maintenance Mercury Milan Hybrid 2010 Owner's Manuals

Customer Assistance 260
Reporting safety defects (U.S. only) 266
Reporting safety defects (Canada only) 266
Cleaning 267
Maintenance and Specifications 274
Engine compartment 276
Engine oil 278
Battery 280
Engine Coolant and Motor/Electronics Coolant 283
Fuel information 288
Air filter(s) 300
Part numbers 300
Maintenance product specifications and capacities 301
Engine data 303
Accessories 306
Scheduled Maintenance Guide 308
Normal scheduled maintenance and log 312
Special operating conditions and log 318
Ford Extended Service Plan 321
Index 324
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system or translation in whole or part is not permitted without written
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Copyright © 2008 Ford Motor Company
Table of Contents
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Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
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Introduction
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not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
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Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•There is no need to wait for your engine to “warm up”. The vehicle is
ready to drive immediately after starting
Refer toEssentials of Good Fuel EconomyinMaintenance and
Specificationschapter for more fuel saving tips.
Frequently asked questions
Question Answer
What are the series of
clicks from the cargo area
when I first turn the key
in the ignition?The high voltage battery is electrically
isolated from the rest of the vehicle when
the key is OFF. When the key is turned ON,
high voltage contactors inside the battery
are closed to make the electricity available
to the motor/generator and enable the
vehicle to drive. The clicks are the sound of
these contactors as they close and open
during start up and shut down.
Why does the engine
sometimes start at
key-on?The vehicle’s computer will determine if an
engine start is required at key-on. The
engine will start if it is necessary for cabin
heating or windshield defrost. The engine
will also be started when ambient
temperatures are low.
Why does it take a long
time before the engine
shuts down?There are several reasons the engine stays
on for an extended amount of time when it
is first started. One common reason is to
ensure that the emissions components are
warm enough to minimize tailpipe
emissions. As the climate gets cooler, this
“engine-ON” time is extended.
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Question Answer
What is the engine oil
change service interval?The engine oil should be changed every
10,000 miles (16,000 km) under normal
operating conditions. See theScheduled
Maintenance Guidechapter.
Can I put E10 or E85 in
my vehicle, and how will
it affect my fuel
economy?Your hybrid vehicle can use E10 (10%
ethanol, 90% gasoline) fuel, but you may
notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is
not designed to use E85 (85% ethanol).
How long will my high
voltage battery last? Does
it need maintenance?The high voltage battery system is designed
to last the life of the vehicle and requires
no maintenance.
Can you charge the
battery with a plug into
an A/C outlet?There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle.
Can I tow the hybrid
behind my motor home
with all four wheels
down?Yes. Your hybrid vehicle can be “flat-towed”
without modification. See theRecreational
Towingsection in theTires, Wheels and
Loadingchapter for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guide/Customer Information Guidethat is provided to you along with
yourOwner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system light explanation later in this section for additional
information.
Note:Some warning lights are reconfigurable telltale (RTT) indicators;
they will display in the message center and function the same as the
warning light, but they will not display on startup as regular warning
lights do.
Service engine soon: The service
engine soon light illuminates when
the ignition is turned to the on
position to check the bulb.
• Illuminates with key on, vehicle off: If the light illuminates, the
service engine soon light is working properly.
• Illuminates with key on, vehicle off, then starts to blink: The
light illuminates when the ignition is turned to the on position to
check the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. If after 15 seconds the Service
engine soon light blinks eight times, it means that the vehicle is not
ready for Inspection/Maintenance (I/M) testing. This can occur if the
vehicle’s engine or transmission has just been serviced, or the battery
has recently run down or been disconnected. If the vehicle does not
need I/M testing, do nothing. The vehicle is designed to check the
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emission control system during normal driving. If the vehicle needs
I/M testing, refer to theReadiness for Inspection/Maintenance (I/M)
testingsection in theMaintenance and Specifications.
•Illuminates with engine running:The light stays on after the
engine is started. It indicates that the On Board Diagnostics System
has detected a problem with the engine, transmission or an
emission-related component or system. Contact your authorized dealer
as soon as possible. The vehicle will usually be drivable and will not
require towing. Refer to On Board Diagnostics (OBD-II) in the owner
guide for information on temporary malfunctions that may not require
vehicle service.
