stop start MERCEDES-BENZ V-CLASS MPV 2021 Owner's Manual

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop theve hicle as soon as possible, paying attention to
ro ad and traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not top up the brake fluid. 007A
0025
00E5
inoperative See Owner's
Manual *E
BD is una vailable due toa malfunction. This means that ABS, BAS,
hill start assist and ESP ®
as well as its driving saf ety sy stems, for
ex ample, are also una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. 00E5
inoperative See Owner's
Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample.
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. 00E5
currently unavailable
See Owner's Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
Self-diagnosis is not yet comple te,fo rex ample.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample. 284
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Comply with the activation conditions forAc tive Dis tance Assi st
DISTRONIC (/ page 162).
Active Distance Assist
Off *A
ctive Dis tance Assi stDISTRONIC has been deacti vated
( / page 162).
In theeve nt of a deacti vation not initia tedby the driver, a warning
to ne sounds as well.
Active Distance Assist
inoperative *A
warning tone also sounds. Active Dis tance Assi stDISTRONIC is
malfunctioning. In addition, BAS may ha vefailed. #
Consult a qualified specialist workshop.
Active Distance Assist
and Limiter inoperative *A
warning tone also sounds. Active Dis tance Assi stDISTRONIC and
th e limiter are malfunctioning. #
Consult a qualified specialist workshop.
Active Distance Assist
suspended *Y
ou are accelerating. Active Dis tance Assi stDISTRONIC does not
inter vene forth e duration of the acceleration process. #
Remo veyour foot from the accelerator pedal.
Ac tive Dis tance Assi stDISTRONIC will be acti vated again.
Active Distance Assist
currently unavailable
See Owner's Manual *A
warning tone also sounds.
Ac tive Dis tance Assi stDISTRONIC has been switched off and is
te mp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor sy stem is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting
st ations or other sources of radiation.
R The sy stem is outside the operating temp erature range.
R The on-board electrical sy stem voltage is too lo w.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Active Dis tance Assi stDISTRONIC will be opera‐
tional again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Restart the engine.
Active Distance Assist
available again *A
ctive Dis tance Assi stDISTRONIC is operational again following
te mp orary non-availabilit y.Yo u can now swit chActive Dis tance
Assi stDISTRONIC on again (/ page 163).
Active Brake Assist Func-
tions limited See Own-
er's Manual *A
ctive Brake Assi stis una vailable due toa malfunction. #
Consult a qualified specialist workshop.
Active Brake Assist Func-
tions currently limited
See Owner's Manual *A
ctive Brake Assi stistemp orarily non-operational.
The following causes are possible:
R The sensors in the front bumper are dirty.
R The function is impaired due toheavy rain or sno w. 288
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
R The radar sensor sy stem is temp orarily inoperative, e.g. due to
electromagnetic radiation emitted bynearby TVorradio stations
or other sources of electromagnetic radiation.
R The sy stem is outside the operating temp erature range.
R The on-board electrical sy stem voltage is too lo w.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Active Brake Assi stwill be operational again.
If th e display message does not go out: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Clean the sensors in the front bumper (/ page 229). #
Restart the engine.
Radar sensors dirty See
Owner's Manual *A
warning tone also sounds.
At least one of thefo llowing driving sy stems or driving saf ety sys‐
te ms is temp orarily non-operational or operational only on a restric‐
te d basis:
R Active Brake Assi st
R Blind Spot Assist
R Active Dis tance Assi stDISTRONIC
The following causes are possible:
R The sensors in thera diator grille and/or in the bumpers are
dirty.
R The function of the driving sy stem or driving saf ety sy stem is
impaired due toheavy rain or sno w.
If th e causes mentioned abo veno longer apply, the display message
will disappear and the driving sy stems or driving saf ety sy stems will
be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Clean the sensors in thefo llowing places:
R Inthera diator grille
R Inthe front bumper
R Inthere ar bumper #
Restart the engine.
