air condition Mercury Milan Hybrid 2010 Owner's Manuals

Customer Assistance 260
Reporting safety defects (U.S. only) 266
Reporting safety defects (Canada only) 266
Cleaning 267
Maintenance and Specifications 274
Engine compartment 276
Engine oil 278
Battery 280
Engine Coolant and Motor/Electronics Coolant 283
Fuel information 288
Air filter(s) 300
Part numbers 300
Maintenance product specifications and capacities 301
Engine data 303
Accessories 306
Scheduled Maintenance Guide 308
Normal scheduled maintenance and log 312
Special operating conditions and log 318
Ford Extended Service Plan 321
Index 324
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Table of Contents
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2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)

not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
2010 Milan Hybrid(hmv)
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Introduction
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Question Answer
Why does my engine
never shut down above
45 mph (73 km/h)?The engine is required to turn on above
this speed to protect the transmission
hardware.
Why does my engine stay
ON when it’s extremely
cold outside?In order to ensure that the climate control
system can begin heating the cabin and/or
defrosting the windshield as soon as a
driver requests it, the engine coolant
temperature has to be kept sufficiently hot.
Keeping the engine on is required to
maintain the correct minimum temperature.
Why does my engine rev
up so high sometimes
when I accelerate?Your vehicle’s engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. This may
be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are
characteristics of the Atkinson engine cycle
and the eCVT transmission technology that
help maximize your hybrid’s fuel economy.
What is the fan noise I
hear from the rear of my
hybrid?The fan noise comes from a fan located
inside the high voltage battery. This fan
turns on when the battery requires cooling
air. The fan speed, and associated noise
level, will change according to the amount
of cooling required to maintain good
performance. Maintaining the battery
temperature at optimal conditions also
prolongs the useful life of the battery and
helps to achieve better fuel economy.
HowfarcanIgoin
Electric Drive if I run out
of gas?Running out of gas is not recommended.
However, you may be able to go about one
mile, driving at 30 mph (48 km/h), if the
battery has a normal state of charge.
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Introduction
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Question Answer
What is the engine oil
change service interval?The engine oil should be changed every
10,000 miles (16,000 km) under normal
operating conditions. See theScheduled
Maintenance Guidechapter.
Can I put E10 or E85 in
my vehicle, and how will
it affect my fuel
economy?Your hybrid vehicle can use E10 (10%
ethanol, 90% gasoline) fuel, but you may
notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is
not designed to use E85 (85% ethanol).
How long will my high
voltage battery last? Does
it need maintenance?The high voltage battery system is designed
to last the life of the vehicle and requires
no maintenance.
Can you charge the
battery with a plug into
an A/C outlet?There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle.
Can I tow the hybrid
behind my motor home
with all four wheels
down?Yes. Your hybrid vehicle can be “flat-towed”
without modification. See theRecreational
Towingsection in theTires, Wheels and
Loadingchapter for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guide/Customer Information Guidethat is provided to you along with
yourOwner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
2010 Milan Hybrid(hmv)
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Introduction
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system light explanation later in this section for additional
information.
Note:Some warning lights are reconfigurable telltale (RTT) indicators;
they will display in the message center and function the same as the
warning light, but they will not display on startup as regular warning
lights do.
Service engine soon: The service
engine soon light illuminates when
the ignition is turned to the on
position to check the bulb.
• Illuminates with key on, vehicle off: If the light illuminates, the
service engine soon light is working properly.
• Illuminates with key on, vehicle off, then starts to blink: The
light illuminates when the ignition is turned to the on position to
check the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. If after 15 seconds the Service
engine soon light blinks eight times, it means that the vehicle is not
ready for Inspection/Maintenance (I/M) testing. This can occur if the
vehicle’s engine or transmission has just been serviced, or the battery
has recently run down or been disconnected. If the vehicle does not
need I/M testing, do nothing. The vehicle is designed to check the
2010 Milan Hybrid (hmv)
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Instrument Cluster
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Accessory power gauge
(Empower instrument cluster
level only):This gauge indicates
electrical power demands from your
vehicle’s accessory systems.