•Blinks with engine running:The light stays on after the engine is
started and sometimes blinks. It indicates that the On Board
Diagnostics System has detected an engine misfire problem with the
engine. While the light is blinking, engine misfire is occurring which
could damage your catalytic converter. Drive in a moderate fashion
(avoid heavy acceleration and deceleration) and contact your
authorized dealer as soon as possible.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning:To confirm
the brake system warning light is
functional, it will momentarily
illuminate when the ignition is
turned to the on position (when the
engine is not running), or in a position between on and start, or by
applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, contact your authorized dealer as soon as possible. Illumination
after releasing the parking brake indicates low brake fluid level. Contact
your authorized dealer as soon as possible.
P!
BRAKE
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PRESSURE when the engine oil level is low. Check the oil level and add
oil if needed. If the warning light or message stays on, even though the
oil level is correct, do not start the engine and contact your authorized
dealer as soon as possible. This indicates a problem with the engine or a
related component. Refer toEngine oilin theMaintenance and
Specificationschapter.
High engine or high motor
electronic coolant temperature
(RTT):Illuminates when the engine
coolant or motor electronics coolant temperature is high. The message
center displays HIGH ENGINE TEMPERATURE / HIGH MOTOR
TEMPERATURE when the engine coolant or motor electronics are
overheating. Stop the vehicle as soon as safely possible, turn off the
engine, and let it cool. Check the coolant and coolant level. If the light
and message stays on or continues to turn on after the vehicle warms
up, contact your authorized dealer as soon as possible. Continuing to
drive with an overheated engine can cause serious engine damage. This
indicates a problem with the engine or a related component. Refer to
Engine coolant and motor/electronics coolantin theMaintenance
and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac/Traction
Control™:Illuminates when the
AdvanceTrac/Traction Control™ is
active. If the light remains on,
contact your authorized dealer as
soon as possible. Refer to theDrivingchapter for more information.
AdvanceTrac/Traction
Control™ off:Illuminates when
the AdvanceTrac/Traction
Control™ has been disabled by the
driver. Refer to theDrivingchapter
for more information.
OFF
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lost in a conventional vehicle. The regenerative braking system can be
activated by braking or coasting (i.e. even when you’re not pressing the
brake pedal).
Fuel gauge:With the ignition on,
this gauge indicates approximately
how much fuel is left in the fuel
tank. The fuel gauge may vary
slightly when the vehicle is in
motion or on a grade. When fuel
level becomes low (50 miles [80km]
to empty), the level indicator will
change to yellow. When fuel level
becomes critically low (0 miles
[0 km] to empty), the level indicator
will change to red.
The fuel icon with the arrow points to the side of the vehicle that the
fuel filler door is on.
Refer toFilling the tankin theMaintenance and Specifications
chapter for more information.
Instantaneous fuel economy
gauge:The instantaneous fuel
economy is displayed in miles per
gallon (or liters per 100 kilometers)
from 0 to 60 mpg (or 0 to
30 L/100km). Your vehicle must be
moving to calculate instantaneous
fuel economy. If your instantaneous
fuel economy is greater than
60 mpg, a “+” sign will be displayed
next to the 60, indicating that the
current value is above the maximum that the graph can display.
Instantaneous fuel economy cannot be reset. You may turn this gauge on
or off at any information level. Refer toMessage centerin this chapter
for more information.
Efficiency information gauge:You have three choices for displaying
efficiency information: Efficiency Leaves, History Graph, or No Efficiency
Information. You may make this selection at any information level. Refer
toMessage centerin this chapter for more information on choosing the
efficiency displays.
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reset this average at any time. Refer toMessage centerin this chapter
for more information on the average fuel economy display mode.
If you calculate your average fuel economy by dividing distance traveled
by amount of fuel used, your figure may be different than displayed for
the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
To determine your average highway fuel economy, do the following:
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button to reset the function after
setting the speed control to get accurate highway fuel economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
Distance to empty (DTE):Distance to Empty is displayed in the lower
right for miles or on the top right for kilometers of your vehicle’s
instrument cluster along with the efficiency, history graph or no display
(shown previously with history graph). This function will give you an
estimate of how far you can drive with the fuel remaining in your tank
under normal driving conditions. Distance to empty will vary according
to your driving habits.
DTE is calculated using a running average fuel economy, which is based
on your recent driving history of 500 miles (800 km). This value is not
the same as the average fuel economy display. The running average fuel
economy is re-initialized to a factory default value if the battery is
disconnected.
Turn your vehicle off when refuelling to correctly detect the amount fuel
being added and allow this feature to work correctly.
Refer toMessage centerin this chapter for more information on the
distance to empty display mode.
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