Limiter - - - km/h *T
he limiter cannot be activated while you ha vethe accelera tor pedal
depressed be yond the point of resis tance (ki ckdown). #
If conditions permit, drive at a speed greater than 30 km/h and
st ore the speed. Display messages and
warning and indicator lamps 289

Display messages
Possible causes/consequences and 0050 0050Solutions
Limiter passive *Y
ou ha vethe accelerator pedal depressed be yond the point of
re sis tance. Whilst you are accelerating, the limiter does not cont rol
yo ur speed. #
Remo veyour foot from the accelerator pedal. The limiter will be
re activated and will limit your speed.
Cruise control - - - km/h *A
n acti vation condition for cruise control has not been met.
Fo rex ample, you are aiming tostore a speed below 30 km/h. #
If conditions permit, drive at a speed greater than 30 km/h and
st ore the speed. #
Obser vethe activation conditions for cruise control
(/ page 159).
Cruise co ntrol and Lim-
iter inoperative *A
warning tone also sounds. Cruise control and the limiter are mal‐
functioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not
available when towing a
trailer See Owner's Man-
ual *B
lind Spot Assist is switched off during trailer operation. #
Acknowled gethe display message with the0076 steering wheel
button.
Blind Spot Assist inoper-
ative *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist cur-
rently unavailable See
Owner's Manual *B
lind Spot Assist is temp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor sy stem is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting
st ations or other sources of radiation.
R The sy stem is outside the operating temp erature range.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Restart the engine.
00C6
--- km/h *D
SR has been switched on but is not acti veas you are driving at a
speed greater than 18 km/h. If you drive at a speed below 18km/h,
DSR will au tomatically brake again tothe set speed.
00C6
Off *D
SRwas deactivated.
If it was not deactivated bythe driver, e.g. due toa malfunction of
th e ESP ®
, a warning tone also sounds. 290
Display messa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
00C6
inoperative *A
warning tone also sounds. DSR is una vailable due toa malfunc‐
tion. #
Consult a qualified specialist workshop.
Active Parking Assist
cancelled *A
n acoustic signal sounds as well. The active parking assis tance
sy stems ha vebeen cancelled and Active Parking Assist will auto‐
matically be abor ted. You ha vetouched thesteering wheel, for
ex ample, or ha vedriven at too high a speed. #
Steer and brake manuall y. #
Repeat the parking procedure if necessar y.Comply with the
deactivation conditions (/ page169).
Active Parking Assist
inoperative *P
ARKTRONIC is malfunctioning or defe ctive. #
Comply withthe instructions and aids in "Function of
PA RKTRONIC"( /page 166). #
Ifth e display message continues tobe displa yed, consult a
qu alified specialist workshop:
*A ctive Parking Assist is not available or is malfunctioning. #
Swit choff the ignition. #
Restart the engine.
If th e display message continues tobe displa yed, or if the display
does not show the005D symbol: #
Consult a qualified specialist workshop.
Lane Keeping Assist
inoperative *L
ane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop.
Lane Keeping Assist cur-
rently unavailable See
Owner's Manual *L
ane Keeping Assist has been switched off and is temp orarily non-
operational.
The following causes are possible:
R The windsc reen is dirty in the camera's field of vision.
R Visibility is impaired due toheavy rain, snow or fog.
R Lane markings are absent for a long period of time.
R The lane markings are worn, dark or co veredby dirt or sno w,for
ex ample.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Clean the windscreen.
Traffic Sign Assist inoper-
ative *T
raffic Sign Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 291

Display messages
Possible causes/consequences and 0050 0050Solutions
If engine oil frequently needs tobe topped up: #
Have the engine checked at a qualified specialist workshop.
00B2
Engine oil level Stop vehi-
cle Switch engine off *T
he oil le vel is too lo w.There is a risk of engine damage. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. #
Secure theve hicle against rolling away. #
Check the oil le vel (/ page 223). #
If necessar y,top up the engine oil (/ page 224).