Accessories such as air conditioning,
headlights, and radio use power but
do not contribute to propelling the
vehicle. The higher the level
indication on this gauge, the more
accessory power is being used. You
can see the level of this gauge change by turning accessories on and off.
Vehicle power gauge (Empower
instrument cluster only): When
the transmission is in drive gear
only, this gauge shows you vehicle
power demand and gasoline engine
on/off threshold. It is designed to
show you how close you are to the
gasoline engine on/off threshold and
how much power you are requesting
by how much you press on the
accelerator pedal.
The red level indicator shows vehicle power demand. The more you
press on the accelerator pedal, the more power you demand of the
vehicle. The green box shows the gasoline engine on/off threshold. If
vehicle power demand is reduced, the gasoline engine will turn off when
the red level indicator moves below the green box. In this case, the
hybrid system is operating in electric vehicle mode and EVis displayed
at the bottom of the gauge. When the red level indicator exceeds the
threshold, the system commands the gasoline engine on (and the EV
disappears).
When the gasoline engine is on for reasons outside of your control (such
as warming up the system or charging a low battery), the gasoline engine
on/off threshold (green box) disappears. When the on/off threshold box
is not displayed the gasoline engine will not turn off regardless of how
little power you demand (even lifting your foot off the accelerator).
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Instrument Cluster
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the vehicle through the vents. Turn to select the desired fan speed
manually. To return to full automatic control, press AUTO.
6.
:Distributes air through the instrument panel vents. To return to
full automatic control, press AUTO.
7.
:Distributes air through the instrument panel vents, demister
vents, floor vents and rear seat floor vents. To return to full automatic
control, press AUTO.
8.
:Distributes air through the demister vents, floor vents and rear
seat floor vents. To return to full automatic control, press AUTO.
9.PASS TEMP (passenger temperature):Press to engage/disengage
separate passenger side temperature control. Turn to increase/decrease
the temperature on the passenger side of the vehicle. The recommended
initial setting is between 72°F (22°C) and 75°F (24°C), then adjust for
comfort. The passenger side temperature setting will appear in the upper
right corner of the display.
10.
Passenger heated seat control (if equipped):Press to
activate/deactivate the passenger heated seat. SeeHeated seatsin the
Seating and Safety Restraintschapter.
11.
Recirculated air:Press to activate/deactivate air recirculation
in the vehicle. Recirculated air may reduce the amount of time needed to
cool down the interior of the vehicle and may also help reduce undesired
odors from reaching the interior of the vehicle. Recirculated air engages
automatically when MAX A/C is selected or can be engaged manually in
any airflow mode except
(defrost). Recirculated air may turn off
automatically in all airflow modes except MAX A/C. When the ignition
switch is turned off and back on, the climate system will return to the
recirculated air mode only if the A/C button LED is illuminated and the
air distribution selection is either
(panel) or(panel/floor).
Recirculation may turn off automatically in some airflow modes to reduce
fog potential.
12.MAX A/C:Activates air conditioning and distributes recirculated,
conditioned air through the instrument panel vents to provide maximum
cooling performance. Maximum cooling performance, however, may
decrease fuel efficiency in order to fully maintain interior cabin comfort.
13.A/C:Press to activate/deactivate air conditioning. Use with
recirculated air to improve cooling performance and efficiency. Engages
automatically in MAX A/C,
(defrost) and(floor/defrost).
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Climate Controls
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3.A/C:Press to activate/deactivate air conditioning. Use with
recirculated air to improve cooling performance and efficiency. A/C
engages automatically in MAX A/C,
(defrost)
and
(floor/defrost).
4.Passenger temperature:Press to activate separate passenger
temperature control to increase/decrease the air temperature on the
passenger side of the vehicle.
5.
Passenger heated seat (if equipped):Press to control the
passenger heated seat. Refer toHeated and cooled seatsin theSeating
and Safety Restraintschapter for more information.
