towing MERCEDES-BENZ WAGON 2015 S212 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: WAGON, Model: MERCEDES-BENZ WAGON 2015 S212Pages: 426, PDF Size: 8.27 MB
Page 12 of 426
EASY-PACK cargo compartment
management system
........................ 304
EASY-PACK folding floor Important safety notes .................. 306
EASY-PACK folding luggage-com-
partment floor
Opening and closing ...................... 306
EASY-PACK load-securing kit
Components and storage .............. 304
Inserting the brackets into the
loading rail .................................... .305
EASY-PACK rear sill protector .......... 307
EASY-PACK trunk box ....................... 303
EBD (electronic brake force distri-
bution)
Display message ............................ 254
Function/notes ................................ 78
ECO display
Function/notes ............................ .182
On-board computer ....................... 236
ECO start/stop function
General information ....................... 161
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 61
Emergency release
Driver's door ................................... .91
Fuel filler fla p................................. 175
Trunk ............................................... 98
Vehicle ............................................. 91
Emergency spare wheel
General notes ................................ 404
Important safety notes .................. 404
Removing ....................................... 404
Storage location ............................ 404
Stowing .......................................... 405
Technical data ............................... 407
Emergency Tensioning Devices
Activation ......................................... 57
Emergency unlocking
Tailgate ............................................ 98
Emissions control
Service and warranty information .... 24 Engine
Check Engine warning lamp ........... 286
Display message ............................ 264
ECO start/stop function ................ 161
Engine number ............................... 411
Irregular running ............................ 164
Jump-starting ................................. 353
Starting problems .......................... 164
Starting the engine with the
SmartKey ....................................... 160
Starting with KEYLESS-GO ............. 160
Switching off .................................. 180
Tow-starting (vehicle) ..................... 358
Engine electronics
Problem (malfunction) ................... 164
Engine oil
Adding ........................................... 332
Additives ........................................ 416
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 266
Filling capacity ............................... 416
Notes about oil grade s................... 415
Notes on oil level/consumption .... 331
Temperature (on-board com-
puter) ............................................. 247
Viscosity ........................................ 416
ESP ®
(Electronic Stability Pro-
gram) AMG menu (on-board computer) ... 248
Characteristics ................................. 75
Deactivating/activating (AMG
vehicles) .......................................... 76
Deactivating/activating (except
AMG vehicles) ................................ 241
Deactivating/activating (notes;
except AMG vehicles) ...................... 76
Display message ............................ 252
ETS/4ETS ........................................ 75
Function/note s................................ 74
General notes .................................. 74
Important safety information ........... 75
Warning lamp ................................. 283
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 75
Exhaust check ................................... 18210
Index
Page 20 of 426
Refrigerant (air-conditioning sys-
tem) .............................................. .418
Washer fluid ................................... 418
Settings
Factory (on-board computer) ......... 247
On-board computer ....................... 243
Setting the air distribution ...............149
Setting the airflow ............................ 150
SETUP (on-board computer) ............. 248
Side impact air bag .............................50
Side marker lamp (display mes-
sage) ................................................... 263
Side windows Cleaning ......................................... 339
Convenience closing feature ..........1 01
Convenience opening feature ....... .100
Important safety information ........... 99
Opening/closing ............................ 100
Problem (malfunction) ................... 103
Resetting ....................................... 102
Skibag ................................................ 295
Sliding sunroof Important safety notes .................. 103
Opening/closing ............................ 104
Problem (malfunction) ................... 108
Resetting ....................................... 105
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 87
Changing the programming ............. 85
Checking the battery ....................... 87
Convenience closing feature .......... 101
Convenience opening feature ....... .100
Display message ............................ 278
Door central locking/unlocking ....... 84
Important safety notes .................... 84
Loss ................................................. 88
Mechanical key ................................ 86
Overview .......................................... 84
Positions (ignition lock) ................. 157
Problem (malfunction) ..................... 88
Starting the engine ........................ 160
Snow chains ...................................... 365
Sockets Center console .............................. 314
General notes ................................ 314 Luggage compartment ................... 314
Rear compartment ......................... 314
Spare wheel
Stowing .......................................... 405
Specialist workshop ............................ 27
