jump start Mercury Grand Marquis 2010 Owner's Manuals

Seating and Safety Restraints 91
Seating 91
Safety restraints 97
Airbags 111
Child restraints 124
Tires, Wheels and Loading 142
Tire information 142
Tire inflation 144
Tire Pressure Monitoring System (TPMS) 157
Vehicle loading 163
Trailer towing 169
Recreational towing 172
Driving 173
Starting 173
Brakes 179
Traction Control™ 182
Air suspension 183
Transmission operation 185
Roadside Emergencies 189
Getting roadside assistance 189
Hazard flasher control 190
Fuel pump shut-off switch 191
Fuses and relays 192
Changing tires 200
Wheel lug nut torque 207
Jump starting 208
Wrecker towing 213
Customer Assistance 215
Reporting safety defects (U.S. only) 221
Reporting safety defects (Canada only) 221
Cleaning 222
Table of Contents
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2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
Roadside Emergencies
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Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle making
sure the two vehiclesdo nottouch. Set the parking brake on both vehicles
and stay clear of the engine cooling fan and other moving parts.
Roadside Emergencies
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Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
+–+–
Roadside Emergencies
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3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside Emergencies
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FORD ESP EXTENDED SERVICE PLANS
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask you dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and Motorcraft
Parts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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Child safety seats - booster
seats ...........................................138
Cleaning your vehicle
engine compartment ..............224
instrument panel ....................226
interior .....................................226
plastic parts ............................225
washing ....................................222
waxing .....................................223
wheels ......................................223
wiper blades ............................225
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................28
AM/FM/CD .................................31
AM/FM/Tape/CD .......................35
Compass, electronic
set zone adjustment .................24
Console ........................................67
Controls
power seat .................................93
steering column ........................74
Coolant
checking and adding ..............238
refill capacities ................242, 263
specifications ..........................263
Cooler ........................................274
Cruise control (see Speed
control) ........................................71
Cupholder(s) ...............................97
Customer Assistance ................189
Ford Extended Service
Plan ..........................................300
Getting assistance outside
the U.S. and Canada ..............219
Getting roadside assistance ...189Getting the service you
need .........................................215
Ordering additional owner’s
literature .................................220
Utilizing the
Mediation/Arbitration
Program ...................................219
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................258
engine oil .................................233
Driving under special
conditions ..................................187
through water .........................188
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................190
Emission control system ..........254
Engine ........................................266
cleaning ...................................224
coolant .....................................238
fail-safe cooling .......................243
idle speed control ...................236
lubrication specifications .......263
refill capacities ........................263
service points ..................231–232
starting after a collision .........191
Engine block heater .................177
Index
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cluster ........................................12
lighting up panel and
interior .......................................49
J
Jump-starting your vehicle ......208
K
Keyless entry system .................84
autolock .....................................76
keypad .......................................84
programming entry code .........84
Keys .......................................76, 89
positions of the ignition .........173
L
Lamps
autolamp system .......................47
bulb replacement
specifications chart ..................54
daytime running light ...............48
fog lamps ...................................48
headlamps .................................47
headlamps, flash to pass ..........48
instrument panel, dimming .....49
interior lamps .....................52–54
Police red/white map light .....281
replacing bulbs ...................55, 60
LATCH anchors .........................133
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........180
Limited slip axle
(see Traction Loc) ....................184
Load limits .................................163
Locks
autolock .....................................76
childproof ..................................78doors ..........................................76
Lubricant specifications ...........263
Lug nuts ....................................207
Lumbar support, seats ...............95
M
Message center .....................19–20
english/metric button .........24–25
system check button ................24
warning messages .....................25
Mirrors ...................................69–70
automatic dimming rearview
mirror ........................................69
fold away ...................................70
heated ........................................70
side view mirrors (power) .......70
Mobile media system
Police and fleet vehicles ........281
Motorcraft
parts ......228, 244, 262
O
Octane rating ....................249–250
Oil (see Engine oil) ..................233
P
Parking brake ............................181
Parts
(see Motorcraft
parts) ...........262
Passenger Occupant
Classification Sensor ...................99
Pedals (see Power adjustable
foot pedals) .................................71
Power adjustable foot pedals .....71
Power distribution box
(see Fuses) ...............................196
Index
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Power distribution connector
(police and fleet vehicles) .......272
Power door locks ........................76
Power mirrors .............................70
Power point .................................67
Rear (police) ...........................273
Power steering ..........................183
fluid, checking and adding ....257
fluid, refill capacity ................263
Power Windows ...........................68
R
Radio ..........................27, 29, 32, 37
Rear window defroster ...............46
Recommendations for
attaching safety restraints for
children ......................................126
Relays ................................192, 200
Remote entry system .................80
illuminated entry ......................83
locking/unlocking doors ...........81
opening the trunk .....................81
panic alarm ...............................81
replacement/additional
transmitters ...............................82
replacing the batteries .............82
Roadside assistance ..................189
S
Safety belts (see Safety
restraints) ....................97, 101–106
Safety Canopy ...........................121
Safety defects, reporting ..........221
Safety restraints ..........97, 101–106
Belt-Minder
...........................107
extension assembly ................105for adults .........................102–105
for children .............................124
lap belt ....................................103
Occupant Classification
Sensor ........................................99
warning light and chime ........106
Safety restraints - LATCH
anchors ......................................133
Safety seats for children ..........128
Safety Compliance
Certification Label ....................267
Seat belt extenders (police) ....280
Seats ............................................91
child safety seats ....................128
front seats .................................92
heated ........................................96
Heavy duty (police) ...............280
SecuriLock passive anti-theft
system ....................................86, 89
Servicing your vehicle ..............229
Setting the clock
AM/FM single CD .....................31
AM/FM stereo ...........................28
AM/FM/In-dash 6 CD ................40
AM/FM/Tape/CD .......................35
Spark plugs, specifications ......262,
266
Specification chart,
lubricants ...................................263
Speed control ..............................71
Speedometer
calibrated (police) ..................281
Starting a flex fuel vehicle .......175
Starting your vehicle ........173–175
jump starting ..........................208
Steering wheel
controls ......................................74
Index
307
2010 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)