transmission MERCEDES-BENZ V-CLASS 2021 Owner's Guide

Ov
Ov
er
ervie
vie w of dat
w of dat a sho
a sho wn on t
wn on t he ins
he instr
trument clus-
ument clus-
t
t er display
er display Display (e
xample)
1 Drive prog ram (/ page 144)
2 Additional speedome ter
3 Transmission position (/ page 141)
4 Time
5 Outside temp erature
6 Display section for display messages and
menus
7 Status area
To call up the list of menus in display section 6,
press theò steering-wheel button.
% You can switch additional speedome ter2 on
and o. on theInstrument cluster submenu of
th eSettings menu.
The following displa ysmay appear in status area
7 ofthe displa y:
Z GearshiT recommendation with manual
transmission (/ page 141) or automatic
transmission (/ page 144)
1 A door is not comple tely closed
= PARKTRONIC (/ page 165)
¯ Cruise control (/ page 157)
È Limiter (/ page 157)
z DSR (/ page 159)
_ Adaptive Highbeam Assist (/ page 110) or
Ad aptive Highbeam Assist Plus
(/ page 111) è
ECO start/stop function (/ page 139)
The following displa ysmay also be shown in the
fo ot er of the displa y:
R Xj YAc tive Parking Assist (/ page 170)
R ë HOLD function (/ page 164)
R Maximum permitted speed of 120 km/h
ex ceeded (for cer tain countries only)
R è Rear wind owwiper switched on
(/ page 118) A
A
djus
djusting t ting t he ins
he ins tr
trument lighting
ument lighting The displa
yson the inst rument cluster are illumina-
te d during the da y.A dimming function is not pos-
sible in da ylight.
The light sensor on the inst rument cluster auto-
matically controls the brightness of the display
lighting.
When the light has been switched on, the bright-
ness control is in0uenced bythe ambient light. Yo u
can then adjust the brightness of the inst rument
lighting and the display lighting with controller 1
as well. #
Turn cont roller 1up or down. Ov Ov
er
ervie
vie w of menus on t
w of menus on t he on-boar
he on-board com
d comput
puter
er
Use theò steering-wheel button tocall up the
list of menus and select a menu.
Yo u can /nd operating information in "Overview
and operation of the on-board computer"
(/ page 181). Instrument cluster and on-board computer
183 183

whe
ther you wish toget support from the
Mercedes-Benz customer centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 194).
R The Mercedes-Benz customer centre will
take your call and or ganise breakdown and
accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be made. This
has priority over all other active calls.
% In addition, if the "Telediagnosis" Mercedes me
connect service is active, a similar query may
appear at a later time in theev ent of a break-
down. If you are already in contact with the
Mercedes-Benz customer centre or ha ve
re ceived help, this qu ery can be ignored or
re jected.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz customer centre with Later
th e message will disappear and reappear at a
later time.
The query triggered bythe "Telediagnosis"
Mercedes me connect service can either be
con/ rmed or rejected. ATer rejection, it is no
longer displa yed. Arr Arr
anging a ser
anging a ser vice appointment via Mer
vice appointment via Mer cedes me
cedes me
call
call If
yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recommen-
dations rega rding the maintenance of your vehicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multimedia
system reminds you aTer a cer tain amount of time
th at a service is due. A prom ptappears asking if
yo uwo uld like tomake an appointment. #
T
To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your con/ rmation, theve hicle data is
sent and the Mercedes-Benz customer centre
deals with your appointment. The information
is then sent toyour desired service outlet.
They will contact youto con/rm the appoint-
ment and, if necessar y,to discuss the de tails. %
Ifyo u select LateraTerthe service message
appears, the message is hidden and reappears
at a later time. Consenting t
Consenting t
o dat
o data tr
a transf
ansf er f
er for a Mer
or a Mer cedes me call
cedes me call R
R
eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the buttons in theove r-
head cont rol panel (/ page 191).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, thefo llo w-
ing message appearsDo you want to transmit
vehicle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request?. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y.