Special seat belt retractor .................. 63
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 236
In the Instrument cluster ................. 33
Segments ...................................... 233
Selecting the unit of measure-
ment .............................................. 243
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 76
Warning lamp ................................. 284
Standing lamps
Display message ............................ 262
Switching on/off ........................... 130
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 159
STEER CONTROL .................................. 80
Steering (display message) .............. 277
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Activating/deactivating ................. 242
Display message ............................ 272
Steering assistant STEER CON-
TROL see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 119
Button overview ............................... 35
Buttons (on-board computer) ......... 233
Cleaning ......................................... 341
Important safety notes .................. 119
Paddle shifters ............................... 170
Steering wheel heating .................. 120
Storing settings (memory func-
tion) ............................................... 125
Steering wheel heating
Problem (malfunction) ................... 121
Switching on/off ........................... 120 18
Index
Page 23 of 426
Top Tether
............................................ 65
Towing away Important safety guidelines ........... 355
Installing the towing eye ................ 356
Removing the towing eye ............... 356
With both axles on the ground ....... 357
With the rear axle raised ................ 357
Towing eye ......................................... 344
Tow-starting Emergency engine starting ............ 358
Important safety notes .................. 355
Transfer case ..................................... 173
Transmission see Automatic transmission
Transmission position display ......... 166
Transmission position display
(DIRECT SELECT lever) ...................... 166
Transporting the vehicle .................. 357
Trim pieces (cleaning instruc-
tions) .................................................. 341
Trip computer (on-board com-
puter) .................................................. 235
Trip odometer Calling up ....................................... 235
Resetting (on-board computer) ...... 236
Trunk
Emergency release .......................... 98
Important safety notes .................... 91
Locking separately ........................... 97
Opening/closing (automatically
from inside) ...................................... 96
Opening/closing (automatically
from outside) ................................... 93
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 94
Opening/closing (manually from
outside) ............................................ 93
Trunk lid
Display message ............................ 277
Opening dimensions ...................... 419
Trunk load (maximum) ...................... 419
Turn signals Changing bulbs (front) ................... 136
Display message ............................ 261
Switching on/off ........................... 130
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 91
From inside the vehicle (central
unlocking button) ............................. 90 V
Vanity mirror (in the sun visor) ........ 311
Vehicle Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 276
Equipment ....................................... 24
Individual settings .......................... 243
Limited Warranty ............................. 28
Loading .......................................... 372
Locking (in an emergency) ............... 91
Locking (SmartKey) .......................... 84
Lowering ........................................ 389
Maintenance .................................... 25
Parking for a long period ................ 181
Pulling away ................................... 160
Raising ........................................... 386
Reporting problems ........................ .28
Securing from rolling away ............ 385
Towing away .................................. 355
Transporting .................................. 357
Unlocking (in an emergency) ........... 91
Unlocking (SmartKey )...................... 84
Vehicle data ................................... 419
Vehicle data ....................................... 419
Vehicle dimensions ........................... 419
Vehicle emergency locking ................ 91
Vehicle identification number see VIN
Vehicle identification plate .............. 410
Vehicle level AIRMATIC ...................................... 202
Vehicle level (display message) ....... 268
Vehicle maintenance see ASSYST PLUS
Vehicle tool kit .................................. 344
Video Operating the DVD ......................... 239
VIN ...................................................... 410 Index
21
Page 66 of 426
G
WARNING
If the child restraint system is installed incor- rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" (Y page 292). G
WARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
Securing systems for the child restraint sys-
tem are:
R the seat belt system
R the ISOFIX (LATCH-type) securing rings
R the Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe
the information on the "Occupant Classifica-
tion System (OCS)" (Y page 52). There you
will also find information on deactivating the
front-passenger front air bag. All child restraint systems must meet the fol-
lowing standards:
R U.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are inclu-
ded with the child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system. LATCH-type (ISOFIX) child seat secur-
ing system G
WARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's
installation and operating instructions for the child restraint system used.
