maintenance Mercury Mystique 1996 Owner's Manuals

Introductory Information
3
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[IN01700(ALL)05/95]
TheQuick Indexat the end of the book provides a page
number following each item which indicates where detailed
information can be found.
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[IN01900(ALL)04/95]
To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
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[IN02000(ALL)05/95]
Canadian Owners Ð French Version
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[IN02100(ALL)05/95]
French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario
L4Y 4G3.
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[IN02400(ALL)04/95]
Your Maintenance Schedule and Record
Booklet
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[IN02500(ALL)03/95]
TheMaintenance Schedule and Recordbooklet lists the services
that are most important for keeping your vehicle in good
condition. A record log is also provided to help you keep track
of all services performed.
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[IN02600(ALL)01/95]
About the Warranties
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[IN02700(ALL)04/95]
Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
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[IN03100(ALL)03/95]
Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
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[IN03300(ALL)03/95]
If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this owner guide.
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Update:Fri Feb 23 11:09:48 1996

Safety Restraints
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RWARNING
Failure to follow these instructions will affect the
performance of the safety belts and increase the risk of
personal injury.
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[SR07600(ALL)05/95]
Safety Belt Maintenance
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[SR07650(ALL)05/95]
Check the safety belt systems periodically to make sure that
they work properly and are not damaged.
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[SR07700(ALL)05/95]
Ford recommends that all safety belt assemblies and attaching
hardware, should be inspected after any collision. Ford
recommends that all safety belt assemblies used in vehicles
involved in a collision be replaced. However, if the collision was
minor and a qualified technician finds that the belts do not
show damage and continue to operate properly, they do not
need to be replaced. Safety belt assemblies not in use during a
collision should also be inspected and replaced if either damage
or improper operation is noted.
[SR07725(ALL)05/95]
Safety Belt Warning Label
[SR07750(ALL)05/95]
A warning label has been placed on the buckle of each of your
vehicle's front seat safety belts.
[SR07760(ALL)05/95]
In a collision of sufficient severity while the safety belt is in use,
the safety belt buckle will pull out of the sleeve so that all or
part of the orange portion of the label is visible.
[SR07775(ALL)05/95]
RWARNING
Whenever the orange portion of the label is visible, the
safety belt must be replaced.
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Safety Restraints
23
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The air bag system uses a readiness light on the instrument
cluster and a tone to indicate the condition of the system. When
you turn the ignition key to the ON position, this light will
illuminate for approximately six (6) seconds and then turn off.
This indicates that the system is operating normally. NOTE:
Maintenance of the air bag system is not required.
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[SR18475(ALL)05/95]
A problem with the system is indicated by one or more of the
following:
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[SR18501(ALL)05/95]
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the readiness light will either flash or stay lit,
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[SR18525(ALL)05/95]
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or it will not light immediately after ignition is turned on,
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[SR18550(ALL)05/95]
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or a group of five beeps will be heard. The tone pattern will
repeat periodically until the problem and light are repaired.
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[SR18575(ALL)05/95]
If any of these things happen, have the air bag system serviced
at your Ford or Lincoln-Mercury dealer immediately. Unless
serviced, the air bag supplemental restraint system may not
function properly in the event of a collision.
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[SR18601(ALL)05/95]
RWARNING
Do not attempt to service, repair, or modify the Air Bag
Supplemental Restraint System or its fuses. See your
Ford or Lincoln-Mercury dealer.
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[SR19000(ALL)05/95]
Disposal of air bags or air bag equipped vehicles
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[SR19500(ALL)05/95]
For disposal of air bags or air bag equipped vehicles, see your
local Ford or Lincoln-Mercury dealer. Air bagsMUSTbe
disposed of by qualified personnel.
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Warning Lights and Gauges
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Chime for Headlamps On
[LG07100(ALL)05/94]
This chime sounds if the driver's door is open when the parking
lamps or headlamps are on. The chime sounds until you close
the door or turn off the lamps.
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[LG07200(ALL)01/95]
Air Bag Readiness Light
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[LG07300(ALL)05/95]
The air bag system uses a readiness light and a tone to indicate
the condition of the system. The readiness light is in the
instrument cluster. When you turn the ignition to the ON
position, this light will illuminate for approximately six (6)
seconds and then turn off. This indicates that the system is
operating normally.NOTE:Maintenance of the air bag system is
not required.
