battery MERCEDES-BENZ V-CLASS 2021 Owner's Guide

Before
tow- starting, ensure thefo llowing:
R make sure that the battery is connected and
ch arge d. The vehicle cann otbe switched on
ot herwise and there will be no steering and
braking assistance.
R use a towing bar and attach it tothe front tow-
ing eye (/ page 249) onl y.
R ifth eve hicle does not start aTer a fewsec-
onds, try a jump-starting procedure using the
battery of ano ther vehicle (/ page 240).
T
T o
o w
w -st
-st ar
arting pr
ting pr ocedure
ocedure #
Switch on the hazard warning lamps
(/ page 108). #
If necessar y,allow the engine and theex haust
system tocool down. #
Swit chon theve hicle. #
ShiT to2nd or 3rd gear. #
Release the parking brake. #
Keep the clutch pedal fully depressed when
to w- starting theve hicle. #
Release the clutch pedal slo wly. #
Immediately shiT toneutral if theve hicle
starts. #
Stop in accordance with the tra1c conditions. #
Use the parking brake tosecure theve hicle
against rolling away. #
Remo vetheto wing device. #
Remo vetheto wing eye. #
Switch o. the hazard warning lamps
(/ page 108). Electr
Electr
ical fuses
ical fuses N
No
ot
t es on electr
es on electr ical fuses
ical fuses *
N
NOOTE
TE Electrical fuses #
Obser vethe information in the supple-
ment. You may otherwise failto recog-
nise dangers. The fuse allocation
chart and the information on
th e fuses can be found in the "Fuse allocation
ch art" Supplement. V
V
ehicle t
ehicle t ool kit
ool kit Inf
Inf
or
ormation on t
mation on t he v
he vehicle t
ehicle t ool kit
ool kit The
vehicle tool kit is in there ar st owage compart-
ment.
Apart from some countr y-speci/c variants, vehi-
cles without a spare wheel are not equipped with a
tyre-changing tool.
If yo ur vehicle is equipped with a tyre-change tool
kit, you can /nd it in theve hicle tool kit in there ar
st ow age compartment.
Some tools forch anging a wheel are speci/c to
th eve hicle. For more information on which tyre-
ch ange tool kits are requ ired and appr ovedfo r per-
fo rm ing a wheel change on your vehicle, consult a
qu ali/ed specialist workshop.
Re quired tyre-change tool kits may include thefo l-
lowing, forex ample:
R Jack
R Wheel spanner
R Ratchet ring spanner
% The jack has a maximum weight of 7.5 kg
depending on theve hicle's equipment.
Yo u will /nd the maximum load capacity of the
jack stated on the adhesive label attached to
th e jac k.
The jack is maintenance-free. If there is a mal-
function, please contact a quali/ed specialist
wo rkshop. S S
t
to
o w
w ag
ag e com
e com par
partment in t
tment in t he r
he rear
ear Opening t
Opening t
he stow
he st owag
age com
e com par
partment
tment St
ow age compartment in there ar on theright-
hand side of theve hicle 250
250
Breakdown assis
tance

Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
This will se verely impair steerability and braking. Braking distance may
increase in an emer gency braking situation. &
W
WARNI NG
ARNI NGRisk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisa-
tion. In addition, other driving saf ety systems are swit ched o.. #
Drive on carefull y. #
Have ESP ®
ch ecked at a quali/ed specialist workshop. #
Drive carefully on a suitable st retch of road, making slight steering
mo vements at a speed abo ve20 km/h.
The functions mentioned abo vewill be available again when the
display message goes out.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
! Release parking brake *T
hered! indicator lamp on the inst rument cluster lights up.
A wa rning tone also sounds.
Yo u are driving with the parking brake applied or per form ing emer-
ge ncy braking using the parking brake. #
Release the parking brake (/ page 151).
! Parking brake See Own-
er's Manual *T
heyellow ! warning lamp lights up and there d! indicator
lamp is o..
The parking brake is malfunctioning, e.g. aTer the star ter battery has
been disconnected.