6.
Recirculated air:Press to activate/deactivate air recirculation in
the vehicle. Recirculated air may reduce the amount of time needed to
cool down the interior of the vehicle and may also help reduce undesired
odors from reaching the interior of the vehicle. Recirculated air engages
automatically when MAX A/C is selected or can be engaged manually in
any airflow mode except
(defrost). Recirculated air may turn off
automatically in all airflow selections except MAX A/C. When the ignition
switch is turned off and back on, the climate system will return to the
recirculated air mode only if the A/C button LED is illuminated and the
air distribution selection is either
(panel) or(floor/panel).
Recirculation may turn off automatically in some airflow modes to reduce
fog potential.
7. –
+Fan speed control:Press to decrease/increase the fan speed.
Manual fan speed will appear in the touch screen.
8.AUTO:Press to engage full automatic operation. The system will
automatically determine fan speed, airflow distribution, A/C on or off,
and outside or recirculated air, to heat or cool the vehicle to reach the
desired temperature.
9.Driver temperature:Press to increase/decrease the air temperature
for the driver side of the vehicle. This control also adjusts the passenger
side temperature when dual zone operation is disengaged.
10.
Driver heated seat (if equipped):Press to control the driver
heated seat. Refer toHeated and cooled seatsin theSeating and
Safety Restraintschapter for more information.
11.
Power:Press to activate/deactivate the climate control system.
When the system is off, outside air is prevented from entering the
vehicle. The climate status in the touchscreen will also be turned off.
12.
Defrost:Distributes outside air through the windshield
defroster vents and demister vents. Can be used to clear the windshield
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Climate Controls
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of fog and thin ice. The system will automatically provide outside air to
reduce window fogging. Press this button again to return to the previous
air flow selection. To return to full automatic mode, press AUTO.
TOUCHSCREEN FUNCTIONS
Temperature conversion:To switch between Fahrenheit and Celsius,
refer toMessage centerin theInstrument Clusterchapter.
Temperature:Press the up and down arrows on the left side of the
screen to increase/decrease the airflow temperature for the driver side of
the vehicle. This control also adjusts the passenger side temperature
when dual zone operation is disengaged. Press the up and down arrows
on the right side of the screen to increase/decrease the airflow
temperature for the passenger side of the vehicle.
•
:Distributes air through the instrument panel vents.
•
:Distributes air through the instrument panel vents, floor vents,
rear seat floor vents and de-mister vents.
•
:Distributes air through the floor vents, rear seat floor vents.
•
:Distributes air through the windshield defroster vents, de-mister
vents, floor vents and rear seat floor vents. The system will
automatically provide outside air to reduce window fogging.
To return to full automatic control, press AUTO on the main bezel.
Fan Speed:Press to decrease/increase the fan speed.
Dual:Press to activate/deactivate separate driver and passenger
temperature controls.
Max A/C:Activates air conditioning and distributes recirculated,
conditioned air through the instrument panel vents to provide maximum
cooling performance. Maximum cooling performance, however, may
decrease fuel efficiency in order to fully maintain interior cabin comfort.
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Climate Controls
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To aid in side window defogging/demisting in cold weather:
1. Select
.
2. Select A/C.
3. Adjust the temperature control to maintain comfort.
4. Set the fan speed to the highest setting.
5. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
R
The rear defroster control is located on the climate control panel and
works to clear the rear window of fog and thin ice.
The engine must be running to operate the rear window defroster.
Press
Rto turn the rear window defroster on. An indicator light on the
button will illuminate when active. The rear window defroster turns off
automatically after a predetermined amount of time, if a low battery
condition is detected or when the ignition is turned off or to the
accessory position. To manually turn off the rear window defroster at any
time, press the control again.
If your vehicle is equipped with both rear defroster and heated mirrors,
the same button will activate both. Refer toExterior mirrorsin the
Driver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside or the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
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Climate Controls
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