Mercury Grand Marquis 2010 s Service Manual

13.AM/FM:Press repeatedly to
switch between AM/FM1/FM2 mode.
14.CD:Press to enter CD mode.
Press CD and a preset to select a
specific CD to play.
15.SAT:Your system may be equipped with Satellite Ready capability.
The kit to enable the Satellite reception is available through your
authorized dealer. Detailed satellite instructions are included with the
dealer installed kit.
Check with your authorized dealer for availability.
16.SHUF (Shuffle) /SCAN:Press SCAN to hear a brief sampling of
radio stations or CD tracks on the current CD. Press again to stop.
SHUF (Shuffle):Press and hold to play the CD tracks in random order
for the CD currently being played. Press again to stop.
GENERAL AUDIO INFORMATION
Radio frequencies:AM and FM frequencies are established by the
Federal Communications Commission (FCC) and the Canadian Radio and
Telecommunications Commission (CRTC). Those frequencies are:
AM - 530, 540–1700, 1710 kHz
FM- 87.7, 87.9–107.7, 107.9 MHz
Radio reception factors:There are three factors that can affect radio
reception:
•Distance/strength: The further you travel from a station, the weaker
the signal and the weaker the reception.
•Terrain: Hills, mountains, tall buildings, power lines, electric fences,
traffic lights and thunderstorms can interfere with your reception.
•Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
Cassette player care:
•Use only cassettes that are 90 minutes long or less.
•Tighten very loose tapes by inserting a finger or pencil into the hole
and turning the hub.
•Remove loose labels before inserting tapes.
Entertainment Systems
41
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

•Allow tapes which have been subjected to extreme heat, humidity or
cold to reach a moderate temperature before playing.
•Clean the cassette player head with a cassette cleaning cartridge after
10–12 hours of play to maintain good sound/operation.
Don’t:
•Expose tapes to direct sunlight, extreme humidity, heat or cold.
•Leave tapes in the cassette player for a long time when not being
played.
CD/CD player care:
Do:
•Handle discs by their edges only. Never touch the playing surface.
•Inspect discs before playing. Clean only with an approved CD cleaner
and wipe from the center out.
Don’t:
•Expose discs to direct sunlight or heat sources for extended periods
of time.
•Clean using a circular motion.
CD units are designed to play commercially pressed 4.75 in
(12 cm) audio compact discs only. Due to technical
incompatibility, certain recordable and re-recordable compact
discs may not function correctly when used in Ford CD players.
Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a
scratch protection film attached, and CDs with homemade paper
(adhesive) labels should not be inserted into the CD player. The
label may peel and cause the CD to become jammed. It is
recommended that homemade CDs be identified with permanent
felt tip marker rather than adhesive labels. Ballpoint pens may
damage CDs. Please contact your authorized dealer for further
information.
Audio system warranty and service:Refer to theWarranty
Guide/Customer Information Guidefor audio system warranty
information. If service is necessary, see your dealer or qualified
technician.
Entertainment Systems
42
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

MANUAL HEATING AND AIR CONDITIONING SYSTEM
(IF EQUIPPED)
1.Fan speed adjustment:Controls
the volume of air circulated in the
vehicle.
2.Temperature selection:
Controls the temperature of the
airflow in the vehicle.
3.Air flow selections:Controls
the direction of the airflow in the
vehicle. See the following for a brief
description on each control.
MAX A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
NORM A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
VENT: Distributes outside air through the instrument panel vents.
OFF: Outside air is shut out and the fan will not operate.
FLOOR: Distributes outside air through the floor vents.
MIX: Distributes outside air through the windshield defroster vents, floor
vents and side window demisters.
:Distributes outside air through the windshield defroster vents and
the side window demisters.
Operating tips
•To reduce fog build up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
123
LO
HIOFF
MIX VENTFLOOR
MAX
A/C NORM
A/C
Climate Controls
43
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC)
SYSTEM (IF EQUIPPED)
1.OFF:Outside air is shut out and
the fan will not operate.
2.AUTOMATIC:Press
AUTOMATIC and select the desired
temperature using the temperature
controls. The system will automatically determine fan speed, airflow
location, and outside or recirculated air to heat or cool the vehicle to the
selected temperature. The fan speed will remain automatic unless the
thumbwheel is turned all the way to LO.
NORM A/CVENT FLOOR FLR • DEF DEF
HI
LO
MAX A/C
OUTSIDE TEMP AUTOMATICOFF
F
AUTO
1112310
987654
Climate Controls
44
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

