towing Mercury Milan 2011 s User Guide

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart
Inspect frequently, service as
required– See axle maintenance items under
Exceptions
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance Guide
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Safety seats for children ..........160
Safety Compliance
Certification Label ....................319
Satellite Radio .............................28
Satellite Radio Information ........40
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............334
What Maintenance Schedule
Should You Follow? ................331
Seats ..........................................114
child safety seats ....................160
cleaning ...................................272
front seats ...............................116
heated ......................................119
SecuriCode keyless entry
system ........................................107
SecuriLock passive anti-theft
system ........................................108
Servicing your vehicle ..............275
Side air curtain .........................152
SOS Post Crash Alert ...............155
Spark plugs,
specifications .....................314, 318
Specification chart,
lubricants ...................................315
Speed control ..............................79
Starting your
vehicle ........................200–201, 203
jump starting ..........................253
Steering
speed sensitive .......................212
Steering wheel
controls ......................................81
tilting .........................................69Stereo
CD-MP3 .....................................28
SYNC..........................................43
T
Tilt steering wheel ......................69
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....188
Tires ...........................173–174, 246
alignment ................................181
care ..........................................177
changing ..................................246
checking the pressure ............177
inflating ...................................175
label .........................................187
replacing ..................................179
rotating ....................................182
safety practices .......................180
sidewall information ...............182
snow tires and chains ............192
spare tire .................................247
terminology .............................174
tire grades ...............................174
treadwear ........................173, 178
Towing .......................................198
recreational towing .................198
trailer towing ..........................198
wrecker ....................................256
Transmission .............................213
brake-shift interlock (BSI) ....212
fluid, checking and adding
(automatic) .............................307
fluid, checking and adding
(manual) .........................307, 309
fluid, refill capacities ..............315
lubricant specifications ..........315
manual operation ....................217
Trunk .........................................100
Index
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remote release ..................90, 104
Turn signal ..................................58
U
Universal garage door opener ....84
USB port ......................................37
V
Vehicle Identification Number
(VIN) ..........................................319
Vehicle loading ..........................193
Ventilating your vehicle ...........203W
Warning lights (see Lights) .......12
Washer fluid ..............................279
Water, Driving through .............236
Windows
opening using remote entry
system .....................................103
power .........................................75
Windshield washer fluid and
wipers ..........................................68
checking and adding fluid .....279
replacing wiper blades ...........279
Wrecker towing .........................256
Index
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