00B4 Reserve fuel level *T
he fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (s tationary hea ter) is deactivated
in there ser verange. #
Refuel theve hicle.
Ï *T
here is very little fuel in the fuel tank. #
It is absolutely essential torefuel at the nearest filling station. Ad
Blue ® Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue See Own-
er’s Manual *
Awa rning tone also sounds. The AdBlue ®
leve l has fallen below the
re ser verange. #
Top up with AdBlue ®
as soon as possible (/ page 149).
00C8 Refill AdBlue Emer. oper.
in XXX km See Owner's
Manual *
Awa rning tone also sounds. The AdBlue ®
leve l is suf ficient only for
th e dis tance displ ayed. If you subse quently start the engine again,
yo u will be able todrive theve hicle only at a maximum speed of
20 km/h forth e dis tance shown. Engine mana gement will then pre‐
ve nt the engine from starting. #
Top up with AdBlue ®
immedia tely (/ page149).
00C8 Limp -home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can
drive the dis tance shown at a maximum speed of 20 km/h. If you
subsequently switch off the engine, the engine management sy stem
will pr eventthe engine from being star ted again. You will then be
able tostart the engine only once you ha verefilled theAd Blue ®
ta nk. #
Stop theve hicle in accordance with the tra ffic conditions. #
Top up with AdBlue ®
immedia tely (/ page149). Displ
aymessa ges and warning and indicator lamps 295

Display messages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can no
lon gerst art the engine. #
Top up with at least 8 l AdBlue ®
(/ page 149). #
Turn theke yto position 0048inthe ignition lock and waitfor
appr oximately one minute.
The engine can be restar ted once the engine management has
de tected the new le vel.
0099 AdBlue system Malfunc-
tion See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
0099 AdBlue malfunction
Emer. oper. in XXX km
See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
The displa yed dis tance is the maximum you can drive. If you subse‐
qu ently start the engine again, you will be able todrive theve hicle
only at a maximum speed of 20 km/h forth e dis tance shown. Af ter
th at, the engine management sy stem will pr event the engine from
being star ted again. #
Consult a qualified specialist workshop immediatel y.
0099 Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u may continue todrive the displa yed dis tance at a maximum
speed of 20 km/h. If you subse quently switch off the engine, the
engine management sy stem will pr eventthe engine from being star‐
te d again. #
Drive on toaqu alified specialist workshop.
or #
Stop theve hicle in accordance with the tra ffic conditions and
consult a qualified specialist workshop.
0099 Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u can no lon gerst art the engine. #
Inform a qualified specialist workshop immediately. Ty
res Display messages
Possible causes/consequences and 0050 0050Solutions
Rectify tyre pressure *T
he tyre pressure is too low in at least one of the tyres, or the dif fer‐
ence in tyre pressu rebetween the individual wheels is too great. #
Check the tyre pressure at the next opportunity . #
Correct the tyre pressure as necessar y. #
Restart the tyre pressure monitoring sy stem (/ page 255).
Check tyre(s) *A
warning tone also sounds.
The tyre pressure in one or more tyres has dropped significantl y.296
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions &
WARNING Risk of an accident due toinsuf ficient tyre pres‐
sure
R The tyres can burs t.
R The tyres can wearexcessi velyand/or une venly.
R The driving characteristics as well as thesteering and brak‐
ing may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Obser vethere commended tyre pressu res. #
Adjust the tyre pressure if necessar y. #
Stop theve hicle without steering or braking suddenl y.Pa y atten‐
tion tothe tra ffic conditions. #
Secure theve hicle against rolling away. #
Check the tyres. If necessar y,replace the wheel (/ page 259). #
Check the tyre pressure. Cor rect the tyre pressure as neces‐
sary .
Warning tyre defect *T
he tyre pressure in one or more tyres has dropped suddenl y.&
WARNING Risk of an accident from driving wi thaflat tyre
R The tyres can overheat and cause a fire.