3.Fan speed:Turn to manually
increase or decrease fan speed.
4.Defrost:
Distributes outside air through the windshield defroster
vents and the side window demisters.
5.Floor/defrost:Distributes outside air through the windshield
defroster vents, floor vents and the side window demisters.
6.Floor:Distributes outside air through the floor vents.
7.Vent:Distributes outside air through the instrument panel vents.
8.Norm A/C:Uses outside air to cool the vehicle. Air flows from the
instrument panel vents only.
9.Max A/C:Uses recirculated air to cool the vehicle. Air flows from the
instrument panel vents only. This mode will help prevent unpleasant
odors from entering the vehicle.
10.Outside Temp:Press to display
the outside temperature. It will
remain in the display until pressed
again. The temperature will be most accurate when the vehicle is in
motion.
11.Temperature control:Press this control to select the temperature.
The display window indicates the selected temperature.
Fahrenheit/Celsius temperature:Press MAX A/C and DEF
simultaneously to toggle between Fahrenheit and Celsius temperature.
The set point temperatures in Celsius will be displayed in half-degree
increments.
Operating tips
•To reduce fog build up on the windshield during humid weather, place
the air flow selector in the
position.
•To reduce humidity build up inside the vehicle: do not drive with the
air flow selector in OFF or MAX A/C.
•Under normal weather conditions, do not leave the air flow selector in
MAX A/C or OFF when the vehicle is parked. This allows the vehicle
to “breathe” using the outside air inlet vents.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
Climate Controls
45
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
The rear defroster control is located
on the instrument panel.
Press the rear defroster control to
clear the rear window of thin ice
and fog. A small LED will illuminate
when the rear defroster is activated.
The ignition must be in the on position to operate the rear window
defroster.
The defroster turns off automatically after a predetermined amount of
time or when the ignition is turned off. To manually turn off the
defroster, press the control again.
Activating the rear window defroster will also activate the heated mirrors
(if equipped). For more information refer toHeated outside mirrorsin
theDriver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
Climate Controls
46
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

HEADLAMP CONTROL
Turns the lamps off.
Turns on the parking
lamps, instrument panel lamps,
license plate lamps and tail lamps.
Turns the headlamps on.
Autolamp control (if equipped)
The autolamp system provides light
sensitive automatic on-off control of
the exterior lights normally
controlled by the headlamp control.
The autolamp system also keeps the
lights on for a predetermined period
of time after the ignition switch is
turned to off. The delay period can
be adjusted up to a maximum of
approximately three minutes in
duration.
•To turn autolamps on, rotate the control counterclockwise to the next
position from off.
•To turn autolamps off, rotate the control clockwise.
The headlamps will also turn on when the wipers are turned on.
To change the duration of the autolamp delay, perform the following
sequence:
Note:Steps 2 through 5 must be carried out within a 10 second period.
1. Start with the ignition switch in the off position and the headlamp
switch in the autolamp position.
2. Place the headlamp switch in the off position.
3. Place the ignition switch in the on position and then back to off.
4. Place the headlamp switch in the autolamp position.
•At this point, the exterior lamps turn on.
5. At the desired autolamp time delay, place the headlamp switch in the
off position.
•At this point, the exterior lamps turn off and the time delay is set.
Lights
47
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

Fog lamp control (if equipped)
With the ignition on, the fog lamps
can be turned on when the
headlamp control is pulled toward
you and is in any of the following
positions:
•Parking lamps
•Low beams
•Autolamps (when active)
Fog lamps will turn off when the
high beams are activated.
High beams
Push the lever toward the
instrument panel to activate. Pull
the lever toward you to deactivate.
Flash-to-pass
Pull toward you slightly to activate
and release to deactivate.
Daytime running lamps (DRL) (if equipped)
Turns the headlamps on with a reduced output. To activate:
•the key must be in the on position,
•the headlamp control is in the off or
position,
•the vehicle is not in P (Park).
Lights
48
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

WARNING:Always remember to turn on your headlamps at
dusk or during inclement weather. The Daytime Running Light
(DRL) System does not activate your tail lamps and generally may not
provide adequate lighting during these conditions. Failure to activate
your headlamps under these conditions may result in a collision.
PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel during headlamp
and parking lamp operation.
•Rotate the thumbwheel from left
to right to brighten the
instrument panel.
•Rotate the thumbwheel from right
to left to dim the instrument
panel.
Dome lamp control
The panel dimmer control also controls the dome lamp operation.
•Rotate the thumbwheel fully to the right, past detent, to activate the
dome lamp.
•In order to turn off the dome lamp, rotate the thumbwheel to the left.
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps
should be checked by your authorized dealer.
Headlamp aim adjustment (Crown Victoria only)
The headlamps are designed to be mechanically aimed, but can also be
aimed visually by doing the following:
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters) away. Check your headlamp
alignment at night or in a dark area so that you can see the headlamp
beam pattern.
Lights
49
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

•(1) 8 feet (2.4 meters)
•(2) Center height of lamp to
ground
•(3) 25 feet (7.6 meters)
•(4) Horizontal reference line
•(5) Center of headlamps
•(6) Center line of the vehicle
2. The center of the headlamp is
marked either on the lens (a circle
or cross marker) or on the bulb shield, internal to the lamp (mark or
feature). Measure the height from the center of your headlamp to the
ground (2) and mark an 8 foot (2.4 meter) long horizontal line on the
wall or screen (1) at this height (masking tape works well).
3. Turn on the low beam headlamps
and open the hood.
4. Locate the high intensity area of
the beam pattern and place the top
edge of the intensity zone even with
the horizontal reference line (4). If
the top edge of the high intensity
area is not even with the horizontal
line, follow the next step to adjust
it.
5. Locate the vertical adjuster for
each headlamp. Adjust the aim by
turning the adjuster control either
clockwise (to adjust down) or
counterclockwise (to adjust up).
6. In addition to the horizontal line
marked in step 2, a pair of vertical
lines (5) must be marked at the
center line of the headlamps on the
wall or screen.
7. On the wall or screen, locate the
high intensity area of the beam pattern. The left edge of the high
intensity area should be even with the vertical line corresponding to the
headlamp under adjustment. If the left edge of the high intensity area is
not even with the vertical line, follow the next step to adjust it.
Lights
50
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)