R R eleasing t
eleasing t he par
he parking br
king br ak
ake:
e: #
Switch theve hicle o. and on again. #
Depress the brake pedal and brie0y pull the handle of the parking
brake (/ page 151). #
ATer around ten seconds, push down the handle of the parking
brake.
If th eye llow ! warning lamp is o.: #
Release the parking brake.
If th eye llow ! warning lamp remains lit: #
Do not drive on. #
Secure theve hicle against rolling away. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: engage /rstgear. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe transmission to
j . #
Turn the front wheels towa rdsth eke rb. #
Consult a quali/ed specialist workshop.
*T heyellow ! warning lamp and there d! indicator lamp light
up. Display messages and
warning and indicator lamps
287
287

K
K
e
ey
y Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
 Key does not belong to
vehicle *Y
ou ha veinser ted an incor rect key in tothe ignition loc k. #
Use the cor rect key.
 Remove key *T
hekey is in the ignition loc k. #
Remo vethekey.
Â
Replace key *T
hekey needs tobe replaced. #
Consult a quali/ed specialist workshop.
 Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 52). V V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Clutch overheated Avoid
pulling away Engage/
disengage clutch quickly
if req. *A
warning tone also sounds. The clutch is under heavy load and the
permissible operating temp erature of the clutch has been exceeded.
Av oid frequent pulling away and driving at walking pace overex tended
distances. #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Leavethe engine running.
The clutch will cool more quickly when the engine is running.
or #
If possible, continue driving at a steady speed. #
Remo ve yo urfoot from the clutch pedal and do not let the clutch
slip.
The clutch may also cool down during driving.
Cooling down can take afew minutes. When the clutch has cooled
down, the display message will disappear and the clutch will be fully
operational again.
Ò *T
hetailgate is open. #
Close theta ilgate. 300 300
Display message
s andwarning and indicator lamps

Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ó *A
warning tone also sounds. The bonnet is open. &
W
WARNI NG
ARNI NGRisk of accident due todriving with the bonnet
unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine bonnet is loc ked. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions. #
Secure theve hicle against rolling away. #
Close the bonnet.
C *I
n addition, a warning tone sounds during the trip.
The display sho ws the open door or doors. #
Close all the doors.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below
th e minimum. #
Top up thewa sher 0uid (/ page 229).
Ð Power steering malfunc-
tion See Owner's Manual *A
warning tone also sounds. The po wer assistance forth e steering
could be malfunctioning. You may need tosteer mo reforc efull y. #
Carefully continue toaqu ali/ed specialist workshop and ha vethe
stee ring checked immediatel y.
Telephone No service *Your vehicle is outside the transmission and receiver range of the
mobile phone network pr ovider.
To start engine, shift to
either P or N *Y
ou ha veattem pted tostart theve hicle in transmission position kor
h. #
ShiT the transmission toposition jori.
Auxiliary battery malfunc-
tion *T
he auxiliary battery forth e transmission is no longer being charge d. #
Consult a quali/ed specialist workshop.
Apply brake to deselect
Park (P) position *Y
ou ha vetried toshiT the transmission toposition h,kori with-
out applying the brake. #
Depress the brake pedal.
Apply brake to select R *You ha vetried toshiT the transmission toposition kwithout appl y-
ing the brake. #
Depress the brake pedal. #
ShiT the transmission position tok .
N permanently active
Risk of vehicle rolling *A
warning tone also sounds. While theve hicle is rolling or driving, the
transmission was shiTed toposition i. #
Tostop, depress the brake pedal and, when theve hicle is at a
standstill, shiT the transmission toposition j. Display messages and
warning and indicator lamps
301 301

Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Tocontinue your journe y,shiT the transmission toposition kor
h.
Risk of vehicle rolling
Vehicle not in P *A
warning tone also sounds. The driver's door is open and the trans-
mission is in position i,korh. #
ShiT the transmission toposition j. #
Secure theve hicle against rolling away.
Without changing gear,
consult workshop *A
warning tone also sounds. You can no longer change the transmis-
sion position due toa malfunction.
If transmission position hhas been selected: #
Without changing the transmission position, consult a quali/ed
specialist workshop.
