towing Mercury Grand Marquis 2004 Owner's Manuals

Seating and Safety Restraints 86
Seating 86
Safety restraints 90
Air bags 104
Child restraints 111
Driving 123
Starting 123
Brakes 127
Traction control 130
Air suspension 132
Transmission operation 133
Vehicle loading 138
Trailer towing 140
Recreational towing 143
Roadside Emergencies 144
Getting roadside assistance 144
Hazard flasher switch 145
Fuel pump shut-off switch 145
Fuses and relays 146
Changing tires 153
Jump starting 159
Wrecker towing 165
Customer Assistance 166
Reporting safety defects (U.S. only) 174
Cleaning 175
Table of Contents
2

SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed to allow parts to adjust
themselves to other parts.
Drive your new vehicle at least 500 miles (800 km) before towing a
trailer.
Do not add friction modifier compounds or special break-in oils during
the first few thousand miles (kilometers) of operation, since these
additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
5

This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
If you exceed the load limit, the rear air suspension may not operate.
The air suspension shut-off switch is
located on the left side of the trunk.
If this switch is in the OFF position,
the rear air suspension will not
operate.
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Normal vehicle operation does not
require any action by the driver.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless the brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the ON position and the brake pedal depressed:
1. Apply the parking brake, turn ignition key to LOCK, then remove the
key.
2. Insert the key and turn it to OFF.Apply the brake pedal and shift
to N (Neutral).
When the key is in the ignition and in the OFF position, the
automatic transmission shift lever can be moved from the P
(Park) position without the brake pedal depressed. To avoid unwanted
vehicle movement, always set the parking brake.
3. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
Emergencieschapter.
AIR SUSPENSION
SWITCH
INTERRUPTEUR DE
LA SUSPENSION
PNEUMATIQUE
WARNING
AVERTISSEMENTOFF-ARRET
To prevent sudden
vehicle movement,
turn off air suspen-
sion switch prior to
jacking, hoisting or
towing vehicle.
Pour prévenir tout mouvement soudain du véhi-
cule, placer à l'arrêt l'interrupteur de la suspension
pneumatique avant de lever le véhicule (cric ou
pont élévateur) ou de le remorquer.
OFF
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
133

•Optional instrument cluster
Drive (not shown)
Drive is activated when the transmission control switch is pressed.
•This position allows for all forward gears except overdrive.
•O/D OFF lamp is illuminated.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: city traffic, hilly terrain, heavy loads, trailer
towing and when engine braking is required.
•To return to O/D (overdrive mode), press the transmission control
switch. The O/D OFF lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
2 (Second)
This position allows for second gear only.
•Provides engine braking.
•Use to start-up on slippery roads.
•To return to
(Overdrive), move the gearshift lever into the
(Overdrive) position.
•Selecting 2 (Second) at higher speeds will cause the transmission to
downshift to second gear at the appropriate vehicle speed.
1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
136

VEHICLE LOADING–WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Safety Certification Label and Tire Label:
Base Curb Weight–is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight–is the weight of your new vehicle when you
picked it up from your dealer plus any aftermarket equipment.
Cargo Weight–includes all weight added to the Base Curb Weight,
including cargo and optional equipment. When towing, trailer tongue load
or king pin weight is also part of cargo weight.
GAW (Gross Axle Weight)–is the total weight placed on each axle
(front and rear)–including vehicle curb weight and all payload.
GAWR (Gross Axle Weight Rating)–is the maximum allowable
weight that can be carried by a single axle (front or rear).These
numbers are shown on the Safety Compliance Certification Label
located on the driver’s door or door pillar. The total load on each
axle must never exceed its GAWR.
Exceeding the Safety Certification Label axle weight rating limits
could result in substandard vehicle handling, performance,
engine, transmission and/or structural damage, serious damage to the
vehicle, loss of control and personal injury.
Note:For trailer towing information refer toTrailer towingfound in
this chapter or theRV and Trailer Towing Guideprovided by your
dealership.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
138

GCWR (Gross Combined Weight Rating)–is the maximum allowable
weight of the vehicle and the loaded trailer–including all cargo and
passengers–that the vehicle can handle without risking damage.
(Important: The towing vehicle’s braking system is rated for operation at
GVWR, not at GCWR. Separate functional brakes should be used for safe
control of towed vehicles and for trailers where the GCW of the towing
vehicle plus the trailer exceed the GVWR of the towing vehicle.The
GCW must never exceed the GCWR.
Maximum Loaded Trailer Weight–is the highest possible weight of a
fully loaded trailer the vehicle can tow. It assumes a vehicle with only
mandatory options, no cargo (internal or external), a tongue load of
10–15% (conventional trailer) or king pin weight of 15–25% (fifth wheel
trailer), and driver only (150 lbs [68 kg]).Consult your dealership (or
theRV and Trailer Towing Guideprovided by your dealership) for
more detailed information.
Tongue Load or Fifth Wheel King Pin Weight–refers to the amount
of the weight that a trailer pushes down on a trailer hitch.
Examples:For a 5,000 lbs. (2,268 kg) conventional trailer, multiply
5,000 by 0.10 and 0.15 to obtain a proper tongue load range of 500 to
750 lbs. (227 to 340 kg). For an 11,500 lbs. (5,216 kg) fifth wheel trailer,
multiply by 0.15 and 0.25 to obtain a proper king pin load range of 1,725
to 2,875 lbs. (782 to 1,304 kg)
Do not exceed the GVWR or the GAWR specified on the
certification label.
Do not use replacement tires with lower load carrying capacities
than the originals because they may lower the vehicle’s GVWR
and GAWR limitations. Replacement tires with a higher limit than the
originals do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle and/or personal injury.
TRAILER TOWING
Your vehicle is classified as a light duty towing vehicle. Do not tow a
trailer until your vehicle has been driven at least 2,000 miles (3,200 km).
Towing a trailer places an additional load on your vehicle’s engine,
transmission, brakes, tires and suspension. Inspect these components
carefully after towing.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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Your loaded trailer should weigh no more than 2,000 lbs. (907 kg).Do
not exceed the GVWR specified on the certification label.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of vehicle
control, vehicle rollover and personal injury.
The GCW of your vehicle and trailer should not exceed 6,000 lbs. (2,993 kg).
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch. You must distribute the load in your trailer so that
10–15% of the total weight of the trailer is on the tongue.
Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
141

Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. See your
dealer or trailer rental agency for proper instructions and equipment for
hooking up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Understanding the positions of the 4–speed automatic
transmissionsection in this chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourScheduled Maintenance Guide
for more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
142

Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Rear Wheel Drive (RWD) vehicles:
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
•Place the transmission in N (Neutral)
•Maximum speed is 35 mph (56 km/h)
•Maximum distance is 50 miles (80 km)
If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
143

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
2004 Grand Marquis(grn)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
Roadside Emergencies
144