reset Mercury Milan 2011 s Owner's Guide

Note:For all vehicles, the number of MYKEY(S) PROGRAMMED or
ADMIN KEYS PROGRAMMED that is displayed in the MyKey™ system
status menus will include the remote start system as an additional key in
the total count. See theCheck MyKey™ system statussection.
Note:For all vehicles with remote start installed, it is possible to
program all ’real’ keys as MyKeys™, in which case, you will need to use
your remote start system to reset all MyKeys™ as admin keys by doing
the following:
1. Enter the vehicle, close all doors.
2. Remote start the vehicle using your remote start fob.
3. Follow Steps 1-4 in theClear MyKey™section.
Troubleshooting
Condition Potential Causes
Can’t create a MyKey™•Key in the ignition is already a MyKey™.
•Key in the ignition is the last remaining
admin key (there always has to be at least
one admin key).
•SecuriLockPassive Anti-Theft System is
disabled or in unlimited mode
•Vehicle has been started using a remote
start system that is programmed as MyKey™.
Refer toUsing MyKey™ with remote start
systemssection.
Cannot program the
MyKey™ optional
settings•Key in the ignition is a MyKey™
•No MyKeys™ are programmed to the
vehicle. Refer toCreate a MyKey™section
•Vehicle has been started using a remote
start system that is programmed as a
MyKey™. Refer toUsing MyKey™ with
remote start systemssection.
Cannot clear MyKey™•Key in the ignition is a MyKey™
•No MyKeys™ are programmed to the
vehicle. Refer toCreate a MyKey™section
•Vehicle has been started using a remote
start system that is programmed as a
MyKey™. Refer toMyKey™ with remote
start systemssection.
Lost the only admin key•Purchase a new key from your authorized
dealer
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Condition Potential Causes
Lost any key•For programming spare keys, refer to the
Programming spare keyssection in this
chapter.
I accidentally
programmed all keys as
MyKeys™•Vehicle has a remote start system that is
recognized as an admin key. Refer to the
Using MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
MyKey™ programmed
total includes one
additional key•Unknown key has been programmed to the
vehicle as a MyKey™.
•Vehicle is equipped with a remote start
system. Refer toUsing MyKey™ with
remote start systemssection.
Admin keys
programmed total
includes one additional
key•Unknown key has been programmed to the
vehicle as admin key.
•Vehicle is equipped with a remote start
system. Refer toUsing MyKey™ with
remote start systemssection.
MyKey™ miles do not
accumulate•MyKey™ is not being used by the intended
user.
•MyKey™ system has been recently cleared.
POWER DOOR LOCKS
•Press the
control to unlock all
doors.
•Press the
control to lock all
doors.
Smart locks
This feature attempts to help prevent you from locking yourself out of
the vehicle if your key is still in the ignition.
When you open one of the front doors and you lock the vehicle with the
power door lock control (on the driver or passenger door trim panel), all
the doors will lock, then all doors will automatically unlock reminding
you that your key is still in the ignition.
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STEERING
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Under extreme usage conditions, the steering effort may
increase. This occurs to prevent overheating and permanent damage to
your steering system. If this should occur, you will neither lose the ability
to steer the vehicle manually nor will it cause permanent damage.
Typical steering and driving maneuvers will allow the system to cool and
steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to theMessage centerin theDriver
Controlschapter for more information.
WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and
turn off the engine. After at least 10 seconds, reset the system by
restarting the engine, and watch the message center for POWER
STEERING ASSIST FAULT. If the message returns, or returns while
driving, take the vehicle to your dealer to have it checked. With the
message displayed, the steering assist is turned off, making the vehicle
harder to steer.
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
Driving
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WARNING:Just prior to the system recognizing a blocked
condition and alerting the driver, the number of missed objects
will increase. To help avoid injuries, NEVER use the BLISas a
replacement for using the side and rear view mirrors and looking over
your shoulder before changing lanes. BLISis not a replacement for
careful driving and only an assist.
Once blockage is removed, the system will require some driving time and
detection of at least two vehicle object prior to realizing it is unblocked,
or the driver can cycle the ignition key. If blocked and the ignition key is
cycled, the system resets to unblocked. If however blockage is still
present after the key cycle, the system will sense again that it is blocked
after driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the left or right
radar is dirty or obstructed in
some wayClean the fascia area in front of
the radar, either left or right side,
or remove obstruction.
The surface of the left or right
radar is not dirty or obstructedDrive normally in traffic for a few
minutes to allow the radar to
detect that it is no longer blocked.
Note:the vehicle must be in D
(Drive) and a few vehicles must
pass so that the BLIScan clear a
blocked state.
