warning MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi- cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
RABS ( Anti-lock Braking System)
RASR (Acceleration SkidControl)
RBAS ( Brake Assist System)
REBD ( Electronic Brake Force Distribution)
RESP®(E lectronic StabilityProgram)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your
driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 243).
ABS (Anti-lock Braking System)
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 53).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also
fail, including driving safety systems. Observe
the information relating to the !warning
lamp (
Ypage 191).
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
The yellow !warning lamp in the instrument
cluster lights up when the ignition is switched
on. The lamp goes out when the engine starts
running.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
Driving safety systems53
Safety
Z

ASR (accelerationskid control )
Gene ral notes
Important safety notes
Observ eth eimportant safet yguidelines for th e
drivin gsafet ysystem (Ypage 53).
AS Rcan neither reduce th eris kof an acciden t
no rsuspen dth elaws of physics if th edriver
does no tpay attention when pullin gaway or
accelerating .AS Ris only an aid. Always adapt
your drivin gstyle to suit th eprevailing road and
weather conditions.
If you activat eor deactivat eth eall-whee ldrive
in avehicl ewit hthis option ,AS Rwill be deacti -
vated for th eduration of th eactivation/deacti-
vation process.
Vehicles without steering whee lbuttons :if AS R
is malfunctioning ,th e: indicator lamp lights
up while th eengin eis runnin gand th eengin e
powe rmay be reduce d (
Ypage 191).
AS Rsignificantly improve straction ,i.e .th e
transmission of powe rfrom th etires to th eroad
surface, and thus increases th evehicle's drivin g
stability. If th edrivin gwheels start to spin ,AS R
brakes individual drive wheels and limits th e
engin etorque .AS Rthus significantly assist syou
when pullin gaway and accelerating ,especially
on wet or slipper yroads.
If traction on th eroad surfac eis no tsufficient,
eve nAS Rwill no tallow you to pull away without
difficulty. The typ eof tire
s and total weigh
tof th e
vehicl eas well as th egradien tof th eroad also
play acrucia lrole.
If AS Rintervenes, th ed warning lamp in th e
instrumen tcluste rflashes .
Activating/deactivating ASR
GWARNIN G
If deactivated, AS Rwill no tattemp tto stabi-
liz eth evehicl eduring pullin gaway and accel-
eration .There is an increased ris kof skiddin g
and of an accident.
Only deactivat eAS Rin th esituation sdescri-
bed in th efollowing.
!If you deactivat eASR, ES P®will still inter-
ven eto stabiliz eth evehicle. Frequen tbraking
automatically triggered by ES P
®can damage
th ebrak esystem. Fo
rthis reason ,deactivat eAS Ronly briefl y
and when absolutely necessary.
When ES P®is intervening and th ed warning
lamp in th einstrumen tcluste ris flashing, leav e
AS Ron .In this case, only depress th eacceler -
ato rpedal as far as require dwhen pullin gaway.
XPress th eà button.
If AS Ris deactivated, th ed warning lamp
in th einstrumen tcluste rlights up.
AS Ris automatically activated when th eengin e
is started.
It may be best to deactivat eAS Rbriefl yin th e
followin gsituations:
Rwhen usin gsnow chain s
Rin deep snow
Ron sandor gravel
If you deactivat eASR:
Rengin etorque is no tlimite dand th edrive
wheels are able to spin .The spinnin gwheels
will then achiev e acutting effec tfor bette r
traction .
Rtraction control remain sactive throug hbrak e
intervention .If adrive whee lattain sits tire
traction limi tbecause on eside of th eroad is
slippery, for example, that whee lis braked.
The traction is then increased in this situation .
Ractive brakeintervention by ES P®to increase
drivin gstabilit yremain sactive .The d
warning lamp in th einstrumen tcluste r
flashes when ES P
®is intervening.
BAS (Brake Assist System)
GWARNING
If BA Sis malfunctioning ,th ebraking distanc e
in an emergenc ybraking situation is
increased. There is aris kof an accident.
54Driving safety systems
Safety

