jump start Mercury Grand Marquis 2000 Owner's Manuals

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
133

To remove the anti-theft lug nut:
1. Insert the key over the locking
lug nut. Make sure you hold the key
square to the lug nut. If you hold
the key at an angle, you could
damage the key and the lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Turn the wrench in a counterclockwise direction to remove the lug
nut.
To install the anti-theft lug nut:
1. Insert the key over the locking lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Install the lug nut.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Roadside emergencies
144

Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) booster cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
Roadside emergencies
145

Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
+–+–
Roadside emergencies
147

After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
149

set zone adjustment .................70
Controls
power seat ............................89,90
Coolant
checking and adding ..............157
coolant temperature light ........10
refill capacities .................160,197
specifications ...................198,200
Cruise control
(see Speed control) ....................62
Customer Assistance ................133
Ford accessories
for your vehicle ......................210
Ford Extended
Service Plan ............................203
Getting assistance outside
the U.S. and Canada ..............209
Getting roadside assistance ...133
Getting the service
you need .................................203
Ordering additional
owner's literature ...................213
The Dispute
Settlement Board ...................206
Utilizing the Mediation/
Arbitration Program ...............209
Daytime running lamps
(see Lamps) ................................24
Defrost
rear window ..............................25
Dipstick
automatic
transmission fluid ...................164
engine oil .................................153
Doors
lubricant specifications ..........198
Driving under special
conditions
through water .........................132
Emergencies, roadside
jump-starting ..........................144
Emission control system ..........183Engine ........................................200
check engine/
service engine soon light ...........9
cleaning ...................................193
coolant .....................................157
fail-safe coolant ......................161
idle speed control ...................167
lubrication
specifications ...................198,200
refill capacities ........................197
service points ..........................152
starting after a collision .........134
Engine block heater .................116
Engine oil ..................................153
change oil soon warning,
message center .......................153
checking and adding ..............153
dipstick ....................................153
filter, specifications .........155,197
recommendations ...................155
refill capacities ........................197
specifications ...................198,200
Exhaust fumes ..........................116
Fail safe cooling ........................161
Floor mats ...................................74
Fluid capacities .........................197
Fuel ............................................175
calculating fuel economy .......180
cap ...........................................177
capacity ...................................197
choosing the right fuel ...........178
comparisons with EPA fuel
economy estimates .................183
detergent in fuel .....................179
filling your
vehicle with fuel .......175,177,180
filter, specifications .........180,197
fuel pump shut-off switch .....134
gauge .........................................15
improving fuel economy ........180
low fuel warning light ................8
octane rating ....................179,200
Index
216

quality ......................................179
running out of fuel .................179
safety information relating
to automotive fuels ................175
Fuses ...................................135,136
Garage door opener ....................65
Gas cap (see Fuel cap) ............177
Gas mileage
(see Fuel economy) .................180
Gauges .........................................15
battery voltage gauge ...............19
engine coolant
temperature gauge ...................18
engine oil pressure gauge ........19
fuel gauge ..................................15
odometer ...................................17
speedometer .............................16
trip odometer ............................18
GAWR
(Gross Axle Weight Rating) .....127
definition .................................127
driving with a heavy load ......127
location ....................................127
GVWR (Gross
Vehicle Weight Rating) .............127
calculating ...............................127
definition .................................127
driving with a heavy load ......127
location ....................................127
Hazard flashers .........................134
Head restraints ...........................87
Headlamps ...................................24
aiming ......................................190
autolamp system .......................25
bulb specifications ..................189
daytime running lights .............24
flash to pass ..............................25
high beam ............................11,25
replacing bulbs .......................185
turning on and off ....................24
warning chime ..........................15
Heating ........................................26heating and air conditioning
system .......................................26
HomeLink universal
transceiver (see Garage
door opener) ................65,66,67,68
Hood ..........................................151
Ignition .......................................200
positions of the ignition ...........60
Infant seats
(see Safety seats) .....................107
Inspection/
maintenance (I/M) testing .......184
Instrument panel
cleaning ...................................194
cluster ...................................8,194
lighting up
panel and interior .....................24
location of components ..............8
Jump-starting your vehicle ......144
Keyless entry system .................82
autolock .....................................76
keypad .......................................82
programming entry code .........83
Keys
key in ignition chime ...............14
positions of the ignition ...........60
Lamps
autolamp system .......................25
bulb replacement
specifications chart ................189
cargo lamps ...............................24
daytime running light ...............24
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....24
interior lamps ....................24,189
replacing bulbs .........185,187,189
Lane change indicator
(see Turn signal) ........................59
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................12
Index
217

Specification chart,
lubricants ............................198,200
Speed control ..............................62
Speedometer ...............................16
Starting your vehicle .........113,115
jump starting ..........................144
Steering
speed sensitive .......................122
Steering wheel
tilting .........................................61
Tilt steering wheel ......................61
Tires ......................140,171,172,173
changing ...........................140,141
checking the pressure ............173
replacing ..................................174
rotating ....................................173
snow tires and chains ............175
tire grades ...............................172
treadwear ................................172
Towing ................................128,173
recreational towing .................131
trailer towing ..........................128
wrecker ....................................149
Traction control ........................120
off light ......................................13
Traction-lok rear axle ...............126
Transmission .............................123fluid, checking and adding
(automatic) .............................164
fluid, refill capacities ..............197
lubricant specifications ...198,200
Trip odometer .............................18
Trunk ...........................................85
remote release .....................71,78
Turn signal .............................11,59
Vehicle dimensions ...................200
Vehicle Identification Number
(VIN) ..........................................202
Vehicle loading ..........................127
Ventilating your vehicle ...........117
Warning chimes ......................14,15
Warning lights (see Lights) .........8
Washer fluid ..............................157
Water, Driving through .............132
Windows
power .........................................72
Windshield washer fluid and
wipers
checking and adding fluid .....157
checking and cleaning ............170
operation ...................................60
replacing wiper blades ...........170
Wrecker towing .........................149
Index
219