ESP Mercury Mariner Hybrid 2009 s Owner's Guide

Low Tire Pressure
Warning LightPossible
causeCustomer Action Required
Flashing Warning
LightSpare tire in
useYour temporary spare tire is in use.
Repair the damaged road wheel and
re-mount it on the vehicle to
restore system functionality. For a
description of how the system
functions under these conditions,
refer toWhen your temporary
spare tire is installedin this
section.
TPMS
malfunctionIf your tires are properly inflated
and your spare tire is not in use
and the TPMS warning light still
flashes, have the system inspected
by your authorized dealer.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the Tire Pressure Monitoring System may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn OFF after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The Tire Pressure Monitoring System (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
over night with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(20.7 kPa) for a drop of 30° F (16.6°C) in ambient temperature. This
lower pressure value may be detected by the TPMS as being significantly
lower than the recommended inflation pressure and activate the TPMS
warning for low tire pressure. If the low tire pressure warning light is
ON, visually check each tire to verify that no tire is flat. (If one or more
tires are flat, repair as necessary.) Check air pressure in the road tires. If
any tire is under-inflated, carefully drive the vehicle to the nearest
location where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
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Note:After starting the vehicle, the engine may stop running to
conserve fuel after it is warmed-up and the high voltage battery is
sufficiently charged.
Note:If the vehicle does not start, put the gearshift lever into P (Park),
turn the ignition off, then attempt to start the vehicle again. If the
vehicle still does not start, it may require refueling, jump starting,
resetting of the fuel pump/high voltage shut-off switches or service. For
information on jump starting the vehicle and resetting the fuel
pump/high voltage shut-off switches, refer to theJump starting your
vehiclesection and theFuel pump/High voltage shut-off switches
section found in theRoadside Emergencieschapter.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least one inch (2.5 cm) or adjust the heating
or air conditioning to bring in fresh air.
ENGINE BLOCK/HIGH VOLTAGE BATTERY HEATER
(IF EQUIPPED)
An engine block/high voltage battery heater warms the engine coolant
and high voltage battery cells which aids in starting and allows the
heater/defroster system to respond quickly. If your vehicle is equipped
with this system, your equipment includes a heater element which is
installed in your engine block and a wire harness which allows the user
to connect the system to a grounded 120 volt a/c electrical source. The
block heater system is most effective when outdoor temperatures reach
below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical harm.
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WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Prior to using the engine block heater, follow these recommendations for
proper and safe operation:
•For your safety, use an outdoor extension cord that is product
certified by Underwriter’s Laboratory (UL) or Canadian Standards
Association (CSA). Use only an extension cord that can be used
outdoors, in cold temperatures, and is clearly markedSuitable for Use
with Outdoor Appliances.Never use an indoor extension cord
outdoors; it could result in an electric shock or fire hazard.
•Use a 16 gauge outdoor extension cord, minimum.
•Use as short an extension cord as possible.
•Do not use multiple extension cords. Instead, use one extension cord
which is long enough to reach from the engine block heater cord to
the outlet without stretching.
•Make certain that the extension cord is in excellent condition (not
patched or spliced). Store your extension cord indoors at
temperatures above 32°F (0°C). Outdoor conditions can deteriorate
extension cords over a period of time.
•To reduce the risk of electrical shock, do not use your heater with
ungrounded electrical systems or two pronged (cheater) adapters.
Also ensure that the block heater, especially the cord, is in good
condition before use.
•Make sure that when in operation, the extension cord plug /engine
block heater cord plug connection is free and clear of water in order
to prevent possible shock or fire.
•Be sure that areas where the vehicle is parked are clean and clear of
all combustibles such as petroleum products, dust, rags, paper and
similar items.
•Be sure that the engine block heater, heater cord and extension cord
are solidly connected. A poor connection can cause the cord to
become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
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FOUR WHEEL DRIVE (4WD) SYSTEM
WARNING:For important information regarding safe operation
of this type of vehicle, seePreparing to drive your vehiclein
this chapter.
Your vehicle is equipped with an intelligent 4WD System that
continuously monitors vehicle conditions and automatically adjusts the
power distribution between the front and rear wheels. It combines
transparent all-surface operation with highly capable four-wheel drive.
The 4WD system is always active and requires no driver input. It is
capable of handling all road conditions, including street and highway
driving as well as off-road and winter driving.
Driving off-road with truck and utility vehicles
4WD vehicles are specially equipped for driving on sand, snow, mud and
rough terrain and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the road.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
You should either know the terrain or examine maps of the area before
driving. Map out your route before driving in the area. To maintain
steering and braking control of your vehicle, you must have all four
wheels on the ground and they must be rolling, not sliding or spinning.
Basic operating principles
•Drive slower in strong crosswinds which can affect the normal steering
characteristics of your vehicle.
•Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or ice.
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WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle, i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency. Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
required. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
WARNING:Vehicles with a higher center of gravity such as
utility and four-wheel drive vehicles handle differently than
vehicles with a lower center of gravity. Utility and four-wheel drive
vehicles arenotdesigned for cornering at speeds as high as passenger
cars any more than low-slung sports cars are designed to perform
satisfactorily under off-road conditions. Avoid sharp turns, excessive
speed and abrupt maneuvers in these vehicles. Failure to drive
cautiously could result in an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures and drive steadily
through the terrain. Apply the accelerator slowly and avoid spinning the
wheels.
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Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Mud and water
If you must drive through high
water, drive slowly. Traction or
brake capability may be limited.
When driving through water,
determine the depth; avoid water
higher than the bottom of the hubs
(if possible) and proceed slowly. If
the ignition system gets wet, the
vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even 4WD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
If the transmission, transfer case or front axle are submerged in water,
their fluids should be checked and changed, if necessary.
Driving through deep water may damage the transmission.
If the front or rear axle is submerged in water, the axle lubricant should
be replaced.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nation’s
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
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DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the period of five years or 60,000 miles (100,000 km), whichever
occurs first on Ford and Mercury vehicles, and six years or
70,000 miles (110,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
If you need towing after the New Vehicle Limited Warranty period has
ended, roadside assistance can arrange towing and charge your credit
card unless the problem is covered by another Ford warranty. Ford will
pay the tow charge under the other warranty.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
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If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
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