More information on Mercedes me: https://
ww w.mercedes.me T T
r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call When
you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and smoo thservice.
The following requ irements must be met forthe
data transfer:
R The vehicle is switched on.
R The necessary data transmission tech nology is
suppor tedby the mobile network pr ovider.
R A su1cient mobile phone connection quality is
pr ov ided.
Multi-s tage transmission depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R Available mobile radio transmission tech nology
R Activated Mercedes me connect services
R Selected service in thevo ice dialogue system
% Arequ est for consent todata transmission is
only made if the cor responding Mercedes me
connect service has not been activated. 192
192
Mercedes me

Dat
Dat
a tr
a transmission when Mer
ansmission when Mer cedes me connect
cedes me connect
ser
ser vices ar
vices ar e no
e not activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection query has been con/ rmed,
th efo llowing data will be transfer red:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prom pt
R Vehicle country code
R Set language forth e multimedia system
R Call number of the communication platform
installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data
If a call was made via the multimedia system aTer
automatic accident or breakdown de tection, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If th eAc cident and Breakdown Management selec-
tion has been made via thevo ice dialogue system
and no service has been activated, but the data
pr otection query has been con/ rmed, thefo llowing
data can be additionally requ ested from theve hicle
by the Mercedes-Benz customer centre:
R Current vehicle location
If th e data pr otection requ est has been declined,
th efo llowing data will be transfer redto enable tar-
ge ted advice and a smoo thservice:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Vehicle country code
R Set language forth e multimedia system
R Call number of the communication platform
installed in theve hicle
Dat Dat a tr a transmission when Mer
ansmission when Mer cedes me connect
cedes me connect
ser
ser vices ar
vices ar e activ
e activ at
ated
ed
Only in the second step, only forth ere specti ve
activated services, fu rther case-speci/c data is
transmit ted in order toenable an optimal service.
An ove rview of the transmitted data can be found
in there specti veterm s of use for Mercedes me connect services. These can be obtained in
the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat
Dat a pr a pr ocessing
ocessing
The data transmitted as part of the call will be
dele ted from the transmitting systems once the
call has been comple ted, pr ovided they are not
used forot her activated Mercedes me connect
services.
The case-related data will be processed and stored
in the Mercedes-Benz customer centre and, if nec-
essary for case processing, forw arded tothe
service partne rscommissioned bythe Mercedes-
Benz customer centre. Please referto the data
pr otection information on the Mercedes me web-
site at https://www.mercedes.me or in there cor-
ded message immediately aTer the call tothe
Mercedes-Benz customer centre has been set up.
% Therecorded message is not available in every
countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation about Mer
mation about Mer cedes me connect
cedes me connect %
Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Contact a Mercedes-Benz service
centre to/nd out whe ther these functions are
av ailable in your countr y.
Mercedes me connect consists of a variet y of
services.
Using the multimedia system or theove rhead con-
trol panel, you can use thefo llowing services, for
ex ample:
R Accident and Breakdown Management (Break-
down call button or the situation-dependent
display in the multimedia system)
R Accident and Breakdown Management (break-
down button)
R Mercedes-Benz emer gency call system (auto-
matic eme rgency call and SOS button)
Mercedes me connect Accident and Breakdown
Management and the Mercedes-Benz emer gency
call centre are available toyou around the cloc k.
Yo u will /nd the breakdown call button and the
SOS but ton in theve hicle's overhead control panel
(/ page 191).
Yo u can also call the Mercedes-Benz customer
centre using the multimedia system
(/ page 191). Mercedes me
193 193

Inf
Inf
or
ormation on
mation on pr
pro/les,
o/les, sugg
sugges
estions and fav
tions and favour
our it
ites
es Using
the multimedia system up toseven pro/les
can be created in theve hicle.
Pro/les store your personal vehicle settings and
settings forth e multimedia system.