Before every trip, make sure that the LATCH- type (ISOFIX) child restraint system is
engaged correctly in both LATCH-type (ISO-
FIX) securing rings
! When installing the child restraint system,
make sure that the seat belt for the middle seat does not get trapped. The seat belt
could otherwise be damaged. 64
Children in the vehicleSafety
Page 77 of 426
ETS/4ETS (Electronic Traction System)
ETS traction control is part of ESP
®
. On vehi-
cles with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 69). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv- ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Vehicles with 4MATIC: switch off the igni-
tion when the parking brake is being tested on a brake dynamometer.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. Before you operate the vehicle on such a dynamometer, please
consult a qualified workshop. You could
otherwise damage the drive train or the
brake system. Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 357) when towing the vehi-
cle with a raised rear axle.
ESP ®
is deactivated if the 00BBwarning lamp
in the instrument cluster lights up continu-
ously when the engine is running.
If the 00E5 warning lamp and the 00BBwarn-
ing lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 283) and display messages which
may be shown in the instrument cluster
(Y page 252).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP ® General information
If the
00E5 ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 00E5ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X Only depress the accelerator pedal as far as
necessary when pulling away.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati-
cally when the driver wants to pull away again.
ESP ®
remains in its previously selected sta-
tus. Example: if ESP®
was deactivated before
the engine was switched off, ESP ®
remains
deactivated when the engine is switched on
again. Driving safety systems
75Safety Z
Page 169 of 426
HOLD function or DISTRONIC PLUS:
if the
vehicle is braked using the HOLD function or DISTRONIC PLUS, the automatic transmis-
sion shifts automatically to transmission
position P. In addition, at least one of the fol-
lowing conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt is
not in the buckle.
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
Further information on the ECO start/stop function (Y page 161).
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If the engine has been switched off, the auto-
matic transmission automatically shifts to N.
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock. Automatic transmission
167Driving and parking Z
Page 192 of 426
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Important safety notes G
WARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to rec-
ognize dangers. G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow- ing or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
R there is dirt on the sensors or anything else
covering the sensors
R there is snow or heavy rain 190
Driving systemsDriving and parking
Page 202 of 426
HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 00D9 0043appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until 00D9dis-
appears from the multifunction display.
R you activate DISTRONIC PLUS. 200
Driving systemsDriving and parking
Page 208 of 426
!
Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
, it
improves the traction of your vehicle when-
ever a drive wheel spins due to insufficient
grip. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a replace-
ment for your attention to your immediate
surroundings. You are always responsible for
safe maneuvering, parking and exiting a park-
ing space. When maneuvering, parking or
pulling out of a parking space, make sure that there are no persons, animals or objects in
the area in which you are maneuvering.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves. Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or a pneumatic drill could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
Range of the sensors General notes
PARKTRONIC does not take objects into con-
sideration that are:
R below the detection range, e.g. people, ani-
mals or objects.
R above the detection range, e.g. overhang-
ing loads, truck overhangs or loading
ramps. 0043
Sensors in the front bumper, left-hand
side (example)
The sensors must be free from dirt, ice or
slush. They can otherwise not function cor-
rectly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y page 340). 206
Driving systemsDriving and parking
Page 321 of 426
X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the Con‐
Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno-
sis, the Mercedes-Benz Customer Assistance Center can ascertain the nature of the prob-
lem (Y page 323).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button 0043is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The multifunction display shows the Con‐ Con‐
necting
necting Call
Callmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. Features
319Stowage and features Z