roof Mercury Grand Marquis 2010 Owner's Manuals

If any door, the hood, or the deck lid is open, the horn will chirp twice,
and the procedure will need to be performed again.
8. After having waited the necessary time for the programming to
confirm, turn the ignition to the off position.
Once disabled, the autolock or autounlock feature can be enabled by
repeating the procedure in Steps 1–8.
CHILDPROOF DOOR LOCKS
When these locks are set, the rear
doors cannot be opened from the
inside. The rear doors can be
opened from the outside when the
doors are unlocked.
The childproof locks are located on
rear edge of each rear door and
must be set separately for each
door. Setting the lock for one door
will not automatically set the lock
for both doors.
Move lock control up to engage the
childproof lock. Move control down
to disengage childproof locks.
INTERIOR LUGGAGE COMPARTMENT RELEASE
Your vehicle is equipped with a mechanical interior luggage compartment
release handle that provides a means of escape for children and adults in
the event they become locked inside the luggage compartment.
Adults are advised to familiarize themselves with the operation and
location of the release handle.
Locks and Security
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance
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WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft
Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft
Wheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft
Bug and Tar Remover
(ZC-42), available from your authorized dealer.
Cleaning
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3. A firm strike on the cover (about 20 lbft [89 N•m] of force) will
deploy the system any time the key or engine is turned on.
In the event of a manual deployment, nozzles will deploy to near ground
level and the underbody of the vehicle will be covered with suppressant
fluid. The suppressant contains no hazardous materials (but may cause
minor skin or eye irritation) and can be readily cleaned up by flushing
the underbody with water (or soap and water). Manual deployment
should have no adverse affect on vehicle handling; however, caution
should be exercised in moving the vehicle as ground clearance will be
compromised by the deployed nozzles. Because of reduced ground
clearance, the vehicle should not be driven through an automatic car
wash with nozzles in the deployed condition.
The fire suppression system is a single use system - all major
components will have to be replaced in the event of a manual
deployment.
Figure A
The approved ISO symbol for fire suppression is shown in Figure A. This
symbol is printed on the manual activation switch and on the diagnostic
telltale on the instrument cluster.
The system automatically performs a diagnostic check self check and
momentarily lights the cluster lamp when the key is turned on. If the
diagnostic lamp stays on refer to the appropriate sections of the Ford
service manual for further diagnostic and service procedures.
The system is active any time the key or engine is turned on following
the diagnostic check.
The system has been designed and tested to withstand a 75 mph
(120 km/h) 50% off-set rear impact by Taurus-sized vehicle. However, in
some crashes, including very high-energy crashes, the fire suppression
system could be so damaged by the crash forces that it cannot deploy.
Like any vehicle component, the fire suppression system cannot
withstand any and all crashes. No vehicle can eliminate the risk of fires.
You should not consider the vehiclefireproofbecause it is equipped
with a fire suppression system.
Crown Victoria Severe Duty
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cluster ........................................12
lighting up panel and
interior .......................................49
J
Jump-starting your vehicle ......208
K
Keyless entry system .................84
autolock .....................................76
keypad .......................................84
programming entry code .........84
Keys .......................................76, 89
positions of the ignition .........173
L
Lamps
autolamp system .......................47
bulb replacement
specifications chart ..................54
daytime running light ...............48
fog lamps ...................................48
headlamps .................................47
headlamps, flash to pass ..........48
instrument panel, dimming .....49
interior lamps .....................52–54
Police red/white map light .....281
replacing bulbs ...................55, 60
LATCH anchors .........................133
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........180
Limited slip axle
(see Traction Loc) ....................184
Load limits .................................163
Locks
autolock .....................................76
childproof ..................................78doors ..........................................76
Lubricant specifications ...........263
Lug nuts ....................................207
Lumbar support, seats ...............95
M
Message center .....................19–20
english/metric button .........24–25
system check button ................24
warning messages .....................25
Mirrors ...................................69–70
automatic dimming rearview
mirror ........................................69
fold away ...................................70
heated ........................................70
side view mirrors (power) .......70
Mobile media system
Police and fleet vehicles ........281
Motorcraft
parts ......228, 244, 262
O
Octane rating ....................249–250
Oil (see Engine oil) ..................233
P
Parking brake ............................181
Parts
(see Motorcraft
parts) ...........262
Passenger Occupant
Classification Sensor ...................99
Pedals (see Power adjustable
foot pedals) .................................71
Power adjustable foot pedals .....71
Power distribution box
(see Fuses) ...............................196
Index
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