[LG07400(ALL)05/95]
A problem with the system is indicated by one or more of the
following: the readiness light will either flash or stay lit, or it
will not light or a group of five beeps will be heard.
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[LG07500(ALL)05/95]
RWARNING
If any of these things happen, even intermittently, have
the air bag system serviced at your Ford or
Lincoln-Mercury dealer immediately.
[LG07600(ALL)03/95]
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Instrument Panel Controls
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MAX A/C
[IP02251(ALL)05/95]
The MAX A/C position produces cool air more rapidly to
provide faster cooling of your vehicle. Thhis is possible because
cooler air is drawn from inside the passenger area and
refrigerated again instead of using warmer outside air. Using
inside air will also make the fan sound louder, which is normal
when using MAX A/C. The air flow will be from the
instrument panel registers.
[IP02475(ALL)03/95]
Comfort tips
[IP02501(ALL)03/95]
The following tips will help you to get the most satisfaction
from your climate control system.
[IP02525(ALL)05/95]
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In humid weather, selectVDEF before starting your
engine. This will help to prevent windshield fogging. After a
few minutes of operation, you may select another function.
[IP02550(ALL)03/95]
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To prevent humidity buildup inside your vehicle, always
drive with the climate control system turned on.
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[IP02575(ALL)03/95]
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Do not put objects under the front seats that interfere with
the flow of air to the back seat area.
[IP02600(ALL)05/94]
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Remove any snow, ice, or leaves from the air intake area of
your heater and air conditioner system which could block
the air intake. The intake area is located at the bottom of the
windshield.
[IP03025(ALL)04/95]
Passenger Compartment Air Filter
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[IP03050(ALL)02/95]
Your vehicle may have an air filter that removes pollen and
road dust from outside air before it is directed to the interior of
the vehicle. For maintenance of this filter, seeServicing Your
Mystique.
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Update:Fri Feb 23 11:07:15 1996

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Driving While You Tow
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Be especially careful when driving while you tow a trailer.
Never drive faster than 45 mph (70 km/h) when you tow in
hilly country on hot days. Also, anticipate stops so that you can
brake gradually.
[DR30050(ALL)01/95]
If your vehicle has a manual transaxle and you are towing a
trailer, you should select gear positions which will avoid jerking
or excessive engine speed. If you need to drive excessively in
1 (First) or 2 (Second), it may indicate that the trailer is too big
or heavily loaded for your vehicle's drivetrain. Continuous
driving in these two gears while towing a trailer is not
recommended.
[DR30100(ALL)11/94]
When you tow up or down steep hills, move the manual
transaxle gearshift to a lower gear. This will increase engine
power on upgrades and engine braking on downgrades.
[DR30175(ALL)04/95]
When you tow in steep hills, move the automatic transaxle to
1 (First) when descending. This will give more engine braking
on downgrades. The automatic transaxle will automatically
downshift to the proper gear on upgrades.
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[DR30300(ALL)01/95]
If you use the speed control while you are towing on very long,
steep grades, the speed control may shut off.
[DR30400(ALL)05/95]
Servicing Your Vehicle If You Tow
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[DR30500(ALL)08/93]
If you tow a trailer for a long distance, your vehicle will need
to be serviced more frequently than usual. Refer to the
Maintenance Schedule and Recordbooklet for additional
information.
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176
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If You Have a Service Problem
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Ford Motor Company has authorized Ford and Lincoln-Mercury
dealerships that can service your vehicle for you. This chapter
tells you how to get service or maintenance for your vehicle.
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[HS00500(ALL)03/95]
Service/Maintenance Concerns (U.S. or Canada)
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[HS00600(ALL)04/95]
Ford recommends taking your vehicle to your selling dealer
who wants to ensure your continued satisfaction. You may,
however, take your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your dealer will be able
to resolve your concern.
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[HS00700(ALL)04/95]
If you are not satisfied with the service you received from your
dealership's service department, talk to the service manager at
the dealership, or if you still are not satisfied, talk to the owner
or general manager of the dealership. In most cases, you will
have your concern resolved at this level.
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[HS01000(ALL)04/95]
If you are away from home when your vehicle needs to be
serviced, or if you need more help than the dealer gave you,
contact the Ford Customer Assistance Center to find an
authorized dealership that may be able to help you.
