power steering Mercury Milan 2011 Owner's Manuals

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 28
AM/FM stereo with CD/MP3 28
Auxiliary input jack (Line in) 35
USB port 37
Satellite radio information 40
Navigation system 43
SYNC43
Climate Controls 44
Manual heating and air conditioning 44
Dual automatic temperature control 46
Navigation system based climate control 49
Rear window defroster 53
Lights 54
Headlamps 54
Turn signal control 58
Bulb replacement 59
Driver Controls 68
Windshield wiper/washer control 68
Steering wheel adjustment 69
Power windows 75
Mirrors 77
Speed control 79
Moon roof 82
Table of Contents
1
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
11
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

CHECK BRAKE SYSTEM— Displayed when the brake system needs
servicing. If the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
DRIVER DOOR AJAR— Displayed when the driver’s door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger side door
is not completely closed.
REAR LEFT DOOR AJAR— Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel™ “no cap” fuel systemin
theMaintenance and Specificationschapter.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK PARK AID (if equipped)— Displayed when the transmission
is in R (Reverse) and the reverse sensing system (park aid) is disabled.
Refer toReverse sensing system (Park Aid)in this section to enable.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the tire
pressure monitoring system is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
POWER STEERING ASSIST FAULT (if equipped)— The power
steering system has disabled power steering assist due to a system error,
service is required.
Instrument Cluster
24
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

SERVICE POWER STEERING (if equipped)— The power steering
system has detected a condition that requires service.
SERVICE POWER STEERING NOW (if equipped)— The power
steering system has detected a condition within the power steering
system that requires service immediately.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service.
TRUNK AJAR— Displayed when the trunk is not completely closed.
REMOVE OBJECTS NEAR PASS SEAT— Displayed when objects
are by the passenger seat. After the objects are moved away from the
seat, if the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less. When oil life left is between 10% and 0%, the
XX% OIL LIFE CHANGE SOON message will be displayed.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
BLIND SPOT SYSTEM FAULT (if equipped)— Displayed when a
fault with the blind spot information system has occurred. Contact your
authorized dealer as soon as possible.
CROSS TRAFFIC SYSTEM FAULT (if equipped)— Displayed when
a fault with the cross traffic alert system has occurred. Contact your
authorized dealer as soon as possible.
BLIND SPOT NOT AVAILABLE (if equipped)— Displayed when
blind spot information system is not available. SeeBlind Spot
Information System (BLIS) with Cross Traffic Alertin theDriving
chapter.
CROSS TRAFFIC NOT AVAILABLE (if equipped)— Displayed
when cross traffic alert is not available. SeeBlind Spot Information
System (BLIS) with Cross Traffic Alertin theDrivingchapter.
SENSOR BLOCKED SEE MANUAL (if equipped)— Displayed when
the blind spot information system/cross traffic alert system sensors are
blocked. SeeBlind Spot Information System (BLIS) with Cross
Traffic Alertin theDrivingchapter.
VEHICLE COMING FROM LEFT (if equipped)— Displayed when
the blind spot information system with cross traffic alert (CTA) system is
operating and senses a vehicle. SeeBlind Spot Information System
(BLIS) with Cross Traffic Alertin theDrivingchapter.
Instrument Cluster
25
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
This begins with the letters “DOT” and indicates that the tire meets all
federal standards. The next two numbers or letters are the plant code
designating where it was manufactured, the next two are the tire size
code and the last four numbers represent the week and year the tire was
built. For example, the numbers 317 mean the 31st week of 1997. After
2000 the numbers go to four digits. For example, 2501 means the 25th
week of 2001. The numbers in between are identification codes used for
traceability. This information is used to contact customers if a tire defect
requires a recall.
Tire replacement requirements
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering,
suspension, axle or transfer case/power transfer unit failure. If you
have questions regarding tire replacement, contact your authorized
dealer as soon as possible.
Tires, Wheels and Loading
179
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

SNOW TIRES AND CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally, the use of non-recommended tires and wheels could
cause steering, suspension, axle or transfer case/power transfer unit
failure.
The tires on your vehicle have all weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains. If you need to use chains, it is recommended that steel
wheels (of the same size and specifications) be used, as chains may chip
aluminum wheels.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only SAE Class S cables or equivalent on the front axle for
P205/60R16 equipped vehicles. SAE Class S chains or other
conventional link chains may cause damage to the vehicles wheel
house and/or body.
•Do not install tire chains, cables, or optional traction devices on the
rear tires. This could cause damage to the vehicle’s wheel house or
body.
•Do not use tire chains, cables, or optional traction devices with
optional P225/50R17 or P225/45R18 tires.
•Install cable chains securely, verifying that the cables do not touch any
wiring, brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
•Drive cautiously. If you hear the cables rub or bang against your
vehicle, stop and retighten the cables. If this does not work, remove
the cables to prevent damage to your vehicle.
•Remove the tire cables when they are no longer needed. Do not use
tire cables on dry roads.
Tires, Wheels and Loading
192
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

STEERING
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Under extreme usage conditions, the steering effort may
increase. This occurs to prevent overheating and permanent damage to
your steering system. If this should occur, you will neither lose the ability
to steer the vehicle manually nor will it cause permanent damage.
Typical steering and driving maneuvers will allow the system to cool and
steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to theMessage centerin theDriver
Controlschapter for more information.
WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and
turn off the engine. After at least 10 seconds, reset the system by
restarting the engine, and watch the message center for POWER
STEERING ASSIST FAULT. If the message returns, or returns while
driving, take the vehicle to your dealer to have it checked. With the
message displayed, the steering assist is turned off, making the vehicle
harder to steer.
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
Driving
211
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Speed sensitive steering
The steering in your vehicle is speed sensitive. At lower speeds the assist
is increased to improve maneuverability.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your authorized dealer.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brake lamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown and the brake lamps are working properly, the
following procedure will allow you to move the gearshift lever from P
(Park):
1. Apply the parking brake, turn the
ignition key to the off position, and
remove the key.
2. Using a screwdriver (or similar
tool), carefully pry off and remove
the chrome trim ring (1) from the
shifter base.
3. Open the storage compartment
lid and carefully pry the trim panel
(2) up from rear attachments on the
storage compartment and disconnect it from the console to expose the
inside of the gearshift.
1
2
Driving
212
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid “over-driving” your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
AWD systems (if equipped)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
When driving at slow speeds in deep sand under high outside
temperatures, use a low gear or (L) when possible. L (Low) gear
operation will maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Driving
232
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, do not try to turnaround because you might roll over.
It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
Descend a hill in the same gear you
would use to climb up the hill to
avoid excessive brake application
and brake overheating. Do not
descend in neutral; instead,
disengage overdrive or manually
shift to a lower gear. When
descending a steep hill, avoid
sudden hard braking as you could
lose control. The front wheels have
to be turning in order to steer the
vehicle.
Your vehicle has anti-lock brakes, therefore apply the brakes steadily. Do
not “pump” the brakes.
Driving on snow and ice
Note:Excessive tire slippage can cause transmission damage.
AWD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although an AWD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Driving
234
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)