tow Mercury Milan 2011 s Owner's Guide
[x] Cancel search | Manufacturer: MERCURY, Model Year: 2011, Model line: Milan, Model: Mercury Milan 2011Pages: 354, PDF Size: 2.55 MB
Page 181 of 354

•Do not run over curbs or hit the tire against a curb when parking
WARNING:If your vehicle is stuck in snow, mud, sand, etc.,do
notrapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tires, Wheels and Loading
181
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 190 of 354

To restore the full functionality of the tire pressure monitoring system,
have the damaged road wheel/tire repaired and remounted on your
vehicle. For additional information, refer toChanging tires with TPMS
in this section.
When you believe your system is not operating properly
The main function of the tire pressure monitoring system is to warn you
when your tires need air. It can also warn you in the event the system is
no longer capable of functioning as intended. Please refer to the
following chart for information concerning your tire pressure monitoring
system:
Low tire
pressure
warning
lightPossible cause Customer action required
Solid warning
lightTire(s) under-
inflated1. Check your tire pressure to ensure
tires are properly inflated; refer to
Inflating your tiresin this chapter.
2. After inflating your tires to the
manufacturer’s recommended inflation
pressure as shown on the Tire Label
(located on the edge of driver’s door
or the B-Pillar), the vehicle must be
driven for at least two minutes over
20 mph (32 km/h) before the light will
turn off.
Spare tire in use Your temporary spare tire is in use.
Repair the damaged road wheel/tire
and reinstall it on the vehicle to re-
store system functionality. For a de-
scription on how the system func-
tions, refer toWhen your temporary
spare tire is installedin this section.
TPMS malfunc-
tionIf your tires are properly inflated and
your spare tire is not in use and the
light remains on, contact your autho-
rized dealer as soon as possible.
Tires, Wheels and Loading
190
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 191 of 354

Low tire
pressure
warning
lightPossible cause Customer action required
Flashing
warning lightSpare tire in use Your temporary spare tire is in use.
Repair the damaged road wheel and
re-mount it on the vehicle to restore
system functionality. For a description
of how the system functions under
these conditions, refer toWhen your
temporary spare tire is installedin
this section.
TPMS malfunc-
tionIf your tires are properly inflated and
your spare tire is not in use and the
TPMS warning light still flashes, con-
tact your authorized dealer as soon as
possible.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
over night with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
for low tire pressure. If the low tire pressure warning light is on, visually
check each tire to verify that no tire is flat. (If one or more tires are flat,
repair as necessary.) Check air pressure in the road tires. If any tire is
under-inflated, carefully drive the vehicle to the nearest location where
air can be added to the tires. Inflate all the tires to the recommended
inflation pressure.
Tires, Wheels and Loading
191
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 198 of 354

you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck).
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Tires, Wheels and Loading
198
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 199 of 354

Front-wheel drive (FWD) vehicles equipped with a 2.5L or 3.0L
enginecan be towed with all four wheels on the ground or with the
front wheels off the ground by using a tow dolly. If you are using a tow
dolly follow the instructions specified by the equipment provider. If you
are towing with all four wheels on the ground, refer to the towing
instructions below.
All-wheel drive (AWD) vehicles equipped with a 3.0L enginecan
be towed with all four wheels on the ground or with all four wheels off
the ground using a vehicle transport trailer.Do not tow your AWD
vehicle with the front wheels off the ground (by using a tow
dolly) and the rear wheels on the ground; this will cause damage
to your AWD system.If you are using a vehicle transport trailer, follow
the instruction specified by the equipment provider. If you are towing
with all four wheels on the ground, refer to the towing instructions
below.
If you tow your vehicle with all four wheels on the ground, follow these
instructions:
•Vehicles equipped with an automatic transmission should have the
transmission fluid level checked by an authorized dealer. For the
correct transmission fluid level when flat towing (all four wheels on
the ground), refer toTransmission fluidin theMaintenance and
Specificationschapter.
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition to the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h) if the vehicle is equipped with an
automatic transmission or 70 mph (113 km/h) if equipped with a
manual transmission.
•Vehicles equipped with an automatic transmission need to start the
engine and allow it to run for five minutes at the beginning of each
day and every six hours thereafter. With the engine running and your
foot on the brake, shift into D (Drive) and then into R (Reverse)
before shifting back into N (Neutral).
Tires, Wheels and Loading
199
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 205 of 354

become very hot and may result in an electrical shock or fire. Be sure
to check for heat anywhere in the electrical hookup once the system
has been operating for approximately a half hour.
•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. The ABS operates by detecting the
onset of wheel lockup during brake application and compensates for this
tendency. Noise from the ABS pump motor and brake pedal pulsation
may be observed during ABS braking; any pulsation or mechanical noise
you may feel or hear is normal. In addition, the ABS performs a
self-check after you start the engine and begin to drive away. A brief
mechanical noise may be heard during this test. This is normal.
P!
BRAKE
Driving
205
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 237 of 354

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
237
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 238 of 354

Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located
between the center air registers
above the radio. The hazard flashers
will operate whether the ignition is
off or on.
Press the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
238
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 247 of 354

WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
Roadside Emergencies
247
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)
Page 248 of 354

•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
Roadside Emergencies
248
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)