wheel MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: SPRINTER, Model: MERCEDES-BENZ SPRINTER 2017Pages: 286, PDF Size: 4.36 MB
Page 231 of 286

!Do not use cleaning agents containing fuel.
Cleaning agents containing fuel corrode the
battery housing.
!If dirt gets into the battery cell, battery self-
discharge will increase and the battery may
be damaged.
The following points on battery care must be
observed:
XRegularly check the battery terminals and the
fastening of the negative cable to the chassis
to ensure that they are firmly seated.
XAlways keep the battery terminals and battery
surfaces clean and dry.
XLightly grease the undersides of the battery
terminals with acid-resistant grease.
XOnly clean the battery casing with a commer-
cially available cleaning product.
Care
Notes on care
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor- rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empty containers and
used cleaning products in an environmentally
responsible manner.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved for Sprinter vehicles.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas. Otherwise,
the exterior mirror, antenna or the vehicle
itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave the
automatic car wash.
Care229
Maintenance and care
Z
Page 233 of 286

Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not fold the windshield wipers away from
the windshield unless the hood is closed. Oth-
erwise, you could damage the hood.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Before cleaning the windshield
XTurn the key to position
0in the ignition lock
or remove it.
XFold the windshield wiper arms away from the
windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved for Sprinter
vehicles.
Exterior
Cleaning the wheels
!Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
If you clean the wheels with a power washer,
observe the safety notes for the power washer
(
Ypage 230). You could otherwise damage the
tires.
Cleaning the wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
Care231
Maintenance and care
Z
Page 236 of 286

XSwitch off the audio equipment and let the
display cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use a mild detergent or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved for
Sprinter vehicles.
Cleaning the seat covers
!Do not use microfiber cloths to clean artifi-
cial leather covers. If used often, a microfiber
cloth can damage the cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1% deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
Remove any stains or dirt immediately. This will
avoid residue or damage.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner
XUse a soft brush or dry shampoo to remove
heavy soiling.
234Care
Maintenance and care
Page 238 of 286

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit is in the stowage compart-
ment in the footwell on the front-passenger
side.
The vehicle tool kit consists of:
Ra towing eye
Ra screwdriver with Torx, Phillips and slotted
bits
If your vehicle is equipped with a spare wheel
bracket and a jack, the vehicle tool kit addition-
ally contains:
Ra lug wrench
Ra wrench
Ra pump lever rod
iThe jack has a maximum weight of 7.5 kg
depending on the vehicle's equipment.
The maximum payload of the jack can be
found on the sticker on the jack itself.
In the event of a malfunction, please contact a qualified specialist workshop.
Jack maintenance
XAfter use: clean all movable parts and grease
again.
XEvery six months: extend and retract the
piston fully.
Stowage compartment in the front-
passenger footwell
Unlocking and removing the cover
XTurn quick-release fastener :counter-clock-
wise or clockwise 2.
XSlightly raise and pull out the cover.
Removing the vehicle tool kit and the jack
XRemove vehicle tool kit A.
XPull up quick-release lever =and unhook the
retaining strap of jack ?.
XLift jack?upwards out of the holder.
iWhen stowing away the jack, place it in the
holder as shown in the illustration. Make sure
that the retaining strap of the jack is hooked
in and tensioned.
Inserting and engaging the cover
XSlide in the cover and fold it down.
XPress down quick-release fastener :until it
engages.
236Where will I find...?
Breakdown assistance
Page 240 of 286

