nec-
essary space to rotate and adjust the driver's seat (
Ypage 77).
XBefore rotating, push the front-passenger
seat forwards (Ypage 73).
XTo rotate the seat: push lever:on the rear
of the seat towards the center of the vehicle
and rotate the seat slightly inwards.
The rotation device is released.
XRelease lever :.
XTurn the seat about 50° towards the outside
or inside to the desired position.
Twin front-passenger seat
XTo fold a seat cushion forwards: lift the seat
cushion out of front anchorage :.
XPull the seat cushion forwards slightly and out
of rear anchorage;.
XFold the rear edge of the seat cushion up.
iYou can stow various articles in the space
under the twin front-passenger seat.
XTo fold the seat cushion back: fold down
the seat cushion by the rear edge.
XSlide the seat cushion under the seat back-
rest into rear anchorage ;.
XPush down on the seat cushion at the front
until it engages in front anchorage :.
Folding seat
GWARNING
If the key is inserted in the partition sliding
door, it may come into contact with the per-
son on the folding seat. There is a risk of
injury.
Always remove the key from the partition slid-
ing door before a person sits on the folding
seat.
74Seats
Seats, steering wheel and mirrors

Folding seat (example with partition sliding door)
XRemove key:from the partition sliding
door.
XPull grip ;of the catch in the direction of the
arrow and fold seat cushion =up or down.
XRelease grip ;of seat cushion =in the cor-
responding end position.
XMove the seat cushion =until it engages.
Grip ;of the catch must lie completely on
the seat frame.
Rear bench seat (Passenger Van)
GWARNING
If the rear bench seat is not installed as descri- bed or an unsuitable rear bench seat is instal-
led, the seat belts may not provide protection
as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Only
use rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
!For safety reasons, the four-seat rear bench
must only be removed or installed at a quali-
fied specialist workshop.
Keep the seat bench mounting recesses in the
vehicle floor free from dirt and foreign objects.
Locking mechanism lever on the feet of the bench
seat
XTo remove the rear bench seat: swing all
levers :of the bench seat completely
upwards.
The bench seat moves back into the seat
mounting recesses on the vehicle floor.
XLift the bench seat upwards out of the seat
mounting recesses.
iDo not exceed the maximum permissible
number of seats for models registered as
passenger vehicles.
XTo install the rear bench seat: observe the
prescribed installation position of the bench
seat.
Install the two-seat bench seat only on the
driver's side.
XCheck mounting shells ;on the vehicle
floor.
XPosition the bench seat in the direction of
travel in corresponding mounting shells ;.
XSlide the bench seat forwards until you hear
the locking mechanisms engage.
XCheck levers:on the anchorages of the
bench seat.
All levers :must be flush to the vehicle floor.
Seats75
Seats, steering wheel and mirrors
Z

Head restraints
GWARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not change over the head restraints for the
front and rear seats. Otherwise, it will not be
possible to correctly adjust the height and angle
of the head restraints.
Adjust the head restraint so that it is as close as
possible to your head.
Head restraint (example: luxury head restraint on
the front-passenger seat)
:
Release button
;Head restraint height
=Head restraint angle (luxury head restraints
only)
XTo raise: pull the head restraint up to the
desired position.
XTo lower: press release button :and slide
the head restraint down to the desired posi-
tion.
XTo adjust the angle: hold the front part of the
luxury head restraint by the lower edge and
tilt it to the desired position.
XTo remove : pull the head restraint up to the
stop.
XPress release button :and pull out the head
restraint.
XTo insert: insert the head restraint so that the
rod with the detents is on the left when viewed in the direction of travel.
XPress and hold release button :.
XPush the head restraint down until it engages.
Armrests
XTo set the armrest angle:fold the armrest
upwards by more than 45° ;.
The armrest is released.
XFold armrest =forwards to the stop.
XSlowly fold the armrest upwards to the
desired position.
XTo fold the armrest up: if necessary, fold the
armrest upwards :by more than 90°.
Seat heating
GWARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to excessively high tempera-
tures may be affected or they may even suffer
burn-like injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
!When you leave your seat, do not place any-
thing on the seat and switch off the seat heat-
ing. Do not switch the seat heating on when
the seat is not occupied, e.g. when driving
without a front passenger. The seat heating
may otherwise overheat, causing damage to
the seat.
76Seats
Seats, steering wheel and mirrors

The three red indicator lamps in thecbutton
show the activated heating level 1to 3.
The system automatically switches down from
level 3to level 2after approximately
five minutes.
The system automatically switches down from
level 2to level 1after approximately
ten minutes.
At level 1, the seat heating remains in continu-
ous operation.
XMake sure that the key is in position 1or 2in
the ignition lock.
XTo switch on: press thecbutton repeat-
edly until the desired heating level has been
set.
XTo switch off: press thecbutton repeat-
edly until all indicator lamps go out.
If the indicator lamps of the current heating level
in the cbutton flash, the seat heating has
switched off automatically. In this case, too
many electrical consumers are switched on or
the battery charge is not sufficient. The seat
heating will automatically switch back to the
current heating level when enough on-board
voltage is available again.
Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer- ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
:Steering column fore-and-aft adjustment
;Steering column height
=Lever
Steering wheel77
Seats, steering wheel and mirrors
Z

XTo set the steering wheel:swing lever=
down until it engages.
The steering wheel is unlocked.
XMove the steering wheel to the desired posi-
tion.
XPull lever =up to the stop.
The steering wheel is locked again.
Mirrors
Rear-view mirror
XAnti-glare mode: push anti-glare lever :in
the direction of the arrow.
Exterior mirrors
Important safety notes
GWARNING
The additional mirrors in the exterior mirrors
reduce the size of the image. Objects visible in
the mirrors are closer than they appear. You
could misjudge the distance from road users
driving behind you when changing lanes, for
instance. There is a risk of an accident.
You should therefore always determine the
actual distance from road users driving
behind you, e.g.:
Rby looking over your shoulder
Rby looking in the main mirror in the exterior
mirror.
Adjusting manually
XBefore starting off, manually adjust the exte-
rior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Adjusting electrically
Adjustment buttons and switches for setting the
mirrors
XBefore pulling away, turn the key to position 2
in the ignition lock (Ypage 119).
XPress switch ;to position 1for the left-hand
exterior mirror or to position 2for the right-
hand exterior mirror.
XPress adjustment button :at the top, bot-
tom, right or left.
Adjust the exterior mirrors in such a way that
you can get a good overview of road and traf- fic conditions.
iThe exterior mirrors are automatically
heated at low outside temperatures.
78Mirrors
Seats, steering wheel and mirrors