If th eve hicle is used byseveral drivers, the driver
can select their pro/le before the journe y,without
ch anging the settings of other drivers.
The following settings are sa ved in your pro/le, for
ex ample:
R Radio (including station list)
R Last destinations
R Favourites and suggestions
The vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most likely naviga-
tion destinations, media sources, radio stations or
contacts. The requ irements forth at are the selec-
tion of a pro/le, your consent tothere cording of
data and su1cient collected data.
Fa vourites are quick accesses tofrequently used
applications. Favourites can be selected from cate-
gories or added directly in an application. Con/gur Con/gur
ing
ing pr
pr o/les
o/les and sugg
and sugg es
estionstions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
wpr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le. #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Resetting or deleting a pro/le
R Resetting favo urites
R Con/guring suggestions Con/gur Con/gur
ing ingsugg
sugg es
estionstions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear n function f
n function f or one day
or one day:
:
activate Deact. learn. for 24h.
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown.
Example: if the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learn function. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control elements:
R Display
R Control elements:
- Keyboard langua geand handwriting recog-
nition
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound:
- Enter tainment
- Navigation and tra1c announcements
- Telephone
- Voice ampli/cation tothere ar
R Connectivity:
- Transmission of theve hicle location
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import and data export
R PIN pr otection
R System Reset MBUX multimedia system
199
199

Connecting a mobile phone
Connecting a mobile phone
R R
eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on the multimedia sys-
te m.
Multimedia system: 4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F
F unctions in t unctions in t he T
he Telephon
elephon y menu
y menu
The functions available in theTe lephony menu
include thefo llowing:
R Making calls, e.g.:
- R Accepting a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call
R Managing contacts, e.g.:
- Downloading mobile phone contacts
- Editing thefo rm at of a contact's name
- Saving contacts in theve hicle
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Ov
Ov
er
ervie
vie w of Smar
w of Smar tphone Int
tphone Int egr
egration
ation
Wi th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multimedia
system displa y.
Only one mobile phone at a time can be connected
via Smartphone Integ ration tothe multimedia sys-
te m. Also for use with two phone mode with smart-
phone integ ration, only one additional mobile phone can be connec
ted using Blue tooth ®
with the
multimedia system.
The full range of functions for Smartphone Integ ra-
tion is only possible with an Internet connection.
The app ropriate application must be downloaded
on the mobile phone touse Smartphone Integ ra-
tion. The mobile phone must be switched on and
connec tedto a USB port with theç symbol on
th e multimedia system using a suitable cable.
Apps for Smartphone Integ ration
R Apple CarPlay ®
R Android Auto
Yo u can start Apple CarPlay ®
or Android Auto
using theApps menu.
Alternative: If an application is active via Smart-
phone Integ ration (e.g. when music is being pla yed
or route guidance is active), you can call up the
active application using the| orz or%
application buttons
Yo u can end Smartphone Integ ration bydiscon-
necting the connecting cable between the mobile
phone and multimedia system.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
When using Android Auto or Apple CarPlay ®
, cer-
ta in vehicle data is transfer redto the mobile
phone. This enables youto get the best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is random lyge nerated.
This has no connection totheve hicle identi/cation
number (VIN) and is dele ted when the multimedia
system is reset (/ page 202).
The following vehicle status data is transmit ted:
R The transmission position engaged
R The distinction between par ked, standstill, roll-
ing and driving
R The day/night mode of the inst rument cluster MBUX multimedia system
209 209

When jump-starting, obser
vethefo llowing points:
R The battery is not accessible in all vehicles. If
th eot her vehicle's battery is not accessible,
starting assis tance is tobe pr ovided using a
donor battery or a starting assistance device.
R You may only jump-start theve hicle when the
engine and exhaust system are cold.
R Ifth e battery is frozen, do not start theve hicle.
Let the battery thaw /rst.
R Starting assis tance may only be pr ovided using
batteries with a nominal voltage of 12 V.