In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if the
BAS driving safety system is malfunctioning,
the : warning lamp lights up while the
engine is running (
Ypage 191).
BAS operates in emergency braking situations.
If you depress the brake quickly, BAS automat-
ically increases the brake pressure, thereby
reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Observe the information on warning and indica-
tor lamps (
Ypage 191).
ESP®(Electronic Stability Program)
Important safety notes
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer, please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If you activate or deactivate the all-wheel drive
in a vehicle with this option, ESP
®will be deac-
tivated for the duration of the activation/deac-
tivation process.
If ESP
®is malfunctioning, the hindicator
lamp lights up while the engine is running and
the engine power may be reduced
(
Ypage 190).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
4ETS (Electronic Traction System)
!A function or performance test should only
be carried out on a two-axle dynamometer.
Before you operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage the
drive train or the brake system.
4ETS is only active when all-wheel drive is acti-
vated (
Ypage 145).
4ETS ensures permanent drive for all four
wheels, and together with ESP
®it improves the
vehicle's traction.
If a driven wheel spins due to lack of traction:
RWhen pulling away, make use of the traction
control integrated in ESP®. Depress the
accelerator pedal as far as necessary.
RWhile driving, slowly take your foot off the
accelerator pedal.
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow chains
(
Ypage 246). This is the only way to get the full
benefit from the all-wheel drive system.
Crosswind Assist
Crosswind Assist does not work if ESP®is deac-
tivated or disabled because of a malfunction.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
as a result of uneven surfaces or potholes.
Rif the vehicle loses traction, e.g. on snow or
ice or when hydroplaning.
Rto large and sudden steering movements by
the driver.
Driving safety systems55
Safety
Z

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote
controls with a folding key, or 4 mechanical
keys. In this Operator's Manual, both the
mechanical keys and the keys with remote con-
trol are referred to as keys. The remote control
key has a range of up to 32 ft (10 m). Use the
remote control of the key only when in immedi-
ate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key59
Opening and closing
Z

XTo unlock the driver's or rear door:press
the key release button on the remote control.
The key folds out.
XInsert the key fully into the door lock and turn it to position 2.
The door is unlocked.
XTo lock the vehicle: lock all doors except the
driver's door and, if necessary the rear door,
from inside. To do this, press down the door
locking buttons.
XPress the key release button on the remote
control.
The key folds out.
XInsert the key fully into the driver's door lock
and turn it to position 1.
The driver's door is locked.
Remote control battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The key batteries contain perchlorate material,
which may require special handling and regard for the environment. Check with your local gov-
ernment’s disposal guidelines. California resi-
dents, see
www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries
XPress the %or& button for longer than
two seconds.
If battery indicator lamp (
Ypage 59 )lights up
briefly, the batteries in the remote control still
have sufficient charge. Otherwise, change the
batteries immediately.
iIf the remote control is checked within the
signal reception range of the vehicle, pressing
the & or% button:
Rlock or
Runlock the vehicle
Changing batteries
You need a CR 2025 2 3 V cell battery, which can
be obtained from any qualified specialist work-
shop.
When changing the batteries, do not press any
of the buttons on the remote control.
XPress release button ;.
The key folds out.
XRemove battery compartment cover :in the
direction of the arrow.
Key61
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 228).
or
XJump-start the vehicle (Ypage 238).
or
XConsult a qualified specialist workshop.
You have lost a key.XHave the key deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked front door from the inside
at any time. You can open a locked sliding door
or rear door from the inside if it has been previ-
ously unlocked from inside.
Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just the sliding doors and rear doors from the inside.
Central locking63
Opening and closing
Z

XPull door handle:.
Locking knob ;pops up.
The door opens.
Sliding door
Important safety notes
GWARNING
If the open sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is a risk of injury.
Always make sure that the open sliding door is
engaged.
!Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
Otherwise, you could damage your vehicle or other vehicles.
The sliding door of your vehicle can be equipped
with an electrical access step. Observe the
notes on the electrical step when opening and
closing the sliding door (
Ypage 66).
Opening and closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
iYou can also lock the sliding door in place
around halfway when opening and closing.
The door does not have to be opened fully
when getting into or out of the vehicle. The
intermediate detent does not fully engage the
sliding door.
XTo open: pull door handle :.
The sliding door opens.
XPush back the sliding door using door han-
dle :until it engages.
XCheck the sliding door detent.
XTo close: slide the sliding door firmly for-
wards by handle :until it closes.
Opening/closing from the inside
Interior door handle on the sliding door
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
iYou can also lock the sliding door in place
around halfway when opening and closing.
The door does not have to be opened fully
when getting into or out of the vehicle. The
intermediate detent does not fully engage the
sliding door.
XTo unlock: pull locking knob =upwards.
Only this sliding door unlocks. The other
doors remain locked.
XTo open: press button :.
XSlide the sliding door by handle ;back to the
stop.
XCheck the sliding door detent.
The sliding door must be engaged.
XTo close: slide the sliding door firmly for-
wards by door handle ;until it engages.
XTo lock: press locking knob =down.
Only the sliding door is locked. All other doors that were previously unlocked remain
unlocked.
Sliding door65
Opening and closing
Z

