phone Mercury Grand Marquis 2009 Owner's Manuals

To access this information, special equipment must be directly
connected to the recording modules. Ford Motor Company and
Ford of Canada do not access event data recorder information
without obtaining consent, unless pursuant to court order or
where required by law enforcement, other government authorities
or other third parties acting with lawful authority. Other parties
may seek to access the information independently of Ford Motor
Company and Ford of Canada. Please note that once 911 Assist
(if equipped) is enabled (set ON), 911 Assist may, through any
paired and connected cell phone, disclose to emergency services
that the vehicle has been in a crash involving the deployment of
an airbag or, in certain vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911 Assist may also be
capable of electronically or verbally disclosing to 911 operators
the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this
information, do not activate the feature. See your SYNC
supplement for more information.
Cell phone use
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in-vehicle communications
systems, telematics devices and portable two-way radios.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Introduction
8

WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
Export unique (Non–United States/Canada) vehicle specific
information
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in thisOwner’s Guide.A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guideis written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export.Refer to this Owner’s Guide for all other required
information and warnings.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Introduction
9

AUDIO SYSTEMS
AM/FM stereo (if equipped)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
1.Seek:Press
/to find the
next strong station down/up the
frequency band.
2.Tune:Press
/to manually
change radio frequency down/up.
1234AM/FM
SEEKTONE
CLK
TUNE
TONE VOL
12 FMSTDX
VOL
PUSH
ON
5
3
67
4
12
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Entertainment Systems
20

AM/FM Stereo Single CD Premium audio system (if equipped)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
1.CD slot:Insert a CD, label side
up. With the ignition on, the radio
will begin play when a CD is
inserted. If the ignition is off, press CD prior to inserting a disc. Do not
force a disc into the system as damage could result.
2.SEEK:Press to access the next
(
) or previous () radio
station or CD track. Press and hold
to advance/reverse in the current CD track.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Entertainment Systems
22

14.FM:Press to select the FM
frequency. Press repeatedly to
toggle between FM1 and FM2.
15.SHUF (Shuffle):Press to play
all tracks on the current CD in
random order. Press again to stop.
16.SCAN:Press SCAN to hear a
brief sampling of radio stations or
CD tracks. Press again to stop.
Premium / Premium sound satellite compatible AM/FM stereo
Single CD/Cassette system (if equipped)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Entertainment Systems
25

1.CD slot:Insert a CD, label side
up. With the ignition on, the radio
will begin to play a CD once
inserted. With the ignition off, the CD control must be pressed before
inserting the disc. Failure may result in damage to the CD and/or audio
system.
2.CD eject:Press to eject a CD. If
the disc is not removed within the
allotted time, the system will
automatically reload the CD and begin play.Note:The eject function will
work when the ignition is turned off.
3.BASS:Press BASS; then
press
SEL-TEXTto
decrease/increase the level of bass
output.
TREB (Treble):Press TREB; then
press
SEL-TEXTto
decrease/increase the level of treble
output.
4.BAL (Balance):Press BAL; then
press
SEL-TEXTto shift
sound to the left/right speakers.
FADE:Press FADE; then
press
SEL-TEXTto shift
sound to the rear/front speakers.
5.Phone/mute:Press to mute the
playing media. Press again to return
to the playing media or turn the
volume control to adjust the volume.
6.SEL/TEXT:Use with Bass,
Treble, Balance, Fade and other
menu functions.
TREBBASSSEL-TEXT+
TREBBASSSEL-TEXT+
FADEBALSEL-TEXT+
FADEBALSEL-TEXT+
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Entertainment Systems
26

WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
1.CD slot:To insert a CD, press
LOAD. Wait to insert a CD until the
system displays LOAD CD #. When
the system is ready, insert a CD, label side up.
2.SEEK:Press to access the
next/previous radio station or CD
track. Press and hold to
advance/reverse in the current CD track.
3.TUNE/CAT:Press to manually go
up or down the radio frequency.
TEXT is only available when
equipped with Satellite radio. Your system may be equipped with
Satellite ready capability. The kit to enable Satellite reception is available
through your dealer. Detailed Satellite instructions are included with the
dealer installed kit.Check with your authorized dealer for
availability.
4.MUTE:Press to mute the playing
media. Press again to return to the
playing media or turn the volume
control to adjust the volume.
5.Eject:Press to eject CD(s) when
the ignition is on or off. Numbers
will illuminate in the display
indicating which CD slots are loaded with CDs. To eject a specific CD,
press eject and the corresponding preset number. If no preset is
selected, the system will eject the currently selected CD. Press and hold
to eject all loaded discs.
Note:If the CD is not removed within 15 seconds, the system will reload
the disc and begin play if the system is on.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Entertainment Systems
31

WARNING:The front passenger airbag is not designed to offer
protection to an occupant in the center seating position.
WARNING:An out of position front center occupant could
affect the decision of the front passenger sensing system.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toAirbag readinesssection
in theInstrument Clusterchapter. Routine maintenance of the airbag is
not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either
flash or stay lit.
•The readiness light will not
illuminate immediately after
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, contact your
authorized dealer as soon as possible. Unless serviced, the system may
not function properly in the event of a collision.
Seat-mounted side airbag system
WARNING:Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a collision.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Seating and Safety Restraints
117

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Customer Assistance
209

In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
2009 Grand Marquis(grn)
Owners Guide(own2002), 2nd Printing
USA(fus)
Customer Assistance
210