If transmission position j,kori has been selected: #
Inform a quali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Transmission position kcann ot
be selected. #
Inform a quali/ed specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
switches toneutral i. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions. #
ShiT the transmission toposition j. #
Inform a quali/ed specialist workshop.
Stop vehicle Leave
engine running Wait
Transmission cooling *T
he transmission is overheating. Pulling away may be temp orarily
impaired or not possible. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions. Do not continue driving! #
Leavethe engine running. #
Wait until the display message disappears before pulling away.
&
inoperative Battery low *T
he on-board elect rical system voltage is too lo w.The hot-water auxili-
ary hea ter (stationary heater) has switched itself o. or cannot be
switched on. #
Drive for an extended distance.
The bat tery will be charge d. The hot-water auxiliary heater (sta-
tionary heater) will be operational again as soon as the on-board
electrical system voltage is su1cient.
& inoperative Refuel vehi-
cle *T
here is too little fuel in the fuel tank. The hot-water auxilia ryheater
(stationary heater) cann otbe switched on. #
Refuel theve hicle. 302 302
Display messages and
warning and indicator lamps

B
B
Bac
Bac k suppo rt
k support
see Lumbar support (4-w ay)
Ball coupling
Ball coupling Attach ing............................................ 178
Ball neck
Ball neck
Removing............................................ 179
B
B AS (Br
AS (Br ak
ake Assis
e Assis t Syst
t System)
em)........................ 153
Batt
Batt ery
ery
Care................................................... 240
Charging............................................. 240
Charging a vehicle batter y................... 240
Connecting and /tting the star ter
battery................................................ 244
Disconnecting and removing the
star ter battery.................................... 242
Jump-starting (vehicle)........................ 240
Ke y...................................................... .52
No tes (vehicle ).................................... 238
Re mo tecont rol (stationary heating/
ve ntilation).......................................... 132
Belt
Belt see Seat belt
Belt w
Belt w ar
arning
ning
see Seat belt
Blind Spo
Blind Spo t Assist
t Assist
Fu nction............................................. 174
Re ar Cross Tra1c Ale rt....................... 175
Switching on/o.................................. 175
System limits...................................... 174
Bo
Bo ttle holder
ttle holder............................................. 102
Br
Br ake
ake
ABS (anti-lock braking system)............ 153
Ac tivating/deactivating the HOLD
function.............................................. 164
Ac tive Brake Assist............................. 155
Ad aptive brake lights........................... 157
BAS (Brake Assist System).................. 153
Braking with the parking brak e............ 138
Downhill gradient................................ 138
Driving instructions............................ .138
EBD (Electronic Brakeforce Distribu-
tion).................................................... 155
Heavy and light loads.......................... 138
HOLD function....................................1 64
Limited braking e.ect (salt-treated
ro ads)................................................ .138
Ne w brake disks and brakepads......... .138
Ne w/replaced brake disks and
brakepads.......................................... .136
Ru nning-in no tes................................. 136
We t roadw ay....................................... 138 Br Br
ak
ak e Assis
e Assist Syst t System
em
see BAS (Brake Assist System)
Br
Br ak
ak e Assist
e Assist ance
ance
see BAS (Brake Assist System)
Br
Br ak
ak e
e0uid
0uid
No tes................................................ .276
Br
Br ak
ak ef
efor
or ce Dis
ce Distr tribution
ibution
EBD (Electronic Brakeforce Distribu-
tion).................................................... 155
Br
Br ak
ak es
es
Po st-collision brak e............................... 38
Br
Br eakdo
eakdo wn
wn
Changing a wheel................................ 261
Re covering theve hicle........................ 247
To w- starting........................................ 249
To wing away (bo thaxles on the
gr ound)............................................... 247
To wing away (raised front or rear
axle)................................................... 248
Tr anspo rting theve hicle..................... .248
Ve hicle stuc k...................................... 247
Br Br eakdo
eakdo wn
wn
see Flat tyre
Butt
Butt ons on t
ons on t he st
he steer
eering wheel
ing wheel....................... 8 C
C
Camera
Camera Information......................................... 152
Camera
Camera see 360° Camera
see Reversing camera
Car w Car w ash
ash
see Care
Car w
Car w ash (car
ash (car e)
e)......................................... 230
Car
Car -t
-to-X
o-X -Communication