Heavy rainfall or heavy snowfall is
interfering with the radar signalsNo action required by the driver.
The system will automatically go
unblocked once the
rainfall/snowfall rate decreases or
stops. Do not use BLIS-CTA in
heavy rainfall or heavy snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self clear or clear after a
key cycle.
Day and night brightness
The BLIS-CTA alert will automatically dim when the headlamp switch is
in the parking, on, or autolamp position and night time darkness has
been detected by the sun sensor.
Driving
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WARNING:Keep batteries out of reach of children. Batteries
contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against
possible splashing of acid solution. In case of acid contact with skin or
eyes, flush immediately with water for a minimum of 15 minutes and
get prompt medical attention. If acid is swallowed, call a physician
immediately.
WARNING:Battery posts, terminals and related accessories
contain lead and lead compounds.Wash hands after handling.
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park) (automatic transmission) or the neutral
position (manual transmission), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
Maintenance and Specifications
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adequate freeze protection at the temperatures in which you
drive in the winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•A coolant concentration of 40% will provide freeze point
protection down to -12°F [-24°C]. Decreased engine coolant
concentrations below 40% will decrease the corrosion/freeze
protection characteristics of the engine coolant and may cause
engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What you should know about fail-safe cooling (2.5L engine only)
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the H (hot) area.
•The
symbol will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
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Easy Fuel™ “no cap” fuel system
Your fuel tank is equipped with an Easy Fuel™ “no cap” fuel filler
system. This allows you to simply open the fuel filler door and insert the
fuel filler nozzle into the fuel system. The Easy Fuel™ system is
self-sealing and protected against dust, dirt, water and snow/ice.
When fueling your vehicle:
1. Turn the engine off.
2. Open the fuel filler door.
3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave
the nozzle fully inserted until you are done pumping. Pump fuel as
normal.
4. After you are done pumping fuel, slowly remove the fuel filler
nozzle—allow about five seconds after pumping fuel before removing the
fuel filler nozzle. This allows residual fuel to drain back into the fuel tank
and not spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located below
and in front of the fuel filler door.
If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message
comes on, the fuel fill inlet may not have properly closed. The inlet may
have stuck open or debris may be preventing the inlet from fully closing.
At the next opportunity, safely pull off the road, turn off the engine,
open the fuel filler door and remove any visible debris from the fuel fill
opening. Insert either the fuel fill nozzle or the fuel fill funnel (see
Refilling with a portable fuel containerfor funnel location) provided
with the vehicle several times to dislodge any debris and/or allow the
inlet to close properly. If this action corrects the problem, the check fuel
fill inlet lamp or CHECK FUEL FILL INLET message may not reset
immediately. It may take several driving cycles for the check fuel fill inlet
lamp or CHECK FUEL FILL INLET message to turn off. A driving cycle
consists of an engine start-up (after four or more hours with the engine
off) followed by city/highway driving. Continuing to drive with the check
fuel fill inlet lamp or CHECK FUEL FILL INLET message on may cause
the service engine soon lamp to turn on as well.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel™ “no cap”
fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.
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Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Note:During extended periods of vehicle storage (30 days or more),
fuel may deteriorate due to oxidation. Add MotorcraftGas Stabilizer or
equivalent meeting Ford material specification ESE-M99C112-A to the
vehicle fuel system whenever actual or expected storage periods exceed
30 days. Follow the instructions on the additive label. The vehicle should
then be operated at idle speed to circulate the additive throughout the
fuel system.
Cooling system
•Protect against freezing temperatures.
•When removing vehicle from storage, check coolant fluid level.
Confirm there are no cooling system leaks, and fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers and pins under vehicle are
covered with grease to prevent rust.
•Move vehicles at least 25 feet (8 m) every 15 days to lubricate
working parts and prevent corrosion.
Removing vehicle from storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer has factory-trained technicians who
can perform the required maintenance using genuine Ford parts. They
are committed to meeting your service needs and to assuring your
continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
For your convenience, your vehicle is equipped with a message center
which determines the proper oil change service interval. You should
perform the engine oil change as indicated by the instrument cluster
message center. The message center will display ENGINE OIL CHANGE
SOON or OIL CHANGE REQUIRED to indicate when an oil change is
needed. The engine oil change service needs to be completed within two
weeks or 500 miles (800 km) after the OIL CHANGE REQUIRED
message is displayed. Your oil change service interval can be up to one
year or 10,000 miles (16,000 km). Reset your Intelligent Oil Life
Monitor™ after each engine oil and filter change; refer to the
Instrument Clusterchapter.
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If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months or 5,000 miles
(8,000 km) from your last oil change.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Scheduled Maintenance Guide
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