R Only use jump leads that ha vea su1cient
cross-section and insulated term inal clamps.
R Ifth e battery is fully dischar ged, attach the
donor battery for a few minutes before
attem pting tostart. This charge sth e dis-
ch arge d battery a little.
R Make sure that the two vehicles do not touch.
Jump leads and fur ther information rega rding start-
ing assistance can be obtained at any quali/ed
specialist workshop.
Ensure thefo llowing before connecting the jump
lead:
R The jump leads are not damaged.
R Parts of thete rm inal clamps which are not
insulated do not come into contact with other
me tal parts while the jump leads are connec-
te dto the batter y.
R The jump leads do not touch moving parts
when theve hicle is star ted, such as theV- belt
pulley or thefa n. #
Apply the parking brake. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition j. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: shiTto
neutral. #
Switch o. all electrical consumers, e.g. audio
equipment, blo wer. #
Switch o. theve hicle and remo vethekey. #
Open the bonnet (/ page 224). Connecting and disconnecting t
Connecting and disconnecting t
he jum
he jump lead
p lead Example: jump-start connection point
#
Push contact pr otection co ver1 ofthe jump-
start connection point towa rdsth ere ar of the
ve hicle against the spring pressure as far as it
will go.
Po siti veterm inal 5ofthe jump-start connec-
tion point is visible. Te
rm inal connection diag ram #
Remo vethe co ver from positive term inal 3of
th e donor batter y. #
Connect the positive term inal clamp of the
jump lead topositive term inal 3ofthe donor
batter y,and then topositive term inal 5ofthe
jump-start connection point. #
Connect the negative term inal clamp of the
jump lead tonegative term inal 2ofthe donor
batter y,and then toear thcontact 4ofyour
ow nve hicle. Breakdown assis
tance
241 241

#
Take care that the positive clamp con-
nected toa battery does not come into
contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,alw ays obser vethe sequence of
battery clamps described. #
Take care toonly connect battery term i-
nals of identical polarity when receiving
starting assistance. #
Obser vethe sequence described for con-
necting and disconnecting the jump
leads when receiving starting assistance. #
Do not connect or disconnect the battery
te rm inals while the engine is running. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immediately rinse bat tery acid o. thor-
oughly with plenty of clean water and
seek medical attention immediatel y.*
N
NO
OTE
TE Damage toelectronic components
due towo rkcar ried out incor rectly on the
battery If
th e star ter battery is disconnected before
th eke y is remo ved from the ignition loc k,elec-
tronic components or assemblies, such as the
alternator, can be damaged. #
Switch o. theve hicle and remo vethe
ke y from the ignition loc k. #
Check tosee that there are no indicator
lamps lit in the inst rument cluster. #
Always disconnect the negative clamp
/rst and then the positive clamp. #
Do not inter change the battery clamps. Alw
ays ha veworkon the battery car ried out at a
qu ali/ed specialist workshop. If, in
exceptional circums tances, you must discon-
nect the battery yourself, pay attention tothefo l-
lowing:
R Obser vethe no tes on the 12 V battery
(/ page 238).
R Secure theve hicle toprev ent it from rolling
awa y.
R ATer the battery has been disconnected, the
parking brake is automatically applied. You can
th en no longer mo vetheve hicle.
R Forve hicles with an automatic transmission,
th e transmission is loc ked in position jaTer
disconnecting the batter y.Yo u can then no lon-
ge r mo vetheve hicle.
R The battery and the co ver of the positive term i-
nal clamp must be /t tedsecurely during opera-
tion. Seat base (e
xample:right-hand front seat)
The following description on connecting and /tting
th e battery uses theex ample of the star ter battery
in the seat base of theright-hand front seat. #
Switch o. all electrical consumers. #
Switch o. theve hicle and remo vetheke y from
th e ignition loc k. #
Open the front right-hand door. #
Press bo thcatch springs 1down and remo ve
co ver2 upwards from the seat base. #
Remo vecover2 bypulling upwards at an
angle from the seat base. Breakdown assistance
243
243

De
tails on the permissible gross vehicle weight of
yo ur vehicle can be found on theve hicle identi/ca-
tion plate (/ page 270).
