maintenance Mercury Grand Marquis 2001 s Repair Manual

²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
Cleaning the instrument panel
Clean with a damp cloth, then dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Maintenance and care
214

Cleaning the instrument cluster lens
Clean with a damp cloth, then dry with a dry cloth.
Do not use household or glass cleaners as these may damage the lens.
Woodtone trim
Wipe stains with a soft cloth and a multi-purpose cleaning solution.
Inside windows
Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
Cleaning and maintaining the safety belts
Clean the safety belts with a mild soap solution recommended for
cleaning upholstery or carpets. Do not bleach or dye the belts, because
these actions may weaken the belt webbing.
Check the safety belt system periodically to make sure there are no
nicks, tears or cuts. If your vehicle has been involved in an accident,
refer to theSafety belt maintenancesection in theSeating and safety
restraintschapter.
Cleaning leather seats (if equipped)
To clean, simply use a soft cloth dampened with water and a mild soap.
Wipe the leather again with a damp cloth to remove soap residue. Dry
with a soft cloth. For tougher soiling concerns, Ford recommends using
the Deluxe Leather Care Kit F8AZ-19G253±AA, which is available from
your Ford Dealer. This mild cleaner and special pad, cleans the leather
and maintains its natural beauty. Follow the instructions on the cleaner
label. Regular cleaning of your leather upholstery helps maintain its
resiliency and color.
Do not use household cleaning products, alcohol solutions,
solvents or cleaners intended for rubber, vinyl or plastics.
Cleaning the interior fabric
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Do not use household or glass cleaners.
These agents can stain and discolor the fabric. Use a mild soap and
water solution if necessary.
Maintenance and care
215

However, if DOT 3 is not available, DOT 4 fluid can be used.
2Ensure the correct automatic transmission fluid is used. MERCONtand
MERCONtV are not interchangeable. DO NOT MIX MERCONtand
MERCONtV. Refer to the scheduled maintenance guide to determine
the correct service interval.
3Indicates only approximate dry-fill capacity. Some applications may vary
based on cooler size and if equipped with an in-tank cooler. The amount
of transmission fluid and fluid level should be set by the indication on
the dipstick's normal operating range. Police or Handling Package refill
capacity-12.1L (12.8 quarts).
4Add the coolant type originally equipped in your vehicle.
5Rear axles are considered lubricated for life when the vehicle is used for
normal service. See your scheduled maintenance guide for Severe Duty
requirements.
Traction-Lok axles use 1.6-1.8L (3.50-3.75 pints) of rear axle lubricant.
Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A for complete refill
of Traction-Lok rear axle.
Service refill capacities are determined by filling the rear axle 6 mm to
14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole.
Capacities and specifications
217

Item Ford part
nameFord part
numberFord
specification
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Use only brake fluids certified to meet Ford specifications. DOT 3 fluid
is recommended. However, if DOT 3 is not available, DOT 4 fluid can be
used.
2Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118-A for complete refill
of Traction-Lok rear axles.
3Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
ENGINE DATA
Engine 4.6L V8 engine
Cubic inches 281
Required fuel 87 octane
Firing order 1-3-7-2-6-5-4-8
Spark plug gap 1.3-1.4 mm (0.052-0.056 inch)
Ignition system Coil on plug
Compression ratio 9.4:1
Capacities and specifications
219

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
Customer assistance
222

What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
Customer assistance
225

