length Mercury Grand Marquis 2004 Owner's Manuals

2. To unfasten, push the release
button and remove the tongue from
the buckle.
Energy management feature
•This vehicle has a seat belt system with an energy management
feature at the front outboard seating positions to help further reduce
the risk of injury in the event of a head-on collision.
•This seat belt system has a retractor assembly that is designed to pay
out webbing in a controlled manner. This feature is designed to help
reduce the belt force acting on the occupant’s chest.
The front outboard and rear safety restraints in the vehicle are
combination lap and shoulder belts. The front outboard passenger and
rear seat safety belts have three types of locking modes described below:
Vehicle sensitive mode
This is the normal retractor mode, which allows free shoulder belt length
adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of approximately 8 km/h
(5 mph) or more, the combination safety belts will lock to help reduce
forward movement of the driver and passengers.
Webbing extraction sensitive mode
The webbing sensitive locking mode locks the webbing and prevents
more belt from being pulled out if the belt is pulled out too quickly. The
belt will unlock when you stop pulling on it.
Automatic locking mode
In this mode, the shoulder belt is pre-locked. The belt will still retract to
remove any slack in the shoulder belt.
The automatic locking mode is not available on the driver safety belt.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Seating and Safety Restraints
95

Lap belts
Adjusting the front center seat lap belt
The lap belt should fit snugly and as low as possible around the
hips, not across the waist.
The lap belt does not adjust
automatically. Insert the tongue into
the correct buckle (the buckle
closest to the direction the tongue is
coming from). To lengthen the belt,
turn the tongue at a right angle to
the belt and pull across your lap
until it reaches the buckle. To
tighten the belt, pull the loose end
of the belt through the tongue until
it fits snugly across the hips.
Shorten and fasten the belt when
not in use.
Safety belt warning light and indicator chime
The safety belt warning light illuminates in the instrument cluster and a
chime sounds to remind the occupants to fasten their safety belts.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Seating and Safety Restraints
98

Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call the Board
at the following address/phone number:
Dispute Settlement Board
P.O. Box 1424
Waukesha, WI 53187–1424
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
171

2Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent
meeting Ford specification EST-M2C118-A for complete refill of
Traction-Lok rear axles.
3Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONand MERCONV are not interchangeable. DO NOT
mix MERCONand MERCONV. Refer to yourScheduled Maintenance
Guideto determine the correct service interval.
ENGINE DATA
Engine 4.6L V8 engine
Cubic inches 281
Required fuel 87 octane
Firing order 1-3-7-2-6-5-4-8
Ignition system Coil on plug
Compression ratio 9.4:1
VEHICLE DIMENSIONS (AT CURB MASS)
Vehicle dimensions mm (in)
(1) Overall length 5382 (211.9)
(2) Overall width 1987 (78.2)
(3) Overall height 1485 (58.5)
(4) Wheelbase 2911 (114.6)
(5) Track - Front 1611 (63.4)
(5) Track - Rear 1666 (65.6)
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
228

MERCURY ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Mercury accessories are available for your
vehicle through your local authorized Mercury or Ford of Canada dealer.
These quality accessories have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and aerodynamic appearance of your vehicle. In addition, each accessory
is made from high quality materials and meets or exceeds Mercury’s
rigorous engineering and safety specifications. Ford Motor Company will
repair or replace any properly dealer-installed Mercury accessory found
to be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessory. The accessory will be warranted for whichever provides you
the greatest benefit:
•12 months or 20,000 km (12,000 miles) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
This means that genuine Mercury accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle’s Limited Warranty—3 years or 60,000 km (36,000 miles)(whichever occurs first). Contact your dealer for details and a copy of
the warranty.
Not all accessories are available for all models.
Following is a list of several Mercury Genuine Accessory products. Not
all accessories are available for all models. To find out what accessories
are available for your vehicle, please contact your dealer or visit our
online store at: www.mercuryaccessories.com.
Exterior style
Bug shields
Deflectors
Exterior trim kits
Front end covers
Grille inserts
Headlamps, fog lights and Daytime Running Lamps (DRLs)
Splash guards
Wheels
Interior style
Cell phone holders
Electrochromatic compass/temperature interior mirrors
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
Accessories
233