* N
NO OTE
TE Damage totheve hicle due toauto-
matic braking When
thefo llowing functions are activated, the
ve hicle brakes automatically in cer tain situa-
tions:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
To avo id damage totheve hicle, deacti vate
th ese systems in thefo llowing or similar situa-
tions: #
when towing #
in a car wash *
N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar or improper use of the
to wing device #
Only connect theto w rope or tow bar to
th eto wing eyes or the trailer tow hitch. #
Do not use theto wing eyes toreco ver a
ve hicle. *
N
NOOTE
TE Damage due topulling forc e being
to o high Pulling
away abruptly can damage theve hicles
if th e tractive forc es are too high. #
Pull away as st raight, slo wlyand
smoo thly as possible. *
N
NOOTE
TE Damage due toimproper towing
with a tow rope If
yo u ignore saf ety and pr otective measures
when towing with a tow rope, this can result in
damage totheve hicle.
Obser vethefo llowing points: #
Secure theto w rope on the same side on
bo th vehicles. #
Secure theto w rope totheto wing eyes. #
Do not exceed the legally prescribed
length of theto w rope. #
Mark theto w rope in the middle, e.g.
with a white clo th(30 x 30 cm). This will
make other road users awarethat a vehi-
cle is being towe d. #
During the journe y,obser vethe brake
lamps of theto wing vehicle and maintain
th e distance so that theto w rope does
not sag. #
Do not use steel cables or chains to tow
yo ur vehicle. *
N
NOOTE
TE Damage due to towing theve hicle at
to o high a speed or toofar To
wing theve hicle at too high a speed or too
fa r can damage the driv etra in. #
Do not exceed a towing speed of
50 km/h. #
Do not exceed a towing dis tance of
50 km. *
N
NOOTE
TE Damage tothe automatic transmis-
sion when towing due toshiTing into
transmission position j If
yo u open the driver's or co-driver's door
when towing, it can lead tothe automatic
transmission shiTing toposition jand
becoming damaged. #
ShiT the automatic transmission toposi-
tion i. #
Do not open any doors during theto wing
process. When
towing away,yo u must obser vethe legal
re qu irements forth e country in which you are cur-
re ntly driving.
In theev ent of a breakdown, Mercedes-Benz rec-
ommends that you ha vetheve hicle transpor ted
instead of towe d.
Ha ve theve hicle transpor ted on a transpor ter or
trailer if it has transmission damage. 246
246
Breakdown assistance

P
P
er
er missible to
missible towing met
wing met hods
hods Bot
Bot
h axles on t
h axles on t he
he
gr
gr ound
ound F
F
r
ront axle r
ont axle r aised
aised R
R
ear axle r
ear axle r aised
aised
Ve hicles with manual
transmission Ye
s, no fur ther than
50 km at 50 km/h No
Yes, if the steering
wheel is /xed in the
cent reposition with a
steering wheel loc k.
Maximum 50 km at
50 km/h
Ve hicles with automatic
transmission Ye
s, no fur ther than
50 km at 50 km/h No
Yes, if the steering
wheel is /xed in the
cent reposition with a
steering wheel loc k.
Maximum 50 km at
50 km/h
Ve hicles with all-wheel
drive (4MATIC) Ye
s, no fur ther than
50 km at 50 km/h No
No%
Ifth e transmission cannot be shiTed toposi-
tion i, ha vetheve hicle transpor ted
( / page 248). A towing vehicle with liTing
equipment is requ ired forve hicle transport. T T
o
o wing awa
wing away t
y the v
he v ehicle wit
ehicle wit h bot
h both axles on t
h axles on t he
he
gr
gr ound
ound #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Make sure that the battery is connected and
ch arge d.
