jump start Mercury Mariner 2011 Owner's Manuals
[x] Cancel search | Manufacturer: MERCURY, Model Year: 2011, Model line: Mariner, Model: Mercury Mariner 2011Pages: 362, PDF Size: 2.55 MB
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Locks and Security 89
Keys 89
Locks 95
Anti-theft system 105
Seating and Safety Restraints 109
Seating 109
Safety restraints 121
Airbags 136
Child restraints 151
Tires, Wheels and Loading 169
Tire information 171
Tire inflation 174
Tire Pressure Monitoring System (TPMS) 187
Vehicle loading 192
Trailer towing 200
Recreational towing 204
Driving 206
Starting 206
Brakes 212
AdvanceTrac214
Transmission operation 222
Reverse sensing system 225
Rear-view camera system 227
Roadside Emergencies 242
Getting roadside assistance 242
Hazard flasher control 243
Fuel pump shut-off switch 243
Fuses and relays 244
Changing tires 251
Wheel lug nut torque 261
Jump starting 263
Wrecker towing 266
Table of Contents
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Page 242 of 362

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Roadside Emergencies
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WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies
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Page 264 of 362

Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–
+–
2
3
14
Roadside Emergencies
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Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
Roadside Emergencies
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Page 330 of 362

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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Page 357 of 362

Changing a tire .........................251
Child safety seats ......................156
attaching with tether straps ..163
in front seat ............................157
in rear seat ..............................157
LATCH .....................................160
recommendations ...................154
Child safety seats - booster
seats ...........................................165
Cleaning your vehicle
engine compartment ..............277
instrument panel ....................280
interior .....................................281
plastic parts ............................279
washing ....................................276
waxing .....................................276
wheels ......................................277
wiper blades ............................279
Climate control (see Air
conditioning or Heating) ......44, 47
Clock adjust
AM/FM/CD .................................26
Compass, electronic ....................66
calibration .................................67
set zone adjustment .................66
Console ........................................68
overhead ....................................65
Controls
power seat ...............................113
steering column ........................75
Coolant
checking and adding ..............295
refill capacities ................298, 321
specifications ..........................321
Cruise control (see Speed
control) ........................................73
Customer Assistance ................242Ford Extended Service
Plan ..................................330, 333
Getting assistance outside the
U.S. and Canada .....................272
Getting roadside assistance ...242
Getting the service you
need .........................................268
Ordering additional owner’s
literature .................................274
Utilizing the
Mediation/Arbitration
Program ...................................272
D
Daytime running lamps (see
Lamps) .........................................53
Dipstick
automatic transmission
fluid ..........................................314
engine oil .................................289
Driving under special
conditions ..................225, 236, 239
sand .........................................237
snow and ice ...........................239
through water .................238, 241
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................263
running out of fuel .........262, 307
Emergency Flashers .................243
Emission control system ..........311
Engine ........................................324
cleaning ...................................277
coolant .....................................295
fail-safe cooling .......................299
idle speed control ...................293
Index
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Illuminated visor mirror .............65
Infant seats (see Safety
seats) .........................................156
Inspection/maintenance (I/M)
testing ........................................313
Instrument panel
cleaning ...................................280
cluster ........................................12
lighting up panel and
interior .......................................53
J
Jack ............................................251
positioning ...............................251
storage .....................................251
Jump-starting your vehicle ......263
K
Keyless entry system
autolock ...............................96–97
keypad .....................................103
locking and unlocking doors ..104
programming entry code .......103
Keys .....................................89, 106
positions of the ignition .........206
L
Lamps
bulb replacement
specifications chart ..................58
daytime running light ...............53
fog lamps ...................................52
headlamps .................................51
headlamps, flash to pass ..........53
instrument panel, dimming .....53interior lamps ...............55–56, 58
replacing bulbs .........................59
LATCH anchors .........................160
Liftgate ................................84, 101
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........213
Load limits .................................192
Loading instructions .................199
Locks
autolock ...............................96–97
childproof ..................................99
doors ..........................................95
Lubricant specifications ...........321
Lug nuts ....................................261
Luggage rack ...............................86
Lumbar support, seats .....112–113
M
Message center ...........................18
english/metric button ...............22
system check button ................22
warning messages .....................22
Mirrors ...................................71–72
automatic dimming rearview
mirror ........................................71
fold away ...................................72
heated ........................................72
side view mirrors (power) .......72
Moon roof ....................................76
Motorcraftparts ..............283, 320
MyKey ..........................................90
N
Navigation system .......................43
Index
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What Maintenance Schedule
Should You Follow? ................336
Seats ..........................................109
child safety seats ....................156
cleaning ...................................282
heated ......................................114
SecuriCode keyless entry
system ........................................103
SecuriLock passive anti-theft
system ........................................105
Servicing your vehicle ..............284
Setting the clock .........................26
Snowplowing .................................6
SOS Post Crash Alert ...............151
Spark plugs,
specifications .....................320, 324
Special notice
ambulance conversions ..............6
utility-type vehicles ....................6
Specification chart,
lubricants ...................................321
Speed control ..............................73
Starting a flex fuel vehicle .......209
Starting your
vehicle ........................206–207, 209
jump starting ..........................263
Steering wheel
controls ......................................75
tilting .........................................64
Stereo
CD-MP3 .....................................26
SYNC..........................................43
T
Tilt steering wheel ......................64Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....187
Tires ...........................171–173, 251
alignment ................................180
care ..........................................176
changing ..................251, 254, 256
checking the pressure ............176
inflating ...................................174
label .........................................186
replacing
..................................177
rotating
....................................180
safety practices
.......................179
sidewall information
...............181
snow tires and chains
............192
spare tire
.........................252, 254
terminology
.............................173
tire grades
...............................172
treadwear
........................172, 176
Towing
.......................................200
recreational towing
.................204
trailer towing
..........................200
wrecker
....................................266
Transmission
.............................222
brake-shift interlock (BSI)
....221
fluid, checking and adding
(automatic)
.............................314
fluid, refill capacities
..............321
lubricant specifications
..........321
Trunk
...........................................86
Turn signal
..................................55
U
Universal garage door opener
....77
USB port
......................................36
Index
361
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)