ECO mode MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after a
few 100 miles (a few 100 kilometers). Until then,
compensate for this by applying greater force to
the brake pedal.
For the service life and economy of your vehicle
it is crucial that you break in the engine with due
care.
RTherefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
RAvoid overstraining the vehicle and high
engine speeds during this period, e.g. driving
at full throttle. Do not exceed Øof the max-
imum speed for each gear.
RDo not change down a gear manually in order to brake.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
RThe shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when driv-
ing in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
iYou should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced.
Driving
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
If you park the vehicle for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 223). You can obtain information about
trickle chargers from a qualified specialist work-
shop.
Battery isolating switch
Important safety notes
!Make sure that the key is in position 0in the
ignition lock and that at least five minutes
have passed before removing or reconnecting
116Driving
Dr iving an d parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission mal-
functions when shifting
gear.The transmission is losing oil.
XHave the transmission checked immediately at a qualified specialist
workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least 10 seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the vehi-
cle towed away.
XApply the parking brake.
XRemove cover :.
XSlide implement ;as far as it will go into the
opening.
XPush the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again until
it is returned to position P.
XRemove implement;.
XRe-install cover:.
iThe screwdriver from the vehicle tool kit
could function as the implement, for instance
(
Ypage 236).
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
124Refueling
Driving and parking

Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle permitted for the
tires (tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 246).
You can permanently limit the speed of your
vehicle to 65 mph (105 km/h) or 75 mph
(120 km/h).
We recommend that you have the speed limit
programmed at an authorized Sprinter dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed speed limit.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 273).
Driving tips131
Driving and parking
Z

Problems with PARKTRONIC
ProblemPossible causes/consequences andMSolutions
Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
In addition, a warning
tone sounds for approx.
two seconds
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds.
The indicator lamp of the
f button lights up
and the red segments in
the PARKTRONIC warn-
ing display go out.PARKTRONIC has malfunctioned and has switched itself off.
XIf problems persist, have PARKTRONIC checked at a qualified spe- cialist workshop.
The PARKTRONIC warn-
ing displays implausible
distances.
For example, all the seg-
ments may be lit even
though there is no obsta-
cle present.The PARKTRONIC sensors are dirty or iced up.
XClean the PARKTRONIC sensors (Ypage 232).
XTurn the key to position 2in the ignition lock.
The license plate or other parts attached near the sensors may not be
secured correctly.
XCheck the license plate and attachment parts near the sensors for
correct seating.
An external radio or ultrasonic source may be causing interference.
XCheck PARKTRONIC functions in a different location.
Rear view camera
Important safety notes
The rear view camera is only an aid. It cannot
replace your own awareness of the immediate
surroundings. You are responsible for safe
maneuvering, parking and pulling away. When
maneuvering, parking and pulling away, make
sure that there are no persons, animals or
objects in the maneuvering area.
The rear view camera is a visual parking aid.
Information on operation can be found in the
separate Audio 15 supplement.
The camera is in the middle of the roof above the
high-mounted brake lamp (
Ypage 232).
You can find information on cleaning the camera
in the "Maintenance and care" section
(
Ypage 232).
Working mode
ADR (working speed governor)
General notes
When activated, ADR automatically increases
the engine speed to a preset speed or a speed
you have set.
iAfter a cold start, the idling speed of the
engine is increased automatically. If the pre-
set working speed is lower than the increased idling speed, the working speed is only
reached once the engine has completed the
warm-up phase.
It is only possible to activate ADR with the
vehicle stationary and the parking brake
applied.
The selector lever of the automatic transmis-
sion must be in position P.
Working mode151
Driving and parking
Z