Fire extinguisher
Removing the fire extinguisher
Fir eextinguisher at th efron tof th ebase of th eco -
driver' sseat
XPull tab s; upwards.
XTak efir eextinguishe r: out of it sholder.
Pleas eread th einstruction son fir eextin-
guisher :carefully and familiarize yourself wit h
it s operation .Hav efir eextinguishe r: refilled
after eac huse and checked every on eor two
years .It may otherwise fail in an emergency.
Observ eth elegal requirements for eac hindi-
vidua lcountry.
Flat tire
Information on breakdown assistanc ein th e
cas eof aflat tire can be foun din th echapter
"Wheels and tires " (
Ypage 262).
Jump-starting
Important safety notes
GWARNING
During charging and jump-starting ,explosive
gase scan escape from th ebattery. Ther eis a
ris kof an explosion .
Particularly avoi dfire, open flames, creating
sparks and smoking. Ensure there is sufficien t
ventilation while charging and jump-starting .
Do no tlean ove r abattery.
GWARNIN G
Battery acid is caustic. Ther eis aris kof injury.
Avoid contact wit hth eskin, eyes or clothing .
Do no tinhale any battery gases. Do no tlean
ove rth ebattery. Kee pchildren away from
batteries .Wash battery acid immediately wit h
water and seek medical attention .
Do no tuse arapi dcharging device to start th e
vehicle. If your vehicle's battery is discharged,
th eengin ecan be jump-started from another
vehicl eor from adonor battery usin gjumper
cables. Fo rthis purpose ,th evehicl ehas ajump-
starting connection poin tin th eengin ecom-
partment.
The additional battery in th eengin ecompart-
men tis no tsuitable for jump-starting opera-
tions. If your vehicl erequire sjump-starting ,or if
you use it to jump-start another vehicle, use th e
jump-starting connection poin tin th eengin e
compartment.
When jump-starting ,observ eth efollowin g
points :
RThe battery is no taccessible in all vehicles. If
th eother vehicle's battery is no taccessible,
jump-start th evehicl eusin g adonor battery
or ajump-starting device .
RDo notstart th eengin eif th ebattery is frozen .
Let th ebattery thaw first .
RJump-starting may only be performed from
batteries wit h anominal voltag eof 12 V.
ROnly use jumper cables that have asufficien t
cross-section and insulated termina lclamps.
RIf th ebattery is fully discharged, attach th e
battery of another vehicl efor afew minute s
before attempting to start .This charge sth e
empty battery alittle.
RMak esure that th etwo vehicles do no ttouch .
Mak esure that:
Rth ejumper cables are no tdamaged.
Rbare part sof th etermina lclamps do no tcome
int ocontact wit hother metal part swhile th e
jumper cables are connected to th ebattery.
Rth ejumper cables canno tcome int ocontact
wit hpart ssuc has th eV-belt pulley or th efan .
Thes epart smov ewhen th eengin eis started
and while it is running.
iJumpe rcables and further information
regarding jum pstarting can be obtaine dat
any qualified specialist workshop.
238Jump-starting
Breakdown assistance
Page 241 of 286

Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 116).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to positionP.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 117).
XOpen the hood (Ypage 214).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 272).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicl
e with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
Tow-starting and towing away239
Breakdown assistance
Z
Page 242 of 286

The automatic transmission selector lever must
be in theNposition when towing the vehicle.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key in the ignition lock to
position 2
Rcannot move the selector lever to position N
on vehicles with automatic transmission
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 64). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
Rear towing eye under the bumper, attached to the
chassis
Your vehicle may be equipped with rear towing
eye ;. If you tow or tow-start a vehicle, attach
the towing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow hitch (
Ypage 152). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 236).
XPress cover
:and remove cover :from the
opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert screwdriver into the towing eye and
tighten it.
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit.
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the bottom and
press it in at the top until it engages.
XPlace the towing eye and screwdriver back in
the vehicle tool kit.
Towing away in the event of malfunc-
tions
Front or rear axle damage on all-wheel-
drive vehicles
!For vehicles with all-wheel drive, all four
wheels must be raised for towing away. Oth-
erwise, you may damage the transfer case.
If the vehicle can only be raised by the front
axle, you must remove the propeller shaft
between the rear axle and the transfer case.
Always use new bolts when installing the pro-
peller shaft.
If the vehicle has front or rear axle damage, have
it transported on a transporter or trailer.
With transmission damage
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts fitted or
removed by qualified, skilled personnel.
If the vehicle has transmission damage, have the
propeller shaft removed before towing away.
240Tow-starting and towing away
Breakdown assistance
Page 243 of 286