[HS01125(ALL)01/95]
6 pica art:0001312-A*
[HS01150(ALL)03/95]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
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Customer Assistance
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To review your case properly, the Board needs the following
information:
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legible copies of all documents and maintenance or repair
orders that relate to the case
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the year, make, model, and vehicle identification number
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[HS05600(ALL)04/95]
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the date you bought your vehicle
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[HS05700(ALL)04/95]
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the date of repair and the mileage at the time of repair
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[HS05800(ALL)04/95]
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the current mileage
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[HS05900(ALL)04/95]
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the name of the dealer who sold you the vehicle or who
serviced your vehicle
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[HS06000(ALL)04/95]
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a brief description of your unresolved complaint
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[HS06100(ALL)05/95]
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a brief summary of actions that were taken with the dealer
and Ford Motor Company
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[HS06200(ALL)05/95]
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the names (if known) of all people you contacted at the
dealership
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[HS06300(ALL)04/95]
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a description of the action you want done to resolve your
concern.
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[HS06310(ALL)04/95]
Should your application NOT qualify for review, an explanation
will be mailed to you.
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[HS06320(ALL)04/95]
Reporting Safety Defects (U.S. Only)
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[HS06340(ALL)01/95]
If you believe that your vehicle has a defect which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford Motor Company.
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[HS06360(ALL)01/95]
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual
problems between you, your dealer, or Ford Motor Company.
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Customer Assistance
183
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Canadian Motor Vehicle Arbitration Plan (CAMVAP)
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[HS08200(ALL)03/95]
If a specific item of concern arises, where a solution cannot be
reached between a vehicle owner, Ford of Canada, and/or one
of its dealers (that all parties can agree upon), the owner may
wish to use the services offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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[HS08300(ALL)05/95]
CAMVAP uses the services of Provincial Administrators to
assist consumers in scheduling and preparing for their
arbitration hearings. However, before you can proceed with
CAMVAP you must follow your manufacturer's dispute
resolution process as outlined under ªService/Maintenance
Concerns (U.S. or Canada)º earlier in this chapter.
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[HS08400(ALL)05/95]
Consumers wishing to obtain further information about the
program can obtain an information booklet from your dealer or
contact the Provincial Administrator, Canadian Motor Vehicle
Arbitration Plan, at the address or telephone number shown
below.
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[HS08450(ALL)05/95]
O & P Services
595 Bay Street Ð Suite 300
Toronto, Ontario
M5G 2C2
Telephone 1 (800) 207-0685
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[HS08500(ALL)06/95]
This plan is not available in the province of Quebec.
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195
Servicing Your Mystique
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[SV00300(ALL)03/95]
Service Made Easy
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Ford has two goals for servicing your vehicle.
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[SV00500(ALL)01/95]1.
When we can, we design parts that do not need to be
serviced.
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[SV00600(ALL)01/95]2.
We want to make servicing your vehicle as easy as possible.
To help you:
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[SV00700(ALL)01/95]
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We highlight do-it-yourself items in yellow in the engine
compartment so that you can find them easily.
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[SV00800(ALL)01/95]
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When possible, we design parts Ð such as the headlamp
bulbs Ð that can be replaced without tools.
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[SV00900(ALL)05/94]
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We give you a Maintenance Schedule that makes tracking
routine service for your vehicle easy. The maintenance
schedule is located in theMaintenance Schedule and Record
booklet.
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[SV01000(ALL)01/95]
This chapter tells you about the basic parts that you need to
check and service regularly.
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[SV01150(ALL)02/95]
If your vehicle needs professional servicing, your dealership can
provide the parts and service required. Check yourWarranty
Information Bookletto find out which parts and services are
covered. Also see theCustomer Assistancechapter of this Owner
Guide.
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[SV01250(ALL)03/95]
Ford Motor Company recommends that the Owner Maintenance
Checks listed in theMaintenance Schedule and Recordbooklet be
performed for the proper operation of your vehicle. In addition
to the conditions listed in theOwner Maintenance Checklist,be
alert for any unusual noise, vibration, or other indication that
your vehicle may need service. If you do notice something
unusual, see that your vehicle is serviced promptly.
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Update:Fri Feb 23 11:01:54 1996