-Communication
Displaying hazard warnings................. 206
Care
Care Automatic car wash........................... .230
Carpet................................................ 233
Display...............................................2 33
Exterior lighting................................... 232
High-pressure cleaner......................... 230
Instrument cluster...............................2 33
Matt /nish.......................................... 231
Pa int................................................... 231
Plastic trim......................................... 233
Re alwo od/trim elements................... 233
Re versing camera............................... 232
Re versing camera/360° Camer a........ 232
Ro of lining.......................................... 233
Seat belt............................................. 233 Index
315 315

Seat co
ver..........................................2 33
Sensors.............................................. 232
Ta ilpipes............................................. 232
Tr ailer hitc h......................................... 232
Wa shing byhand................................. 231
Wheels/rims....................................... 232
Wi ndo ws............................................. 232
Wi per blades....................................... 232
Car
Car pe
pet (car
t (car e)
e)............................................ 233
Carr
Carr ier syst
ier syst ems
ems
No tes................................................ .221
Centr
Centr e console
e console
Between the seats (o verview)................ 12
Lo we r section (o verview)....................... 11
Middle section (o verview)...................... 10
St ow age compartmen t.......................... 98
To p (o verview)......................................... 9
Changing a bulb
Changing a bulb
see Changing bulbs
Changing a wheel
Changing a wheel Lowe ring theve hicle........................... 263
Preparing........................................... .261
Ra ising theve hicle.............................. 262
Re moving a wheel.............................. .263
Changing bulbs
Changing bulbs
Light bulb types halogen headlamp s.... 114
No tes................................................ .113
Changing lam
Changing lam ps
ps
see Changing bulbs
Char
Char ging
ging
Battery............................................... 240
Child safe
Child safe ty lock
ty lock
Hinged windo ws.................................... 50
Child safe
Child safe ty loc
ty lock (door
k (door s)
s).............................. 49
Child seat
Child seat
Appr oval catego ries.............................. 41
At tach ing (no tes).................................. 41
Basic instructions................................. 38
Fr ont passenger seat (no tes)................. 48
Fr ont passenger seat (without auto-
matic airbag shuto.)............................. 47
ISOFIX (/tting)...................................... 44
No tes on risks and danger s................... 39
Re commendations forch ild
re straint systems.................................. 40
Seats suitable for belt-secured child
re straint systems.................................. 46
Seats suitable for ISOFIX child
re straint systems.................................. 43
Securing on the co-driver seat............... 48
Securing on there ar seat...................... 47
To pTe ther............................................. 45 Childr
Childr en en
Av oiding dangers in theve hicle............ .39
Basic instructions................................ .38
Cig
Cig are
arett
tte light
e light er
er
Fr ont centre console........................... 104
Cleaning
Cleaning see Care
Climat
Climat e contr
e contr ol
ol
Ac tivating/deactivating....................... 125
Ad justing the air vents........................ 129
Air distribution settings....................... 126
Au tomatic control.............................. .126
Au xiliary heating................................. 129
Au xiliary warm-air hea ter..................... 133
Demisting the windscreen................... 127
Demisting windo ws............................. 127
Hot-water auxilia ryheater.................. .130
Re frigerant.......................................... 278
Setting the air distribution...................1 26
Setting the air0ow............................... 126
Setting thete mp erature...................... 127
Switching air-recirculation mode
on/o................................................. 127
Switching residual heat utilisation
on/o................................................. 128
Switching the A/C function on/o.......1 25
Switching there ar wind owheater
on/o................................................. 128
Switching there set function on/o.
(cont rol panel).................................... 127
TEMPMATIC operating unit.................. 123
THERMOTRONIC control panel............ 124
Ve ntilating theve hicle (con venience
opening)............................................... 64
Co-dr
Co-dr iv iver airbag
er airbag shut
shuto.
o.
see Automatic co-driver airbag shuto.