Electrical closing assist
If your vehicle is equipped with electrical closing
assist, you will require less force to close the
sliding door.
Electrical step
Important safety notes
!
Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
If you do not use the grab handle and the step,
you could injure yourself when getting in and out
of the vehicle.
In order to reduce risks:
Rdraw the passengers' attention to the electri-
cal step. Wait until the electrical step is fully
extended.
Rdo not jump out of the vehicle.
Ronly use the grab handle and step. Only they
are designed for such a load.
Rkeep grab handles, access steps and entry
sills free from dirt, e.g. mud, clay, snow and
ice.
Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equipped
with an electrical step.
XWhen getting in and out of the vehicle, use the grab handles and electrical step :.Electrical step
:automatically extends when
the sliding door is opened and retracts when it is
closed.
Electrical step :is equipped with an obstruc-
tion detection device on the front side. If the
step comes into contact with an obstacle while
it is extending, it stops.
After you have removed the obstacle, you must
first close the sliding door and open it once
again so that the step can extend completely.
iIf the electrical step obstructs loading, you
can prevent the step from extending when
opening the sliding door via obstacle detec-
tion. The electrical step can then remain
retracted and a forklift or other lifting equip-
ment can be moved nearer to the cargo com-
partment.
Vehicles without steering-wheel buttons: if
the 1 indicator lamp in the instrument clus-
ter lights up and a warning tone sounds, elec-
trical step :is malfunctioning (
Ypage 199).
Vehicles with steering wheel buttons: if the
Electrical
Stepmessage is shown in the dis-
play and a warning tone sounds, electrical
step :is malfunctioning (
Ypage 189).
If electrical step :is malfunctioning, the step
may only partially extend/retract or may not
extend/retract at all. If a malfunction does
occur, you will have to retract and lock electrical
step :manually before continuing the journey
(
Ypage 66).
Before passengers get out of the vehicle, let
them know that electrical step :might not be
extended.
Emergency release
!
Driving with the step extended may result in
it being damaged.
If the electrical step does not retract auto-
matically, you will have to push it in and lock it
into place manually before continuing your
journey.
66Electrical step
Opening and closing

XPull R-clips;on both rods :on the under-
side of the step out of their respective pins.
XRemove washers =and detach both rods :.
XFold rods:into the housing in the step.
XPush the step into its housing.
iWhen securing the step for the first time,
you must pierce a film with the R-clips.
XInsert R-clips ;into the step as far as they
will go through the holes on both sides of the
housing.
The step is secured in its housing.
Rear doors
Important safety notes
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
national regulations, by using the warning tri-
angle, for instance.
!Make sure that there is sufficient clearance
when opening the rear doors. You could oth-
erwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of 90°,
180° and 270°. Always make sure that the open
rear door is correctly engaged in the detent.
Rear doors67
Opening and closing
Z

Closing the rear doors from the outside
XPull the rear door away from magnetic door
retainer.
XClose the left-hand rear door firmly from the
outside.
XClose the right-hand rear door firmly from the
outside.
Opening/closing from the inside
Releaseth eleve ron th einside of th erigh trear door
A white section on latch ;indicates that the
rear door is unlocked.
iYou can only open the locked rear doors
from the inside if the child-proof locks have
not been activated.
XTo unlock: slide latch;to the left.
You will see a white marking.
Only the rear door unlocks. All other doors
that were previously locked remain locked.
XTo open: pull opening lever :and open the
unlocked rear door.
XSwing the rear door to the side until it
engages.
XTo close: make sure that the left-hand rear
door is closed.
XPull the rear door firmly by the door handle to
close it.
XTo lock: slide latch ;to the right.
The white section is no longer visible.
Only the rear door is locked. All other doors
that were previously unlocked remain
unlocked.
Partition sliding door
Important safety notes
GWARNING
If the open partition sliding door is not
engaged, it could move automatically while
the vehicle is in motion. This could trap you or
other persons. There is a risk of an accident
and injury.
Close the partition sliding door before every
journey and make sure that it is engaged.
Opening/closing the partition sliding
door from the cab
XTo open: turn the key counter-clockwise =.
The sliding door is unlocked.
XSlide the sliding door to the stop in the direc-
tion of arrow ;.
XTo close:slide the sliding door in the direc-
tion of arrow :until it engages.
The sliding door can be locked using the key.
Partition sliding door69
Opening and closing
Z