Towing with the front or rear axle
raised
General notes
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
!Always use new bolts when installing the
propeller shafts.
iOnly have the propeller shafts installed and
removed by qualified, skilled personnel.
Observe the following before towing a vehicle
with a raised front or rear axle:
Rthe information on towing in the event of mal-
functions (Ypage 240) and
Rthe important safety notes (Ypage 239).
If the front axle is damaged, raise the vehicle at
the front axle and if the rear axle is damaged,
raise the vehicle at the rear axle.
Towing
If the front axle is raised, the vehicle may be
towed a maximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), the
propeller shafts to the driven axles must be
removed.
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XTurn the key to position 1in the ignition lock
and leave it in this position.
XSwitch on the hazard warning lamps
(Ypage 83).
XRelease the brake pedal.
XRelease the parking brake.
XIf the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km).
Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed a towing speed of 31 mph
(50 km/h). You could otherwise damage the
transmission.
iOnly have the propeller shafts fitted and
removed by qualified, skilled personnel.
Before towing the vehicle, observe the follow-
ing:
Rthe information on towing in the event of mal-
functions (Ypage 240) and
Rthe important safety notes (Ypage 239).
Towing
You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing distance
of over 30 miles (50 km), the propeller shafts to the driven axles must be removed.
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XRelease the brake pedal.
XRelease the parking brake.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 83).
XDo not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
Tow-starting and towing away241
Breakdown assistance
Z
Page 244 of 286

If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
Tow-starting (emergency engine
starting)
Vehicles with automatic transmission
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 238).
Electrical fuses
The fuse allocation chart and further information
on the electric fuses and relays can be found in the "Fuse allocation chart" supplement.
242Electrical fuses
Breakdown assistance
Page 245 of 286

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Important safety notes
GWarning
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of an accident.
do not drive with a flat tire. Immediately
replace the flat tire with your spare wheel, or
consult a qualified specialist workshop.
GWARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
Rdesignation
Rmodel
When replacing tires, make sure to use the
correct:
Rdesignation
Rmanufacturer
Rmodel
Accessories that are not approved for your vehi-
cle by Mercedes-Benz or are not being used cor-
rectly can impair operating safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
Rsuitability
Rlegal stipulations
Rfactory recommendations
Contact an authorized Sprinter dealer if you
require information on tested and recommen-
ded wheels and tires for summer and winter
driving. Advice on purchasing and caring for
tires is also available there.
Information on tire and wheel dimensions and
types as well as the recommended tire pressure
for your vehicle can be found in the "Tire pres-
sure" section (
Ypage 252).
This data can also be found on the Tire and
Loading Information placard on the B-pillar.
Modifications to the brake system or wheels are
not permitted. The use of a spacer and brake
dust shields is not permitted. This invalidates
the general operating permit for the vehicle.
iFurther information on wheels and tires can
be obtained at any qualified specialist work-
shop.
Operation
Information for a journey
If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary
(
Ypage 246).
While driving, pay attention to vibrations, noises
and unusual handling characteristics, e.g. pull-
ing to one side. This may indicate that the
wheels or tires are damaged. If you suspect that
a tire is defective, reduce your speed immedi-
ately. Stop the vehicle as soon as possible to
check the wheels and tires for damage. Hidden
tire damage could also be causing the unusual
handling characteristics. If you find no signs of
damage, have the tires and wheels checked at a
qualified specialist workshop.
When parking your vehicle, make sure that the
tires do not get deformed by the curb or other
obstacles. If it is necessary to drive over curbs,
speed humps or similar elevations, try to do so
slowly and not at a sharp angle. Otherwise, the
tires, particularly the sidewalls, can get dam-
aged.
Operation243
Wheels and tires
Z