If th e battery is dischar ged, obser vethefo llowing
points:
R The vehicle cann otbe switched on.
R It is not possible torelease or apply the elec-
tric parking brake.
R The transmission cannot be shiTed toposition
i.
V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission
ansmission #
Switch on the hazard warning lamps
(/ page 108). #
Fitth eto wing eye (/ page 249). #
Secure theto wing device. #
Swit chon theve hicle. #
Deacti vate automatic locking (/ page 55). #
Deactivate Active Brake Assist (/ page 157). #
ShiT the transmission toneutral. #
Release the parking brake (/ page 151).
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission #
Switch on the hazard warning lamps
(/ page 108). #
Fitth eto wing eye (/ page 249). #
Secure theto wing device. #
Swit chon theve hicle. #
Deacti vate automatic locking (/ page 55). #
Do not activate the HOLD function. #
Deactivate Active Brake Assist (/ page 157). #
Deactivate Active Distance Assist DISTRONIC
(/ page 162). #
ShiT the transmission toi (/ page 142). #
Release the parking brake (/ page 151).
R
R ecov
ecov er
ering a v
ing a v ehicle t
ehicle t hat is s
hat is stucktuck
* NO
NOTE
TEDamage due topulling forc e being
to o high Pulling
away abruptly can damage theve hicles
if th e tractive forc es are too high. Breakdown assistance
247
247

#
Pull away as st raight, slo wlyand
smoo thly as possible. If
th e drive wheels gettrapped on loose or muddy
gr ound, reco verth eve hicle with the utmost care,
especially so if theve hicle is laden. #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Never attem pttoreco ver a vehicle that is
stuck when a trailer is attached. #
If possible, pull theve hicle out backwards
using the trac ksit made before it became
stuc k. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h t
h the axle r
he axle r aised
aised &
W
WARNING
ARNING Risk of accident due to towing
when theve hicle is switched on
When theve hicle is being towe dawa y and is
swit ched on with the front axle raised, ASR can
brake there ar axle wheels in an er ratic man-
ner.
The vehicle can lose directional stability. #
Switch o. theve hicle before towing it
with the front axle raised. *
N NOOTE
TE Damage tothe transmission due to
to wing with an axle raised on vehicles with
4MATIC The transmission can be damaged
bytowing
with the front or rear axle raised. #
Only tow vehicles equipped with 4MATIC
with bo thaxles on thegr ound, or load
th em onto ano ther vehicle for transport. W
W
it
ith t
h t he r
he r ear axle r
ear axle r aised
aised #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Switch on the hazard warning lamps
(/ page 108). #
Deactivate tow- awa y protection (/ page 69). #
Movethe front wheels tothe straight-ahead
position. #
Fixth e steering wheel in the centre position
with a steering wheel loc k.#
Release the parking brake (/ page 151). #
Turn theke yto position ginthe ignition lock
and remo vetheke y from the ignition loc k. #
Take theke y with you when leaving theve hicle.
Do not exceed a towing speed of 50 km/h. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
ansport *
N NOOTE TE Damage due toincor rect attach-
ment The
vehicle may be damaged when lashing to
ch assis components. #
Only lash theve hicle at the wheels. #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Toload theve hicle onto a trailer or transpor ter,
use the trailer tow hitch or theto wing eye.
Bef
Bef or
ore loading t
e loading t he v
he vehicle
ehicle #
Switch on theve hicle. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: shiTthe
transmission toneutral. #
V
Vehicles wit
ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition i. #
Release the parking brake (/ page 151). #
Load theve hicle onto the transpor ter.
* N
NO
OTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehicle. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
ATer
ATer loading t
loading t he v
he vehicle
ehicle #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: engage
/rst or reve rsege ar. #
V Vehicles wit ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition j. #
Deactivate tow- awa y protection (/ page 69). 248
248
Breakdown assistance