maintenance schedule Mercury Mariner 2011 Owner's Manuals
[x] Cancel search | Manufacturer: MERCURY, Model Year: 2011, Model line: Mariner, Model: Mercury Mariner 2011Pages: 362, PDF Size: 2.55 MB
Page 3 of 362
Customer Assistance 268
Reporting safety defects (U.S. only) 274
Reporting safety defects (Canada only) 275
Cleaning 276
Maintenance and Specifications 284
Engine compartment 285
Engine oil 289
Battery 293
Engine coolant 295
Fuel information 301
Air filter(s) 316
Part numbers 320
Maintenance product specifications and capacities 321
Engine data 324
Accessories 327
Ford Extended Service Plan 330
Scheduled Maintenance Guide 334
Normal scheduled maintenance and log 340
Index 356
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2010 Ford Motor Company
Table of Contents
3
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 20 of 362
Blank Screen
The message center display will be blank after cycling through all of the
Info menu items.
System check and vehicle feature customization
Press the SETUP button repeatedly
to cycle the message center through
the following features:
PRESS RESET FOR ENGLISH (if in another language)
When entering the setup menu and a non-English language has been
selected, this message will be displayed to change back to English.
Press the RESET button to change back to English.
RESET FOR SYSTEM CHECK
When this message appears, press the RESET button and the message
center will begin to cycle through the following systems and provide a
status of the item if needed.
1. OIL LIFE
2. LIFTGATE AND GLASS
3. BRAKE SYSTEM
4. DTE/FUEL LEVEL
5. REAR PARK AID (if equipped)
6. MYKEY DISTANCE (if a MyKey™ is programmed)
7. MYKEY(S) PROGRAMMED
8. ADMIN KEYS PROGRAMMED
Note:Some systems show a message only if a condition is present.
OIL LIFE
This displays the remaining oil life.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and release the SETUP button to display “OIL LIFE XXX%
HOLD RESET = NEW”.
Instrument Cluster
20
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 180 of 362
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenance Guidechapter) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•Front-wheel drive (FWD) vehicles
(front tires at top of diagram)
Tires, Wheels and Loading
180
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 200 of 362
TRAILER TOWING
Trailer towing with your vehicle may require the use of a trailer tow
option package.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1,000 miles (1,600 km).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Stay within your vehicle’s load limits.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special operating conditionsin theScheduled Maintenance Guide
chapter.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer toVehicle loading - with and
without a trailerin this chapter. Remember to figure in the tongue load
of your loaded vehicle when figuring the total weight.
Tires, Wheels and Loading
200
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 203 of 362
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Use the grade assist feature when towing. This feature provides engine
braking and helps eliminate excessive shifting for optimum fuel
economy and transmission cooling.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer toSpecial operating conditionsin the
Scheduled Maintenance Guidechapter.
Trailer towing tips
•Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 in (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
Tires, Wheels and Loading
203
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 261 of 362
1. Place tire on end with valve stem
facing rearward, away from vehicle.
2. Place tether into bolt holes in
wheel and attach lug nut using lug
wrench.
3. Lay the tire on the ground with the valve stem facing down. If your
vehicle is equipped with aluminum wheels, remove the wheel ornament.
4. Slide the wheel partially under the vehicle and install the retainer
through the center of the wheel.
5. Turn the jack handle clockwise until the tire is raised to its original
position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire
carrier will ratchet when the tire is in the fully stowed position. The
spare tire carrier has a built-in ratchet feature that will not allow you to
overtighten. If the spare tire carrier ratchets with very little effort, take
the vehicle to your authorized dealer for assistance at your earliest
convenience.If your vehicle is equipped with a trailer hitch, guide
the tire with one hand; keep the rear of the tire tilted down until
the tire clears the bumper.
6. Check that the tire lies flat against the frame assembly. Push against
the tire to make sure it is tightly seated under the vehicle. Loosen and
retighten, if necessary. Failure to properly stow the spare tire may result
in failure of the winch cable and loss of the spare tire.(Make sure that
the tire does not contact the bumper.)
7. Repeat this tightness check procedure (every six months, per
scheduled maintenance information),when servicing the spare tire
pressure or at any time that the spare tire is disturbed through service of
other components.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Roadside Emergencies
261
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 268 of 362
GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
Customer Assistance
268
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 284 of 362
SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
284
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 289 of 362
To replace the wiper blade:
1. Grab the wiper arm with one
hand close to the arm/blade joint
and pull it as far away from the
glass as possible. Do not use
excessive force because it can break
the wiper arm at the heel. Hold it
there until the next step.
2. Grab the primary structure of the
blade with the other hand close to
the arm/blade joint.
3. Grip tightly and press on the arm/blade joint from beneath and
separate the blade from the arm.
4. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
If you find this procedure too
difficult, please see your dealer.
ENGINE OIL
Checking the engine oil
Refer toscheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick.
Maintenance and Specifications
289
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)
Page 292 of 362
Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils certified for gasoline engines by the American Petroleum
Institute (API). An oil with this trademark symbol conforms to the
current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use MotorcraftSAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C930-A.SAE 5W-20 oil provides optimum fuel economy and
durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
Maintenance and Specifications
292
2011 Mariner(mrn)
Owners Guide, 1st Printing
USA(fus)