towing Mercury Milan 2007 Owner's Manuals

Seating and Safety Restraints 100
Seating 100
Safety restraints 106
Airbags 120
Child restraints 135
Tires, Wheels and Loading 147
Tire information 147
Vehicle loading 162
Trailer towing 167
Recreational towing 167
Driving 169
Starting 169
Brakes 172
Traction Control™ 174
Transmission operation 176
Roadside Emergencies 189
Getting roadside assistance 189
Hazard flasher switch 190
Fuel pump shut-off switch 191
Fuses and relays 191
Changing tires 198
Lug nut torque 203
Jump starting 204
Wrecker towing 209
Customer Assistance 210
Reporting safety defects (U.S. only) 216
Reporting safety defects (Canada only) 217
Cleaning 218
Table of Contents
2
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)

•A final example for your vehicle with 1400 lb. (635 kg) of cargo and
luggage capacity. You and one of your friends decide to pick up
cement from the local home improvement store to finish that patio
you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for 12-100 lb.(45 kg) bags of cement. Do you have enough load capacity to
transport the cement to your home? If you and your friend each weigh
220 lb. (99 kg), the calculation would be: 1400 – (2 x 220) – (12 x 100)=
1400 – 440 – 1200 = – 240 lb. No, you do not have enough cargo
capacity to carry that much weight. In metric units, the calculation
would be: 635 kg — (2 x 99 kg) — (12 x 45 kg) = 635 — 198 — 540
= —103 kg. You will need to reduce the load weight by at least 240 lb.
(104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load
calculation would be:
1400 – (2 x 220) – (9 x 100) = 1400 – 440 – 900 = 60 lb. Now you
have the load capacity to transport the cement and your friend home.
In metric units, the calculation would be: 635 kg — (2 x 99 kg) —
(9x45kg)=635—198—405=32kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
Never tow a trailer with this vehicle. Your vehicle is not
equipped to tow. No towing packages are available through an
authorized dealer.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a recreational vehicle or
moving truck).
In case of roadside emergency with a disabled vehicle, please refer to the
Wrecker towingsection in theDrivingchapter.
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
Front Wheel Drive (FWD) vehicles:
Do not tow your Front Wheel Drive vehicle with the front drive wheels
on the ground as transaxle damage may occur. It is recommended to tow
your vehicle with the front drive wheels on a dolly or use a car-hauling
trailer.
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Tires, Wheels and Loading
167

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
189

•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
Roadside coverage beyond basic warranty
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
190

When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
How to change a flat tire
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Do not attempt to change a tire on the side of the vehicle close
to moving traffic. Pull far enough off the road to avoid the
danger of being hit when operating the jack or changing the wheel.
Before changing the tire:
1. Park on a level surface.
2. Activate the hazard flashers.
3. Place the gearshift lever in P (Park) (automatic transmission) or
R (Reverse) (manual transmission).
4. Set the parking brake.
5. Turn off the ignition.
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
200

7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Unblock the wheels.
Stowing the wheel and jack
1. Fully collapse the jack and place it back in the storage area in the
trunk.
2. Replace the jack retention bolt to secure the jack.
3. Place the tire in the storage bid in the trunk.
4. Replace the cover plate and bolt.
•When storing a flat road tire, flip the cover plate over and use the long
bolt.
•When storing the temporary spare tire, replace the cover plate and
use the short bolt.
5. Secure the bolt using the lug wrench.
6. Insert the lug wrench and bolt in the tool bag and place over the jack.
7. Replace the carpeted load floor panel.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
lb. ft. N•m
M12 x 1.5 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
1
4 3
2 5
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
203

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
If your vehicle is to be towed using wheel lift equipment, the non-lifted
wheels must be placed on a dolly to prevent damage to the vehicle.
Place a rag on top of the hoist cable below the fascia when loading or
unloading a vehicle on a flatbed wrecker to prevent surface damage to
the fascia.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
209

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
214

checking the pressure ............151
inflating ...................................149
label .........................................161
replacing ..................................153
rotating ....................................155
safety practices .......................154
sidewall information ...............156
snow tires and chains ............161
spare tire .................................198
terminology .............................148
tire grades ...............................148
treadwear ........................147, 152
Towing .......................................167
recreational towing .................167
trailer towing ..........................167
wrecker ....................................209
Traction control ........................174
Transaxle
fluid, checking and adding
(automatic) .............................256
fluid, checking and adding
(manual) .................................261
Transmission .............................176
brake-shift interlock (BSI) ....176
fluid, refill capacities ..............265lubricant specifications ..........265
manual operation ....................181
Trunk ...........................................88
remote release ....................81, 91
Turn signal ..................................51
V
Vehicle Identification Number
(VIN) ..........................................269
Vehicle loading ..........................162
Ventilating your vehicle ...........172
W
Warning lights (see Lights) .......10
Washer fluid ..............................230
Water, Driving through .............188
Windows
power .........................................66
Windshield washer fluid and
wipers ..........................................62
checking and adding fluid .....230
replacing wiper blades ...........230
Wrecker towing .........................209
2007 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Index
278