Coc
Coc kpit (ov
kpit (ov er
ervie
vie w)
w) ....................................... .6
Combination switch
Combination switch
see Headlamp 0ashing
see High beam
see Turn signal light
Comf Comf or
ort r
t r ear benc
ear benc h seat
h seat
Ad justing the seat backrest................... 81
Const
Const ant headlam
ant headlam p mode
p mode
see Daytime running lights
Conv
Conv enience closing
enience closing................................... 64
Conv
Conv enience opening
enience opening.................................. 64
Conv
Conv enience opening/closing
enience opening/closing................... 128
Conv
Conv er
ersions
sions................................................ 17
Coolant
Coolant Checking le vel.................................... 228 316
316
Index

Seats suitable
for attaching................... 43 J
J
Jack
Jack Declaration of conformity...................... 22
Storage location.................................. 250
St ow age compartment in there ar...... .250
Jum
Jum p-st p-st ar
art connection point
t connection point ......................240 K
K
K
K e
ey
y
Ac oustic locking veri/cation signal........ 51
Battery................................................ .52
Con venience opening.......................... 128
Eme rgency key elemen t........................ 52
Fu nctions............................................. .51
Ke yring attachment.............................. 52
Overview............................................... 51
Problem................................................ 53
Prog ramming the button forthe
electric sliding door.............................. 59
St arting theve hicle............................ .136
Unlocking setting.................................. 52
K
K e ey positions
y positions............................................ 136 L
L
Lane K
Lane K eeping Assist
eeping Assist
Ac tivating/deactivating....................... 176
Fu nction............................................. 176
Sensitivity........................................... 176
Language
Language
Notes................................................ .202
Setting................................................2 02
Lashing points
Lashing points
Information......................................... 280
Overview............................................2 17
Lev Lev el contr
el contr ol
ol
see AIRMATIC
Light switc
Light switc h (ov
h (over
ervie
vie w)
w).............................. 107
Lighting
Lighting Adjusting the inst rument lighting......... 183
Intelligent Light System....................... 109
Lighting
Lighting
see Lights
Lights
Lights
Active headlamps................................ 109
Ad aptive Highbeam Assis t................... 110
Ad aptive Highbeam Assist Plu s............ 111
Au tomatic driving lights...................... .107
Combination switc h............................ 108
Cornering light.................................... 109 Dipped beam...................................... 107
Driving abroad (symmet
rical dipped
beam)................................................ .107
Fo g light (extended range).................. .110
Hazard warning light........................... 108
Headlamp 0ashing.............................. 108
High beam.......................................... 108
Light switch........................................1 07
Mo torw ay mode................................. .109
Pa rking light........................................ 107
Ra nge................................................. 108
Re ar fog light...................................... 107
Re sponsibility with lighting systems..... 107
Setting theex terior lighting switch-
o. delay time...................................... 112
St anding light...................................... 107
Switching the Intelligent Light Sys-
te m on/o.......................................... .110
Switching the sur round lighting
on/o................................................. 112
Tu rn signal light................................... 108
Limit
Limit er er
Ac tivating........................................... 158
Calling up a speed.............................. 158
Deactivating....................................... 158
Fu nction............................................. 157
Inc reasing/decreasing speed.............. 158
Kickdown............................................ 157
Le ver.................................................. 158
Pe rm anent setting............................... 159
Re quirements:.................................... 158
Selecting............................................1 58
Setting the speed................................ 158
St oring a speed........................... 158, 162
Switching o./deactivating.................. 162
Switching on/activating..................... .162
Limiting t
Limiting t he opening angle (t he opening angle (t ailg
ailgat
ate)
e)............61
LIN
LINGUA GUA TR
TRONIC
ONIC
Operable functions............................. 198
St arting............................................. .198
Liv Liv e
eTr
Tra1c
a1c Inf
Infor
ormation
mation
Switching the tra1c information
display on........................................... 206
Load com Load com par partment and r
tment and r ear int
ear inter
erior
ior
lam
lam ps
ps
Re placing light sources...................... .116
Load dis
Load distr tribution
ibution ....................................... 215
Load pr ot
Load pr otection net
ection net ................................... 218
Load secur
Load secur ing
ing
Fi tting and removing tie-d owney es..... 217
Lashing points....................................2 17
No tes................................................ .216 Index
321
321