steering wheel Mercury Grand Marquis 2010 s User Guide

STEERING
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running.
It is also important to maintain a proper power steering fluid level in the
power steering fluid reservoir:
•Do not operate the vehicle with a low power steering pump fluid level.
SeePower steering fluidin theMaintenance and Specifications
chapter.
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the maximum
level, as this may result in leaks from the reservoir. SeePower
steering fluidin theMaintenance and Specificationschapter.
If the power steering system breaks down (or if the engine is off), you
can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Accelerations
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
Driving
183
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

2. Locate the access plug on the
underside of the steering column
cover.
3. Remove the access plug using a
flat head screwdriver. Insert the
screwdriver into the access hole
nearest the steering wheel. Then
press and hold the override button
using a flat head screwdriver. Apply
the brake pedal and shift the
transmission into N (Neutral) while
continuing to press the override
button.
4. Reinstall the access plug cover, start the vehicle and release the
parking brake.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Understanding the gearshift positions of the 4–speed automatic
transmission
P (Park)
This position locks the transmission
and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Press the brake pedal
•Move the gearshift lever into the desired gear
Driving
185
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1-877-294-2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement information,
U.S. Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
190
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 10A Ignition (START) - Starter relay
coil, DTRS
2 7.5A Power mirrors, Mirror switch,
Keypad switch, Decklid switch,
Adjustable pedal switch, Driver’s
door module, Cluster
3 5A Ignition (START) - Audio mute,
Police power distribution box
(PDB) (Police vehicles only)
Roadside Emergencies
193
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
202 — Not used
203
12ISO relay Ignition coil
204
12ISO relay PCM
205
12ISO relay Foglamps (Grand Marquis only)
206
12ISO relay Fuel
207 — Not used
208 — Not used
209
12ISO relay Horn
301 Full ISO relay Starter
302 Full ISO relay Air compressor (non-Police
vehicles only), RUN/ACC relay
(Police vehicles only)
303 Full ISO relay Blower
304 Full ISO relay Rear defrost relay
501 — Not used
502 Diode PCM
503 — Not used
601 20A Circuit
breakerPower seats, Lumbar, Decklid
(Police vehicles only)
602 20A Circuit
breakerRUN/ACC relay feed – Windows,
Decklid (Police vehicles only)
* Mini fuse ** Cartridge fuse
Relays
Relays are located in the power distribution box and should be replaced
by an authorized dealer.
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
Roadside Emergencies
200
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft
Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
Cleaning
226
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

for 15 seconds without cranking the engine. If the service engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if the service engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete. If
the vehicle is still not ready for I/M testing, the above driving cycle will
have to be repeated.
POWER STEERING FLUID
Check the power steering fluid.
Refer toscheduled maintenance
information.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
Maintenance and Specifications
257
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

Child safety seats - booster
seats ...........................................138
Cleaning your vehicle
engine compartment ..............224
instrument panel ....................226
interior .....................................226
plastic parts ............................225
washing ....................................222
waxing .....................................223
wheels ......................................223
wiper blades ............................225
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................28
AM/FM/CD .................................31
AM/FM/Tape/CD .......................35
Compass, electronic
set zone adjustment .................24
Console ........................................67
Controls
power seat .................................93
steering column ........................74
Coolant
checking and adding ..............238
refill capacities ................242, 263
specifications ..........................263
Cooler ........................................274
Cruise control (see Speed
control) ........................................71
Cupholder(s) ...............................97
Customer Assistance ................189
Ford Extended Service
Plan ..........................................300
Getting assistance outside
the U.S. and Canada ..............219
Getting roadside assistance ...189Getting the service you
need .........................................215
Ordering additional owner’s
literature .................................220
Utilizing the
Mediation/Arbitration
Program ...................................219
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................258
engine oil .................................233
Driving under special
conditions ..................................187
through water .........................188
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................190
Emission control system ..........254
Engine ........................................266
cleaning ...................................224
coolant .....................................238
fail-safe cooling .......................243
idle speed control ...................236
lubrication specifications .......263
refill capacities ........................263
service points ..................231–232
starting after a collision .........191
Engine block heater .................177
Index
304
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

Power distribution connector
(police and fleet vehicles) .......272
Power door locks ........................76
Power mirrors .............................70
Power point .................................67
Rear (police) ...........................273
Power steering ..........................183
fluid, checking and adding ....257
fluid, refill capacity ................263
Power Windows ...........................68
R
Radio ..........................27, 29, 32, 37
Rear window defroster ...............46
Recommendations for
attaching safety restraints for
children ......................................126
Relays ................................192, 200
Remote entry system .................80
illuminated entry ......................83
locking/unlocking doors ...........81
opening the trunk .....................81
panic alarm ...............................81
replacement/additional
transmitters ...............................82
replacing the batteries .............82
Roadside assistance ..................189
S
Safety belts (see Safety
restraints) ....................97, 101–106
Safety Canopy ...........................121
Safety defects, reporting ..........221
Safety restraints ..........97, 101–106
Belt-Minder
...........................107
extension assembly ................105for adults .........................102–105
for children .............................124
lap belt ....................................103
Occupant Classification
Sensor ........................................99
warning light and chime ........106
Safety restraints - LATCH
anchors ......................................133
Safety seats for children ..........128
Safety Compliance
Certification Label ....................267
Seat belt extenders (police) ....280
Seats ............................................91
child safety seats ....................128
front seats .................................92
heated ........................................96
Heavy duty (police) ...............280
SecuriLock passive anti-theft
system ....................................86, 89
Servicing your vehicle ..............229
Setting the clock
AM/FM single CD .....................31
AM/FM stereo ...........................28
AM/FM/In-dash 6 CD ................40
AM/FM/Tape/CD .......................35
Spark plugs, specifications ......262,
266
Specification chart,
lubricants ...................................263
Speed control ..............................71
Speedometer
calibrated (police) ..................281
Starting a flex fuel vehicle .......175
Starting your vehicle ........173–175
jump starting ..........................208
Steering wheel
controls ......................................74
Index
307
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

tilting .........................................66
Suspension
heavy duty (police) ................274
T
Tilt steering wheel ......................66
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....157
Police and fleet vehicles ........275
Tires ...................................142–143
alignment ................................150
care ..........................................146
changing ..................................205
checking the pressure ............146
inflating ...................................144
label .........................................156
police vehicles ........................275
replacing ..................................148
rotating ....................................151
safety practices .......................149
sidewall information ...............152
snow tires and chains ............162
spare tire .........................201, 203
terminology .............................143
tire grades ...............................143
treadwear ........................142, 147
Towing .......................................169
recreational towing .................172
trailer towing ..........................169
wrecker ....................................213
Traction control ........................182Traction-lok rear axle ...............184
Transmission .............................185
brake-shift interlock (BSI) ....184
fluid, checking and adding
(automatic) .............................258
fluid, refill capacities ..............263
lubricant specifications ..........263
Trunk ...........................................78
Pack and loading ....................282
remote release ....................75, 81
Turn signal ..................................52
V
Vehicle Identification Number
(VIN) ..........................................267
Vehicle loading ..........................163
Ventilating your vehicle ...........176
W
Warning lights (see Lights) .......12
Washer fluid ..............................232
Water, Driving through .............188
Windows
power .........................................68
Windshield washer fluid and
wipers ..........................................65
checking and adding fluid .....232
replacing wiper blades ...........232
Wrecker towing .........................213
Index
308
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)