fuel Mercury Milan 2011 s Owner's Guide

Upshift according to the following chart:
Upshifts when accelerating
(recommended for best fuel economy)
Shift from:
1 - 2 15 mph (24 km/h)
2 - 3 25 mph (40 km/h)
3 - 4 40 mph (64 km/h)
4 - 5 45 mph (72 km/h)
5 - 6 50 mph (80 km/h)
Reverse
1. Make sure that your vehicle is at a complete stop before you shift into
R (Reverse). Failure to do so may damage the transmission.
2. Press the clutch pedal to the floor to disengage clutch.
3. Move the gearshift lever into the neutral position and wait at least
three seconds before shifting into R (Reverse).
4. Shift into R (Reverse) by pushing
the gearshift knob down, then
moving the lever fully to the left,
then forward.
Note:The gearshift lever can only be moved to R (Reverse) by pushing
the knob down before shifting to reverse. This is a lockout feature which
protects the transmission from accidentally engaging R (Reverse) when
intending to select 1 (First).
If R (Reverse) is not fully engaged, press the clutch pedal down and
return the gearshift to the neutral position. Release the clutch pedal for
a moment, then press it down and shift to R (Reverse) again.
Parking your vehicle
1. Apply the brake and shift into the neutral position.
2. Fully apply the parking brake, hold the clutch pedal down, then shift
into 1 (First).
Driving
218
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
237
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

FUEL PUMP SHUT-OFF
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
239
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
36 5A Passive anti-theft sensor (PATS)
transceiver
37 10A Not used (spare)
38 20A Subwoofer amplifier
39 20A Radio
40 20A Not used (spare)
41 15A Automatic dimming mirror, Moon
roof, Compass, Ambient lighting
42 10A Electronic stability control,
Electronic power assist steering
43 10A Not used (spare)
44 10A Fuel diode/Powertrain control
module
45 5A Heated backlight and blower relay
coil, Wiper washer
46 7.5A Occupant classification sensor (OCS)
module, Passenger airbag off lamp
47 30A Circuit
BreakerPower windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
243
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
16 — Not used
17 10A** Alternator
18 — Not used
19 — Not used
20 — Not used
21 — Not used
22 20A* Console power point
23 10A** PCM – Keep alive power, Canister
vent
24 — Not used
25 10A** A/C clutch (relay 43 power)
26 15A** Left headlamp (relay 42 power)
27 15A** Right headlamp (relay 44 power)
28 60A* Cooling fan motor
29 20A* Front power point
30 30A* Fuel relay (relay 54 power)
31 30A* Passenger power seat
32 30A* Driver power seat
33 20A* Moon roof motor power feed
34 — Not used
35 40A* Front A/C blower motor
(relay 52 power)
36 1A Diode Fuel pump
37 1A Diode One-touch start
38 10A** Heated side mirrors
39 — Not used
40 — Not used
41 G8VA relay Backup lamps
42 G8VA relay Left headlamps
43 G8VA relay A/C clutch
44 G8VA relay Right headlamps
Roadside Emergencies
245
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
45 15A** Injectors
46 15A** PCM
47 10A** General powertrain components, A/C
clutch relay, Back-up lamps
48 15A** Ignition coils
4915A** Emissions related powertrain
components (2.5L)
20A** Emissions related powertrain
components (3.0L)
50 — Not used
51 — Not used
52 Full ISO relay Blower motor relay
53 Full ISO relay Rear defrost relay
54 Full ISO relay Fuel relay
55 Full ISO relay Starter relay
56 — Not used
57 Full ISO relay PCM relay
58 — Not used
* Cartridge Fuses ** Mini Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage
to the TPMS sensors, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels and Loadingchapter. Replace the spare
tire with a road tire as soon as possible. During repairing or replacing of
the flat tire, have the authorized dealer inspect the TPMS sensor for
damage.
Roadside Emergencies
246
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

7. Replace the carpeted load floor panel.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
ft-lb N•m
M12 x 1.5 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
Roadside Emergencies
252
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
Roadside Emergencies
253
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
+–
+–
2
3
14
Roadside Emergencies
254
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
Customer Assistance
262
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)