R The driving characteristics as well as thesteering and brak‐
ing may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Do not drive on with a flat tyre. #
Obse rveth e no tes on flat tyres. #
Stop theve hicle without steering or braking suddenl y.Pa y atten‐
tion tothe tra ffic conditions. #
Secure theve hicle against rolling away. #
Check the tyres. If necessar y,replace the wheel (/ page 259).
Tyre press. monitor cur-
rently unavailable *D
uetoa source of radio inter fere nce, no signals from the tyre pres‐
sure sensors are being received. The tyre pressure monitoring sys‐
te m is temp orarily malfunctioning.
The tyre pressure monitoring sy stem will restart automatically as
soon as the cause has been rectified.
Wheel sensor(s) missing *T
here is no signal from the tyre pressure sensor of at least one tyre.
The display is not showing any pressure value forth e tyre in ques‐
tion. #
Have thefa ulty tyre pressure sensor replaced at a qualified spe‐
cialist workshop.
Tyre pressure monitor
inoperative No wheel
sensors *T
he wheels fitted do not ha vesuitable tyre pressure sensors. The
tyre pressure monitoring sy stem is deactivated. Display messages and
warning and indicator lamps 297

Display messages
Possible causes/consequences and 0050 0050Solutions
Cooling down can take afe w minutes. When the clutch has cooled
down, the display message will disappear and the clutch will be fully
operational again.
Ò *T
hetailgate is open. #
Close theta ilgate.
Ó *A
warning tone also sounds. The bonnet is open. &
WARNING Risk of accident due todriving with the bonn et
unlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Secu retheve hicle against rolling away. #
Close the bonn et.
0051 *I
n addition, a warning tone sounds du ring the trip.
The display sho ws the open door or doors. #
Close all the doors.
00B2
Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped
below the minimum. #
Top up thewa sher fluid (/ page 226).
00CC Power steering malfunc-
tion See Owner's Manual *A
warning tone also sounds. The po wer assi stance forth esteering
could be malfunctioning. You may need tosteer more forc efully. #
Carefully continue toaqu alified specialist workshop and ha ve
th esteering checked immediatel y.
Telephone No service *Y
our vehicle is outside the transmission and receiver range of the
mobile phone network pr ovider.
To start engine, shift to
either P or N *
Yo u ha veattem pted tostart the engine in transmission position 005E
or 005B. #
Shift the transmission toposition 005Dor005C.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Consult a qualified specialist workshop.
Apply brake to deselect
Park (P) position *
Yo u ha vetried toshift the transmission toposition 005B,005Eor005C
without applying the brake. #
Depress the brake pedal. Display messages and
warning and indicator lamps 299

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
004D
Brake sy stem warning
lamp *T
he red brake sy stem warning lamp is on while the engine is running.
EBD is not available due toa malfunction. As a result, BAS, hill start
assist and ESP ®
as well as their driving saf ety sy stems are not availa‐
ble.
AT TENTION ASSIST has been deactivated and additional driving sys‐
te ms may ha vebeen switched off automatically. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
The wheels may blo ckduring braking and ESP ®
does not per form
any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Switch off the engine, wait a while and restart the engine. #
Check whe ther the display message has disappeared and ESP ®
is
operational.
If th e display message continues tobe displa yed: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y.
004D Brake sy stem warning
lamp *The
red brake sy stem warning lamp is on while the engine is running.
A wa rning tone also sounds.
The brake forc e boosting is malfunctioning. &
WARNING Risk of accident and injury if brake forc e boosting
is malfunctioning
If brake forc e boosting is malfunctioning, increased brake pedal
fo rc e may be necessary for braking. The braking characteristics
may be impaired. The braking dis tance can increase in eme rgency
braking situations. #
Stop in a safe location immediately. Do not continue driving! #
Consult a qualified specialist workshop. #
Secure theve hicle against rolling away.
004D
Brake sy stem warning
lamp *T
he red brake sy stem warning lamp is on while the engine is running.
The reis insuf ficient brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. Display messages and
warning and indicator lamps 303