Most federal states and all Canadian provinces
require by law:
Rsafety chains between the towing vehicle andthe trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough slack in the chains. This allows you to drive round tight corners.
Ra separate brake system for certain types of
trailer.
Ra safety shut-off for braked trailers. Find out
the specific requirements according to the
applicable laws.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature applies the
trailer brakes.
Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed restric-tions.
Many states require a separate functional brak-
ing system for your trailer once a certain weight limit is exceeded. For your safety, it is recom-
mended to use a separate functional braking
system on any towed vehicle.
Make sure your vehicle/trailer combination
complies with local laws. This not only means
where you live, but also anywhere you are driv-
ing to. Information is available from the police
and local authorities.
Observe the following when towing a trailer:
RPractice driving around bends, stopping and
backing up at a place where there is no traffic.This enables you to gain experience and get
used to the new handling characteristics.
RBefore driving, check:
-that the trailer tow hitch and ball coupling
are secure
-that the safety switch for a braked trailer is
functioning properly
-that the safety chains are secure and not
damaged
-that the electrical connections are secure
-that the lights are working
-that the wheels are in good order and the
tire pressure is correct
RAdjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
RIf the trailer is equipped with an individual
braking system, check before each journey
whether the brakes are functioning correctly.
RIf the trailer has electronically controlled
brakes, pull the vehicle/trailer combination
away carefully. Brake manually using the
brake controller and check that the brakes
are working.
RSecure the load on the trailer according to the
applicable specifications and current stand-
ards on securing loads (
Ypage 210).
RWhen driving with a trailer, check at regular
intervals that the load is secured and that the
brakes and lights are working.
RBear in mind that the handling will be less
stable when towing a trailer than when driving
without one. Avoid sudden steering move-
ments.
RThe vehicle/trailer combination is heavier,
accelerates more slowly and has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
RIf possible, do not brake suddenly, but rather
moderately at first so that the trailer can acti-
vate its brakes. Then increase the force on the
brake pedal.
RIf the automatic transmission repeatedly
shifts between gears when driving on inclines,
restrict the shift range. Select shift range 4,3,
2 or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
RWhen driving on a downhill gradient, shift to a
low gear and take advantage of the engine's
braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if instal-
led, the trailer brakes.
RIf the coolant temperature increases dramat-
ically while the air-conditioning system is
switched on, switch off the air-conditioning
system.
Coolant heat can also be dissipated by
switching the airflow and the temperature of
Towing a trailer155
Driving and parking
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Important safety notes
GWARNING
If you are driving and reach through the steer- ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when thevehicle is stationary. Do not reach through the
steering wheel when driving.
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
GWARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The
operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. You must observe the legal requirements for the
country in which you are currently driving when
operating the on-board computer.
The on-board computer display only shows mes-
sages and warnings from certain systems. You
should therefore make sure your vehicle is oper-
ating safely at all times. If the operating safety of
your vehicle is impaired, stop the vehicle as
soon as possible, paying attention to road and
traffic conditions. Then consult a qualified spe-
cialist workshop.
Instrument cluster
Overview
:Instrument cluster on vehicles without
steering wheel buttons
;Instrument cluster in vehicles with steering-
wheel buttons
=Adjustment buttons fand g
?Reset button 9
AService button Ë(engine oil level check)
BMenu button 4
You will find a full overview of the instrument
cluster in the "At a glance" section (
Ypage 33).
The display in the instrument cluster is activated when you:
Ropen the driver's door
Rturn the key to position 2in the ignition lock
Rpress the 9reset button
Rswitch on the lights
158Instrument cluster
On-board computer and displays