What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Customer assistance
226

A
Air bag supplemental restraint
system ........................................116
and child safety seats ............118
description ..............................116
disposal ....................................120
driver air bag ..........................118
indicator light ...................10, 120
operation .................................118
passenger air bag ...................118
Air cleaner filter ...............188, 216
Air conditioning ..........................29
automatic temperature
control system ..........................32
Air suspension ...........................138
description ..............................138
warning light .............................13
Antifreeze (see Engine
coolant) .....................................175
Anti-lock brake system
(see Brakes) ......................134±135
Audio system (see Radio) .........38
Automatic transmission
driving an automatic
overdrive .................................140
fluid, adding ............................183
fluid, checking ........................183
fluid, refill capacities ..............216
fluid, specification ..................219
Auxiliary power point ...........65, 83
Axle
lubricant specifications ..218±219
refill capacities ........................216
traction lok ..............................143B
Battery .......................................186
acid, treating emergencies .....186
charging system warning light..13
jumping a disabled battery ....162
maintenance-free ....................186
replacement, specifications ...216
servicing ..................................186
voltage gauge ............................21
Belt minder ...............................112
Brakes ........................................134
anti-lock ...........................134±135
anti-lock brake system
(ABS) warning light .........12, 135
brake warning light ..................12
fluid, checking and adding ....174
fluid, refill capacities ..............216
fluid, specifications .........218±219
lubricant specifications ..218±219
pedals (see Power adjustable
foot pedals) ...............................64
shift interlock ..........................139
Break-in period .............................3
C
Capacities for refilling fluids ....216
Cassette tape player ...................50
CD changer .................................60
Certification Label ....................221
Child safety restraints ..............121
child safety belts ....................121
Child safety seats ......................122
attaching with tether straps ..127
in front seat ............................124
in rear seat ......................124, 126
Cleaning your vehicle ...............210
Index
234

autolamp system .......................28
bulb specifications ..................209
daytime running lights .............27
flash to pass ..............................28
high beam ...........................12, 28
replacing bulbs .......................205
turning on and off ....................27
warning chime ..........................16
Heating ........................................29
heating and air conditioning
system .......................................29
HomeLink universal
transceiver (see Garage
door opener) ...................74, 76±77
Hood ..........................................169
I
Ignition .........................67, 219±220
Infant seats (see Safety seats)..122
Inspection/maintenance (I/M)
testing ........................................204
Instrument panel
cleaning ...................................214
cluster ..................................8, 215
lighting up panel and
interior .......................................27
location of components ..............8
J
Jack ............................................157
positioning ...............................157
storage .....................................157
Jump-starting your vehicle ......162
K
Keyless entry system .................93
autolock .....................................86keypad .......................................93
programming entry code .........94
Keys .......................................90±92
key in ignition chime ...............16
positions of the ignition ...........67
L
Lamps
autolamp system .......................28
bulb replacement
specifications chart ................209
cargo lamps ...............................27
daytime running light ...............27
headlamps .................................27
headlamps, flash to pass ..........28
instrument panel, dimming .....27
interior lamps ...................27, 209
replacing bulbs ...............205±209
Lane change indicator
(see Turn signal) ........................65
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................13
anti-lock brakes (ABS) ....12, 135
brake ..........................................12
charging system ........................13
check engine ...............................9
fuel cap light .............................10
high beam .................................12
low coolant ................................11
low fuel ........................................8
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................11
speed control ............................73
traction control active ..............14
turn signal indicator .................12
Load limits .................................143
GAWR ......................................143
Index
237

Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 71.9L (19.0 gallons)
Engine oil capacity (includes filter
change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-20 Super Premium Motor
Oil, Ford specification
WSS-M2C153-H.
Tire pressure and size Refer to the Tire Pressure Label
located on the rear passenger door
jamb.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
115.0L (15.8 quarts)
Automatic transmission fluid
capacity
213.1L (13.9 quarts). Use
Motorcraft MERCONtV ATF.3
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
1Use either green-colored Motorcraft Premium Engine Coolant or
yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE
Ford Extended Life Engine Coolant (orange in color). Refer toAdding
engine coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
3Indicates only approximate dry-fill capacity. Some applications may vary
based on cooler size and if equipped with in-tank cooler. The amount of
transmission fluid and fluid level should be set by the indication on the
dipstick's normal operating range. Police and Handling Package refill
capacity-12.1L (12.8 quarts).
Filling station information
240