The display switches off automatically after
approximately 30 seconds if:
Rthe key is in position0in the ignition lock.
Rthe vehicle lighting is not switched on.
Instrument lighting
When the lights are switched on, you can adjust
the brightness of the instrument cluster lighting
using the fand gbuttons.
XTo brighten: press thefbutton.
XTo dim: press the gbutton.
iVehicles with automatic headlamp mode:
the instrument lighting also adapts to auto-
matic headlamp mode.
Tachometer
!
Do not drive in the overrevving range, as this
could damage the engine.
HEnvironmental note
Avoid driving at high engine speeds. This
unnecessarily increases the fuel consumption
of your vehicle and harms the environment as
a result of increased emissions.
The red band in the tachometer indicates the
engine's overrevving range.
To protect the engine, the fuel supply is inter-
rupted when the red band is reached.
Outside temperature
You should pay special attention to road condi-
tions when temperatures are around the freez-
ing point.
On vehicles without steering wheel buttons
(
Ypage 160) and on vehicles with steering
wheel buttons (Ypage 164), the outside tem-
perature display is in the display.
Changes in the outside temperature are dis-
played after a short delay.
Speedometer
The speed can also be shown in the display. You
can find information on the digital speedometer for vehicles without steering wheel buttons
under (
Ypage 160) and for vehicles with steer-
ing wheel buttons under (Ypage 164).
iIn some countries, a warning sounds when
the vehicle reaches the maximum speed limit,
e.g. at 75 mph (120 km/h).
Trip odometer
XTo reset: make sure that the display is show-
ing the trip odometer if you have a vehicle with
steering wheel buttons (
Ypage 164).
XPress and hold the 9reset button until the
trip odometer is reset to 0.0.
Fuel gauge
:Fuel gage on vehicles without steering
wheel buttons
;Fuel gage on vehicles with steering wheel
buttons
=Fuel filler flap location indicator t: the
fuel filler flap is on the left-hand side. Fuel
filler flap location indicator u: the fuel
filler flap is on the right-hand side
?Reserve fuel warning lamp (Ypage 196)
DEF gauge
Vehicles without steering wheel but-
tons
If the DEF supply is less than 1.5 US gal (5.5 l),
the dEF Chkmessage appears in the display.
In addition, the yellow åDEF indicator lamp
lights up in the instrument cluster and a warning
tone sounds.
Instrument cluster159
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Highbeam AssistinoperativeHighbeamAssis tis faulty.
XVisit aqualified specialist workshop .
HighbeamAssisttem‐porarily unavaila‐ble
Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe camera' sfunctionalit yis impaire ddue to heav yrain ,snow or
fog .
RThe windshield is dirty in th ecamera' sfield of vision .
XStop thevehicl epayin gattention to roa dand traffic conditions.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 127).
XClean th ewindshield (Ypage 231), particularly in th ecamera' s
field of vision .
If th emalfunction has been rectified, th eHighbeam Assist
available againmessage appears.
Engine
Display messagesPossible causes/consequences and MSolutions
Check DieselExhaustFluid SeeOperator' sManual
The DE Fsupply has dropped belo w1.5US gal (5. 5l).
XAd dDE Fsupply (Ypage 126).
The display message only disappear swhen th evehicl eis stationary,
at th elatest after 20 seconds, as soo nas you switch on th eignition
or start th eengin eafter refueling.
å
XX starts remaining
Three short warning tone salso sound.
Afte rth emessage appear sfor th efirst time, th eremaining DE Fsupply
will last for approximately 1200 mile s(1900 km). The engin ecan then
only be started another 16 times .
The number of remaining engin estart sxx
(16to 0)is shown in th e
message every time th eengin eis started.
XAd dat least 1. 5US gal (5.5l)of DEF (Ypage 126).
å
Idle Mode
The yellow ;Check Engine indicator lamp also lights up and three
short warning tones sound.
You cannot drive the vehicle at a speed exceeding 5 mph (8 km/h).
XAdd at least 1.5 US gal (5.5 l)of DEF (Ypage 126).
The display message and the yellow ;Check Engine indicator
lamp only disappear when the vehicle is stationary, at the latest
after 20 seconds as soon as you switch on the ignition or start the
engine after refueling.
Check DieselExhaust Fluid SeeOperator's Manual
In addition, the yellow ;DEF indicator lamp lights up and a warning
tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
184Display messages
On-board computer and displays

12 V socket
Socket on the lower section of the center console
:
12 V socket (25 A)
The 12 V sockets for accessories are:
Ron the lower section of the center console
(12 V, 25 A)
Ron the inside of the driver's seat frame (12V,
15 A)
Rin the respective corner trim next to the rear
doors in the passenger compartment (12 V,
15 A)
Rin the cargo compartment next to the left rear door (12 V,15 A)
You can use the 12 V sockets (15 A) for acces-
sories with a maximum power consumption of
180 W. You can connect accessories with a
maximum power consumption of 300 W to the
12 V socket (25 A) on the lower section of the
center console.
iThe sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the
battery will discharge.
Mobile phone
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately 14 m)
every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using
an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop.
We recommend the use of an approved exterior
antenna for operating the mobile phone. Only in
this way can optimal mobile phone reception
quality in the vehicle be ensured and mutual
interference between the vehicle electronics
and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country.
Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehicle.
The microphone for the hands-free system is
installed in the overhead control panel or in the
overhead stowage compartment together with
the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter accesso-
ries include brackets for various mobile phone
models.
iMobile phone brackets which are available
from various manufacturers on the open mar- ket are not compatible with the Sprinter tele-
phone system. You can recognize suitable
holders for your mobile phone by the imprin-
ted star and the B6 spare part number on the back of the bracket.
Detailed instructions for use can be found in the
operating instructions for the mobile phone
206Mobile phone
Stowing and features

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection system
are, for example, the injectors.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
If you have to carry out work in the engine com-
partment, only touch the following components:
RHood
ROil dipstick
REngine oil filler neck cap
RWasher fluid reservoir cap
RCoolant expansion tank cap
Opening the hood
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
214Engine compartment
Maintenance and care